HP Veer User Manual
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HP Veer User Manual

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  • Page 1 User Guide...
  • Page 2 After you open the drive, double-click the file Open Source Recycling and disposal As part of HP’s corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling.

  • Page 3: Table Of Contents

    Get to know your smartphone Set up your smartphone Charge the battery Turn your smartphone on/off Use gestures: tap, swipe, drag, flick, pinch Update the HP webOS operating system Chapter 3 Just Type Just Type overview Get in touch with a contact...
  • Page 4 Documents Quickoffice mobile office software ® PDF View Chapter 12 HP webOS App Catalog and Software Manager Browse applications in HP webOS App Catalog Download a free application Buy an application Reinstall a deleted application Set up a billing account...
  • Page 5 Chapter 14 Troubleshooting 6Ts: Ways to get your HP Veer 4G working again Palm profile Battery Screen and performance Phone Hands-free devices Synchronization Data connections Email Messaging Wi-Fi Calendar and Contacts Camera Photos, Videos, and Music Amazon MP3 HP webOS App Catalog...
  • Page 6 Contents...
  • Page 7 Welcome Congratulations on the purchase of your HP Veer 4G. In this chapter Your HP Veer 4G What’s in the box? Where can I learn more? Chapter 1 : Welcome...

  • Page 8: Your Hp Veer 4G

    NOTE When referring to the company that makes your Veer, this document uses both the terms HP and Palm. HP and Palm are the same company; the use of both terms reflects company terminology. In one compact and indispensable device, you now have all of the following: •...

  • Page 9: What's In The Box

    Sync: Your Veer gives you synchronization without a cable. You can sync with online services so that you can store and sync your info in online accounts. For more information, see Get data from an online account in the cloud.

  • Page 10: Where Can I Learn More

    Where can I learn more? • On-device Help: Read short how-tos and watch animations on your new smartphone. • To view all Help: Open Help Chapter 1 : Welcome • To view Help topics for a single application: Open the application, open the application menu, and tap Help.
  • Page 11 • Peer-to-peer support: Visit forums.palm.com to share your experiences and get help and advice from fellow customers. • Self-paced learning guides: Visit learning.palm.com tutorial about your new smartphone. Available in English only. • Customer service from AT&T: For questions about your mobile account or features, contact AT&T customer care.
  • Page 12 Chapter 1 : Welcome...

  • Page 13: Chapter 2 Basics

    Basics You’re about to discover the many things about your HP Veer 4G that will help you better manage your life and have fun, too. Read this chapter to learn about your smartphone and take the few easy steps to set it up and get it running.

  • Page 14: Get To Know Your Smartphone

    Get to know your smartphone Slide out the keyboard • Hold the smartphone as shown below and gently push up. When you are on a call or using data services to check email, browse the web, and so on, you may experience better sound or connection quality if you keep the keyboard slid out.

  • Page 15: Card View

    NOTE The volume you set for each individual audio component is saved automatically, whether the audio component is the earpiece of your smartphone, a wired headset, a wireless headset that uses Bluetooth music heard through the speaker, music heard through a headset, and so on. When you return to using an audio component, the audio plays at the volume you left it the last time you used that component.
  • Page 16 The Launcher Application name: Displays the name of the currently open application. Drag down over the app name to open the application menu. Launcher: Open an application in the Launcher. Connection icons: Show the status of wireless service connections and battery strength (see Icons in the title bar).
  • Page 17 TTY is turned on. See Turn TTY/TDD Back view The back cover of your Veer cannot be removed. Attempting to remove the back cover voids your smartphone’s warranty. The back cover is compatible with the HP Touchstone charging dock (sold separately).

  • Page 18: Set Up Your Smartphone

    Set up your smartphone Insert the SIM card and set up your smartphone Your SIM (Subscriber Identity Module) card contains information on your wireless account. To make calls or use your smartphone’s email or web features, you need to insert a SIM card. If you don’t have a SIM card, contact AT&T.

  • Page 19: Charge The Battery

    HP webOS App Catalog on your new smartphone. Alternately, if you want to keep using the Palm profile on a different device, you can create a new profile for your new smartphone and start fresh.
  • Page 20 WARNING Never remove the back cover of your Veer. The battery is built in to your smartphone and is not removable. Maximizing battery life for tips on making your battery’s power last...

  • Page 21: Turn Your Smartphone On/Off

    If you think that the battery needs to be replaced, see battery for instructions. Turn your smartphone on/off The screen on your Veer can be turned on and off separately from its wireless services (which are the Phone app, Wi-Fi app, and VPN app).
  • Page 22 off all wireless services. You can’t browse the web, but you can still use apps like Calendar, Contacts, Photos, Music, Quickoffice and PDF View. Do one of the following: • Tap the upper-right corner of any screen to open the connection menu. Turn on Airplane Mode.

  • Page 23: Use Gestures: Tap, Swipe, Drag, Flick, Pinch

    When you are inside a coverage area, the bars of the signal-strength icon are filled in according to the strength of the signal. If you’re outside a coverage area, the bars in the signal-strength icon appear dimmed with an X. Shut down your smartphone Usually, turning your smartphone off and/or putting it in airplane mode is sufficient for normal periods when you have the smartphone with you but...
  • Page 24 Tap with the tip of the finger, not the fingernail. Tap fast and firmly, and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger.
  • Page 25 Display Quick Launch: One kind of drag that you’ll use a lot brings up Quick Launch when you’re in an application. This drag gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it seems to drag Quick Launch into view.
  • Page 26 Display Card view or the Launcher: If an application is maximized, you can flick up from the gesture area to the screen to minimize the app and display Card view. This is the gesture. If you make the up gesture when Card view is displayed, you open the Launcher.
  • Page 27 Scroll fast: Flick the screen in the desired direction. Stop scrolling: Tap or drag the screen while scrolling. Text selection gestures For information on working with text after you select it, see paste information Use the Copy All or Select All Insert the cursor in a text field: Move the cursor: Option...

