Hi-Touch Imaging Technologies CS-300 User Manual

Hi-touch cs-300: user manual

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HiTi Card Printer
CS-300

User Manual

Hi-Touch Imaging Technologies V.2007.03
1
www.hi-ti.com

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Summary of Contents for Hi-Touch Imaging Technologies CS-300

  • Page 1: User Manual

    HiTi Card Printer CS-300 User Manual Hi-Touch Imaging Technologies V.2007.03 www.hi-ti.com...
  • Page 2 Hi-Touch Imaging Technologies shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, the performance, or the use of this material.
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS 1. Read these instructions carefully. Keep these instructions for future reference. Follow all warnings and instructions as marked on the product. 2. Unplug this product from the wall outlet before cleaning. Do not use liquid detergents or aerosol cleaners. Use a damp cloth for cleaning. 3.
  • Page 4: Table Of Contents

    Instruction Chapter 1 Hardware Installation 1-1 Check Accessories 1-2 Appearance Of CS-300 1-3 Install Power Cord & USB Cable 1-4 Install Cleaning Roller 1-5 Install Card & Ribbon Chapter 2 Software Installation 2-1 Install Driver (Win 2000 & XP ) 2-2 Uninstall Driver (Win 2000 &...
  • Page 5: Instruction

    Thank you for choosing HiTi Card Printer. We hope this will just be the beginning of our long-term and successful association. With this HiTi card printer, you can easily and conveniently print high quality plastic cards, such as personalized ID cards/credit cards, membership cards,.…etc.
  • Page 6: Chapter 1 Hardware Installation

    Chapter 1 Hardware Installation 1-1 Check Accessories Please make sure the following items are included when you unpack the card printer. 1.Card Output Hopper 3. USB Cable 5. User Manual 7. Cleaning Roller If any of the above items is missing, please contact your nearest HiTi customer-support facility or your local HiTi distributor.
  • Page 7: Appearance Of Cs-300

    B. Card thickness selection button HiTi CS-300 provides four selections for thickness: 0.3 mm (10 mil), 0.5 mm (20 mil), 0.8 mm (30 mil) and 1.0 mm (40 mil). Please move and slide the selector for thickness to the correct thickness position, which matches the thickness of the cards in the Card Input Hopper.
  • Page 8 B. Power Socket Connect your power cord here. C. USB Connector Please connect the printer to a controlling device, such as a PC or a laptop, hereby using the build-in USB connector. D. Specification Label Printer specification and detail information display label.
  • Page 9: Control Panel

    Turn the power on. The printer will automatically initiate a system check and turn on the green LED light to indicate that the printer status is normal. If an error occurs, an error message will be shown on the LCD display and flash the LED.
  • Page 10: Install Power Cord & Usb Cable

    1-3 Install Power Cord & USB Cable 1. Connect the printer to the AC power outlet using the supplied power cord. 2. Please connect the printer to a PC using the supplied USB Cable. 3. Turn on the “Power Switch". Before you turn on the “Power Switch”, please make sure that you have already installed the printer driver.
  • Page 11: Install Cleaning Roller

    1-4 Install Cleaning Roller ※ Please install the cleaning roller before using the card printer. Slide the ID button and lift the ribbon door up. 2. Open the cover of the cleaning 3. While holding the cover of the cleaning module open, insert the cleaning roller spool into the spool receivers.
  • Page 12: Install Card & Ribbon

    1-5 Install Card & Ribbon ※ ※ ※ ※ The HiTi card printer package does not include cards and ribbons. You can contact your local HiTi distributor or refer to Appendix E for consumer ordering information. The Card Installation 1. Please move and slide the selector for...
  • Page 13 3. Slide the ID button and lift the ribbon door up. 4. Hold the ribbon cartridge handle and insert it into the printer as illustrated. Please make sure the drive gear is properly seated against the ribbon spool.
  • Page 14: Chapter 2 Software Installation

