Intermec PB50 User Manual page 49

PB50 Mobile Label Printer User's Guide
Chapter 3 — Troubleshooting and Maintaining the PB50
Printer Problems and Solutions (continued)
Problem
The printer is not
printing with an 802.11
wireless connection.
The printer is not
printing with a Bluetooth
connection.
When printing, the
printer is skipping labels.
Printout is faded or weak. • Fingerprint users: adjust the media
Possible Solution
• Verify that the wireless settings are
correct. For help, see
802.11 Radio Communications" on
page 26.
• Make sure the printer has an IP address.
• Make sure the printer is connected to
the network.
• Make sure the printer is in Ready mode.
• Re-establish a Bluetooth connection
with the mobile computer or scanner.
For help, see your mobile computer
user's manual or "Setting Up Bluetooth
Communications" on page
• Make sure the mobile computer can
print to a known good printer.
• Print a Bluetooth test print page to
make sure that the mobile printer
discovered your printer. For help, see
"Printing a Testprint" on page
• Make sure the printer is in Ready mode.
Perform a testfeed:
• In Fingerprint, press the Feed button for
more than 1 second.
• In IPL, open and close the media door
and then Press the Feed button.
Make sure the label gap sensor is clean. For
help, see "Cleaning the Printer" on
page 44.
constant/factor and contrast (-10% to
+10%).
• IPL users: adjust the media sensitivity
setting (-10 to +10).
• Check to see if the printhead needs
cleaning. For help, see
Printer" on page 44.
"Setting Up
25.
13.
"Cleaning the
41