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All machines must be registered, by the selling dealer with McConnel Ltd, before delivery to the
end user. On receipt of the goods it is the buyer's responsibility to check that the Verification of
Warranty Registration in the Operator's Manual has been completed by the selling dealer.
1.
LIMITED WARRANTIES
1.01. All machines supplied by McConnel Ltd are warranted to be free from defects in material and
workmanship from the date of sale to the original purchaser for a period of 12 months, unless
a different period is specified.
1.02. All spare parts supplied by McConnel Ltd and purchased by the end user are warranted to be
free from defects in material and workmanship from the date of sale to the original purchaser
for a period of 6 months. All parts warranty claims must be supported by a copy of the failed
part invoice to the end user. We cannot consider claims for which sales invoices are not
available.
1.03. The warranty offered by McConnel Ltd is limited to the making good by repair or replacement
for the purchaser any part or parts found, upon examination at its factory, to be defective
under normal use and service due to defects in material or workmanship. Returned parts
must be complete and unexamined. Pack the component(s) carefully so that any transit
damage is avoided. All ports on hydraulic items should be drained of oil and securely plugged
to prevent seepage and foreign body ingress. Certain other components, electrical items for
example, may require particular care when packing to avoid damage in transit.
1.04. This warranty does not extend to any product from which McConnel Ltd's serial number plate
has been removed or altered.
1.05. This warranty does not apply to any part of the goods, which has been subjected to improper
or abnormal use, negligence, alteration, modification, fitment of non-genuine parts, accident
damage, or damage resulting from contact with overhead power lines, damage caused by
foreign objects (e.g. stones, iron, material other than vegetation), failure due to lack of
maintenance, use of incorrect oil or lubricants, contamination of the oil, or which has served
its normal life. This warranty does not apply to any expendable items such as blades, belts,
clutch linings, filter elements, flails, flap kits, skids, soil engaging parts, shields, guards, wear
pads, pneumatic tyres or tracks.
1.06. Temporary repairs and consequential loss - i.e. oil, downtime and associated parts are
specifically excluded from the warranty.
1.07. Warranty on hoses is limited to 12 months and does not include hoses which have suffered
external damage. Only complete hoses may be returned under warranty, any which have
been cut or repaired will be rejected.
1.08. Machines must be repaired immediately a problem arises. Continued use of the machine
after a problem has occurred can result in further component failures, for which McConnel Ltd
cannot be held liable, and may have safety implications.
1.09. If in exceptional circumstances a non McConnel Ltd part is used to effect a repair, warranty
reimbursement will be at no more than McConnel Ltd's standard dealer cost for the genuine
part.
1.10. Except as provided herein, no employee, agent, dealer or other person is authorised to give
any warranties of any nature on behalf of McConnel Ltd.
1.11. For machine warranty periods in excess of 12 months the following additional exclusions
shall apply:
1.11.1. Hoses, exposed pipes and hydraulic tank breathers.
1.11.2. Filters.
1.11.3. Rubber mountings.
1.11.4. External electric wiring.
1.11.5. Bearings and seals.
WARRANTY POLICY
WARRANTY REGISTRATION
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