Table of Contents Table of Contents Your MC14-2.4A at a glance Safety Signal word panel Safety alert symbol Pictograms Product modification Power supply Storage and Installation Getting Started Opening your product What's Included Connecting to the mains Charging Cables Registration Help and Support Cleaning your MC14-2.4A Product Specifications...
Page 3
Software troubleshooting Disposal Returns and Damaged Products What do I do if my order arrives and something the product is faulty or is physically damaged What happens after I have requested a Return Compliance and Standards Page 2 of 23 MC14-2.4A...
12W of charging power to each of its 14 USB 2.0 Type-A ports, allowing mobile devices to be charged quickly, safely and reliably. All ports can be controlled using Cambrionix software to enable charging whilst monitoring important port and device information The MC14-2.4A can charge attached USB devices without using a local computer, and our...
Safety This user manual is for informational purposes only, it contains information for the start-up and operation of this product. Note: the contents and the product described are subject to change without notice. To avoid injuries and damage, observe the safety instructions in the user manual This manual has been arranged to follow IEC/ICEE 82079-1 standard.
Read operating instructions Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the...
CAUTION Do not dismantle the product CAUTION Fire, or personal injury may occur Do not obstruct air vents on the product Do not cover the product in combustible material CAUTION Damage to your product may occur Do not bend or compress any part of the product Power supply This section describes the safety precautions you must follow when using the power supply CAUTION...
Do not place the power cord near heat sources Connect the plug to an earthed socket CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range...
Getting Started This manual provides a reference for end-users installing for the first time and using their hub after that. As well as a guide for product safety-related information The MC14-2.4A is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality.
We would advice using the cable that was provided with the device to connect to our hubs Registration You may register your product at www.cambrionix.com/product-registration Help and Support FAQs and help can be found on the Help page here www.cambrionix.com/help_pages/help Page 9 of 23 MC14-2.4A...
Page 11
You can raise a support ticket for more in depth support here https://cambrionix.atlassian.net/servicedesk/customer/portals You can also download any of our manuals and keep up to date at the link here www.cambrionix.com/product-user-manuals When contacting support, please supply the product information for the hub in question. This...
If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product.
Product Specifications The MC14-2.4A is manufactured in the UK Input Power Requirements 12Vdc Input Voltage Input Current pin DIN Input Connection Output Power 5.0V +/-5% Output Voltage 2.4A Output Current (Max per Port Output Power (Max per Port 174.72W Output Power (Total Error flag rail values Physical specifications Input Connectors...
(available from what's included section These can be ordered from the reseller or solution partner you purchased your MC14-2.4A from, or from Cambrionix directly To find one of our partners local to you please visit www.cambrionix.com/partners...
Power Supply 240VAC Input Voltage 4A @ 115VAC Input Current (Typical 2A @ 230VAC 60Hz Input Frequency Input Connector Output Voltage Output Current 180W Output Power (Max pin DIN Output Connector x 85 x 46mm Dimensions Page 14 of 23 MC14-2.4A...
Troubleshooting If you experience any issues with your MC14-2.4A; please try the following solutions, if your issue is not addressed in this section, please get in touch with your local vendor or Cambrionix Initial troubleshooting tips Some tips and information to check first...
Hardware Failure If the Hardware fails the LEDs can flash in a pattern to determine the type of failure. The power LED will flash the pattern if no LEDs are present on the downstream ports The unit will blink four times, followed by eight long or short flashes, which then repeat. The flashes are a number in binary which match a number in our error code list i.e if the LED flashes the following - BBBB SLSSSLSS, the binary number is 01000100 Device connection...
If this still doesn’t work, turn off the developer options at the top, re-enable it, and re- .’ enable ‘USB Debugging You can get detailed info directly from ADB at each step to diagnose things adb.exe shell dumpsys battery Use -s SERIAL_NUMBER as first options if you have more than 1 Android attached Unknown devices Sometimes, within Liveviewer and device manager, the connected device may show up as an unknown device...
If you are using a headless system with no GUI, then and you require to enable logging for support issues, you can use the following command to create the logging cfg file manually echo *=DEBUG>/etc/opt/cambrionix/cambrionix.log.cfg Then after re-producing the problem, you can zip the logs from the folder...
Page 20
Software troubleshooting Some users have noted that the API can cause a high level of CPU usage. This can sometimes be linked to the API recorder service. If you are finding this and you are not using it then we would reccommend to uninstall it from your system entirely Page 19 of 23 MC14-2.4A...
Page 21
August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements ." Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT Page 20 of 23 MC14-2.4A...
Page 22
If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process Once you have notified Cambrionix of your return, Cambrionix will arrange for the collection of the product(s), or provide instructions and details for you to return the product direct When returning your product(s), please only send back the items that were advised...
Page 23
Product(s) not returned in their original condition may result in additional costs, please refer to the warranty and terms section on our website Where Cambrionix arranges collection, return shipping will be free, unless Cambrionix notified you otherwise When contacting us about returning a product please provide the following information...
Page 24
Compliance and Standards CB Certificate CE Tested and marked FCC Part 15 Tested and marked RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 Complies with EN60950 safety requirements for IT equipment Page 23 of 23 MC14-2.4A...
Need help?
Do you have a question about the MC 14-2.4A and is the answer not in the manual?
Questions and answers