User Guide

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   Summary of Contents for HP ELITE X3

  • Page 1

    User Guide...

  • Page 2

    MicroSD is a trademark or registered bound by the terms of the HP End User License Not all features are available in all editions or trademark of SD-3C in the United States, other Agreement (EULA).

  • Page 3: Table Of Contents

    Wireless connection ......................15 Connecting using the optional desk dock ......................16 Discovering and connecting to Miracast-compatible wireless displays ............. 17 Using HP Workspace (select products only) ......................18 4 Network connections ........................... 19 Connecting to a wireless network ........................19 Using the network and wireless controls ..................

  • Page 4: Table Of Contents

    5 Screen navigation ............................22 Using gestures ..............................22 Tap ..............................22 Swipe ..............................22 Two-finger pinch zoom ........................23 One-finger slide ..........................23 Using one-finger slide on an optional lap dock .............. 23 Using an optional keyboard and optional mouse ....................23 Using the on-screen keyboard ......................

  • Page 5: Table Of Contents

    Locking and unlocking the screen ........................45 Locking the screen ..........................45 Unlocking the screen ......................... 45 Using HP Display Tools to protect your screen ....................45 15 Maintenance .............................. 46 Displaying system information ........................... 46 Updating the operating system and apps ......................46 Updating the operating system ......................

  • Page 6: Table Of Contents

    Cleaning your device ............................47 Cleaning procedures .......................... 47 Cleaning the display ......................47 Cleaning the sides ......................47 Shipping your device ............................48 16 Accessibility .............................. 49 Supported assistive technologies ........................49 Contacting support .............................. 49 Index ................................50...

  • Page 7: Welcome

    Welcome After you set up and register the device, we recommend the following steps to get the most out of your smart investment: IMPORTANT: You must unlock the screen any time the screen turns off. Press the power button, and then swipe up from the middle of the screen. If prompted, enter your PIN. ▲...

  • Page 8: Finding Information

    Swipe up from the middle of the Start screen, tap ▲ Electrical and mechanical safety information ● HP Device Hub, and then tap User Guide. Select your language if prompted to do so, and then tap Safety & Comfort Guide. ‒ or –...

  • Page 9

    *You can find your HP Limited Warranty located with the user guides on your product. In some countries or regions, HP may provide the HP Limited Warranty in the box. For countries or regions where the warranty is not provided in the box, you can find it on the Web. To access an online copy or order a printed copy of your warranty, go to http://www.hp.com/go/orderdocuments.

  • Page 10: Components

    Locating hardware To find out what hardware is installed on your device: Swipe up from the middle of the Start screen. HP Device Hub. Information about the system hardware components on your device is displayed. Locating software To find out what software is installed on your device: Swipe left from the right edge of the Start screen to display all apps.

  • Page 11: Front

    Front Front...

  • Page 12

    To access this guide: ▲ Swipe up from the middle of the Start screen, tap HP Device Hub, and then tap User Guide. Select your language if prompted to do so, and then tap Regulatory, Safety and Environmental Notices. IMPORTANT: You must be connected to the Internet to access the latest version of the document.

  • Page 13

    Component Description When the device is on, press and hold the button until the ● slide down to power off message appears. Release the button, and then swipe down to turn off the device. NOTE: The device will power on when connected to a power source.

  • Page 14: Back

    Back Component Description WWAN antennas* Send and receive wireless signals to communicate with wireless wide area networks (WWANs). WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs). Chapter 2 Components...

  • Page 15

    To access this guide: ▲ Swipe up from the middle of the Start screen, tap HP Device Hub, and then tap User Guide. Select your language if prompted to do so, and then tap Regulatory, Safety and Environmental Notices. IMPORTANT: You must be connected to the Internet to access the latest version of the document.

  • Page 16: Labels

    To access the electronic regulatory labels: ▲ Swipe up from the middle of the Start screen, tap HP Device Hub, and then tap Regulatory. Service label—Provides important information to identify your device. When contacting support, you ● will probably be asked for the serial number, IMEI number, and possibly for the product number or the model number.

  • Page 17

    NOTE: The nano SIM card in your device may look different from the illustration in this section. Insert the nano SIM card (2) into slot 1, the one closest to the device. NOTE: For select products, a second nano SIM card is supported. Continue to step 4 to install a second SIM card.

  • Page 18: Expanding The Display

    Expanding the display Expand your viewing experience to a larger display using Continuum, an optional desk dock, an optional lap dock, or a Miracast-compatible wireless display. You can also connect an optional keyboard and mouse. NOTE: You can use an HDMI-to-DVI cable (purchased separately) or an active DisplayPort-to-DVI cable (purchased separately) to connect the optional desk dock to your external display.

  • Page 19: Closing A Window On An External Display

    NOTE: Connect a mouse and keyboard through the desk dock to control the display with a mouse and keyboard. Using a mouse and keyboard allow you to perform tasks on your device while you perform other tasks on the external display. Closing a window on an external display Rest the pointer on the top-right corner of the external screen.

