Hi-Touch Imaging Technologies CS-310 User Manual

Hi-touch imaging technologies card printer user manual

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HiTi Card Printer
CS-310/320

User Manual

HiTi V.2007.11
1
www.hi-ti.com

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Summary of Contents for Hi-Touch Imaging Technologies CS-310

  • Page 1: User Manual

    HiTi Card Printer CS-310/320 User Manual HiTi V.2007.11 www.hi-ti.com...
  • Page 2 ACKNOWLEDGEMENTS Microsoft, MS, MS-DOS and Windows are registered trademarks of Microsoft Corporations. Pentium is a U.S. registered trademark of Intel Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. Brands and product names are trademarks or registered trademarks of their respective companies.
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS 1. Read these instructions carefully. Keep these instructions for future reference. Follow all warnings and instructions as marked on the product. 2. Unplug this product from the wall outlet before cleaning. Do not use liquid detergents or aerosol cleaners. Use a damp cloth for cleaning. 3.
  • Page 4: Table Of Contents

    Instruction Chapter 1 Hardware Installation 1-1 Check Accessories 1-2 Appearance Of CS-310/320 1-3 Install Power Cord & USB Cable 1-4 Install Cleaning Roller 1-5 Install Card & Ribbon Chapter 2 Software Installation 2-1 Install Driver (Win 2000 & XP/Vista ) 2-2 Uninstall Driver (Win 2000 &...
  • Page 5: Instruction

    Thank you for choosing HiTi Card Printer. We hope this will just be the beginning of our long-term and successful association. With this HiTi card printer, you can easily and conveniently print high quality plastic cards, such as personalized ID cards/credit cards, membership cards,.…etc.
  • Page 6: Chapter 1 Hardware Installation

    Chapter 1 Hardware Installation 1-1 Check Accessories Please make sure the following items are included when you unpack the card printer. 1.Card Output Hopper 3. USB Cable 5. User Manual 7. Cleaning Roller If any of the above items is missing, please contact your nearest HiTi customer-support facility or your local HiTi distributor.
  • Page 7: Appearance Of Cs-310/320

    B. Card thickness selection button HiTi CS-310/320 provides four selections for thickness: 0.3 mm (10 mil), 0.5 mm (20 mil), 0.8 mm (30 mil) and 1.0 mm (40 mil). Please move and slide the selector for thickness to the correct thickness position, which matches the thickness of the cards in the Card Input Hopper.
  • Page 8 B. Power Socket Connect your power cord here. C. USB Connector Please connect the printer to a controlling device, such as a PC or a laptop, hereby using the build-in USB connector. D. Specification Label Printer specification and detail information display label.
  • Page 9: Control Panel

    Turn the power on. The printer will automatically initiate a system check and turn on the green LED light to indicate that the printer status is normal. If an error occurs, an error message will be shown on the LCD display and flash the LED.
  • Page 10: Install Power Cord & Usb Cable

    1-3 Install Power Cord & USB Cable 1. Connect the printer to the AC power outlet using the supplied power cord. 2. Please connect the printer to a PC using the supplied USB Cable. 3. Turn on the “Power Switch". Before you turn on the “Power Switch”, please make sure that you have already installed the printer driver.
  • Page 11: Install Cleaning Roller

    4. Please close the cover of the cleaning module and close the ribbon door to finish the installation of the cleaning roller. *Remark: For CS310i/CS320i (Card Printer + Laminator), please install the second cleaning roller into the laminator as above procedures, after installing the first one into the card printer.
  • Page 12: Install Card & Ribbon

    2. If the cards in the Card Input Hopper can not be picked up smoothly by the printer, please make sure the cards are not sticking to each other by loosening or shuffling the cards with your finger.
  • Page 13 3. Slide the ID button and lift the ribbon door up. 4. Hold the ribbon cartridge handle and insert it into the printer as illustrated. Please make sure the drive gear is properly seated against the ribbon spool.
  • Page 14: Chapter 2 Software Installation

