When a local (host) computer is attached, the host can control the operation of each port using software provided by Cambrionix. Device charging and synchronisation can be monitored through Cambrionix’s Connect Application, the Application Programming Interface (API) or Command Line Interface (CLI). Cambrionix’s monitoring and control software can be downloaded from https://www.cambrionix.com/software The ThunderSync3-16 includes a Thunderbolt™...
Mandatory regulation 3.4. Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and international safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the product.
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CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range. Operate the product only in an environment where the relative humidity is inside the operating range.
Space for the card to sit inside the casing, including a gap for the port to be accessed from Cambrionix recommend using the Thunderbolt™ cable that is provided with our ThunderSync3- 16. If you are looking at purchasing your own cable, to achieve 40 Gbps a suitable cable would be either: up to 0.8m passive...
This section provides guidance on using your hub effectively, either in charge-only or sync-and- charge applications. You will also find detailed information on managing your hub, adjusting port modes, connecting multiple hubs to a single host, and utilising Cambrionix Software for enhanced functionality.
If you wish to connect to a hub remotely (not on the physical host it is connected to) it will still need to be connected to a host and have access to the Cambrionix Hub API which can then be connected to if the relevant steps have been taken, more information on remote access can be seen in the Cambrionix Hub API ...
If you wish to transfer data, change applications, restore or update your mobile device, a data connection to a local host computer is required. The Cambrionix Hub API and software is compatible with macOS®, Windows™ and Linux® operating systems and can transfer data between these operating systems and many mobile operating systems such as iOS™...
5.3.2 Switching port modes You can switch between port modes by using Cambrionix Connect, the CLI or by connecting to the hub via the API. If you switch a port off then this will stop any connection taking place to the USB ...
Table 5-4 5.3.4 Firmware The firmware can be kept up to date using our Cambrionix Connect software. As part of delivering an easy user experience, our Cambrionix Connect application is now a set-and-forget solution. The Cambrionix Connect application will discover your USB hub’s firmware and present an update for you.
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An alternative would be to download the firmware file and manually add this to the Hub API there is more information in the Cambrionix Hub API user manual which can be downloaded from the following link cambrionix.com/cambrionix-api. CAUTION...
Cambrionix Hub API Command Line Instructions Cambrionix connect will use the Cambrionix Hub API to interact with the hub through a user- friendly application. The API can be used to provide other protocols that send translated string commands. The Hub uses string commands to communicate with the host system. These can be sent via the virtual serial port directly.
Cambrionix Connect allows you to switch the ports on and off and set the port mode. Cambrionix Connect’s home page shows the hubs available, by selecting a hub you can obtain the following information about all the ports: •...
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Attach increased if the device (iPhone etc.) is connected to a Threshold Cambrionix port with a cable which includes an LED or other (mA) electronics. It may also need to be increased if you are using a device (iPhone etc.) with a 3rd party sled/holder/case (such as...
6.0.4 Cambrionix Hub API The Cambrionix Hub API allows you to monitor and control each port in detail and to integrate these functions into your own workflow processes. The API comprises a daemon (which is a program running in the background) that can be downloaded from https://www.cambrionix.com/cambrionix-api...
(Cambrionix Connect and the Cambrionix Hub API) By going into the settings section on the left-hand side of Cambrionix Connect, you can navigate to the general tab, and under this can see the options for keeping both Cambrionix Connect and the API up to date.
6.0.6 Removing Software If you wish to uninstall the software (Cambrionix Connect, Cambrionix Hub API and the Cambrionix Recorder Service) from your host system, the following steps can do this. Windows™ To remove the software from a Windows™ system, you can do so by going into "Add or remove programs" ...
To get logs of the behaviour use the following steps to get a zip file of the logs. Open Cambrionix Connect (if this is not already downloaded, then go onto our website and download both the API and Cambrionix Connect) https://www.cambrionix.com/software...
Note the time and date that the issue occurs. Then, go back to the API page in Cambrionix Connect and press the zip logs. Once you have the logs un-tick the “select all” box and save your settings. Send the logs to us for us to take a look at.
This behaviour can cause a USB hub to interpret the cable as a device with a low power draw, resulting in the hub's LEDs turning on. Additionally, in the case of a Cambrionix Connect system, this may lead to the appearance of an "unknown device" in the interface.
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1 Android attached Unknown devices Sometimes, within Cambrionix Connect and device manager, the connected device may show up as an unknown device. This can be due to the host system needing to be trusted on the device. This can be done on the device itself on the initial connection.
If you have older hardware with Firmware version number lower than 1.83 then the hub may not be compatible with the Cambrionix Hub API and will need to be updated to the latest version of Firmware using the Command Line Updater which can be downloaded and installed from the following link.
9.2. What happens after I have requested a Return? If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process.
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Where Cambrionix arranges collection, return shipping will be free, unless Cambrionix notified you otherwise. When contacting us about returning a product please provide the following information. - Collection Address - Weights and Dimensions WxDxH (m) of shipment - Preferred collection date and time.
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This manual may make reference to trademarks, registered trademarks, and other protected names and or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
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