  • Page 28: Update The Hp Webos Operating System

    (see check for system What’s more, both HP and many application developers make updates available for applications you installed on your smartphone. You can check in Software Manager at any time for application updates (see...
  • Page 29 If you have Wi-Fi turned on and the battery has enough charge, your smartphone automatically downloads a system update if one is available—you don’t have to do anything. If Wi-Fi is not turned on when the update becomes available, the HP servers continue to check your device for Wi-Fi availability. •...
  • Page 30 Chapter 2 : Basics...

  • Page 31: Chapter 3 Just Type

    Just Type Just Type changes the way you create, look for, and use information on your smartphone. Instead of starting a task by opening an app, start in Card view simply by typing your idea, message, or task. Then you choose what you want to do with the text you typed: use it to search the web, post it to your Facebook page, send it as a message, save it as a memo.

  • Page 32: Just Type Overview

    Just Type overview The Just Type feature lets you do almost anything you want on your smartphone, without having to go to a specific app. When it crosses your mind to look up, do, or make note of something, just type to put your thought into action.

  • Page 33: Search The Web

    You can also use Just Type to go directly to a website. In Card view or the Launcher, type the website address, such as hp.com. When the address appears at the top of the search results, tap view) or the...

  • Page 34: Create A New Item Such As A Message Or Memo

    To search App Catalog for apps that match your search term, under Launch & Search, tap HP webOS App NOTE In addition to Just Type, applications such as Contacts, Email, Memos, and PDF View also offer the ability to search within the app for entries or files. When you’re in one of those apps, from the list view, type the file name;...

  • Page 35: Open An Application

    Open an application Open Card view (see Manage applications in Card Launcher (see Open an application in the Launcher). Begin typing the app name or a related keyword. See keywords for a list. When the app appears, tap it. Use application keywords If you don’t know the name of the app you are searching for, you can enter a keyword associated with the app.

  • Page 36: Repeat A Recent Search

    Repeat a recent search To search on a term you recently entered, you don’t need to enter the term again. In Card view, tap Just type. Your recent searches are displayed. Tap a search term to repeat the search. To clear your recent search history, tap Clear. Customize Just Type You can select the types of information that are included in a search.
  • Page 37 More, and then download an app from the list displayed in App Catalog (see HP webOS App Catalog and Software There’s another way to add a search engine to Just Type. If you open a web page and an additional search engine is available, a notification appears alerting you that you can add the search engine.
  • Page 38 Chapter 3 : Just Type...

  • Page 39: Work With Applications

    Work with applications Whatever you need to do in an app, your HP Veer 4G makes it easy. There are multiple ways to open apps, so you can access the one you want quickly. You can have more than one app open at a time and easily switch among them in Card view.

  • Page 40: Open Applications

    Open applications You can have as many applications open at one time as you like, limited only by the amount of memory available on your smartphone at the time. Open an application using Just Type For detailed information on the Just Type feature, see Open Card view (see Manage applications in Card Launcher (see...

  • Page 41: Go Up One Level In An App (Back Gesture)

    You can customize Quick Launch to contain the icons for apps you use most often. To open an application from Quick Launch, just tap the icon. * Quick Launch Quick Launch can display no more than five icons. By default it displays, from left to right, Phone, Contacts, Email, Calendar, and the Launcher.

  • Page 42: Use The Menus

    Use the menus Most applications have an application menu hidden in the upper-left corner, which provides access to additional features. There is also a connection menu hidden in the upper-right corner, which provides access to wireless services. Some applications have additional menus. For example, in Photos, tap an open picture and tap to display a menu of tasks you can do with the picture (see Photos).

  • Page 43: Enter And Save Information

    DID YOU KNOW Pressing and holding the gesture area is sometimes called a “meta-tap. ” Open the connection menu The connection menu lets you manage wireless services—the phone, Bluetooth wireless technology, Wi-Fi, and VPN. ® The connection menu also displays the current day and date DID YOU KNOW and the battery charge level.
  • Page 44 • Turn on Caps Lock: Press Shift twice. The Caps Lock symbol appears. • Turn off Caps Lock: Press Shift Enter alternate keyboard characters Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following: •...
  • Page 45 Table 1. Symbols and accented characters Press Sym to select… press… r or R ® ² s or S ß š Š ~ \ ` • ÷ ^ [ ] { } < > « » Ø | t or T ™...
  • Page 46 Customize Text Assist settings You can customize individual Text Assist features: auto-correction, auto-capitalization, and shortcuts. To customize the user dictionary, see your own words and shortcuts. Open Text Assist Do any of the following: • To turn auto-capitalization, shortcuts, or auto-correction on or off: for that entry.
  • Page 47 Cut, copy, and paste information You can copy any selectable text, and you can cut any selectable text that you entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see Text selection gestures).

  • Page 48: Close Applications

    Save information • On most screens, your information is saved automatically. Just make the back gesture to close the screen (see Go up one level in an app (back gesture)), and your info is saved at the same time. • Your info is also saved if you minimize an app to a card in Card view and throw the card off the top of the screen to close the app.
  • Page 49 When an application fills the screen and you want to go to Card view, do one of the following: • Tap the center of the gesture area. • Make the up gesture: Flick up from the gesture area to the screen. Work with stacked cards If you are working in an application and perform an action that opens a new screen or launches a second application—for example, composing a new...

  • Page 50: Manage Applications In The Launcher

    Reorder a card within a stack In Card view (see Manage applications in Card card you want to move. After the card becomes transparent, drag it across the other cards in the stack to another position. Line up your favorite applications in Quick Launch Quick Launch is a convenient lineup of your favorite apps.
  • Page 51 Drag the icon to a new location on any page. You can also add your closest contacts and favorite websites to the Launcher (see Add a contact entry to the Launcher Add a web page to the and then organize your Launcher icons and pages to create a page of contacts and a page of websites.

  • Page 52: Manage Online Accounts

    Such web-based or server-based accounts are sometimes talked about as being “in the cloud. ” The HP Synergy feature works in the background to get data from an online account onto your smartphone. After you set up one of these accounts on your smartphone, you can access the data from that online account.
  • Page 53 Do one of the following: • To add one of the listed accounts: Tap the account name. • To search for other accounts: Tap Find More. This displays a list of available online accounts. Tap the account you want to download and install it.

  • Page 54: View And Work With Notifications

    IMPORTANT If you delete an account from your smartphone using the Accounts app, all data is removed from all apps on your smartphone associated with the account. The account itself still exists online. For example, if you delete an Exchange account using the Accounts app, all your Exchange data is removed from Email, Contacts, Calendar, and Tasks.

