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Wash problems
PROBLEM
Detergent residue
Black or grey marks
on clothes
Dye transfer
Sheets and
duvet / doona covers
tangling or engulfing
each other
TROUBLESHOOTING
POSSIBLE CAUSES
Overloading the washer.
Incorrect detergent dosage.
Cold ambient temperatures,
cold washes and/or short
agitation times may not allow the
detergent to dissolve properly.
Wash cycle selected is not the
most appropriate.
A build up caused by the
interaction of fabric softener
and detergent can flake off and
mark clothes.
Insufficient detergent for the
amount of soil on the clothes, can
result in grey marks on clothes.
Washing dark coloured and light
coloured items together.
Non-colourfast clothes left sitting
in a washer or laundry basket can
transfer dye onto other clothes.
Non-colourfast items washed on
cycle.
ALLERGY
Wash cycle selected is not the
most appropriate.
Incorrect loading.
WHAT TO DO
Try reducing your load size.
Try using less detergent.
Check the detergent instructions.
Try pre-dissolving the detergent before
adding it to the washer.
Try using a liquid detergent.
option to give more
Try using
SOFTENER
water in the rinse. Note: adding fabric
softener is not needed in this instance.
Empty washer and put through a
cycle.
BOWL CLEAN
Make sure you are using enough detergent
for the amount of dirt in your wash load.
Remember to separate whites and colours.
Wash and dry non-colourfast
clothes separately.
cycle is not appropriate for non-
ALLERGY
colourfast items.
Wash sheets and duvet / doona covers on
their own on the
SHEETS
Place sheets and duvet / doona covers into
the bowl individually, to the side of the low
profile agitator (ensure each item does not
cover more than half of the bowl area).
Load the items in layers around the bowl
(2 sheets or duvet / doona covers per layer).
Ensure duvet / doona covers are buttoned
or domed closed before washing.
cycle.
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