Other Problems - Eizo DuraVision FDF2382WT-A User Manual

6 | Troubleshooting
• After clicking "Setup" under the "Display" tab of "Tablet PC Settings" in the Windows
control panel, close the "Tablet PC Settings" once and then reopen the "Display" tab
and correct the touch position.
Touch sounds do not work
• If you are using a Windows standard driver, touch sounds will not work. To use touch
sounds, use a dedicated touch panel driver (see
Multi-touch does not work
• Reboot the PC.
• If you are using a dedicated touch panel driver, refer to the Touch Panel Driver User's
Manual.

6.5 Other Problems

The Setting menu does not appear.
• Check whether the operation switch lock function is active (see
Cannot select items in the Setting menu.
• Items that are displayed with gray text cannot be changed.
• "Color" items cannot be changed in some color modes. Setting the color mode to "User
1" or "User 2" will allow you to change all items (see
No audio output.
• Check whether the volume is set to "0".
• Check the PC and audio playback software to see whether they are configured
correctly.
• When using DisplayPort input and HDMI input, check the "Sound Source" settings (see
Sound Source
• When using D-Sub input, check if the stereo mini jack cable (commercially available
product) is connected.
USB peripheral devices connected to the monitor do not work.
• Check whether the USB cable is correctly connected between the PC and the monitor.
• Check whether the USB cable is correctly connected between the peripheral and the
monitor.
• Try using a different USB port on the monitor.
• Try using a different USB port on the PC.
• Update the USB drivers for peripheral devices.
• Reboot the PC.
• When "Compatibility Mode" is set to "Off" in the "Administrator Settings" menu and the
power of the monitor is turned off, devices connected to the USB downstream port are
not operational. Change the setting for "Compatibility Mode" to "On" (see
Mode [} 27]).
• If the peripheral devices work correctly when they are directly connected to the PC,
contact your local EIZO representative.
32
[} 23]).
Setting Up the Touch Panel
Key Lock
Color [} 18]).
[} 14]).
[} 27]).
Compatibility