  • Page 55: Create And Work With Favorites

    Some dashboard items enable you to perform multiple actions. For example: • On a calendar dashboard item, tap the calendar icon to open Calendar in Day view with the event displayed, or tap the event name to open the event details screen. •...
  • Page 56 Contacts: See all your favorites by tapping Favorites on the contacts list screen. On your complete contacts list, favorites are noted by a star. Just Type: When you enter a search term, matching favorites appear at the top of the contacts search results and are noted by a star. Email and Messaging: When you begin typing a contact name to address a message, matching favorites appear grouped at the top of the search results...

  • Page 57: Copy Files And Sync Your Personal Data

    Copy files and sync your personal data You didn’t buy your HP Veer 4G simply to make calls; you bought it because it’s also a handheld computer with lots of the features and functions of your desktop computer. One important feature that your smartphone shares with your computer is that it has storage space for your files and for your personal data.

  • Page 58: Copy Files Between Your Smartphone And Your Computer

    Copy files between your smartphone and your computer Copy files and folders using USB Drive mode You can copy any type of file from a computer to your smartphone, and from your smartphone to your computer, by putting your smartphone in USB Drive mode.

  • Page 59: Overview: Get Your Personal Data Onto Your Smartphone

    Finally, you may have important phone numbers stored only on an old phone. You no longer use that phone now that you have a Veer, but you want those numbers on your new smartphone.
  • Page 60 Palm profile account data is backed up daily. No one, not even you, can see that data. Table 1. Data transfer and synchronization solutions for HP webOS smartphones My personal data is here I want to access data here...

  • Page 61: Transfer Data From An Old Phone

    About the Data Transfer Assistant (DTA) The DTA enables you to do a one-time, one-way export of data from selected desktop apps to your Veer through the USB cable included with your smartphone. After the data is on your smartphone, you can select the account you want to import the data to.

  • Page 62: Get Data From An Online Account In The Cloud

    The data syncs automatically. See information on how to create an online account on your smartphone. Manage online Table 3. Online account sync table Set up your Veer to sync with... Google Exchange Yahoo! Facebook...

  • Page 63: Sync Your Desktop Organizer And Your Smartphone

    Sync directly with your desktop organizer If you prefer to sync your Veer directly to your computer without going through the web, using Wi-Fi, Bluetooth technology, or your smartphone’s USB cable, you can download a third-party application (sold separately) that enables synchronization of your smartphone directly to your desktop.
  • Page 64 Set up your Google account on your smartphone. See accounts. Install a third-party application on your computer that enables you to sync with Google. Go to palm.com/sync-solutions available third-party sync solutions. Follow the instructions given by the third-party vendor to sync the data in your desktop app with Google.
  • Page 65 Use Just Type to make a call by typing your contact’s first and last initials. You can also work with other applications while on a call. Your Veer helps you to do all these tasks with ease. In this chapter...

  • Page 66: Make Calls

    Make calls For information on how to turn the phone on your smartphone off and back on, see Turn wireless services off (airplane * These indicate that the phone is on. You can make and receive calls. * These indicate that the phone is off (airplane mode). You cannot make calls. Incoming calls go to voicemail.
  • Page 67 Additional Voice Dial commands: You can say any of the following voice commands when Voice Dial is open: • To redial the last number called: Say, “Redial. ” • To check voicemail: Say, “Voicemail. ” • To repeat the last audio prompt: Say, “Repeat. ” •...
  • Page 68 Tap the dial pad numbers to enter the number. to dial. Press Backspace or tap the onscreen backspace icon (at the top of the screen, to the right of the number you entered) to delete numbers one at a time. Tap and hold the icon to delete all the numbers.
  • Page 69 Tap the favorite. The call is made using the default number you selected for that favorite. Dial using a speed dial Assign a speed dial to a contact for instructions on creating a speed dial. • In the Launcher, Card view, or Phone, press and hold the speed-dial key you assigned to the number.

  • Page 70: Receive Calls

    If the screen is off, drag • If a headset is attached, press the button on the headset. • If the smartphone is placed on an HP Touchstone charging dock (sold separately), simply lift the smartphone off the dock to automatically Text answer the call.

  • Page 71: Use Voicemail

    You can see a photo of the person calling you by assigning a caller ID photo. Add a photo to a contact. If you miss a call, a notification appears at the bottom of the screen. Tap the notification to open the missed call dashboard item. On the dashboard item, tap the name or number to call the person back, or tap the icon on the left to open your call history (see View your call...
  • Page 72 If you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or receive a call from the person. Assign a reminder message to a contact. NOTE If you hold the smartphone up to your ear while you’re on a call, the screen goes dark to prevent your accidentally tapping an item on the screen.
  • Page 73 4G or 3G network: You can make simultaneous voice and data connections. So when you’re on a call, you can also send and receive email; browse the web; and send and receive text, multimedia, and IM messages. NOTE You can’t send or receive multimedia messages using a Wi-Fi network. While on a call, do one of the following: •...

  • Page 74: What's My Number

    to create the conference call. Do any of the following: • To add callers: Tap • To extract a call from the conference and talk privately: Tap the caller name or number, and then tap • To return an extracted call to the conference: Tap When you’re done, tap to end either an extracted call or the conference call.

  • Page 75: View Your Call History

    View your call history Your call history is more than just a log. It’s also a place where you can dial a number, send a text message, and save or view contacts. Open Phone Do any of the following: • To switch the types of calls displayed: Tap •...
  • Page 76 Favorite, search for the contact, and tap the contact when the name appears. If the contact has more than one phone number, tap the number you want to set as the favorite. When you call the favorite, the call is made using this number.

  • Page 77: Save A Phone Number To Contacts

    Open Phone Do one of the following: • To set a default number: Tap the favorite. • To change the default number: Tap the contact photo or contact icon to the right of the favorite name, and tap Number. Tap the number you want to use. Remove a contact from the favorites list When you remove a contact as a favorite, you do not delete the contact itself.
  • Page 78 Use a wired headset Your smartphone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your smartphone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your smartphone.

