Philips Sonicare DiamondClean 9000 Troubleshooting Manual page 6

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My Philips Sonicare toothbrush vibration is too powerful

If you find that your Philips Sonicare Toothbrush vibration is too powerful, you can adjust the

intensity settings. Below you will find tips and more information on how you can adjust it.

First time use

If you are using your Sonicare toothbrush for the first time, it is normal to feel more vibration

than when using a non-electric toothbrush.

We advise you to activate the EasyStart setting, which is a feature that gently increases the

power over the first 14 brushing sessions to help you get used to electric brushing.

To activate the EasyStart feature, see the user manual for step-by-step instructions.

Adjust the intensity setting

Your Philips Sonicare toothbrush gives you the option to choose between 3 different vibration

intensity levels: low, medium, and high. To adjust the settings, simply press the mode/intensity

button while brushing.

1 bar = low intensity

2 bars = med intensity

3 bars = high intensity

I cannot connect my Philips Sonicare Toothbrush with the

Sonicare App

If you are unable to connect your Philips Sonicare Toothbrush to your Sonicare app, read some

causes and solutions.

Sonicare App or smartphone software is not updated

Sonicare App update

Ensure that you have the latest version of the Sonicare App installed on your smartphone.

Smartphone software update

Check to see if you have the latest operating system running on your smartphone: