7.1 Getting your Alarm serviced
If, within the guarantee period, your Alarm fails to work after you have carefully read all the
instructions and checked the unit has been installed correctly, then contact us.
If you are advised to return your Alarm, please ensure that the Alarm is placed in a padded box, not
attached to the mounting plate (as the Alarm can give beeps or alarm if the Test button is pressed
during shipping), with the proof of purchase and a note stating the nature of the fault.
7.2 Guarantee
Ei Electronics guarantees this Alarm for five years from the date of purchase against any defects
that are due to faulty materials or workmanship. If this Alarm should become defective within the
guarantee period, we shall at our discretion repair or replace the faulty unit.
This guarantee only applies to normal conditions of use and service, and does not include damage
resulting from accident, neglect, misuse, unauthorised dismantling, or contamination howsoever
caused. This guarantee excludes incidental and consequential damage.
This guarantee does not apply to any product that has been modified in any way by a third party or
has been fitted with a third-party element.
WARNING: Do not interfere with the Alarm or attempt to tamper with it. This will invalidate the
guarantee and may cause the Alarm to malfunction.
This guarantee is in addition to your statutory rights as a consumer.
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