  • Page 79: Customize Smartphone Settings

    To use a Bluetooth device with your smartphone, follow the instructions that came with the Bluetooth device. To switch to another Bluetooth device while on a call: Tap the new device name. You can also tap Handset your smartphone without the headset. If you make a Bluetooth connection with a car kit, you might get a notification on your smartphone asking if you want to upload contacts to the car kit.
  • Page 80 Turn my caller ID on/off The caller ID feature controls whether your phone number appears on another person’s phone when you call them. Check with AT&T about availability and pricing of the caller ID feature. DID YOU KNOW The caller ID feature does not affect whether your smartphone displays the caller ID for an incoming call.
  • Page 81 Set the following: When I Dial: Tap this field and select the number of digits you need to enter to have your smartphone add a dialing prefix. Use This Dialing Prefix: Enter the prefix to be added at the beginning of the dialed number.
  • Page 82 • To delete an entry: Swipe the entry off the side of the screen and enter the PIN2. Tap Delete to confirm. Set roaming and data usage preferences Use roaming and data usage preferences to set options for using your smartphone in your home network and while roaming.

  • Page 83: Use Sim Toolkit Chapter

    Attach the magnetic end of the 3.5mm headset adapter to the charger/ connector on the side of your smartphone. Connect a TTY/TDD device to the jack on the 3.5mm headset adapter. Open Phone Open the application menu and tap Preferences & In TTY/TDD, tap or Off.
  • Page 84 Chapter 6 : Phone...

  • Page 85: Chapter 7 Email, Text, Multimedia, And Instant Messaging

    Email, text, multimedia, and instant messaging Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access the AT&T data network or a Wi-Fi network. You can send and receive attachments as well. And keep the Messaging app in mind for times when you need to send a short text, multimedia, or instant message to a mobile phone number—especially...

  • Page 86: Email

    For details on how Synergy works for the current list of online accounts, see Online accounts available for HP webOS For example, suppose you want to set up your Gmail account on your smartphone. The last step in setup is to select all the other apps that you want to receive data from your Google account (besides Email, you can include Contacts, Messaging, and Calendar).
  • Page 87 Set up email Follow this procedure if you have a common email provider, for example, AOL, EarthLink, or Yahoo!. If you are setting up the Email application to work with your corporate email account that uses Microsoft Exchange ActiveSync or Lotus Notes, see Set up email: Microsoft Exchange and Lotus Notes.
  • Page 88 • Any other time you open Email, open the Preferences & Accounts, tap Microsoft Exchange. Enter your email address and password, and tap Enter info for the incoming mail server as needed, based on the server information you got from your email provider or system administrator. You can enter either the server name or IP address in the Mail Server field.
  • Page 89 • Any other time you open Email, open the Preferences & Accounts, tap Account, and then tap Account. Enter your email address and password, and tap Tap the Mail Type field and tap your account type. Enter info for the incoming and outgoing mail server as needed, based on the server information you got from your system administrator.
  • Page 90 Sync deleted emails (POP accounts only): should be deleted on the server when you delete them on your smartphone. Sync server to device (POP accounts only): should be deleted on your smartphone when they are deleted on the server. Default Folders (IMAP accounts only): messages you send, save as drafts, or delete are stored.
  • Page 91 Create and send an email message Open Email If you have set up an email account, you can also start writing an email from Card view or the Launcher. Start typing a message, scroll down the list of search options, and tap Email.
  • Page 92 Add attachments to a message While composing a message, tap To get the file you want to attach, do the following: • Tap an icon at the bottom of the screen to search for pictures, videos, music files, or documents. •...
  • Page 93 • To copy a link to a web site: Press and hold link. Then tap Copy URL. • To copy an email so you can paste it into a memo or other document: Open the application menu and tap in the subject line to view the previous or next message. To view messages for another account, make the back gesture twice (see Go up one level in an app (back...
  • Page 94 Do one of the following: • To share an image: With the message open, press and hold and tap the image. Then tap Share Image. • To copy an image to Photos: Tap the image file name and then tap to Photos (if available).
  • Page 95 Address the forwarded message (see Create and send an email message). Enter the forwarded message text and tap Show or hide message recipients You can show all recipients in the To or Cc fields of an email you received. Open a message. Open the application menu, tap...
  • Page 96 To avoid deleting a message accidentally, you can turn the Delete Confirmation preference on (see Set email accidentally delete a message, you can move it back to the original folder (see Move a message to another folder). To remove a message from your smartphone permanently, delete it from the deleted items folder.
  • Page 97 Sort email in a folder Open Email If the folder you want is not displayed, tap one of your accounts. Tap a folder, open the application menu, and tap Sort. Tap any of the following: By Date: Sort the folder contents by date, from most recent to oldest. By Date again to sort in reverse order.

  • Page 98: Messaging: All Messages In One Application

    Reorder accounts You can change the order of the accounts in Account List view. Open Email Open the application menu and tap Tap and hold the account name, wait for the visual cue, and then drag the account up or down. Reply to meeting invitations You receive meeting invitations on your smartphone in the same way that you receive email messages.
  • Page 99 the upper part of Conversations view displays all messages you’ve exchanged with this person, and the bottom part provides the area where you type your next message. You can carry on multiple conversations at the same time. Open Messaging Do one of the following: •...
  • Page 100 Switch between Conversations view and Buddies view Conversations view lists all of your Messaging conversations. Buddies view lists all of your IM buddies. Open Messaging For Conversations view, tap Conversations. For Buddies view, tap Buddies. In Buddies view, tap to expand a buddy list. Tap a buddy name to contact that person.

  • Page 101: Messaging: Text And Multimedia Messaging

    Table 1. Supported emoticons To display this Enter any of these keyboard character combinations... emoticon... :-D :D =D =-D :laugh :lol >:-) >:) >:-> >:> :evil :twisted :| :-| :neutral :meh :-& :& =& =-& :-@ :@ =@ =-@ :sick :) :-) =) =-) :smile :/ :-/ :\ :-\ =/ =-/ =\ =-\ :doh ;) ;-) :wink...
  • Page 102 Multimedia messages consist of text and pictures or videos. You can include pictures in JPG format and videos that you record on your smartphone. DID YOU KNOW You can send and receive text messages even while you are on a phone call. This is easiest when using a hands-free headset or the speaker. BEFORE YOU BEGIN •...
  • Page 103 You can include emoticons in your message (see message). You can also send a contact entry as part of a multimedia message. Do this in the Contacts app (see Send contacts). Receive and view text and multimedia messages You can view pictures, videos, and animated GIFs, and listen to music files included in a multimedia message.

