Hiland NG-GT-BRZ Owner's Manual
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Hiland NG-GT-BRZ Owner's Manual

Outdoor patio heater
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Precaution!
The Powder Coating paint process has become the
most common widely used application in the outdoor
furniture category. Unfortunately powder coating is
extremely sensitive to Humidity and Moisture. A
simple process to protect your furniture, especially
flat surfaces is to apply a simple coat of good quality
car wax prior to using. If this process is done every
few months it will protect your furniture for years
to come.
INSTALLER/ASSEMBLER: Leave this
manual with consumer.
CONSUMER: Keep this manual for
future reference.
Distributor: AZ PATIO HEATERS LLC
8601 W. Jefferson St Suite 200, Tolleson, AZ 85353
CSA/ANSI Z83.26 :20 • CSA 2.37:20 Gas-fired outdoor infrared patio heaters
ATTACH YOUR RECEIPT HERE
Serial Number
Questions, problems, missing parts? For small parts please call 1-888-775-1330 for
assistance, 8 a.m. - 4 p.m., MST, Monday - Friday. For damaged product, you will need to
return to the retailer.
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance
and immediately call your gas supplier or fire
department.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance. A propane cylinder not connected for use
shall not be stored in the vicinity of this or any other
appliance.
DANGER
Improper installation, adjustment, alteration, service
or maintenance can cause property damage, injury or
death. Read the installation, operation and
maintenance instructions thoroughly before installing
or servicing this equipment.
Purchase Date
1
MODEL # NG-GT-BRZ
DANGER
WARNING
WARNING:
For Outdoor Use Only
CARBON MONOXIDE HAZARD
This appliance can produce carbon
monoxide which has no odor.
Using it in an enclosed space can kill
you.
Never use this appliance in an
enclosed space such as a camper,
tent, car or home.
WARNING
Owner's
Manual
OUTDOOR
PATIO HEATER
Natural gas only
AZPH-GS
WH21/01

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  • Page 1 Owner’s Manual OUTDOOR PATIO HEATER MODEL # NG-GT-BRZ Natural gas only DANGER If you smell gas: 1. Shut off gas to the appliance. 2. Extinguish any open flame. 3. If odor continues, keep away from the appliance and immediately call your gas supplier or fire department.

  • Page 2: Package Contents

    PACKAGE CONTENTS Reflector Mesh Glass Tube Fixer Top Plate Upper Support (Long) Protective Guard Glass Tube Side Panel Black Silicone Ring Control Box Assembly Lower Support (Short) Block Belt Wheel Assembly Bottom plate Front Panel Ceramic Fiber QUANTITY QUANTITY Reflector Block Belt Mesh Wheel Assembly...

  • Page 3: Safety Information

    HARDWARE CONTENTS (shown actual size) Wing nut Stud Small Flat M5 x 12 mm Screw M6 x 12 mm Bolt Qty. 3 Qty. 3 Washer Qty. 35 Qty. 8 Qty. 6 Chain M4 x 6 mm Knob Qty.1 Screw Qty. 1 Fixing Bracket Qty.1 Qty.

  • Page 4: Service Safety

    SAFETY INFORMATION DANGER DANGER • EXPLOSION - FIRE HAZARD • CARBON MONOXIDE HAZARD • Keep solid combustibles, such as building materials, • This heater is a combustion appliance. All paper or cardboard, a safe distance away from the combustion appliances produce carbon monoxide heater as recommended by the instructions.

  • Page 5: Burn Hazard

    SAFETY INFORMATION WARNING WARNING California Proposition 65 • This product is fueled by propane gas. Propane gas Combustion by-products produced when using is invisible, odorless, and flammable. An odorant is this product contain chemicals known to the State normally added to help detect leaks and can be of California to cause cancer, birth defects, and described as a “rotten egg”...
  • Page 6 ASSEMBLY INSTRUCTIONS 1-1. Unscrew the switch button, load small battery, tighten the switch button. 1-2.Insert the hoods of bottom plate (N) to the lower holes of the three lower supports (K) Insert the hoods of control box assembly (J) AA Battery (1.5 V) to the upper holes of the three lower support (K).
  • Page 7 ASSEMBLY INSTRUCTIONS Use Phillips screwdriver (LL) to fasten the control box assembly (J) and the bottom plate (N) with M5 x 12 mm screws (DD). Hardware Used M5 x 12 mm Screw Phillips Screwdriver 4.Use Phillips screwdriver (LL) to secure the top plate (D) to the upper supports (E) with M5 x 12 mm screws (DD).
  • Page 8 ASSEMBLY INSTRUCTIONS Using wrench (KK) to assemble the wheel assembly (M) to the bottom plate (N) with M6 x 12 mm bolts (EE). Hardware Used M6 x 12 mm Bolt Wrench 6. Use Phillips screwdriver (LL) to secure the block belt (L) to the lower supports (K) with M5 x 12 mm screws (DD).
  • Page 9 ASSEMBLY INSTRUCTIONS 7. Carefully install the glass tube (G) between the center of top plate (D) and control box assembly (J). Make sure the end of the glass tube (G) is inserted securely into the three clips of the control box assembly (J). 8.
  • Page 10 ASSEMBLY INSTRUCTIONS 9. Assebmly the protective guard and mesh Insert the hooks of protective guard (F) to the holes of upper supports (E). Put the mesh (B) on the top plate (D). Make sure the screw holes align the holes of top plate (D). Use Phillips screwdriver (LL) to secure the mesh (B) and protective guard (F) to the top...
  • Page 11 ASSEMBLY INSTRUCTIONS 11. Install the knob (GG) to M4x6 screw (HH) . Hang the chain (II) to the hole on the control box assembly (J) and put the pothook of front panel to the holes of bottom plate. Hardware Used Knob Screw M4 x 6 Chain...
  • Page 12 ASSEMBLY INSTRUCTIONS 13. Connect natural gas. You must provide natural gas. Use this heater only with a natural gas vapor withdrawal supply system. A minimum supply pressure of 7 W.C. in is required for the purpose of input adjustment for natural gas.ANSIZ223.1/NFPA54, Natural Gas and Propane Installation Code, CSA B149.1, or Propane Storage and Handling Code, B149.2.
  • Page 13 OPERATION INSTRUCTIONS Leak Check WARNING • Perform all leak tests outdoors. • Extinguish all open flames. • NEVER smoke while carrying out the leak test. • Do not use the heater until all connections have been leak tested and do not leak. 1.