    Chapter 2 Software Installation* System Requirements Please make sure your PC conforms to the following requirements Intel Pentium or compatible PC Windows 2000/XP/Vista 128 MB RAM or higher Available USB port 100 MB or more free hard disk space CD-ROM Drive For CS310i / CS320i, please follow the below procedures to install software.
  • Page 15: Install Driver (Win 2000 & Xp/Vista )

    1.Insert the “Driver CD” into the CD-ROM drive. If the installation doesn’t start automatically; run the “autorun.exe” in the disk. 2.Please select “Driver / HiTi CS-310 / CS-320” and install. 3.Click the “Start” button to install the driver. 4.Connect the printer to the PC using the USB cable and turn the printer on.
  • Page 16: Uninstall Driver (Win 2000 & Xp/Vista )

    6. After copying several files, the Windows 2000 / XP system recognizes this printer and the installation will be finished. 2-2 Uninstall Driver 1. Under Control Panel/ Add Remove Programs, you can find “HiTi CS-310/320” Card Printer”. 2. Select [Remove] option, then the system will begin to uninstall the “HiTi CS-310/320”...
  • Page 17: Install Carddesiree Cs

    2-3 Install CardDesiree CS 1. Insert the “Driver CD” into the CD-ROM drive, if the disc doesn’t auto start, then please execute the “autorun.exe” in the disc. 2. Select "Software / CardDesiree CS" and install. 3. Select language and destination; then press the “Start” button. 4.
  • Page 18: Driver Instruction

    2-4 Driver Instruction You can access the driver settings in Control Panel-> Printers. Select HiTi CS-310/320 and right-click the mouse button, then select “Printing Preferences”. The printer driver is divided into seven different categories (not including general properties) integrated in a main page. The seven different categories list as below: 1.
  • Page 19: Device Option

    Printing Direction: You can select “Portrait” or “Landscape”. (Default setting: “Landscape”) Lock: If you are using a 3 the default printer of your computer is not CS-310/320, then please enable “Lock” to fix the printing direction. Front/ Back side setting: Setup which side you want to print.
  • Page 20 ※When you select the YMCKO ribbon as your ribbon type, several options for Resin K will be available. Disable Always on Text only Disable when doing color printing Black/White Resin Dither NOTE: 1. Graphical Device Interface, a Windows standard for dividing the images to many graphical objects and transmitting them to output devices, such as monitors and printers.
  • Page 21 [Printing Area Setting] In this page, you may modify printing areas which will be covered and uncovered by the ribbon. You can design printing areas, such as the following instructions. The dark area represents the area which will be covered by the ribbon, and the blank area represents the area where the ribbon will not cover anything.
  • Page 22 [Edit Area] A. Designed Area: You can choose the default layout setting or the custom layout previously designed and saved through the drop-down list. If you would like to create a new layout, please select [User defined]. B. Delete: Delete the layout setting file. C.
  • Page 23 2. HiTi Optimized Color (Enhanced): Stronger contrast. 3. Windows Color Management: When applying this option, please follow the procedures as below: a. Please check whether the “HTCS310” / “HTCS320” file exists or not. [Control Panel]→Printers and Faxes→HiTi CS-310/320→Properties→Color Management. www.hi-ti.com...
  • Page 24 Please press the “Reset” buttons in C. Printer Color Adjuster and E. Skin Tone Adjuster respectively. c. Meanwhile, unmark □Image Auto Enhancement in “B. Special Function”. 4. Do not apply any color preference: Select this option and follow the steps below to acquire the maximum color space.
  • Page 25 2. When you modify the printing position, please note that the red line is not too close to the edge of the card in order to avoid any ribbon damage. B. Cleaning Tool: You can use the cleaning mode to clean your printer. (Use cleaning cards from HiTi.) C.
  • Page 26: Magnetic Encoding

