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PROBLEM
Dye transfer
Black or grey
marks on
clothes
Tangling
Washer smells
Wet patches on
clothes/items
TROUBLESHOOTING
POSSIBLE CAUSES
Coloured items not washed
separately from white/
light coloured items.
New or non-colourfast items
not washed separately.
Wet items have been left sitting
for too long.
Wash temperature.
Incorrect amount of detergent.
Washer needs to be cleaned.
Items not sorted correctly.
Washer loaded incorrectly.
Incorrect cycle for load
type selected.
Overloaded in terms of its
capacity or the cycle selected.
Delicate items.
Not using enough detergent for
the soil level in your loads.
Clothes are slightly damp from
the steam.
WHAT TO DO
Remember to separate whites
and colours.
Wash non-colourfast items separately
and select
wash temperature.
COLD
Remove items from washer as soon
as the cycle is finished, or if items are
not to be removed from the washer
immediately select
Consider the wash temperature you
select for your coloured items. Lower
the temperature if you are concerned.
Ensure the correct dose of
detergent is used for the load size
and soil level, refer to 'Detergent
and softener'.
Empty the washer and complete a
cycle, refer to 'Cleaning
DRUM CLEAN
the drum and the door'.
Separate larger items from
smaller items.
Load items loosely and individually
into the washer, ie not folded.
Use the
EASY IRON
cycle for items that crease easily.
Refer to wash cycles for recommended
maximum load size.
Wash pantyhose, bras and any
other delicate items prone to tangling
in a mesh laundry bag.
Run a
DRUM CLEAN
Buy a better quality detergent or use a
higher dose.
Different detergents have different
cleaning chemicals, consider alternating
detergents to help remove odour.
It is normal for items to be damp after
using the
STEAM REFRESH
to remove the wrinkles. Remove the
items from the washer immediately at the
end of the cycle and hang up to dry.
.
WRINKLE FREE
or
STEAM REFRESH
cycle.
cycle, this helps
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