  • Page 104: Messaging: Instant Messaging

    The first time you open Messaging: Tap • Any other time: Open the Accounts. Tap Delete to confirm. account). Your HP Veer 4G) provides another advantage: Online accounts available for HP webOS Messaging Add An Account. application menu and tap Add IM Account. Preferences &...
  • Page 105 Do either of the following: • To set up messaging with one of the accounts listed: Tap the account type. • To set up an account type that is not listed, tap app, and follow the instructions onscreen to add the account. Enter your username and password.
  • Page 106 • In Conversations view, tap an existing conversation. • In Conversations or Buddies view, tap Enter an IM address, or tap to search for a contact. Enter the message text and tap You can include emoticons in your message (see message).
  • Page 107 Do one of the following: • In Conversations view, tap a conversation with the buddy you want to delete. • In Buddies view, tap a buddy. Open the application menu and tap Delete This Tap Delete. Change your online status Open Messaging Tap Buddies.
  • Page 108 Chapter 7 : Email, text, multimedia, and instant messaging...

  • Page 109: Chapter 8 Contacts, Calendar, And Other Personal Information

    Contacts, Calendar, and other personal information Your HP Veer 4G is all you need to organize your personal information and keep it with you wherever you go. All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts.

  • Page 110: Contacts

    Connect to an online address book: If you have an address book in an online account that works with the HP Synergy feature (see 4G), for example, Google or Microsoft Exchange, you can set up Contacts on your smartphone to synchronize and display contacts that you store in the online address book.
  • Page 111 need to open just one view to see all of Emily’s info. The actual data remains separate in the various accounts where you originally created the data; it’s just assembled in one view on your smartphone for your convenience. How can you tell if a contact is linked? Look in the upper-right corner of the contact screen.
  • Page 112 Facebook or LinkedIn info from Contacts on your smartphone. You also cannot add friends to your Facebook or LinkedIn account from Contacts. To work directly with Facebook or LinkedIn, download the free Facebook or LinkedIn application from HP webOS App Catalog (see Download a free application go to facebook.com...
  • Page 113 Find a contact To find a contact within the Contacts app, use these steps. Open Contacts Begin typing any of the following: • First, middle, or last name • First and last initial (no space between) • Company • Nickname For more search options, tap Global Address available if you are using Microsoft Exchange with a Global Address...
  • Page 114 In a linked contact, tap the account icon in the upper-right corner to edit fields specific to that account. NOTE The fields that make up the contact header (name, photo, job title, company) are unique to each account. You must open a specific account to edit these fields.
  • Page 115 • In a linked contact, to add or change the photo of another account: Tap the account button in the upper-right corner and tap the other account (see Linked contacts). Do one of the following: • To take a new photo: Tap Photo, and take the picture.
  • Page 116 Remove a contact from favorites Open Contacts Tap Favorites. Tap a contact and tap Assign a speed dial to a contact You can assign a speed dial to any contact phone number. You can assign up to 23 speed dials. NOTE You cannot assign 1 (the E key) as a speed dial.
  • Page 117 Link a contact When your smartphone recognizes matching information in two or more contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information. You can also manually link contacts. The info for your linked contacts appears combined only on your smartphone;...
  • Page 118 To remove a contact from the Launcher, open the contact, open the application menu, and tap Remove From Launcher. Get in touch with a contact Open Contacts Tap the contact name. Do any of the following: • To call or send an email or instant message to that contact: Tap the appropriate field.
  • Page 119 Customize Contacts Open Contacts Open the application menu and tap Preferences & Set the following options: List Order: Tap to select the criterion by which the contact list is sorted. If you select Last name to sort on, the names are alphabetized by last name, but they still appear in the Contacts list as first name followed by last name.
  • Page 120 Deleting the account from Contacts also deletes the associated contact entries from your smartphone only. The entries are not deleted from the online account. Open Contacts Open the application menu and tap Tap the account name. Remove Account and tap Remove Contact To restart synchronization with an account you have deleted from Contacts: Open...

  • Page 121: Calendar

    You have a few options for getting events to show up in Calendar: Connect to an online calendar: If you have a calendar in an online account that works with the HP Synergy feature (see Your HP Veer Google or Microsoft Exchange, you can set up Calendar on your smartphone to synchronize and display events in the online calendar.
  • Page 122 If you change an event, the change is made in the appropriate calendar. You can also look at the events of just one calendar at a time. Use Calendar for the first time Open Calendar Do one of the following: •...
  • Page 123 Open Calendar or an online account name in the upper-right corner, and tap the calendar you want to use for this event. NOTE If an account doesn’t appear in the list, you can’t add data to that account from your smartphone. If you create an event in All Calendars view, the event is created in the calendar that is set as the default (see Customize...
  • Page 124 Repeat, and then tap a repeat interval or repeat interval and set the end date. DID YOU KNOW To enter a birthday, anniversary, or holiday, create an untimed event. Then select Yearly on [date] all-day (untimed) event. Add an alarm to an event While creating an event (see Create an the event name.
  • Page 125 Go to the day you want, open the application then tap All Day Event. Enter the event details. Change the Calendar display You can change the display of Calendar to show the events from all of your calendars or just the events recorded in one of your calendars. You can also change the color that identifies a calendar account, and you can display events in Day, Week, or Month view.
  • Page 126 Delete an event If you delete an event that is assigned to an online account, the event is deleted in the online account also. IMPORTANT When you delete an Exchange event on your smartphone, notification is not sent to attendees. Open Calendar Do one of the following:...
  • Page 127 (Optional) Tap a participant’s name. If the participant is a contact, the contact entry is displayed. If the participant is not a contact, tap To Contacts to add the participant to your contacts list. Customize Calendar Open Calendar Open the application menu and tap Preferences &...

