Iwatsu ADIX VS Owner's Manual
  1. Manuals
  2. Brands
  3. Iwatsu Manuals
  4. Telephone System
  5. ADIX VS
  6. Owner's manual

Iwatsu ADIX VS Owner's Manual

Iwatsu adix vs: user guide
Hide thumbs Also See for ADIX VS:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Technical Manual, Quick Reference Manual
Owner's Manual
SOFTWARE VERSION 7.30

Advertisement

Table of Contents
loading

Related Manuals for Iwatsu ADIX VS

Summary of Contents for Iwatsu ADIX VS

  • Page 1 Owner’s Manual SOFTWARE VERSION 7.30...
  • Page 2 ADIX-VS system. For more information contact your Authorized Iwatsu Distributor. Iwatsu America, Inc. has used its best effort to ensure that the information in this manual was accurate at the time of printing. Iwatsu America, Inc. makes no warranty of any kind, expressed or implied, with regard to the contents of this manual.

  • Page 3: Table Of Contents

    IX-12KTD-2 Digital Multiline Telephones... 14 IX-MKT Digital Key Telephone... 15 DCKT970 Digital Wireless Key Telephone ... 16 IX-DCKT900 Digital Wireless Key Telephone (Discontinued) . 17 Digital Doorphones ... 17 Single Line Telephones ... 17 ADIX-VS Digital Telephone Key Functions ...18 Optional Station Equipment...20...
  • Page 4 VS-PWSU Power Supply Description ... 23 VS-MAIN Motherboard Interface Card ... 23 VS-CPUMEM Common Control Card... 23 System Port Interface Cards ...25 VS-4PSUB Digital Station Interface Card ... 25 VS-VML Omega-Voice VMI Card... 25 VS-2CITK Caller ID Trunk Interface Card ... 25 VS-ICOTB ISDN BRI Line Interface Card...
  • Page 5 Tone / Pulse Dialing... 42 Trunk Interfaces... 42 Uniform Call Distribution (UCD)... 43 Voice Mail/Automated Attendant Integration ... 43 SECTION 3 - DIGITAL TELEPHONE USER’S GUIDE...45 Digital Telephones – Basic Feature Operation ...47 Making an Outgoing Call... 47 Receiving an Incoming Call ... 47 Making an Intercom Call ...
  • Page 6 Automatic Repeat Dialing ... 58 Background Music ... 59 Barge-In... 59 Built-In Speakerphone... 60 Busy Bypass/Autodial Unit ... 60 Busy Bypass Tone Calling... 61 Busy Bypass Voice Calling... 61 Busy Intercom Callback... 62 Busy Number Callback... 63 Busy Outside Line Queuing... 64 Busy Overriding ...
  • Page 7 Headset Control Key... 80 Headset Connection... 82 Hot Line... 82 Howler Tone ... 83 Last Number Redial... 83 Master Hunt Groups ... 83 Memo Dial ... 84 Message Waiting... 85 Microphone Cut-Off... 86 Monitor Improvements... 87 Off-Hook Outgoing Call ... 87 Off-Hook Outside Line Answering ...
  • Page 8 Operator Priority ...122 Overflow Transfer ...123 System Speed Dial Registration ...123 System Text Message Registration...123 SECTION 5 - SINGLE-LINE TELEPHONE USER’S GUIDE...125 Single-Line Telephone - Basic Features ...127 Making an Outgoing Call...127 Receiving an Incoming Call ...127 Making an Intercom Call ...127 Receiving an Intercom Call ...127...
  • Page 9 Single-Line Telephones - Advanced Features ...132 Account Code...132 Busy Intercom Callback...132 Busy Number Callback...133 Busy Outside Line Queuing...134 Call Forwarding ...135 Call Park/Swap ...137 Call Pick-Up ...138 Camp-On ...139 Clear Call...139 Conference ...140 Consultation Hold ...141 Do Not Disturb...141 Flash ...142 Floating Outside Line Group Access...142 Flexible Call Forward...142 Forced/Verified Account Code...143...
  • Page 10 Main User Menu ...155 Message Folder Menu ...155 Make a Message for Another User...155 User Options Menu - Mailbox Setup ...156 Mailbox Name...156 Mailbox Greeting Management ...157 Mailbox Pass Code ...157 Distribution List Menu ...157 Blocking and Forwarding Menu ...159 Time/Date Feature...161 Message Replay Order...161 viii...

  • Page 11: Section 1 - Adix-Vs General Description

    Section 1 – ADIX-VS General Description...

  • Page 13: Fcc Registration And Requirements

    INSTRUCTIONS TO USER CONGRATULATIONS ... You selected a telephone system manufactured by Iwatsu Electric Co., Ltd. that was designed to provide a multitude of features with the reliability for which Iwatsu products are famous. The Omega-Phone ADIX-VS Telephone System is registered and approved by the Federal Communications Commission (FCC) for direct connection to your local telephone service.
  • Page 14 Telephone Company must be informed of the code number for each type of service. The ADIX-VS system can be configured as either a Key Telephone System - Fully Protected, or a Multi-Function (Hybrid) System - Fully Protected. The following are the codes and registration...
  • Page 15 Telephone Company may request that you remove the equipment from the telephone line(s) until the problem has been corrected. To contact Iwatsu America, Inc. for information regarding the repair of your equipment, write or call: (201) 935-8580 IWATSU AMERICA, Inc.
  • Page 16 While the probability of such an event is low, consult Iwatsu America, Inc. for further assistance if this occurs.
  • Page 17 Before utilizing the system for such purposes, you are advised to consult with an attorney familiar with laws of the jurisdiction in which you utilize such feature. Iwatsu America, Inc., its distributors, and the manufacturers responsible for this feature make no representations with respect to the legality of its use and disclaim any liability for claims and/or damages arising from the use or misuse of this feature.

