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Icon IX-12IPKTD
Iwatsu Icon IX-12IPKTD Manuals
Manuals and User Guides for Iwatsu Icon IX-12IPKTD. We have
3
Iwatsu Icon IX-12IPKTD manuals available for free PDF download: Basic Operation Manual, Quick Reference Manual
Iwatsu Icon IX-12IPKTD Quick Reference Manual (8 pages)
For ACD Agent/Supervisor IP & Digital Telephone Users
Brand:
Iwatsu
| Category:
Telephone
| Size: 0 MB
Table of Contents
Keys
2
Introduction
2
Basic Features
2
Making an Outgoing Call
2
Receiving an Incoming Call
2
Picking up a Call on Hold
3
Picking up a Call Parked on Your Individual Park
3
Transfer to Park
3
Transferring a Call to Another Extension
3
Putting a Call on Hold
3
Making an Intercom Group Call
3
Making an Intercom Call
3
911 Support
3
Receiving a Call from Another Extension
3
Not Available
4
Agent Log-Out
4
Agent Features
4
Last Number Redial
4
Log-In (Agent)
4
Save Dialed Number
4
Help
5
Using a Headset
5
Call Park/Swap
5
Queue Indication
5
Forced Qualify
5
Qualifier Code Entry
5
Wrap-Up
5
Emergency Help Calls
6
To Listen to a Message
6
To Erase the Message
6
To Record a Message
6
To Erase All Messages
6
Simultaneous Supervisor / Agent Log-In
6
Supervisor All Group Log-In
6
Log-Out (Agent)
6
Log-In (Supervisor)
6
Message Recording (Supervisor)
6
Barge-In
7
To Barge-In
7
Station Coaching
7
To Station Coach
7
ACD Group Night Service
7
To Place an ACD Group in Night Mode
7
To Place in Day Mode
7
Answering a Help Call
7
To Answer a Help Call
7
To Enter the Conversation
7
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Iwatsu Icon IX-12IPKTD Basic Operation Manual (13 pages)
IP and Digital Multiline Telephones and the MKT Digital Key Telephone
Brand:
Iwatsu
| Category:
Telephone
| Size: 0 MB
Table of Contents
Multipur Pose Keys
2
Key Lamps
2
Handset Volume Control
3
Basic Features
3
Making an Outgoing Call
3
Receiving an Incoming Call
3
Making an Intercom Call
4
Making an Intercom Group Call
4
Putting a Call on Hold
4
Picking up a Call on Hold
4
Transferring a Call to Another Extension
4
Advanced Features
6
Menu Display
6
Layer 2 Switch
6
Save Dialed Number
6
Last Number Redial
6
List Menu
6
Universal Night Answer
7
Direct Inward System Access
7
Busy ICM Callback
8
Busy Number Callback
8
Call Coverage
8
Text Messaging
9
Call Pickup
9
Call Recording
9
Speed Dial
10
Do Not Disturb
10
Exclusive Hold on Outside Line
11
Whisper Page
11
Personal Ring Tones
11
Flexible Call Forwarding
12
Master Hunt Groups
12
Message Waiting
12
Iwatsu Icon IX-12IPKTD Quick Reference Manual (2 pages)
IP Station
Brand:
Iwatsu
| Category:
IP Phone
| Size: 0 MB
Table of Contents
Quick Reference Guide
1
Menu Features
2
List Menu
2
IX-12Ipktd Ip Telephone
2
Display Menu
2
Layer 2 Switch
2
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