Troubleshooting - Cisco Catalyst Express 500 Getting Started Manual

Troubleshooting

About Cisco Network Assistant
Troubleshooting
Getting Started Guide for the Catalyst Express 500 Switches
1-14
Cisco Network Assistant is a free software program that you download from
Cisco.com and run on your PC. Network Assistant offers advanced options for
configuring and monitoring multiple devices. Click Network Assistant on the
device manager menu for more information.
Help with the initial switch configuration is provided below. For additional
assistance, refer to the online documentation at Cisco.com > Technical Support
& Documentation > Switches > Cisco Catalyst Express 500 Series Switches.
Checklist
Was the SETUP LED
blinking when you pressed
the SETUP button?
Did you connect your PC to
the wrong switch port?
Did you start a browser
session on your PC before
the SETUP LED was solid
green?
Did you start a browser
session on your PC and the
set-up page did not appear?
Did you have a pop-up
blocker running on your PC
when you connected to the
switch port?
Did you have proxy
settings enabled in your
browser software when you
connected to the switch
port?
Recommendation
If no, or you are not sure, restart the switch. Make
sure that the SETUP LED is blinking when you
press the SETUP button.
Verify that you are connected to the switch port
with the blinking LED as shown in
If yes, or you are not sure, restart the switch.
Perform Step 2 through
LED is solid green, start a browser session on your
PC. Complete the set-up procedure.
If the window does not appear, enter a URL in
your browser, such as cisco.com or another
well-known website.
If yes, disconnect the cable from the switch port,
disable the pop-up blocker, and reconnect to the
switch. Press the SETUP button to continue.
If yes, disconnect the cable from the switch port,
disable the proxy settings, and reconnect to the
switch. Press the SETUP button to continue.
Chapter 1 Getting Started Guide
Step 6.
Step 6. When the SETUP
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