  • Page 18: Adix-Vs System Components Overview

    ADIX-VS System Components Overview Components VS-KSU Control Module 8 Card Slots Dimensions (HxWxD): 13.8"x16.5"x5.9" Weight: Approximately 14.5 lbs. fully loaded VS-PWSU Power Supply Dimensions (HxWxD): 2.5"x4.7"x8.3" Weight: 4 lbs. Switch Parameters Time Division Multiplexed PCM32 Mu-law Speech Compression Time Slots: Stored Program Distributed Multi-microprocessor System Memory...
  • Page 19 MF: BD6MLA-21244-MF-E Facility Interface Codes Caller ID Trunks: 02LS2 ISDN BRI: 02IS5 Attendant Position Maximum Attendant Positions:1 Telephone Requirements Digital Telephones Wiring: 1 pair Total End-to-end Distance 22 AWG Twisted Pair: 1,000 ft. 24 AWG Twisted Pair:1,000 1 Star Repeater: 1,500 ft.

  • Page 20: Adix-Vs Hardware Capacities

    Account Codes: 12 digits Forced Verified Account Codes: Park Orbits Attendant/System: Station: Call Forwarding: No Answer: no limit Station Numbering Plan:flexible ADIX-VS Hardware Capacities SYSTEM Power Supply Card Slots Number of Ports Trunk Ports Station Ports Digital Station Ports Voice Mail Ports Attendant Positions On-premise SLTs Doorphones...

  • Page 21: Key Telephone Lamp Indications

    IX-12KTS-2... 12 line keys (24 line keys with IX-12ELK) ... 1 IX-12KTD-2 ... 12 line keys (24 line keys with IX-12ELK) ... 1 IX-VT... Versa-Phone ... 1 IX-MKT ... Digital Key Telephone... 1 DCKT970 ... Digital Wireless Telephone... 1 IX-DCKT900... Digital Wireless Telephone... 1 IX-DDPH...

  • Page 22: Adix-Vs Digital Telephones

    ADIX-VS. Each of these telephones is described in this section. IX-12KTS-3 Digital Key Telephone The IX-12KTS-3 Digital Key Telephone has 4 Fixed Feature Keys with a red LED, 8 Programmable Multi-Purpose Keys with a red LED, 12 Programmable Multipurpose Keys each with a red LED and a green LED, a mute key, a ringer volume control key, a handset volume control key, a speaker volume control and a full-duplex speakerphone.

  • Page 23: Ix-12Kts-3 Digital Key Display Telephone

    IX-12KTS-3 Digital Key Display Telephone The IX-12KTD-3 Digital Key Display Telephone offers all the functionality of the IX-12KTS-3 with the addition of a 2-line, 16 characters per line liquid crystal display. This display is very helpful for using advanced features and for providing status information. The IX-12KTD-3 Digital Key...

  • Page 24: Ix-12Ktd-2 Digital Multiline Telephones

    IX-12KTD-2 Digital Multiline Telephones The IX-12KTD-2 Digital Multiline Display Telephone offers all the functionality of the IX-12KTS-2 with the addition of a 2-line, 16 characters per line liquid crystal display and an incoming call indicator lamp. This display is very helpful for using advanced features and for providing status information.

  • Page 25: Ix-Mkt Digital Key Telephone

    IX-MKT Digital Key Telephone The IX-MKT Digital Key telephone is equipped with 4 Fixed Feature Keys with a red LED and 8 Programmable Multipurpose Keys with a red/green LED, and an incoming call indicator lamp that flashes red for incoming calls and green for a programmable feature such as message waiting.

  • Page 26: Dckt970 Digital Wireless Key Telephone

    It may be connected directly to a digital station port, or it may share a port with a digital telephone. All of the keys on this telephone are programmable with the exception of the Talk, Channel and Redial keys which are fixed.

  • Page 27: Ix-Dckt900 Digital Wireless Key Telephone (Discontinued)

    All of the keys on this telephone are programmable with the exception of the MEMO key which is fixed. The transmission frequency of the IX-DCKT900 is between 902 and 928 MHz.

  • Page 28: Adix-Vs Digital Telephone Key Functions

    ADIX-VS Digital Telephone Key Functions ADIX Digital Telephone Key Layout Multipurpose Keys - Can be programmed for a specific function, such as outside lines, individual extensions, or one-touch feature operation. Button Lamps - Light up or flash when someone is using a line or a feature corresponding to that button.
  • Page 29 TRAN (Transfer) - Allows you to transfer a call from your telephone to another extension. FEAT (Feature) - The feature button is used to help operate certain special and advanced features available through ADIX-VS. HOLD/DND (Hold/Do Not Disturb) - This button is used to put a call on...

  • Page 30: Optional Station Equipment

    PC and ADIX-VS digital desktop telephone. IX-COMLINK-2 combines desktop application software such as Iwatsu’s Contact Point application and a digital telephone system to fully harness the power of your PC through your ADIX-VS telephone system.

  • Page 31: Ix-12Elk Key Telephone Expansion Module

    IX-12ELK Key Telephone Expansion Module The IX-12ELK Key Telephone Expansion Module adds 12 multi-purpose keys with red and green LEDs to IX-12KTD-2 and IX-12KTS-2 Digital Multiline Telephones. IX-SNHD Station Noise Canceling Handset Hearing aid compatible Station Noise Canceling Handset. Provides comfortable conversation in noisy areas for the ADIX-VS telephones.

  • Page 32: Ix-Stpd Station Pedestal

    Autodial Pedestal/Wall Mount. Used to wall mount or to provide additional angle to the Autodial Unit. IX-SREP Star Repeater Used to extend the distance an ADIX-VS Digital Telephone or Digital Doorphone may be from the VS-KSU (Key Service Unit). An IX-SRWPS is required for local power.