    Magnetic Encoding Magnetic Encoding Data: Input Magnetic Data directly. When you are not using the database, you can manually enter data for the encoding of the magnetic stripe. There are three tracks within the magnetic stripe. alphanumeric characters and other simple symbols. The second and the third tracks accept numeric characters only.
  • Page 27 4 HIJKLMN 12345678 5 12345678 2468024680 6 HIJKLMN 2468024680 7 HIJKLMN 2468024680 0987654321 a. 1 ABCDEFRG –this format is for encoding the 1st track only – ex: 1 xxxxxxxx b. 2 12345678 – this format is for encoding the 2nd track only – ex: 2 11111111 c.
  • Page 28 [Lamination] This function is available for CS310i / CS320i only. A: Lamination Side: 4 options to do lamination: No Lamination, Front Side Lamination, Back Side Lamination, Double Side Lamination. B: Lamination Type: Lamination ribbon options. C: Transfer Dwell Time: The speed of the transfer to do lamination. D: Transfer Temperature: The temperature of the transfer to lamination.
  • Page 29: Chapter 3 Operation Instruction

    [ESC] / [-] : Return to the previous setting menu 3-2 Operation instruction When the LCD display shows “READY”, you can press ”OK” button to check the printer status or to clean the printer. It will go to the main setting menu as follows. Main Menu Sub Menu .DEVICE INFO...
  • Page 30 ..CARD OUT SNR ..ADF SENSOR SEL .CLEANING MODE ..PUT CLEANING KIT & OPEN CLEAN PROCESSING sensor card-insert mechanism. (ENABLE / DISABLE). The default setting is [DISABLE]. switch [DISABLE] to [ENABLE] and there are no cards in the Card Input Hopper, the error message [CARD OUT] will be shown on the LCD display.
  • Page 31: Chapter 4 How To Clean & Maintain

    Please pay attention to the following when you use the printer. 1. For a better printing quality, we highly recommend to use the printer in an indoor- and air conditioned environment, and when storing the card printer, please put it into plastic bag or use a dust cover to avoid dust accumulation.
  • Page 32: Clean Cleaning Roller

    Clean Cleaning Roller 1. Switch the card printer off. 2. Slide the ID button and lift the ribbon door up. 3. Open the cover of the cleaning module and take the cleaning roller off, as illustrated. 4. Roll the cleaning roller against the adhesive side of the cleaning card or against the adhesive tape to remove the dust from the cleaning roller.
  • Page 33: Clean Print Path

    Input Hopper. d. Press the [Cleaning] button to begin the cleaning process. 6. The Cleaning process is finished. * Clean print path in PC link mode is available for Card printer only NOT for CS310i / CS320i. Notices: 1. Do not put your hand into the card printer during the cleaning process.
  • Page 34: Clean Tph Head

    4. Please close the ribbon door, make sure the STATUS LED displays green and LCD display displays “READY”. The cleaning process is finished. *The above procedures are for the TPH of the card printer only NOT for the TPH of the laminator.
  • Page 35: Clean Air Filter

    Clean Air Filter 1. Switch the card printer off. 2. Open the ribbon door. 3. Slide the air filter out from the side of ribbon door and clean the dust on the filter, as illustrated. 4. Insert the air filter into the ribbon door and close the ribbon door. The cleaning process is finished.
  • Page 36: Clean Card-Insert Mechanism

    4-5 Cleaning Card-insert Mechanism 1. Switch the card printer off. 2. Open and empty the Card Input Hopper. After removing all the cards and the weight, please use the sponge cleaning swab to clean the rollers and the sensor on the card-insert mechanism.
  • Page 37: Clean Ribbon Sensor

    4.6 Clean Ribbon Sensors 1. Switch the card printer off. 2. Open the ribbon door. 3. Remove the ribbon cassette. 4. Please use the sponge cleaning swab to clean the ribbon sensors, as shown. 5. Please re-insert the ribbon cassette and close the ribbon door.
  • Page 38: Chapter 5 Troubleshooting

