Iwatsu IX-12ELK-3 Line Module Manuals

Manuals and User Guides for Iwatsu IX-12ELK-3 Line Module. We have 2 Iwatsu IX-12ELK-3 Line Module manuals available for free PDF download: Basic Operation Manual, Quick Reference Manual

Iwatsu IX-12ELK-3 Quick Reference Manual (8 pages)

For ACD Agent/Supervisor IP & Digital Telephone Users

Brand: Iwatsu | Category: Telephone | Size: 0 MB

Keys
2
- Introduction
  2
- Basic Features
  2
- Making an Outgoing Call
  2
Receiving an Incoming Call
2
911 Support
3
Receiving a Call from Another Extension
3
- Not Available
  4
- Agent Log-Out
  4
Agent Features
4
Last Number Redial
4
Log-In (Agent)
4
Save Dialed Number
4
- Help
  5
- Using a Headset
  5
- Call Park/Swap
  5
- Queue Indication
  5
- Forced Qualify
  5
- Qualifier Code Entry
  5
Wrap-Up
5
Log-Out (Agent)
6
Log-In (Supervisor)
6
Message Recording (Supervisor)
6
- Barge-In
  7
- To Barge-In
  7
- Station Coaching
  7
- To Station Coach
  7
- ACD Group Night Service
  7
- To Place an ACD Group in Night Mode
  7
- To Place in Day Mode
  7
- Answering a Help Call
  7
- To Answer a Help Call
  7
- To Enter the Conversation
  7

Iwatsu IX-12ELK-3 Basic Operation Manual (13 pages)

IP and Digital Multiline Telephones and the MKT Digital Key Telephone

Brand: Iwatsu | Category: Telephone | Size: 0 MB

Multipur Pose Keys
2
Key Lamps
2
Handset Volume Control
3
Basic Features
3
Making an Outgoing Call
3
Receiving an Incoming Call
3
Making an Intercom Call
4
Making an Intercom Group Call
4
Putting a Call on Hold
4
Picking up a Call on Hold
4
Transferring a Call to Another Extension
4
Advanced Features
6
Menu Display
6
Layer 2 Switch
6
Save Dialed Number
6
Last Number Redial
6
List Menu
6
Universal Night Answer
7
Direct Inward System Access
7
Busy ICM Callback
8
Busy Number Callback
8
Call Coverage
8
Text Messaging
9
Call Pickup
9
Call Recording
9
Speed Dial
10
Do Not Disturb
10
Exclusive Hold on Outside Line
11
Whisper Page
11
Personal Ring Tones
11
Flexible Call Forwarding
12
Master Hunt Groups
12
Message Waiting
12

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Telephone Measuring Instruments Test Equipment IP Phone Laboratory Equipment

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Iwatsu IX-12ELK-3 Line Module Manuals

Iwatsu IX-12ELK-3 Quick Reference Manual (8 pages)

Table of Contents

Iwatsu IX-12ELK-3 Basic Operation Manual (13 pages)

Table of Contents

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