Section 8 Troubleshooting - Contec SP10W User Manual

Malfunction
The device does not complete
the measurement for a long
time, and the data do not
display.
The diagram is incorrect and
disordered.
The device does not turn on.
The display turns off.
The device does not turn on
after full charging.
The battery is not charged even
after 10 hours of charging.
The device has internal wireless
module, but cannot transfer the
data.
Telehealth medical diagnostic system IDIS2GO

Section 8 Troubleshooting

Possible cause
The speed of the
examination is too low,
the device does not
measure.
The device malfunction.
The operation is incorrect.
The device malfunction.
Low battery or no power.
The device malfunction.
The device is set to turn
off automatically when
there is no operation for 1
minute.
The battery is discharged
or almost discharged.
The battery is not fully
charged.
The battery has been
broken.
The battery has been
broken.
The wireless module is not
working or there is a
problem with the data
transfer.
15
Solution
Check the accordance to the User
Manual.
Press the "Repeat" button to re-
measure or turn off to restart.
Operate according to the User
manual.
Contact the service centre.
Please charge the battery.
Contact the service centre.
Normally
Please charge the battery.
Please charge the battery.
Contact the service centre.
Contact the service centre.
Contact the service centre.