  • Page 33: Component Description

    Component Description VS-PWSU Power Supply Description The VS-PWSU power supply provides the required power for the ADIX- VS. One VS-PWSU is required in each ADIX-VS. Battery Back-Up The VS-PWSU power supply may be equipped with optional connecting cable for connection with a backup battery array. Backup time is dependent upon battery array, system size and usage.
  • Page 34 Highway Controller. The VS-CPUMEM has one two-way highway consisting of thirty-two PCM time division multiplexed data channels. This two-way highway channel provides voice and data communication through the system ports. A 16 MHz microprocessor controls the PCM highways with the aid of a slave processor that directly communicates with the CPU. ADIX-VS Operating System.

  • Page 35: System Port Interface Cards

    System Port Interface Cards ADIX-VS supports 6 digital stations and 2 single-line/analog stations in standard configuration. System Port Interface Cards may be installed to add digital stations, lines, voice mail, and miscellaneous function capability. Five System Port Interface Cards are available. VS-4PSUB Digital Station Interface Card A VS-4PSUB card provides four station terminal ports for digital key telephones that are connected through star wiring.

  • Page 36: Vs-Icotb Isdn Bri Line Interface Card

    VS-ICOTB ISDN BRI Line Interface Card The VS-ICOTB card interfaces the ADIX-VS to one ISDN BRI (Basic Rate Interface) line. Each ISND BRI line contains two B (Bearer) channels for voice and data transmission and one D channel for signaling. Interface: 3 channels/card (1 PRI line with 2 B channels + 1 D channel) Features: ISDN Basic Rate Interface...

  • Page 37: Ix-Ipsegway Serial To Ethernet Gateway

    Gateway The IX-IP SEGWAY Serial-to-Ethernet Gateway is an external device that connects the ADIX-VS telephone system and VS-VML Voice Mail Card to a local area network (LAN) Ethernet connection for programming access. Through the common Transfer Control Protocol / Internet Protocol (TCP /...
  • Page 38 ADIX-VS General Description - 28...

  • Page 39: Section 2 - Adix-Vs System Features

    Section 2 - ADIX-VS System Features...

  • Page 41: Adix-Vs System Features

    ANI (Automatic Number Identification) numbers may be assigned a 16-character alphanumeric ID to identify the calling party, calling party’s telephone number, type of call, or purpose of call. (Note: The telephone company often transmits ANI calls with both a number and a alphanumeric ID.) The ANI alphanumeric ID is displayed on the station LCD when a call...

  • Page 42: Background Music

    If your ADIX-VS system is connected to an external music source through the VS-MISC card, the music played may be heard through the speaker in any Iwatsu telephone connected to the system. This same music source may be played through an external paging system.

  • Page 43: Call Forwarding

    The Flexible Call Forwarding feature also incorporates Follow Me capabilities. Remote Call Forwarding Allows you to direct outside line and/or intercom telephone line calls to forward to an external telephone number (using Personal Speed Dial numbers 90-99). Example forwarding locations include an answering service, a mobile phone, or a home telephone.

  • Page 44: Delayed Ringing

    Delayed Ringing Allows outside lines ringing at a telephone to ring at another telephone or group of telephones after a predetermined period of time. DNIS Alphanumeric ID DNIS (Dialed Number Identification Service) numbers may be assigned a 16-character alphanumeric ID to identify the number the calling party dialed to reach the ADIX-VS.

  • Page 45: Direct Inward Line - Hunt Group

    VS-MISC Miscellaneous Function Card is utilized. The ADIX-VS will support two external paging zones. Flexible Ringing Outside telephone lines directed to telephones may be assigned one of four tones to provide an audible identification of the type of call. ADIX-VS System Features - 35...

  • Page 46: Flexible Station Numbering

    If Sales is closed, calls might be forwarded to Support or to a Sales voice mailbox. Internal Paging When ADIX-VS is equipped with ADIX-VS digital key telephones, any telephone may make a page announcement that will be broadcast through the speaker of assigned telephones. ADIX-VS System Features - 36...

  • Page 47: Isdn Calling/Called Party Number Coding

    ISDN Calling/Called Party Number Coding Iwatsu added a programmable option to code the setup messages for Calling Party Number and Called Party Number Information Elements. Recent changes in some areas now require customer provided equipment (CPE) to send information in setup messages. However, other areas cannot accept the new information.

  • Page 48: Master Hunt Group

    In Distributed Hunting the incoming calls start hunting from the telephone following the last called telephone. In both cases, calls will hunt to the next telephone if a telephone does not answer in a predefined period of time, is busy, and in Call Forward, Absence Message or Do Not Disturb mode.

  • Page 49: Optimized Routing

    Zone (Two External Paging Zones) Allows you to access individual groups of external paging speakers. Meet-Me Page Answer Allows you to answer a page from any telephone that is in the same Meet- Me Page Answer group. Personal Ringing Tones Station users may choose one of eight distinctive ringing tones to distinguish their station from others.

  • Page 50: Power Failure Memory Backup

    Station Coaching Station Coaching includes two actions: Monitoring and whisper paging (hereafter called ‘whisper monitor’). A digital key telephone is able to whisper monitor a digital key telephone after invoking the Monitor feature. The Monitoring station can whisper monitor other stations while on an...

  • Page 51: Smdr

    ADIX-VS is equipped with a real time clock that provides an indication of the current time and duration of both incoming and outgoing calls on the LCD display of Iwatsu telephones. The clock also has a perpetual calendar that eliminates the need to change the date. Note: The ADIX-VS is Year 2000 compliant.

  • Page 52: Text Messaging

    Tone / Pulse Dialing Caller ID trunks may be programmed for either Touch Tone or Rotary dialing to accommodate your local telephone company central office. Trunk Interfaces ADIX-VS supports the following types of outside lines: Caller ID/Loop Start trunks...

  • Page 53: Uniform Call Distribution (Ucd)

    Hunting, the incoming calls start hunting from the telephone following the last called telephone. In both cases, calls will hunt to the next telephone if a telephone does not answer in a predefined period of time, is busy, and in Call Forward, Absence Message or Do Not Disturb mode.
  • Page 54 ADIX-VS System Features - 44...

  • Page 55: Section 3 - Digital Telephone User's Guide

    Section 3 - Digital Telephone User’s Guide...