    Chapter 2 Software Installation System Requirements Please make sure your PC conforms to the following requirements Intel Pentium or compatible PC Windows 2000/XP 128 MB RAM or higher Available USB port 100 MB or more free hard disk space CD-ROM Drive Notice!! 1.
  • Page 15: Install Driver (Win 2000 & Xp )

    “autorun.exe” in the disk. Please select printer model “CS-300”. 2.Please select “Driver / HiTi CS-300” and install. 3.Click the “Start” button to install the driver. 4.Connect the printer to the PC using the USB cable and turn the printer on. www.hi-ti.com...
  • Page 16: Uninstall Driver (Win 2000 & Xp )

    6. After copying several files, the Windows 2000 / XP system recognizes this printer and the installation will be finished. 2-2 Uninstall Driver 1. Under Control Panel/ Add Remove Programs, you can find “HiTi CS-300” Card Printer”. 2. Select [Remove] option, then the system will begin to uninstall the “HiTi CS-300”...
  • Page 17: Install Carddesiree Cs

    2-3 Install CardDesiree CS 1. Insert the “Driver CD” into the CD-ROM drive, if the disc doesn’t auto start, then please execute the “autorun.exe” in the disc. 2. Select "Software / CardDesiree CS" and install. 3. Select language and destination; then press the “Start” button. 4.
  • Page 18: Driver Instruction

    2-4 Driver Instruction You can access the driver settings in Control Panel-> Printers. Select HiTi CS-300 and right-click the mouse button, then select “Printing Preferences”. The printer driver is divided into seven different categories (not including general properties) integrated in a main page. The seven different categories list as below: 1.
  • Page 19: Device Option

    Printing Direction: You can select “Portrait” or “Landscape”. (Default setting: “Landscape”) Lock: If you are using a 3 and the default printer of your computer is not CS-300, then please enable “Lock” to fix the printing direction. Copies: Set the number of copies to print. (Default setting: 1) Front/ back side setting: Setup which side you want to print.
  • Page 20 ※When you select the YMCKO ribbon as your ribbon type, several options for Resin K will be available. Disable Always on Text only Disable when doing color printing Black/White Resin Dither NOTE: 1. Graphical Device Interface, a Windows standard for dividing the images to many graphical objects and transmitting them to output devices, such as monitors and printers.
  • Page 21 [Printing Area Setting] In this page, you may modify printing areas which will be covered and uncovered by the ribbon. You can design printing areas, such as the following instructions. The dark area represents the area which will be covered by the ribbon, and the blank area represents the area where the ribbon will not cover anything.
  • Page 22 [Edit Area] A. Designed Area: You can choose the default layout setting or the custom layout previously designed and saved through the drop-down list. If you would like to create a new layout, please select [User defined]. B. Delete: Delete the layout setting file. C.
  • Page 23 1. HiTi Optimized Color (General): The standard color presentation. 2. HiTi Optimized Color (Enhanced): Stronger contrast. 3. Windows Color Management: When applying this option, please follow the procedures as below: a. Please check whether the “hitechca” file exists or not. [Control Panel]→Printers and Faxes→HiTi CS-300→Properties→Color Management www.hi-ti.com...
  • Page 24 Please press the “Reset” buttons in C. Printer Color Adjuster and E. Skin Tone Adjuster respectively. c. Meanwhile, unmark □ □ □ □ Image Auto Enhancement in “B. Special Function”. 4. Do not apply any color preference: Select this option and follow the steps below to acquire the maximum color space.
  • Page 25 2. When you modify the printing position, please note that the red line is not too close to the edge of the card in order to avoid any ribbon damage. B. Cleaning Tool: You can use the cleaning mode to clean your printer. (Use cleaning cards from HiTi.) C.
  • Page 26 Magnetic Encoding Magnetic Encoding Data: Input Magnetic Data directly. When you are not using the database, you can manually enter data for the encoding of the magnetic stripe. There are three tracks within the magnetic stripe. alphanumeric characters and other simple symbols. The second and the third tracks accept numeric characters only.
  • Page 27 3 2468024680 4 HIJKLMN 12345678 5 12345678 2468024680 6 HIJKLMN 2468024680 7 HIJKLMN 2468024680 0987654321 a. 1 ABCDEFRG –this format is for encoding the 1st track only – ex: 1 xxxxxxxx b. 2 12345678 – this format is for encoding the 2nd track only – ex: 2 11111111 c.
  • Page 28: Chapter 3 Operation Instruction