  • Page 128: Tasks

    Delete an online account from Calendar If you synchronize calendar events with an online account, deleting the account from Calendar stops synchronization of calendar events only—if you also sync contacts or email messages with that online account, those continue to synchronize. Deleting the account from Calendar also deletes any associated events from your smartphone only.
  • Page 129 Enter the task name in the Task name field. To set the task priority, see Set task priority, due date, and other details. You can also use Just Type to create a task directly from the Launcher or Card view. Start typing the task text and, under Quick Actions, tap application opens at a new task, with the text you entered in the body of the task.
  • Page 130 Check off a task Tap the list containing the task. Tap the box to the left of the task name. View tasks that are due today Open Tasks . The number to the right of the List all tasks field shows the total number of tasks that are due today or are overdue.
  • Page 131 My Order in the upper-right corner, and tap the sort option you want: Order, Date, or Priority. To manually sort tasks, tap and hold a task, wait for the visual cue, and then drag it to a new location in the list (see also Reorder your tasks You can change the order of a task list or an individual task.

  • Page 132: Memos

    Do one of the following: • To hide completed tasks: Tap Hide • To delete completed tasks: Tap Delete Completed Delete a task or a task list • Throw the task or task list off the side of the screen and tap confirm.

  • Page 133: Clock

    Change the color of a memo Color-code your memos to help you recognize memos of a certain type. For example, make all of your grocery lists blue. Open Memos Tap the memo. Tap the lower-right corner of the screen, and tap the new color. Delete a memo In an open memo, open the application menu...
  • Page 134 To change the time: See Date & Time. Set an alarm BEFORE YOU BEGIN Make sure ringtone volume is on and you can hear it, and make sure the preference to play the alarm even when the ringer switch is off is set to Play Alarm (see Manage sleep through the night without being disturbed by phone calls, but your alarm still wakes you up in the morning.

  • Page 135: Calculator

    , and then tap the alarm name. Calculator Use Calculator for addition, subtraction, multiplication, and division, and also for determining percent and square root. You can enter numbers in Calculator using either the onscreen keypad or the smartphone’s keyboard. Perform calculations Open Calculator Enter numbers and perform calculations.
  • Page 136 Chapter 8 : Contacts, Calendar, and other personal information...

  • Page 137: Chapter 9 Photos, Videos, And Music

    There’s no need to carry a separate media player; you can play music and videos, and view photos, on your HP Veer 4G. Listen to music through the built-in speaker or through a 3.5mm headset or headphones (sold separately). Take pictures and record videos and then share them with your friends immediately, directly from your smartphone.

  • Page 138: Camera

    Camera Take a picture Your smartphone comes with an easy-to-use, 5-megapixel camera. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see personal touch to your smartphone, use your pictures as your wallpaper (see Save a picture as wallpaper) and as caller ID images (see...
  • Page 139 The following table shows you the photo formats that you can see on your smartphone and the apps you can see them in. Table 1. Photo formats viewable on HP webOS smartphones Photo format View in Photos Download from Email ...
  • Page 140 Besides using USB Drive mode to copy your photos, videos, and DRM-free music from your computer to your smartphone, you can also use solutions available from third-party software developers (sold separately) that facilitate the transfer of media files to your smartphone. For more information, open the browser on your computer and go to palm.com/sync-solutions.
  • Page 141 is not visible, tap the screen to display it. and tap Assign to contact. Enter the contact name and tap the contact. (Optional) Do either or both of the following: • To zoom out or in on a part of the picture: Pinch in or out on the picture.
  • Page 142 Photos. See Online accounts available for HP webOS smartphones for information about the behavior of Facebook, Photobucket, and other online accounts on your smartphone.

  • Page 143: Videos

    Delete an online pictures account Open Photos Open the application menu and tap Preferences & Tap the account name. Remove Account and tap Remove Photo Delete a picture Tap a picture thumbnail to view it full-screen. is not visible, tap the screen to display it. Delete to confirm.
  • Page 144 To add a description, tap Description To begin editing the video, tap Turn your smartphone to landscape view. The sequence of frames that make up the video is displayed at the bottom of the screen. To shorten the video, tap, hold, and drag the handles on either end of the video frame selector.
  • Page 145 A file that is not protected by Digital Rights Management. KEY TERM DRM-free video files can be copied as many times as you like and can be played on your Veer. Use the YouTube application to view YouTube videos (see YouTube). Open Videos Tap an album and tap the video you want to watch.

  • Page 146: Youtube

    Tap the album containing the video. Throw the video off the side of the screen, and tap Delete. YouTube Watch a YouTube video The YouTube application on your smartphone lets you watch videos available online at the YouTube website. Videos are displayed on your smartphone in landscape orientation.

  • Page 147: Music

    Receive and view text and multimedia • Buy music using the Amazon MP3 app (see video), tap Share. The following table lists music formats that you can play on your smartphone: Table 5. Music formats playable on HP webOS smartphones File format AAC+ wireless ®...
  • Page 148 Listen to music After you begin to play music, music continues to play if you switch to another application, turn off the screen, or slide the comes in, music pauses automatically and resumes when you hang up or ignore the call. If you put the Music app in the background while you work in another app, a music notification icon appears at the bottom of the screen.
  • Page 149 DID YOU KNOW If you stop playback of an audio file for which the Genre field is defined as podcast, speech, spoken word, netcast, or audiobook, when you play the item again, playback resumes at the point it was stopped. Return to Album Art view for the currently playing song from anywhere in the Music app You can move around the Music app while a song is playing.

  • Page 150: Amazon Mp3

    Open My Computer (Windows XP), Windows 7), or the Finder (Mac), and double-click the drive representing your smartphone. Delete the song using your computer’s controls. End the connection safely. If you do not eject your smartphone safely, your smartphone resets when you disconnect the USB cable: •...
  • Page 151 • To view the top 100 new releases: Tap • To view the top 100 albums: Tap Albums. • To view the top 100 artists: Tap Artists. • To view the top 100 songs: Tap Songs. View artist information Search for (see Search for a specific song, album, or to (see Browse songs, albums, artists, or...
  • Page 152 To preview a song, tap anywhere on the song entry except the price. Tap the song price and tap Buy. Enter your email address and password, and tap songs without needing to enter your password each time, turn on Enable 1-Click.

