Problems And Possible Solutions - Intermec SR30 User Manual

Chapter 3 — Troubleshooting and Maintaining the SR30

Problems and Possible Solutions

Use this section to find possible solutions to problems you may
have.
Problems and Possible Solutions
Problem
You pull the trigger, but
nothing happens.
You pull the trigger, the red
scanning beam turns on,
but you cannot successfully
scan a bar code.
You scan a bar code and
the status light turns on,
but the SR30 does not
beep.
SR30 Handheld Scanner User's Guide
Possible Solution
The SR30 receives power from either a
host computer or external power supply
through an accessory cable. Make sure:
• you are using the appropriate cable. For
more information, see
Accessories" on page
• the cable is connected to the
appropriate port on the host computer.
• the universal power supply (if
necessary) is properly plugged in.
Try these possible solutions:
• Make sure that the SR30 is at the
appropriate scanning distance from the
bar code. Move the SR30 closer and
farther to find the appropriate distance.
• Make sure that the SR30 is configured
for the type of bar code you are
scanning.
• The bar code you are trying to scan
may be poorly printed or too small.
Scan a known good bar code to make
sure that the SR30 is working properly.
For more information, see
Codes" on page 3.
The beep duration, volume, frequency,
and number may be configured so the
SR30 does not beep. To reset the SR30,
scan this bar code:
Reset factory defaults
"Cable
35.
"Scanning Bar
17