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Why this might help
Restarting your smartphone closes all applications, frees up all memory, and
reinitializes wireless services (phone, Bluetooth
VPN). A fresh start.
An occasional restart can be good for your smartphone just the way a restart
TIP
can be good for your computer. Every once in a while, restart your smartphone.
Did this solve the problem?
•
Yes: Stop.
•
No: Continue.
T3. Triple-toggle to restart
1
Press and hold
power
.
2
While still holding down
power
times.
Wait a few seconds for the restart to begin.
Or try this method for restarting your smartphone: 3-key restart:
and hold
Option
+
Sym
+ R, and then release the keys all at once.
Give this method at least 10 seconds for the restart to begin.
Why this might help
A triple-toggle or 3-key restart may be effective if the screen is off and you
can't turn it on, or if gestures don't work. These restarts also close all
applications, free memory, and reinitialize wireless services (phone,
Bluetooth
technology, Wi-Fi, and VPN).
®
technology, Wi-Fi, and
®
, slide the
ringer
switch three
Press
NOTE
Because open applications are forced to close immediately during a
triple-toggle or 3-key restart, some unsaved data may be lost.
Did this solve the problem?
•
Yes: Stop.
•
No: Continue.
T4. Top off the battery
1
Connect the
USB cable
to the
2
Plug the
AC charger
into a working electric outlet.
3
Let the battery charge completely.
Why this might help
Fully charging the battery ensures your smartphone is not conserving power
due to a low battery.
Did this solve the problem?
•
Yes: Stop.
•
No: Continue.
AC charger
and to your smartphone.
Chapter 14 : Troubleshooting
217
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