  • Page 57: Digital Telephones - Basic Feature Operation

    When your phone rings and an outside line lamp flashes: Lift the receiver Lift the receiver Press the outside line button with the flashing light You will be connected to the call and the outside line button will flash green. Digital Telephone User’s Guide - 47...

  • Page 58: Making An Intercom Call

    ICM Group access number or, if the station remains off-hook without dialing for a programmable period of time. When the E- Response help call is placed, the key telephone displays of the called extensions in the E-Response ICM Group will display a programmed message and the calling party’s extension number and station ID.

  • Page 59: Transferring A Call To Another Extension

    Press the button representing the desired extension if assigned as a Multipurpose button Hang up or announce the call then hang up If the call is not answered it will return to your phone. Digital Telephone User’s Guide - 49...

  • Page 60: Putting A Call On Hold

    When speaking on an outside line: Press the Call Park button PARK and the lamp will intermittently flash green Hang up If the call is on Call Park too long your phone will ring. Digital Telephone User’s Guide - 50...

  • Page 61: Handling A Second Call

    Press the Hold button HOLD/DND to place the call on Hold Press the Call Park button PARK to place the call on Call Park Press the button representing the second call Answer the second call Digital Telephone User’s Guide - 51...

  • Page 62: Digital Doorphone Operation

    Wait for an answer Announce yourself To call a Digital Doorphone: Lift the receiver Dial the assigned extension number Press the DSS button assigned for the desired Digital Doorphone Make an announcement Digital Telephone User’s Guide - 52...

  • Page 63: Digital Telephones - Advanced Features

    Digital Telephones - Advanced Features Caller ID, ANI, DNIS Information Storage Allows you to store and display the telephone number for a call on a caller ID, ANI or DNIS line. The system may be programmed to save information for all calls, or abandoned calls only.

  • Page 64: Absence Message Display

    H : M Dial For Call: Dial then dial the telephone number then dial Wait for a confirmation tone Press the Speaker button SPKR The message will appear on the display. To erase a message: Press the Speaker button SPKR Press the Absence Message button ABS.MSG...

  • Page 65: Account Code

    Called Party Identification Called Party Status - BUSY/DND Caller ID/ANI/DNIS Calling Party Identification Camp-On Digital Telephone User’s Guide - 55 Forwarding Extension Numbers Message Waiting Identification Real Time Clock Recall CO/ICM Reminder Ringing Outside Line Identification System Name Text Messages...

  • Page 66: Alphanumeric Speed Dial By Name

    To focus your search: Enter a character Press HOLD/DND Enter another character To scroll through the registered names, press FORWARD [#] or BACKWARD [*] When the desired name is found, press SPEED to dial the number Digital Telephone User’s Guide - 56...

  • Page 67: Alternate Tone/Pulse Dialing

    This programming option allows you to receive a second call automatically by simply pressing the Hold, Call Park, or existing outside line button. Operation While on a call: Press the Hold HOLD/DND, Call Park PARK, or existing outside line button Digital Telephone User’s Guide - 57...

  • Page 68: Automatic Repeat Dialing

    Should they answer, you will hear their voice through the speaker. In order to establish a conversation, you must pick up their receiver. Should you be away from your telephone when the called party answers, they will hear silence and ADIX-VS will try to call later.

  • Page 69: Background Music

    Allows you to enter an existing conversation. A warning tone is sent to inform the parties that a three way conference has been established. Operation Dial the desired extension number Press the desired outside line button Press the Add button ADD Digital Telephone User’s Guide - 59 0 6 2...

  • Page 70: Built-In Speakerphone

    You may respond through the microphone without having to put the original party on Hold. Use of this unit requires an additional station port and an IX-BPCU or an IX-BPAD. Digital Telephone User’s Guide - 60...

  • Page 71: Busy Bypass Tone Calling

    Allows you to be informed that there is a second call waiting for you to answer. This is accomplished by providing a muted tone through the speaker in the busy telephone. External and internal calls may be differentiated by frequency. This feature is a system programming option and may not be present in all systems.

  • Page 72: Busy Intercom Callback

    Press Busy Intercom Callback button ICM CB if assigned as a Multipurpose button then dial Wait for a confirmation tone Press the Speaker button SPKR Digital Telephone User’s Guide - 62 0 4 3 and the lamp will be off...

  • Page 73: Busy Number Callback

    Press the Busy Number Callback button TRNK C/B if assigned as a Multipurpose button then dial will be off Wait for a confirmation tone Press the Speaker button SPKR Digital Telephone User’s Guide - 63 – before you 0 2 4 and the lamp...

  • Page 74: Busy Outside Line Queuing

    Press the Busy Outside Line Queue button TRNK QU if assigned as a Multipurpose button, then dial will be off Wait for confirmation tone Press the Speaker button SPKR Digital Telephone User’s Guide - 64 and you will 0 2 3 and the lamp...

  • Page 75: Busy Overriding

    Wait to be answered To answer a Busy Override: Hang up on the first call Press the Call Park button PARK Press the Intercom button ICM To alternate between calls: Press the Call Park button PARK Digital Telephone User’s Guide - 65...

  • Page 76: Call Coverage

    = No ring Dial for immediate ring mode Dial for delayed ring mode Dial for no ring mode Digital Telephone User’s Guide - 66 lamp = fast green flash lamp = slow green flash lamp = solid green...

  • Page 77: Call Forwarding

    If you chose Mode 4, enter the Personal Speed Dial Code Note: When the setting is valid, you hear a confirmation tone. When it is invalid, you hear a warning tone. Digital Telephone User’s Guide - 67...

  • Page 78: Call Monitoring

    In order for this feature to operate on intercom off-hook signaling must be disabled. Operation To monitor a conversation on a outside line: Lift the receiver Wait for the dial tone Press the outside line button Press the Monitor button MONITOR Digital Telephone User’s Guide - 68...

