Troubleshooting - Opera Relieve Overlay Instructions Manual

12. Troubleshooting

Fault
Power unit is not
working.
Power unit
is working,
but mattress
replacement is not
and/or
Bottoming out is
occurring
and/or
Patient leaves a deep
indentation at the
contact area which
does not return back
to its original shape.
Patient's wounds
are not responding
to pressure relief
(reddening of skin).
Inspection Procedure
plugged into both the control
unit and the electrical outlet.
Check if the power switch is
in the ON position.
Check if power surge has
shut down the power unit.
Make sure there is no power
failure.
Power unit does not respond
to possible solutions.
Check CPR Pull Cord
Check if mattress' air hose
couplers are properly
connected to power unit's
quick release couplers.
Verify that patient weight
setting is correct.
dirt.
Lift mattress coverlet up
to check if air cells are
connected correctly.
Lift mattress coverlet up to
check if air tubes are kinked
or obstructed.
Check if air cells are cut or
cracked.
Remedy
Secure power cord into control unit
and/or electrical outlet.
Turn power switch to ON position.
A power surge may overload the
circuitry temporarily. Turn the unit
off, and check the fuse for damage.
Turn the unit on again with normal
procedure.
Turn on and operate the unit after
power is restored to the facility or
home.
Please contact Opera Care on 0333
222 8584 for assistance.
Unzip mattress cover and inspect
CPR latch is fully inserted into
socket.
place.
Increase or decrease weight
setting until appropriate pressure is
reached.
Make sure all air cells are properly
linked to air supply.
Check and adjust air tubes'
positions.
Please contact Opera Care on 0333
222 8584 for assistance.
Contact your physician and/or
nursing service immediately.
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