    [ESC] / [- - - - ] : Return to the previous setting menu 3-2 Operation instruction When the LCD display shows “READY”, you can press ”OK” button to check the printer status or to clean the printer. It will go to the main setting menu as follows. Main Menu Sub Menu .DEVICE INFO...
  • Page 29 ..CARD OUT SNR ..ADF SENSOR SEL .CLEANING MODE ..PUT CLEANING KIT & OPEN CLEAN PROCESSING sensor card-insert mechanism. (ENABLE / DISABLE). The default setting is [DISABLE]. switch [DISABLE] to [ENABLE] and there are no cards in the Card Input Hopper, the error message [CARD OUT] will be shown on the LCD display.
  • Page 30: Chapter 4 How To Clean & Maintain

    Please pay attention to the following when you use the printer. 1. For a better printing quality, we highly recommend to use the printer in an indoor- and air conditioned environment, and when storing the card printer, please put it into plastic bag or use a dust cover to avoid dust accumulation.
  • Page 31: Clean Cleaning Roller

    Clean Cleaning Roller 1. Switch the card printer off. 2. Slide the ID button and lift the ribbon door up. 3. Open the cover of the cleaning module and take the cleaning roller off, as illustrated. 4. Roll the cleaning roller against the adhesive side of the cleaning card or against the adhesive tape to remove the dust from the cleaning roller.
  • Page 32: Clean Print Path

    1. Turn the power switch of the printer on. 2. Connect the printer to the PC with the USB cable. 3. Find the driver settings under Control Panel/ Printers. Choose HiTi CS-300 and right-click mouse button, and select “Properties”. 4. Select the [Tools] and press the [Cleaning Tools] button.
  • Page 33: Clean Tph Head

    Clean TPH Head 1. Please turn off the power before cleaning the TPH head. 2. Open the ribbon door, the TPH head is attached to the ribbon door module. 3. Please use the sponge cleaning swab to clean the TPH head. ※...
  • Page 34: Clean Air Filter

    Clean Air Filter 1. Switch the card printer off. 2. Open the ribbon door. 3. Slide the air filter out from the side of ribbon door and clean the dust on the filter, as illustrated. 4. Insert the air filter into the ribbon door and close the ribbon door. The cleaning process is finished.
  • Page 35: Clean Card-Insert Mechanism

    4-5 Cleaning Card-insert Mechanism 1. Switch the card printer off. 2. Open and empty the Card Input Hopper. After removing all the cards and the weight, please use the sponge cleaning swab to clean the rollers and the sensor on the card-insert mechanism.
  • Page 36: Clean Ribbon Sensor

    4.6 Clean Ribbon Sensors 1 1 1 1 . Switch the card printer off. 2. Open the ribbon door. 3. Remove the ribbon cassette. 4. Please use the sponge cleaning swab to clean the ribbon sensors, as shown. 5. Please re-insert the ribbon cassette and close the ribbon door.
  • Page 37: Chapter 5 Troubleshooting