  • Page 14: Carbon Monoxide Hazard

    OPERATION INSTRUCTIONS DANGER • CARBON MONOXIDE HAZARD • For outdoor use only. Never use inside house, or other unventilated or enclosed areas. This heater consumes air (oxygen). Do not use in unventilated or enclosed areas to avoid endangering your life. Caution: Do not attempt to operate until you have read and understand all General Safety Information in this manual and all assembly is complete and leak checks have been performed.
  • Page 15 OPERATION INSTRUCTIONS 4. Push and release the igniter button until pilot flame is visible through the glass tube. 5. Once the pilot is lit, continue to depress the control knob for 30 seconds. 6. If the pilot does not stay lit, repeat steps 4 to 6. 7.

  • Page 16: For Your Safety

    OPERATION INSTRUCTIONS WARNING FOR YOUR SAFETY Be careful when attempting to manually ignite this heater. Holding in the control knob for more than 20 seconds before igniting the gas will cause a ball of flame upon ignition. When heater is ON: The flame should be blue with straight yellow tops.

  • Page 17: Care And Maintenance

    OPERATION INSTRUCTIONS 9. Heater is away from gasoline or other flammable liquids or vapours. 10. Heater is away from windows, air intake openings, sprinklers and other water sources. 11. Heater is located at least 36" (top) / 36" (sides) from combustible materials. 12.

  • Page 18: Troubleshooting

    TROUBLESHOOTING For small parts please call 1-888-775-1330 for assistance. For damaged product, you will need to return to the retailer. PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION Cylinder valve is closed Open valve Clean or replace orifice or Blockage in orifice or pilot tube pilot tube Open gas line and bleed it Pilot won’t light...
  • Page 19 CARE AND MAINTENANCE Visually checking portions of the hose assembly located within the confines of the heater post. Inspect the entire hose assembly at least annually, disassembling the reflector and burner. Inspect the hose assembly for evidence of excessive abrasion, cuts, or wear. Suspected areas should be leak tested. Then assembling the reflector and burner again following with step 11 and 12 Spiders and insects can nest in burner or orifices.

  • Page 20: Return Policy

    RETURN POLICY NOTE: Please carefully review the following terms regarding returns. If you have any questions regarding returns, please call 1-888-775-1330 for assistance. Purchased through an online retailer: Please contact retailer for any and all returns. AZ Patio Heaters, LLC offers a 30-Day Return Policy on Patio Heaters, Parts and Accessories as specified in the conditions below when purchased directly.
  • Page 21 RETURN POLICY How Do You Return A Product? If you wish to return an item that qualifies for a return as specified above, please call us at 1-888-775-1330 to receive a return authorization number, instructions for sending the item back, and an address for the return. A return authorization number is required to return a product.
  • Page 22 RETURN POLICY For credit card purchases We will credit back only to the same credit card that was used for the original purchase. Credits or Refunds will be issued within 10 days of receipt of the authorized return. Merchandise must be in original condition, with all packing materials, manual, and other original components intact, in the original packaging.

  • Page 23: One-Year Limited Warranty

    ONE-YEAR LIMITED WARRANTY CUSTOMERS IN USA For small parts please call 1-888-775-1330 for assistance. For damaged product, you will need to return to the retailer. CUSTOMERS IN CANADA Only return this product to the store if it was purchased within 90 days. If you have problems after 90 days of purchase, please CALL 1-888-775-1330.

  • Page 24: Replacement Parts List

    REPLACEMENT PARTS LIST For replacement parts, call our customer service department at 1-888-775-1330, 8 a.m. - 4 p.m., MST, Monday - Friday. Reflector Mesh Glass Tube Fixer Top Plate Upper Support (Long) Protective Guard Glass Tube Side Panel Black Silicone Ring Control Box Assembly Lower Support (Short) Block Belt...

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