ADTRAN NetVanta 4305 Hardware Installation Manual page 10

Warranty and Customer Service
Warranty and Customer Service
ADTRAN will repair and return this product within the warranty period if it does not meet its published
specifications or fails while in service. Warranty information can be found at:
(Click on Warranty and Repair Information, under Support.)
Product Registration
Registering your product helps ensure complete customer satisfaction. Please take time to register your
products on line at http://support.adtran.com. Click on Service/Support and then on Product Registration
under Support.
Product Support Information
A return material authorization (RMA) is required prior to returning equipment to ADTRAN. For service,
RMA requests, training, or more information, use the following contact information:.
Repair and Return
If you determine that a repair is needed, please contact our Customer and Product Service (CaPS)
department to have an RMA number issued. CaPS should also be contacted to obtain information
regarding equipment currently in house or possible fees associated with repair.
CaPS Department
Identify the RMA number clearly on the package (below address), and return to the following address:
ADTRAN Customer and Product Service
901 Explorer Blvd. (East Tower)
Huntsville, Alabama 35806
RMA # _____________
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NetVanta 4305 Hardware Installation Guide
(256) 963-8722
© 2004 ADTRAN, Inc.
http://support.adtran.com
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