  • Page 153: Web And Wireless Connections

    Web and wireless connections With AT&T’s network and your HP Veer 4G smartphone’s web browser, you can take the web with you almost anywhere you go. You can use your smartphone’s Wi-Fi feature to connect to a public, work, or home network. The Bluetooth ®...

  • Page 154: Wi-Fi

    Your smartphone supports Wi-Fi connectivity based on the 802.11 standard (802.11b, 802.11g, and 802.11n), with WPA, WPA2, WEP, and 802.1x authentication. Your Veer is itself a Wi-Fi access point. Use your smartphone to connect your laptop to the Internet. See Palm mobile hotspot.
  • Page 155 • From any screen: Open the connection menu in the upper-right corner of the screen, tap Wi-Fi, and tap Turn on Wi-Fi * Tap the icons in this corner, or drag your finger down across the icons. If your smartphone finds the network you want, tap the network name to connect to it.
  • Page 156 Stored Profiles and tap If you have an HP webOS smartphone, an active AT&T account in good standing, and an appropriate data plan, you can access music, email, and the web at over 20,000 AT&T Wi-Fi Hot Spot locations nationwide, including the following: •...
  • Page 157 • Sports centers • Starbucks locations • Restaurants • Bookstores To find the nearest AT&T Wi-Fi Hot Spot: Open Hot Spots bookmark, and follow the onscreen instructions. AT&T is committed to enhancing your experience by providing powerful broadband speeds. This allows for fast and easy downloads of your favorite music, streaming videos, games, and more.

  • Page 158: Palm Mobile Hotspot

    Palm mobile hotspot What is Palm mobile hotspot? Quickly turn your HP webOS smartphone into a Wi-Fi hotspot for up to five devices. Enjoy mobile Internet access for your laptop while on the go, and let friends or co-workers connect at the same time. The app is simple to configure and easy to use.
  • Page 159 Do one of the following: • If this is your first time opening Palm mobile hotspot, enter a passphrase and tap Done. • If you have an open hotspot set up already, tap WPA2 Personal. Enter a passphrase and tap Done. A message may be displayed if your data plan does not include Palm mobile hotspot.
  • Page 160 NOTE If your data plan does not include Palm mobile hotspot, you cannot access the Internet from devices that use your webOS smartphone as a Wi-Fi hotspot. Contact your wireless service provider to have your data plan enabled for Palm mobile hotspot.

  • Page 161: Vpn

    What is VPN? If you want to use your smartphone to access files on your company’s servers, you may need to set up a VPN (virtual private network). You can do this using the VPN application. VPN enables you to log in to your corporate server through the company’s firewall (security layer).
  • Page 162 If required, enter your security token or other password, and tap Done. Continue to acknowledge that you are accessing a private network. Add a Cisco AnyConnect VPN profile BEFORE YOU BEGIN Get the following information from your system administrator: • VPN server name •...

  • Page 163: Web

    Edit a profile Do one of the following: • Open • From any screen, open the connection menu Preferences. beside the profile you want to edit. Edit your profile settings. Tap Done. Delete a profile Open Do one of the following: •...
  • Page 164 • Open , enter the search term, and press Enter Add a web search engine When you browse to some websites that use search functionality, such as dictionary.com, you may see the notification Web Search Engine Available. This means that you can add this website to the list of search engines your smartphone uses when you use Just Type to enter a search term while in the Launcher or Card view.
  • Page 165 Table 1. Web page navigation To do this... Do the following... Display the address Start typing a search term or web address, or scroll to the top of the page. If the page title is displayed, tap it to view or edit the URL. Save a photo to Press and hold Option...
  • Page 166 Title: Tap to edit. See Text selection gestures want to edit the page title. URL: Enter or edit the URL for the page. For example, change the URL to the home page of a site instead of a drill-down page within the site. Add To Launcher.
  • Page 167 Open the application menu and tap Bookmarks. Do one of the following: • To edit: Tap to the right of the bookmark name. Change the icon (see Create a bookmark), title, or URL and tap • To reorder: Tap, hold, wait for the visual cue, and then drag the bookmark.
  • Page 168 Table 2. Use links on a web page To do this... Do the following... Share via email Press and hold Option Share Link. Share a photo via Press and hold Option email Share Image. Copy a picture from a web page Pictures you copy from the web are stored in the Miscellaneous album in Photos.

  • Page 169: Location Services

    Clear History: Tap to delete your browsing history. Clear Cookies: Tap to delete cookies used by some websites to remember visiting history and user settings. Clear Cache: Tap to delete any web page content that has been stored in the local cache. This ensures that you are viewing the most current content when you visit a web page.

  • Page 170: Google Maps

    DID YOU KNOW The geotag data is stored as an Exif tag in the photo file. A common use of the geotag data is in online photo services like Photobucket and desktop apps like Google Earth, which use the data to position the photo as a thumbnail on a map.

  • Page 171: At&T Navigator

    In Google Maps, use these icons to do the following: Table 3. Google Maps icons Icon Description Search Map: Search for a location or service. Get Directions: Get directions. Map: In Satellite view, tap to return to Map view. Satellite: View a satellite photo of the map area.
  • Page 172 Drive Tap one of the following: My Favorites: Select a destination from your favorites. To add a favorite, tap , and choose the location you want to add from Current Location, Recent Places, Address, Business, Airport, or Contacts. Recent Places: Select a destination from a list of places you have visited recently.
  • Page 173 View maps and traffic conditions Open AT&T Navigator If prompted, tap Allow Once to turn on Location Maps & Traffic. Tap any of the following: Table 4. AT&T Navigator map icons Icon Description Zoom in. Zoom out View local traffic conditions. See your current location.
  • Page 174 Add a location to Favorites Open AT&T Navigator If prompted, tap Allow Once to turn on Share & More. Stuff, and then tap Favorites. and search for the address you want to add as a favorite. Record a location You can mark a location, such as a parked car or a meeting place, so you can easily get back to it.
  • Page 175 Stuff, and then tap Commute Alerts. Enter the following information: Route Name: Enter a name for the route. Origin: Tap to select a point of origin other than your current location. Destination: Tap to select your destination. Time: Set the time of day when you travel this route. Frequency: Tap to select your travel frequency on this route.

