Making an E-Response Help Call
If programmed, your Enterprise-CS System provides
emergency notification to a group of telephones or paging
system.
Note:
This feature is in addition to 911 Support.
•
Go off hook and do not dial for more than 10 seconds,
or
Go off hook and begin dialing a system extension.
Between digits pause for more than 10 seconds,
o r
At ICM dial tone dial the E-Response Group access
number
•
The system will initiate an E-Response Help Call to the
stations in your E-Response Group and/or a paging
system
Universal Night Answer
If you need to pick up an incoming call when the system
is in the night mode
•
Lift receiver
•
Press [FEAT] button and dial
o r
•
Press the [UNIVERSAL NIGHT ANSWER] button (if
assigned)
You are connected with the incoming call
DIRECT INWARD SYSTEM ACCESS
Direct Inward System Access (DISA) allows an external
caller to access Iwatsu system features from outside
the office. Feature operation for DISA calls is the same
as those for the Single Line Telephone. Certain DISA
features, including making an outside call and system
paging access require a security password.
Operation
•
When Iwatsu answers the caller will hear either a
message or a special DISA dial tone
To Interrupt the Message
•
Press
+ . You will hear DISA dial tone
To make an intercom or hunt group call
•
Dial the desired extension number or hunt group
access code
To access all DISA features:
•
Dial
•
Dial the assigned password. You will have the calling
capabilities assigned to the DISA line
o r
•
Dial an extension number followed by that extension's
Station Restriction Password. You will have the same
calling capabilities as that extension
•
Wait for the intercom dial tone
•
Dial the desired extension number, hunt group access
code, paging access code or outside line access code
and phone number
17
+
To make a call by automatically dialing the Caller
ID number
•
Display a call record
•
Press the [USAS] key, [USAT] + trunk group number
or [UST] key a second time, or
•
Press [FLT], [OPT], or [COL]
To add digits to the displayed number before
calling out
•
Display a call record
•
Dial the additional digits to be added to the outgoing
number (the added digits do not appear on the display
when entered)
•
Press the [USAS] key, [USAT] + trunk group number
or [UST] key a second time
o r
•
Press [FLT], [OPT], or [OPT]
KEY
KEY MEANING
Retrieve Caller ID for Abandoned or All Calls
USAS
from Your Station
Retrieve Caller ID for All Calls to Your Station that
USAT/
were Abandoned on a Specific Trunk Group
UST
(Flexible) or (Fixed 1-250)
FLT
Floating Outside Line Group Access
Optimized Routing (Make an Outgoing Call
OPT
using Least Cost Routing)
Central Office Line Key (Used to Access a
COL
Specific Trunk to Make an Outgoing Call)
Abandoned Call Delete (Delete Caller ID for Calls
UAD
that Rang Your Station but Ceased Before You or
Voice Mail answered)
Answering Machine Emulation (Voice Mail
Monitor)
Station users may monitor voice mail messages as they
are recorded. During recording monitor, the station user
may select to initiate a conversation with the caller. You
may activate or deactivate this feature from your
extension.
To begin Voice Mail Monitor
When a call is answered by voice mail at an idle station,
you will hear a monitor tone.
•
The [Voice Mail Monitor] key red LED will begin to
flash
•
Press the [Voice Mail Monitor] key
•
When the [Voice Mail Monitor] key green LED lights,
you will hear the caller's message as it is recorded
•
Press the [Voice Mail Monitor] key a second time to
begin talking to the caller
or
•
Press [SPKR] or hang up to end voice mail monitoring.
The caller's message will be saved to your voice
mailbox
KEY LABEL
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