TR O U B L E S H O O T I N G
4
Things to Check First
Things to Check First
Before contacting JNS Customer support about any problems with the receiver,
refer to the following list of basic suggestions that may help:
• Go through all external receiver connections carefully and make sure they are
not wrong or loose.
• Double-check the cables. Cables became defective more often than the
devices do.
• Check the sections below for available solutions.
• Reset the receiver using PCView (Tools->Reset receiver).
• Restore factory default settings using PCView (click Configuration-
>Receiver, then Set all parameters to defaults).
• Clear the NVRAM (see "Clearing the NVRAM" on page 3-4).
• Initialize the file system (click Tools->Initialize file system; this will erase
all files inside the receiver).
WARNING:
Do not attempt to repair equipment yourself. Doing so
will void your warranty and may damage the
hardware.
4-2 LGG100 Operator's Manual
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