  • Page 79: Call Park/Swap

    Call Park button. Call Pick-Up Allows you to answer a call ringing at someone else's phone. There are three types of Call Pick-Up: Direct Call Pick-Up, Internal Group Call Pick- Up, and External Group Call Pick-Up. Digital Telephone User’s Guide - 69...

  • Page 80: Direct Call Pick-Up

    Lift the receiver Wait for the dial tone Press the Feature button FEAT then dial Press the External Group Pick-Up button EXT P/U if assigned as a Multipurpose button Dial the ringing external group number Digital Telephone User’s Guide - 70...

  • Page 81: Caller Id Display Change

    Hang up on the first call Press the Hold button HOLD/DND to place the first call on Hold Press the Call Park button PARK to place the first call on Call Park Answer the second call Digital Telephone User’s Guide - 71...

  • Page 82: Clear Call

    Dial the desired extension number Wait for the party to answer Press the Add button ADD After you hear a tone, all parties will be connected. To add another extension, repeat the same procedure. Digital Telephone User’s Guide - 72...

  • Page 83: Consultation Hold

    Camp On RCL and the name of the person that the call was sent to. Operation While on an outside call: Press the Transfer button TRAN and you will hear the dial tone Digital Telephone User’s Guide - 73...

  • Page 84: Conversation Recording

    IWATSU AMERICA, INC., its distributors, and the manufacturers responsible for this feature make no representations with respect to the legality of its use and disclaim any liability for claims and/or damages arising from the use or misuse of this feature.

  • Page 85: Delayed Ringing

    Distinctive Ringing - Outside Line Calls Each outside line can be assigned one of four available ringing tones. This feature applies only to Iwatsu Key Telephones. Distinctive Ringing - ICM/Outside Line Intercom and outside line calls provide different ringing tones.

  • Page 86: Do Not Disturb (Dnd)

    When dialing an extension that is busy or in Do Not Disturb Do not hang up Press the Override button OVER Make a voice announcement or wait for a response to the tone signaling, your choice is dependent on system programming Digital Telephone User’s Guide - 76...

  • Page 87: Extension Number Display

    Dial new number or feature code If your phone does not have buttons assigned for Flash or Short Flash: Press the Feature button FEAT then dial Press the Feature button FEAT then dial Digital Telephone User’s Guide - 77 for Flash for Short Flash...

  • Page 88: Floating Outside Line Group Access

    Forced/Verified Account Code Requires you to enter a 1-12 digit code to make outside calls. These codes may be either fixed or variable in length and each telephone may be programmed for one of the four following account code entry options.

  • Page 89: Full/Half Duplex Speakerphone Mode Switching

    Press the Group Park button G PARK and an outside line button will flash green To retrieve a call from a phone that does not have your Group Park button: Lift the receiver Wait for the dial tone Dial your Group Park code Digital Telephone User’s Guide - 79...

  • Page 90: Hands-Free Answerback On Intercom

    This key is a replacement for the Headset Button. Operation To begin a call: Press the Headset Control key while the phone is idle. Digital Telephone User’s Guide - 80 0 6 1...
  • Page 91 Press the line key where the party is holding. To retrieve a message: Press the MBOX key, then the Headset Control key. To change from headset use to speakerphone use: Press the SPKR key, then press the Headset Control key. Digital Telephone User’s Guide - 81...

  • Page 92: Headset Connection

    If your phone is programmed to have this feature every time you lift the receiver or press the Speaker button SPKR a call will be placed to a predetermined extension. Operation Lift the receiver Press the Speaker button SPKR Digital Telephone User’s Guide - 82...

  • Page 93: Howler Tone

    Operation To call a Hunt Group: Lift the receiver Wait for the dial tone Dial Hunt Group access code Press the Hunt Group button HUNT if assigned as a Multipurpose button Digital Telephone User’s Guide - 83...

  • Page 94: Memo Dial

    Memo Dial Allows you to save a telephone number in memory while you are speaking on an outside line. The memory is shared with Save Number Redial. Operation While on a conversation: Press the Feature button FEAT then dial Dial the phone number...

  • Page 95: Message Waiting

    The display shows the extension number(s) which left you a message and the number of messages left. If you have more than 1 message, press the Message button MSG again for the next message to be displayed. Digital Telephone User’s Guide - 85 to return the call. Messages...

  • Page 96: Microphone Cut-Off

    To turn MIC off: Press the Feature button FEAT then dial Press the MIC OFF button if assigned as a button and the lamp will be solid red Digital Telephone User’s Guide - 86 0 6 1...

  • Page 97: Monitor Improvements

    Allows you to answer an outside call without having to press the button representing the ringing line. Operation To answer a call: Lift the receiver Press the Speaker button SPKR if your phone is equipped with a Speakerphone Digital Telephone User’s Guide - 87...

  • Page 98: Off-Hook Outside Line Queuing

    ADIX-VS provides three types of paging, All Call, Group Call, and Zone Page. All Call Allows you to make an announcement either through the speakers in the Digital Telephones and/or an External Paging System. Lift the receiver Wait for the dial tone Digital Telephone User’s Guide - 88...
  • Page 99 Meet-Me Page Answer Allows you to answer a page from any phone that is in the same Meet-Me Page Answer group. Lift the receiver Wait for the dial tone Press the Feature button FEAT then dial Digital Telephone User’s Guide - 89...

  • Page 100: Personal Ringing Tone

    This programming option allows you to dial an intercom or an outside phone number and have the number appear on the display of your Digital Multiline Display Telephone before the call is placed. This procedure ensures that the correct number will be dialed.

  • Page 101: Prime Line Access

    Multipurpose buttons. This line will have the following characteristics: It will ring if the station is in Do Not Disturb It will not be Call Forwarded It cannot be accessed by other extensions Operation None Digital Telephone User’s Guide - 91...

  • Page 102: Protected Station

    Press the Silent button SILENT and the lamp for that button will be solid red To turn the ringer on: Press the Silent button SILENT and the lamp for that button will be off Digital Telephone User’s Guide - 92...