    Printer is off-line 3. The USB cable is not connected to a PC or to the card printer. Printer doesn’t exist The driver has not been installed. There are no cards in the Card Input Card out or feeding Hopper or an error occurs during the error feeding process.
  • Page 39 Ribbon out The ribbon has been used up. The card printer does not detect the Ribbon missing ribbon. The ribbon is not installed or the ribbon is installed in an improper position or Door open the ribbon door is in the correct position.
  • Page 40 R/J Box missing proper position Please remove the card by following the instructions on the LCD monitor of the printer before continuing the print job. Please press [OK] to get step by step instructions. 1. OPEN THE DOOR: Open the ribbon door to see whether the card and the ribbon are sticking together or not.
  • Page 41 USB conflict and this may interrupt the printing job. Press the ‘Cancel” button to restart the card printer. Or download the latest version of firmware from HiTi website and follow the instructions from the HiTi Card Printer User Manual to re-install the firmware.
  • Page 42 1. Please wait a while until the thermal printing head cools down, and the printer will restart automatically. 2. Please use the card printer in an indoor environment with air conditioning. Possible Causes 1. Please check if there is any card in the Card Input Hopper;...
  • Page 43 Please install the correct ribbon. Please close the ribbon door again. Please remove the card by following the instructions on the printer LCD monitor before continuing the print job. Please press [OK] to get step by step instructions. 1. OPEN THE DOOR: Open the ribbon door to see if the card and the ribbon are sticking together.
  • Page 44 Or please follow the instructions on the LCD display and press [NEXT] → [IGNORE THE ERROR] to clear this error condition. Please restart the card printer. If the error message still occurs, please contact your nearest HiTi distributor or HiTi customer service department.
  • Page 45: Appendix A Hi-Ti Card Printer Specification

    3, Contact-less Smart Card Encoding Module Module Cleaning tool HiTi Card Printer Cleaning Kit, HiTi Card Printer Cleaning Module *CS-310 supports single-side printing only. **Please contact the Sales Department or the Customer Service Department for any further information. CS-310/320 Specification CS-310 275 mm (W) x 508 mm (L) x 251 mm (H) / 10.83”(W) x 20”(L) x 9.88”(H)
  • Page 46: Appendix B Safety Instructions

    Appendix B Safety Instructions Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. 1.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 2.Do not use this product near water.
  • Page 47: Appendix C Fcc Compliance Statement

    Appendix C FCC Compliance Statement FCC Information The Federal communication Commission Radio Frequency Interference Statement includes the following paragraph: This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 48 www.hi-ti.com...
  • Page 49 www.hi-ti.com...
  • Page 50 CE Information www.hi-ti.com...
  • Page 51 www.hi-ti.com...
  • Page 52: Appendix D Customer Service Information

    Appendix D Customer Service Information If your printer does not function normally, please refer to the following procedures for assistance. Support Process ◆ Before you contact HiTi customer support, please try the following: 1. You have consulted the Quick Installation Guide.
  • Page 53 C.P. 03100, Mexico City, D. F. Mexico TEL: +52-55-50253671, +52-55-50253672 FAX:+52-55-11076206 ext. 111 Web:http://www.hi-ti.com/LatinAmerica/ India Hi-Touch Imaging Technologies - New Delhi Liaison Office # 401/402, 4th floor, 96, Siddharth Building, Nehru Place, New Delhi 110019, India TEL: +91-11-4180-8191 FAX: +91-11-4180-8193 Web:http://www.hi-ti.com...
  • Page 54: Appendix E Order Information

    Appendix E Order Information If you would like to purchase HiTi Printer or accessories. Please contact our dealer or visit HiTi Website http://www.hi-ti.com for quickly order service. Taiwan HiTi Digital, Inc. 20F., No.100, Sec. 2, Roosevelt Rd., Taipei City 100 , Taiwan...

This manual is also suitable for:

Cs-320

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