  • Page 20: Using The Optional Lap Dock

    Using the optional lap dock NOTE: For information about the features and requirements of the lap dock, refer to the documentation provided with the dock. Connecting to AC power WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times.

  • Page 21: Connecting Your Device

    Connecting your device Wired connection To connect your device to the lap dock using the cable included with the lap dock: Press and hold the power button until the lap dock turns on. Connect the cable included with the lap dock to the port for your device on the left side of the lap dock. Connect the other end of the cable to the connector on your device.

  • Page 22: Connecting Using The Optional Desk Dock

    Select Wireless adapter, select Connect, and then select HP Lap Dock XXXXX. Connecting using the optional desk dock NOTE: Additional adapters may be required. For information about the features and requirements of the desk dock, refer to the documentation provided with the dock.

  • Page 23: Discovering And Connecting To Miracast-compatible Wireless Displays

    Insert your device into the desk dock. The Continuum instructions appear on the screen. Follow the instructions to continue. Discovering and connecting to Miracast-compatible wireless displays NOTE: To determine if your TV or secondary display is Miracast-compatible, refer to the documentation that came with the display.

  • Page 24: Using Hp Workspace (select Products Only)

    Using HP Workspace (select products only) HP Workspace allows your device to access your legacy Windows® applications on your device while it is docked. For added versatility, use the optional desk dock to connect to a large display, keyboard, and mouse.

  • Page 25: Network Connections

    Network connections NOTE: Contact your IT administrator for proxy settings, VPN configurations, or other network connection requirements. Connecting to a wireless network Your device may be equipped with one or more of the following wireless devices: WLAN device—Connects the device to wireless local area networks (commonly referred to as Wi-Fi ●...

  • Page 26: Connecting To Cellular Networks

    Tap Network & wireless. Tap Wi-Fi. Make sure Wi-Fi networking is set to On, and then connect to one of the available networks. If the WLAN is a security-enabled WLAN, you are prompted to enter a password. Enter the password, and then tap Done to complete the connection.

  • Page 27: Connecting Bluetooth Devices

    Contact your IT administrator for proxy settings or VPN configurations. NOTE: Support for LAN connections via proxy may require additional software. For more information, go to http://www.hp.com/support. Sharing or paying wirelessly NFC technology lets your device communicate with other devices that support NFC. With NFC and supported apps, you can wave the device over a display at a conference to view more information, tap devices with a coworker to share work products, or swipe your device to pay at a store.

  • Page 28: Screen Navigation

    Screen navigation You can navigate the device screen in the following ways: Use touch gestures directly on the screen. ● Use an optional keyboard and optional mouse with the desk dock (purchased separately). ● Use an optional lap dock (purchased separately). ●...

  • Page 29: Two-finger Pinch Zoom

    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the screen and then moving your fingers together. ● Zoom in by placing two fingers together on the screen and then moving your fingers apart. ●...

  • Page 30: Using The On-screen Keyboard

    Using the on-screen keyboard The device has an on-screen keyboard that is displayed as needed. Just begin typing when it is displayed. To access settings for the on-screen keyboard, swipe down from the top of the screen, tap All settings, and then tap Time &...

  • Page 31: Viewing The Status Bar

    Action Displays the previous screen. Displays the Start screen. Displays the search box, which allows you to begin typing the name of an app, setting, or file, or Internet topic. If your device has Cortana (select products only), tap and hold the microphone icon , located under the search box, and say a search word.

  • Page 32: Checking Notifications, Changing Settings, And Accessing Shortcuts

    Checking notifications, changing settings, and accessing shortcuts The action center displays notifications, such as missed calls or texts, and provides quick access to settings and other shortcuts. NOTE: The action center can be accessed from a locked screen. However, you will be prompted to unlock the screen for certain actions.

  • Page 33: Using The Voice Calling And Texting Features

    Using the voice calling and texting features Icon Description Make a call—Tap on the Start screen, and then tap . Tap the keys to enter the phone number, and then – or – Tap People on the Start screen, tap a contact name, and then tap Call. Answer a call—Tap End a call—Tap Check voicemail—Tap...

  • Page 34: Adding Apps

    Adding apps Use the Store app to download additional apps to your device. Swipe left from the right edge of the Start screen to display all apps. Tap Store, and then tap at the top of the screen. Tap the search field, type your search term, and then tap Follow the on-screen instructions.

  • Page 35: Using Email And Social Networks

    Using email and social networks NOTE: For additional information about emails and social media accounts, see the Get Started app; this app requires an Internet connection. Swipe left from the right edge of the Start screen to display all apps, and then tap Get Started.

  • Page 36: Printing

    Printing The HP AiO Printer Remote app provides an easy way to set up and access all features of your optional HP printer. Use the app to print Portable Document Format (PDF) documents, photos, and scanned documents. Swipe left from the right edge of the Start screen to display all apps.

  • Page 37: Using The Hp12c Financial Calculator App

    To use the calculator, follow these steps: Swipe left from the right edge of the Start screen to display all apps. Tap HP 12C Financial Calculator for X3. To access the calculator user guide and helpful shortcuts, tap the MENU button in the bottom-left corner of...