  • Page 103: Save Number Redial

    When you make an intercom call, but the called extension cannot be reached, and you wish to reach the next extension number: Do not hang up Dial the last digit of the next desired extension number Digital Telephone User’s Guide - 93...

  • Page 104: Speed Dial

    Dial the next Speed Dial Code Repeat the same procedure To register a pause time: When registering the telephone number, at the place where you want to insert a pause: Press the Hold button HOLD/DND Dial 1-9 for desired pause time in seconds...
  • Page 105 The numbers on the dial pad represent the following for name registration: - ,.,(space),1 A,B,C,2 G,H,I,4 J,K,L,5 P,R,S,7 T,U,V,8 Alphanumeric Q,Z,0 Press the Feature button FEAT to end the operation Digital Telephone User’s Guide - 95 – – – – D,E,F,3 M,N,O,6 W,X,Y,9 Upper/lower case...
  • Page 106 Lift the receiver Press the Speed button SPEED Dial Speed Dial Code The system will automatically dial the registered number. This operation will not work unless you register the outside line group number. Digital Telephone User’s Guide - 96 –...
  • Page 107 To display a number: Press the Speed Dial button SPEED Dial Dial a Speed Dial code To scroll up: Dial To scroll down: Dial To dial displayed number: Press the Speed Dial button SPEED Digital Telephone User’s Guide - 97...

  • Page 108: Station Coaching

    Station Coaching Station Coaching includes two actions: Monitoring and whisper paging (hereafter called ‘whisper monitor’). A digital key telephone is able to whisper monitor a digital key telephone after invoking the Monitor feature. The Monitoring station can whisper monitor other stations while on an outside call or an intercom call and press the monitored station without the calling station hearing.

  • Page 109: Station Restriction Password

    Press the Feature button FEAT then dial Press the Lock button LOCK if assigned as a Multipurpose button Dial the password Wait for a confirmation tone Press the Speaker button SPKR Digital Telephone User’s Guide - 99 0 4 4...

  • Page 110: Text Messaging

    Press the Text Message multipurpose button TXT MSG Dial the desired Personal Text Message Code Enter the desired message contents up to 16 characters in length. Use the following keys on your telephone for text message data entry: Press Press the Feature button FEAT to end the operation...
  • Page 111 To select and send a text message to a text message group: Lift the receiver Press TXT MSG Enter the desired text message number TXT MSGn. Press the MSGGPn Text Message Group key. Digital Telephone User’s Guide - 101 , or press , or press , or press , or press...
  • Page 112 Press [TXT MSG] + [*] Select a text message number With a message displayed press scroll backward. Digital Telephone User’s Guide - 102 , or press to display a stored text message to display a stored text message to scroll forward and...

  • Page 113: Time Reminder

    Wait for the dial tone Press the Feature button FEAT then dial Press the Time Reminder button TM REMD then dial Wait for a confirmation tone Press the Speaker button SPKR Digital Telephone User’s Guide - 103 0 4 1...

  • Page 114: Tone/Voice Calling

    ADIX-VS extensions. Operation To access a Guest Mailbox: Press ICM + either the VOICE MAILBOX ACCESS key or mailbox access code. Enter the mailbox number. Press CONNECT or go on-hook to connect Digital Telephone User’s Guide - 104...

  • Page 115: Unanswered Incoming Outside Line Warning Tone

    You may program your extension for Automatic Monitor or User Initiated Monitor. You may also activate or deactivate this feature from your extension. Digital Telephone User’s Guide - 105...
  • Page 116 While your station is idle press SPKR Press the Voice Mail Monitor button VMMNT Press to deactivate/activate Voice Mail Monitoring Press to set the mode as Manual Press to set the mode as Automatic. Digital Telephone User’s Guide - 106...

  • Page 117: Whisper Page

    The Whisper Page feature allows ADIX-VS station users to communicate with busy extensions. This feature is available from any ADIX-VS digital key telephone, SLT, or Attendant station. When a busy station is called using the Whisper Page feature, the busy station will hear the voice announcement via the handset receiver.

  • Page 118: Whisper Page During Consultation Hold

    1. Go off hook and press the Text Message button [TEXT MSG] 2. Press [*] 3. Enter a system text message number 00-89 4. When a message displays, press [#] to scroll forward and [*] to scroll backward Digital Telephone User’s Guide - 108...
  • Page 119 Press [#] Press [*] To send a Whisper Page during consultation hold 1. Press [*] and announce the call 2. If the busy station wishes to take the call, hang up to camp-on the call Digital Telephone User’s Guide - 109...
  • Page 120 Digital Telephone User’s Guide - 110...

  • Page 121: Section 4 - Attendant Position Features

    Section 4 - Attendant Position Features...

  • Page 123: Attendant Position - Basic Features

    Attendant Position - Basic Features Receiving an Incoming Call There are two ways you may answer incoming calls; either with the receiver in the cradle or with the receiver not in the cradle. Operation To answer calls with the receiver in the cradle: When your phone rings and the outside line button(s) flash red: Lift the receiver and you will be connected to the outside caller The outside line button will flash green.

  • Page 124: Receiving An Intercom Call

    Receiving an Intercom Call Internal or intercom calls will flash the lamp on the Operator button OPER at the Attendant Position. Operation To answer intercom calls with the receiver in the cradle: Lift the receiver Putting a Call on Hold Operation To put a call on Hold: Press the Hold button HOLD/DND and the lamp will...

  • Page 125: Answering A Call That Returns To The Attendant Position

    ICM Group access number or, if the station remains off-hook without dialing for a programmable period of time. When the E- Response help call is placed, the key telephone displays of the called extensions in the E-Response ICM Group will display a programmed message and the calling party’s extension number and station ID.

  • Page 126: Making A Page Announcement

    Making a Page Announcement Operation Lift the receiver Press and hold the Page button PAGE and the lamp will flash Wait for the Page tone Make an announcement Release the Page button PAGE to disconnect the paging circuit Attendant Position Features - 116...