    2. Please check if the USB cable is properly connected to the printer. Please follow the instruction from the HiTi Card Printer CS-300 User Manual to install the driver. You can download the latest driver from the HiTi http://www.hi-ti.com website: 1.
  • Page 38 Ribbon out The ribbon has been used up. The card printer does not detect the Ribbon missing ribbon. The ribbon is not installed or the ribbon is installed in an improper position or Door open the ribbon door is in the correct position.
  • Page 39 R/J Box missing proper position Please remove the card by following the instructions on the LCD monitor of the printer before continuing the print job. Please press [OK] to get step by step instructions. 1. OPEN THE DOOR: Open the ribbon door to see whether the card and the ribbon are sticking together or not.
  • Page 40 USB conflict and this may interrupt the printing job. Press the ‘Cancel” button to restart the card printer. Or download the latest version of firmware from HiTi website and follow the instructions from the HiTi Card Printer User Manual to re-install the firmware.
  • Page 41 1. Please wait a while until the thermal printing head cools down, and the printer will restart automatically. 2. Please use the card printer in an indoor environment with air conditioning. Possible Causes 1. Please check if there is any card in the Card Input Hopper;...
  • Page 42 ※ ※ ※ ※ ! ! ! ! If the card printer is performing the NOTICE double-side printing, and any “Card jam” error occurs after printing the first side, please follow...
  • Page 43 Or please follow the instructions on the LCD display and press [NEXT] → [IGNORE THE ERROR] to clear this error condition. Please restart the card printer. If the error message still occurs, please contact your nearest HiTi distributor or HiTi customer service department.
  • Page 44: Appendix A Hi-Ti Card Printer Specification

    Contact-less Smart Card Encoding Module Contact Smart Card Encoding Module Cleaning tool HiTi Card Printer Cleaning Kit, HiTi Card Printer Cleaning Module *Ple *Please contact the Sales Department or the Customer Ser ase contact the Sales Department or the Customer Service Department for any further...
  • Page 45: Appendix B Safety Instructions

    Appendix B Safety Instructions Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. 1.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 2.Do not use this product near water.
  • Page 46: Appendix C Limited Warranty Statement

    Appendix C Limited Warranty Statement CS-300(i) warranty period is one year from the date of original purchase. The detail limitations and extent are as described here below: A. Extent of Limited Warranty 1. Hi-Touch Imaging Technologies (HiTi) warrants to the end-user customer...
  • Page 47 B. Limitations of Warranty To the extent allowed by local law, neither HiTi nor its third party suppliers make any other warranty or condition of any kind, whether express or implied, with respect to the HiTi products, and specifically disclaim the implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.
  • Page 48: Appendix D Fcc Compliance Statement

    Appendix D FCC Compliance Statement FCC Information The Federal communication Commission Radio Frequency Interference Statement includes the following paragraph: This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 49 www.hi-ti.com...
  • Page 50 www.hi-ti.com...
  • Page 51 CE Information www.hi-ti.com...
  • Page 52 www.hi-ti.com...
  • Page 53: Appendix E Customer Service Information

    Appendix E Customer Service Information If your printer does not function normally, please refer to the following procedures for assistance. Support Process ◆ ◆ ◆ ◆ Before you contact HiTi customer support, please try the following: 1. You have consulted the Quick Installation Guide.
  • Page 54 Emaar Business Park Bldg #2, Office #426 P.O Box 261750, Dubai-United Arab Emirates TEL: +971-4-3674547 FAX: +971-4-3674221 Web:http://www.hi-ti.ae India Hi-Touch Imaging Technologies - New Delhi Liaison Office # 401/402, 4th floor, 96, Siddharth Building, Nehru Place, New Delhi 110019, India TEL: +91-11-4180-8191 FAX: +91-11-4180-8193 Web:http://www.hi-ti.com...
  • Page 55: Appendix F Order Information

    Appendix F Order Information If you would like to purchase HiTi Printer or accessories. Please contact our dealer or visit HiTi Website Taiwan Hi-Touch Imaging Technologies 3F, 31, Shuang-Shih Rd. Sec.3, Pan-Chiao City, Taipei County 220, Taiwan Tel :+886-2-82583058 Web:http://www.hi-ti.com/...
  • Page 56 Emaar Business Park Bldg #2, Office #426 P.O Box 261750, Dubai-United Arab Emirates TEL: +971-4-3674547 FAX: +971-4-3674221 :http://www.hi-ti.ae India Hi-Touch Imaging Technologies - New Delhi Liaison Office # 401/402, 4th floor, 96, Siddharth Building, Nehru Place, New Delhi 110019, India TEL: +91-11-4180-8191 FAX: +91-11-4180-8193 :http://www.hi-ti.com E-mail:sales-me@hi-ti.com...

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