  • Page 38: Entertainment Features

    11 Entertainment features Use your HP device for work or play to meet with others via the camera, mix audio and video, or connect external devices like speakers. See Components on page 4 to locate the audio, video, and camera features on your device.

  • Page 39

    Component Description View photos Tap to view photos taken. This icon changes to the most recently taken photo. Switch cameras Tap to switch to the front camera. Tap the icon again to return to the back camera. Using the camera...

  • Page 40: Using Audio

    Component Description Flash Tap to change the flash settings. Tap to access the High Dynamic Range (HDR) camera setting. When the HDR setting is on, the camera takes several photos at different exposures to create a finished picture that uses a balance of these photos. The finished picture will be the most focused, well-lit, and colorful parts of the photos.

  • Page 41: Connecting Headphones

    For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: Swipe up from the middle of the Start screen. HP Device Hub, and then tap User Guide. Select your language if prompted to do so. Tap Regulatory, Safety and Environmental Notices. IMPORTANT: You must be connected to the Internet to access the latest version of the document.

  • Page 42: Using Sound Settings

    To change the volume for media and apps: Press a volume button to display the volume status bar. Tap V. Use the slider on the volume status bar or use volume buttons to change the volume. For additional information about audio, see the Get Started app; this app requires an Internet connection. Swipe left from the right edge of the Start screen to display all apps, and then tap Get Started.

  • Page 43: Power Management

    12 Power management Turning off the device The turn off procedure closes all open programs, including the operating system, and then turns off the display and device. Turn off the device when it will be unused and disconnected from external power for an extended period. Save your work and close all open programs.

  • Page 44: Displaying The Remaining Battery Charge

    Optional wireless charging pad, see Using wireless charging on page 39 ● Optional power adapter purchased as an accessory from HP ● Resolving a low battery level when no power source is available To resolve a low battery level when no power source is available, save your work and then turn off the device.

  • Page 45: Disposing Of A Battery

    Using external AC power WARNING! To reduce potential safety issues, use only the AC adapter provided with the device, an optional desk dock, an optional wireless charger, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. NOTE: For information on connecting to AC power, see the Quick Start guide provided in the device box.

  • Page 46: Testing An Ac Adapter

    Connect the device to external AC power under any of the following conditions: When charging the battery ● When installing or modifying system software ● When performing a backup or recovery ● When you connect the device to external AC power, the following events occur: The battery begins to charge.

  • Page 47: Sharing And Backing Up Your Data

    13 Sharing and backing up your data HP strongly encourages you to periodically back up the personal data on your device. You have several options available, including OneDrive and microSD memory cards. These options also allow you to share your data with others.

  • Page 48: Using Storage

    Swipe left from the right edge of the Start screen to display all apps. Storage. Determining storage space The HP Device Hub app provides information about how much storage space is available on the device. To access that information: Swipe up from the middle of the Start screen.

  • Page 49: Restoring Or Resetting Your Device

    To use Backup: Swipe down from the top of the screen, and then tap All settings. Tap Update & security. Tap Backup, and then follow the on-screen instructions. NOTE: If a downloaded app is not included in the backup, you can re-download the app from the Store, if the app is still available.

  • Page 50: Security

    NOTE: Additional software may be required to use the fingerprint reader. For more information, go to http://www.hp.com/support. NOTE: Before you use Windows Hello, you must set an unlock PIN. To set up Windows Hello, follow these steps: On your device, swipe down from the top of the screen, and then tap All settings.

  • Page 51: Using A Microsoft Account

    Using HP Display Tools to protect your screen Use the HP Display Tools app to customize display settings when your device is docked. You can set the amount of time before the screen dims and set the time to wait before the screen locks.

  • Page 52: Maintenance

    Displaying system information HP Device Hub provides a quick path to the device summary information such as the operating system version, the amount of available storage space, the product model number, and the mobile IMEI number. To access HP Device Hub: Swipe up from the middle of the Start screen.

  • Page 53: Cleaning Your Device

    To access diagnostics: Swipe up from the middle of the Start screen. HP Device Hub. Tap HP Mobile Hardware Diagnostics, and then follow the on-screen instructions. Cleaning your device Use the following products to safely clean your device: Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable ●...

  • Page 54: Shipping Your Device

    Shipping your device If you have to ship your device, follow these tips to keep your equipment safe. Prepare the device for shipping: ● Back up your information to an external card or OneDrive. — Remove all external media cards, such as memory cards. —...

  • Page 55: Accessibility

    16 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

  • Page 56: Index

    46 viewing photos 33 HP Display Tools 45 updating the operating system camera options 34 HP Mobile Hardware Diagnostics 46 and apps 46 camera, accessing from lock screen HP resources 2 microSD card reader, identifying 7 HP Workspace app 18...

  • Page 57

    microSD memory card protecting 45 two-finger pinch zoom touch screen inserting 41 unlocking 45 gesture 23 supported formats 41 screen off Microsoft account, creating 45 exiting 37 unresponsive system 37 Miracast 17 initiating 37 updating the operating system and screen, turning on 24 apps 46 search key 24 nano SIM card...

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