  • Page 127: Attendant Position - Advanced Features

    Attendant Position - Advanced Features 911 Call Indication When a system extension dials 911, the extension number of the station calling 911 will be displayed on the LCD of the attendant station. If E911 Routing is not successful, a “FAIL” indication will be displayed on the LCD.

  • Page 128: Attendant Override

    Allows you to notify an extension user that is in Do Not Disturb that you wish to speak with them. The extension user is notified by tones through the speaker of a Digital Telephone and the ringing of a Single Line Telephone.

  • Page 129: Clock Set/Adjustment

    Clock Set/Adjustment Allows you to change the time for the system clock. Operation To change the time: Press the Speaker button SPKR Wait for the dial tone Press the Feature button FEAT then dial Dial the time in military time H H : M M Wait for a confirmation tone Press the Speaker button SPKR To adjust seconds to zero:...

  • Page 130: Incoming Call Termination

    Incoming Call Termination Outside lines may be programmed to appear individually on Multi-purpose buttons or they may be grouped together to appear on one or several Multi- purpose buttons. Operation None Flexible Call Forward (Internal/ External) Use the new Flexible Call Forward feature to forward calls to an internal destination or external line using Personal Speed Dial numbers 90-99.
  • Page 131 Note: When the setting is valid, you hear a confirmation tone. When it is invalid, you hear a warning tone. Forward Cancel 5. Lift the handset or press SPKR 6. Press FWD 7. Press 8. Enter the Call Type number you wish to cancel 1 = Cancel Forwarding of All calls (Outside Line/Intercom) 2 = Cancel Forwarding of Outside Line calls only...

  • Page 132: Night Mode

    Night Mode Allows you to change the ringing termination point for outside lines. This alternate point might be a loud bell, a phone or a group of phones. A programming option may be enabled to allow ADIX-VS to automatically switch to the Night Mode at a certain time; however, you must manually switch the system back to the normal mode.

  • Page 133: Overflow Transfer

    System Text Message Registration If your telephone or DSS is programmed with a Text Message button, you have the ability to register (program) the 90 System Text Messages. The messages may be 16 characters in length.
  • Page 134 Press the Text Message button TXT MSG Dial the desired System Text Message Code Enter the desired message contents up to 16 characters in length. Use the following keys on your telephone for text message data entry: Press Press the Feature button FEAT to end the operation...

  • Page 135: Section 5 - Single-Line Telephone User's Guide

    Section 5 - Single-Line Telephone User’s Guide...

  • Page 137: Single-Line Telephone - Basic Features

    Operation Lift the receiver Wait for the dial tone Dial the desired extension number Receiving an Intercom Call Operation When your phone rings: Lift the receiver and you will be connected to the call Single-Line Telephone User’s Guide - 127...

  • Page 138: Making An E-Response Help Call

    ICM Group access number or, if the station remains off-hook without dialing for a programmable period of time. When the E- Response help call is placed, the key telephone displays of the called extensions in the E-Response ICM Group will display a programmed message and the calling party’s extension number and station ID.

  • Page 139: Putting A Call On Hold

    Hold. Picking Up a Call on Hold Operation Lift the receiver Dial the Exclusive Hold code connected to the call Single-Line Telephone User’s Guide - 129 5 0 8 5 0 8 and you will be...

  • Page 140: Putting A Call On Call Park

    To pick up a call on Call Park at the attendant position: Lift the receiver Dial the number announced by the attendant Single-Line Telephone User’s Guide - 130 5 1 2 5 1 2 and you will be connected to...

  • Page 141: Handling A Second Call

    Place the first call on Hold or Call Park Hang up or press the receiver button Answer the second call To return to the first call: Dial the Hold or Call Park code Single-Line Telephone User’s Guide - 131...

  • Page 142: Single-Line Telephones - Advanced Features

    Wait for the dial tone Dial the Cancel code Dial the Busy Intercom Callback code Wait for a confirmation tone Hang up Single-Line Telephone User’s Guide - 132 5 4 7 5 1 8 5 0 1 5 1 8...

  • Page 143: Busy Number Callback

    The number will automatically be dialed To cancel: Lift the receiver Wait for the dial tone Dial the Cancel code Wait for a confirmation tone Hang up Single-Line Telephone User’s Guide - 133 5 0 7 – before you 5 0 1...

  • Page 144: Busy Outside Line Queuing

    Lift the receiver Wait for the dial tone Dial the Cancel code Dial the Busy Outside Line code Wait for a confirmation tone Hang up Single-Line Telephone User’s Guide - 134 5 0 6 5 0 1 5 0 6...

  • Page 145: Call Forwarding

    Forward all calls to another extension automatically. Lift the receiver Wait for the dial tone Dial the Call Forward Mode Change code Dial Wait for a confirmation tone Hang up Single-Line Telephone User’s Guide - 135 5 2 2 5 2 1...
  • Page 146 Lift the receiver Wait for the dial tone Dial the Call Forward Follow Me code Dial your extension number Wait for a confirmation tone Hang up Single-Line Telephone User’s Guide - 136 5 2 1 5 2 1 5 2 0...

  • Page 147: Call Park/Swap

    Dial the Call Forward code to normal operation Hang up Remote Call Forward You may program your telephone to forward calls to a remote number. To set destination: Lift the receiver Wait for the dial tone Dial the External Call Forward code...

  • Page 148: Call Pick-Up

    Lift the receiver Wait for the dial tone Dial the External Group Call Pick-Up code Dial the External Group external group number Single-Line Telephone User’s Guide - 138 5 1 1 5 0 9 5 1 0...

  • Page 149: Camp-On

    Answer the second call Clear Call When you make an intercom call, but the called extension cannot be reached, and you wish to call another extension: Do no hang up Dial the second extension number Single-Line Telephone User’s Guide - 139...

  • Page 150: Conference

    Wait for the second party to answer Press and release the receiver button Dial the Conference Code connected To add the 3rd outside line, repeat the same procedure. Single-Line Telephone User’s Guide - 140 5 0 8 5 1 6 and all parties will be...

