Iwatsu Icon IX-12IPKTD Manuals

Manuals and User Guides for Iwatsu Icon IX-12IPKTD. We have 3 Iwatsu Icon IX-12IPKTD manuals available for free PDF download: Basic Operation Manual, Quick Reference Manual

Iwatsu Icon IX-12IPKTD Quick Reference Manual (8 pages)

For ACD Agent/Supervisor IP & Digital Telephone Users

Brand: Iwatsu | Category: Telephone | Size: 0 MB

Keys
2
- Introduction
  2
- Basic Features
  2
- Making an Outgoing Call
  2
Receiving an Incoming Call
2
911 Support
3
Receiving a Call from Another Extension
3
- Not Available
  4
- Agent Log-Out
  4
Agent Features
4
Last Number Redial
4
Log-In (Agent)
4
Save Dialed Number
4
- Help
  5
- Using a Headset
  5
- Call Park/Swap
  5
- Queue Indication
  5
- Forced Qualify
  5
- Qualifier Code Entry
  5
Wrap-Up
5
Log-Out (Agent)
6
Log-In (Supervisor)
6
Message Recording (Supervisor)
6
- Barge-In
  7
- To Barge-In
  7
- Station Coaching
  7
- To Station Coach
  7
- ACD Group Night Service
  7
- To Place an ACD Group in Night Mode
  7
- To Place in Day Mode
  7
- Answering a Help Call
  7
- To Answer a Help Call
  7
- To Enter the Conversation
  7

Iwatsu Icon IX-12IPKTD Basic Operation Manual (13 pages)

IP and Digital Multiline Telephones and the MKT Digital Key Telephone

Brand: Iwatsu | Category: Telephone | Size: 0 MB

Multipur Pose Keys
2
Key Lamps
2
Handset Volume Control
3
Basic Features
3
Making an Outgoing Call
3
Receiving an Incoming Call
3
Making an Intercom Call
4
Making an Intercom Group Call
4
Putting a Call on Hold
4
Picking up a Call on Hold
4
Transferring a Call to Another Extension
4
Advanced Features
6
Menu Display
6
Layer 2 Switch
6
Save Dialed Number
6
Last Number Redial
6
List Menu
6
Universal Night Answer
7
Direct Inward System Access
7
Busy ICM Callback
8
Busy Number Callback
8
Call Coverage
8
Text Messaging
9
Call Pickup
9
Call Recording
9
Speed Dial
10
Do Not Disturb
10
Exclusive Hold on Outside Line
11
Whisper Page
11
Personal Ring Tones
11
Flexible Call Forwarding
12
Master Hunt Groups
12
Message Waiting
12

Iwatsu Icon IX-12IPKTD Quick Reference Manual (2 pages)

IP Station

Brand: Iwatsu | Category: IP Phone | Size: 0 MB

Iwatsu Categories

Telephone Measuring Instruments Test Equipment IP Phone

Cordless Telephone

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Iwatsu Icon IX-12IPKTD Manuals

Iwatsu Icon IX-12IPKTD Quick Reference Manual (8 pages)

Table of Contents

Iwatsu Icon IX-12IPKTD Basic Operation Manual (13 pages)

Table of Contents

Iwatsu Icon IX-12IPKTD Quick Reference Manual (2 pages)

Table of Contents

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