Troubleshooting And Support - HP Jornada 520 User Manual

Troubleshooting and Support

This section presents solutions to some of the issues you may
experience when using your pocket camera. If you have a
problem that is not answered here, visit the HP Web site at
www.hp.com/jornada for solutions to other common issues.
No image in digital viewfinder
•
Is the HP pocket camera software running, and is it in
Capture mode? The digital viewfinder is only active
when the HP pocket camera software is running in
Capture mode. To start the software, tap Programs on
the Start menu, and then tap the HP pocket camera
icon. To switch to Capture mode, tap Capture on the
View menu.
•
Have you installed the HP pocket camera software?
You must install the software before you can use the
camera. If you have restored your HP Jornada to the
factory default settings, or lost power—thereby erasing
all information on your HP Jornada—you will need to
reinstall the software.
•
Is something blocking the lens? Check to be sure your
finger or another object is not in front of the lens and
that the lens is not dirty or smudged.
HP pocket camera software does not start
when you insert the camera
•
Is the camera inserted properly? Be sure the camera is
oriented properly and that it is firmly seated in the
CompactFlash card slot. Remove and re-insert the
camera. Wait for the LED to blink and then shine steady
green. If the LED does not shine steady green after 2 or
3 seconds, remove the card and re-insert it again.
HP pocket camera 49