  • Page 151: Consultation Hold

    Wait for the dial tone Dial the Cancel code Dial the Do Not Disturb code Wait for a confirmation tone Hang up Single-Line Telephone User’s Guide - 141 5 1 6 5 0 8 and you will be 5 2 3...

  • Page 152: Flash

    3 = No Answer calls to another extension or hunt group 4 = All calls forward to an external number using Personal Speed Dial Codes 90-99 Single-Line Telephone User’s Guide - 142 5 1 4 5 1 5 –...

  • Page 153: Forced/Verified Account Code

    Dial the access code for an outside line (assigned by the system installer) Wait for the dial tone Dial the desired phone number Dial Wait for the account code entry tone Dial a code Dial only if your code entry is variable in length Single-Line Telephone User’s Guide - 143...

  • Page 154: Group Park

    Lift the receiver Wait for the dial tone Dial the Group Park code Hot Line Operation If your telephone is programmed for use as a Hot Line: Lift the receiver, and you will automatically call the preprogrammed extension Howler Tone Operation...

  • Page 155: Master Hunt Groups

    When the message lamp on your phone is flashing: Lift the receiver Wait for the dial tone Dial the Message code automatically call the extension that left the message Single-Line Telephone User’s Guide - 145 5 1 9 5 0 1 5 1 9 5 1 9...

  • Page 156: Off-Hook Outgoing Call

    Allows you to page through the speaker in a group of phones. Lift the receiver Wait for the dial tone Dial the Group Call code (assigned by the system installer) Wait for the Page tone Make an announcement Hang up Single-Line Telephone User’s Guide - 146...

  • Page 157: Pre-Ringing

    This feature helps reduce the noise level in the office environment. Operation None Private Line Operation None Protected Extension Operation None Single-Line Telephone User’s Guide - 147 5 2 4 and you will be...

  • Page 158: Shift Call

    Dial the last digit of the next desired extension number Single Line Message Waiting Stutter Dial Tone When a Single Line Telephone that has a message goes off-hook, the ADIX-VS automatically sends an intermittent tone for 2 seconds before normal dial tone is heard. This feature alerts you of messages.
  • Page 159 Wait for the dial tone Dial the phone number Hang up Repeat the procedure to enter additional numbers. To register a pause: When registering the telephone number, at the place where you want to insert a pause: Dial Dial –...

  • Page 160: Station Restriction Password

    Dial the Cancel code Dial the Station Restriction Password code Dial your password Hang up Tone/Voice Calling Operation To switch the calling mode to a Digital Telephone: Dial the extension number Dial Unanswered Incoming Outside Line Warning Tone Operation None...

  • Page 161: Section 6 - Omega-Voice Vmi User's Guide

    Section 6 – Omega-Voice VMI User’s Guide...

  • Page 163: Omega-Voice Vmi Basic Features

    Omega-Voice VMI Basic Features Mailbox Access To retrieve a message from your mailbox using the MBOX key: While the MBOX button lamp is flashing red: Lift the receiver Wait for the dial tone Press the MBOX button Enter the mailbox pass code To retrieve a message from your mailbox using the MSG key: When the Message button MSG lamp is flashing red: Lift the receiver...

  • Page 164: Transfer To Voice Mail

    Transfer to Voice Mail To transfer a call to a mailbox: Press the Transfer button TRAN Wait for the dial tone Dial the Mailbox access code Dial the desired extension number or press the button representing the desired extension if assigned as a Multipurpose button Press the Mailbox button MAILBOX if assigned as a Multipurpose button...

  • Page 165: Main User Menu

    Main User Menu When you enter your mailbox you will hear the Main User Menu. Press Play first new message Access Message Folder Menu Make a message Access User Options Menu Access System Management Menu Select Notification Schedule Return to System Greeting Exit voice mail Message Folder Menu Use the Message Folder Menu to access your message folders.

  • Page 166: User Options Menu - Mailbox Setup

    User Options Menu - Mailbox Setup The User Options Menu provides access to different features based on the mailbox's defined Class of Service and User Privileges. Use this menu to setup your mailbox. Record mailbox name Access Mailbox Greeting Management Menu Change mailbox pass code Access Distribution List Menu Access Blocking and Forwarding Menu...

  • Page 167: Mailbox Greeting Management

    Mailbox Greeting Management Your mailbox greeting identifies your mailbox to outside callers. Outside callers hear your Active Greeting when they first reach your mailbox. The Active Greeting is initially greeting one. To record a mailbox greeting: Access your mailbox. Press to access the User Options Menu.
  • Page 168 To create a distribution list: Access your mailbox. Press 3 to access the User Options Menu. Press 4 to access the Distribution List Menu. Press 1 to create a new list. Enter the number of the list you wish to create (1-9). Record the list name when prompted.

  • Page 169: Blocking And Forwarding Menu

    Blocking and Forwarding Menu You may block or forward your extension using the Omega-Voice VMI Call Blocking and Forwarding feature. Call Blocking routes outside callers directly to your mailbox. The Omega-Voice VMI never attempts to ring your extension. Call Forwarding automatically forwards all incoming calls to another designated extension.
  • Page 170 Call Forwarding You may program your extension to automatically forward your calls to another extension. As with the blocking feature, you may select to forward your extension during the Day Mode, Night Mode, or both. To Call Forward your extension: Access your mailbox.

  • Page 171: Time/Date Feature

    Time/Date Feature You can turn the message Time/Date Stamp off or on. If you turn off the Time/Date Stamp, the Omega-Voice VMI plays the message without first announcing the time and date. To obtain the time and date for a message you can press .
  • Page 172 Omega-Voice VMI User’s Guide - 162...

This manual is also suitable for:

Ix-12kts-3Ix-12ktd-3Omega-phone adix-vsVs-ksuVs-pwsuIx-12kts-2 ... Show all

Table of Contents