  • Page 176: Ypmobile

    remain on only at turns. To learn how to change the screen setting for your smartphone, see Set the interval for turning the screen off automatically. Traffic Alerts: Turn traffic alerts on/off. Map Colors: Set the map color to switch from night to day automatically, or set the map to always show night or day colors.
  • Page 177 Alternatively, browse through service categories in Categories. The first result displayed is the business or branch closest to your current location. Tap to scroll forward or back through the search results. Tap to see the search results in a list. Tap return to map view.

  • Page 178: Bluetooth ® Wireless Technology

    Tap the business name and address to see more details. On the business details page, tap Tap OK. To view your favorites, open the application menu Bluetooth wireless technology ® What is Bluetooth wireless technology? ® With the Bluetooth wireless technology on your smartphone, you can ®...
  • Page 179 If a passkey is not required, pairing is complete when the Devices list appears. If a passkey is required, do one of the following. • An automatically generated passkey appears on the passkey screen: Check the other device screen to verify that the passkey is correct, and tap Yes, connect to connect.
  • Page 180 Disconnect from a device Disconnecting from a device does not mean you delete the relationship you created between the device and your smartphone. See paired device for instructions on how to reconnect with the device. Open Bluetooth Tap the connected device name to disconnect from it. Or tap another device name to disconnect from the current device and connect to the new device.

  • Page 181: Documents

    Documents Your HP Veer 4G enables you to take your office with you—including your Microsoft Office files. You can view Microsoft Word, Excel ® , and PowerPoint your smartphone. You can also set up your smartphone to view files from online collaboration tools such as Google Docs.

  • Page 182: Quickoffice Mobile Office Software

    Quickoffice mobile office software ® With Quickoffice ® mobile office software, you can view Microsoft Word, Excel ® , and PowerPoint ® files on your smartphone. Register Quickoffice software If you register Quickoffice software, you receive notifications of software updates as well as features available only to users who register. Open Quickoffice Register...
  • Page 183 Open a file You can view files in an online account that you set up, files that you copy from your computer (see Copy files between your smartphone and your computer), or files that you receive as an email attachment (see attachments).
  • Page 184 Share a file With the file open, open the application menu Create the email message and tap View cell content in a spreadsheet You can see a larger view of the contents of any spreadsheet cell. Tap the cell. The cell contents appear in a larger view at the bottom of the screen.

  • Page 185: Pdf View

    Update Quickoffice software You can update your Quickoffice software to make sure you have the most current version. Open Quickoffice Open the application menu and tap Check For You can also set a preference to receive a notification if an update is available.
  • Page 186 To search for a file, begin typing the name. Tap the file when it appears. If the PDF file was created with a password, enter the password to open the file. To open another file: Open the application menu the file. To move between open PDFs, tap the center of the gesture area to go to Card view.
  • Page 187 Save a file with a new name With the file open, open the application menu Enter the new file name and tap Save Share a file With the file open, open the application menu Create the email message and tap View bookmarks If a PDF file was created with bookmarks, you can see the bookmarks on your smartphone.
  • Page 188 Chapter 11 : Documents...

  • Page 189: Hp Webos App Catalog And Software Manager

    Reinstall a deleted application Set up a billing account Update or delete a billing account Manage applications with Software Manager Update a downloaded application from a notification Manually check for application updates Chapter 12 : HP webOS App Catalog and Software Manager...

  • Page 190: Browse Applications In Hp Webos App Catalog

    Applications you installed on your old Palm OS by ACCESS or Windows Mobile smartphone do not work on your HP Veer 4G because your Veer uses the new HP webOS. Check App Catalog for a new version of your old favorites.

  • Page 191: Download A Free Application

    Account. Select the state associated with your account. Confirm the link). Browse applications in HP webOS Download for [amount]. Services). Tap Continue. to verify the email Set Up Carrier Chapter 12 : HP webOS App Catalog and Software Manager Buy an...
  • Page 192 Chapter 12 : HP webOS App Catalog and Software Manager You need to have a billing account set up in App Catalog to purchase apps with a promo code—however, your account is not charged when you use...

  • Page 193: Reinstall A Deleted Application

    Credit Card Account, tap Your credit card details are not stored on your smartphone. They Required, select one of the following: You must enter your password the first time you Chapter 12 : HP webOS App Catalog and Software Manager...

  • Page 194: Update Or Delete A Billing Account

    To delete the account information from your smartphone: Tap Remove Account. Chapter 12 : HP webOS App Catalog and Software Manager Manage applications with Software Manager Use Software Manager to work with applications and background services that you add to your smartphone.

  • Page 195: Update A Downloaded Application From A Notification

    To display details about an app and the available update: Tap the app name. • To update one app: Tap the arrow icon to the right of the app name. • To update all apps: Tap Install Updates. Chapter 12 : HP webOS App Catalog and Software Manager...
  • Page 196 Chapter 12 : HP webOS App Catalog and Software Manager...

  • Page 197: Preferences

    Preferences There are lots of ways to make your HP Veer 4G work better for you. Personalize your smartphone to make it match your lifestyle. You can easily customize many features of your smartphone like the wallpaper, screen brightness, ringtone for incoming calls, and more.

  • Page 198: Backup

    Backup Backup is one of the major advantages of your Palm profile. You create a Palm profile when you set up your smartphone. What is a Palm profile? When you create a Palm profile during setup of your smartphone, you gain access to the many advantages of having a Palm profile, including automatic, daily backup of your data.
  • Page 199 Emails, their contents, and attachments, their sort order, and account preferences. Excel See entry for Quickoffice. HP webOS See entry for App Catalog. App Catalog Launcher User customizations such as renamed or reordered Launcher pages (see Reorder Launcher pages...
  • Page 200 Table 1. Backup details Application Backed up Messaging Usernames for IM accounts. Text messages. Instant messages. Music Nothing is backed up. Keep a copy of these files on your computer (see Copy files between your smartphone and your computer). PDF View Nothing is backed up.
  • Page 201 Table 1. Backup details Application Backed up Not backed up Wi-Fi Nothing is backed up. Word See entry for Quickoffice. Manually back up information to your Palm profile Backup occurs automatically every day, but we recommend that you manually back up your information before you reset your smartphone or change your Palm profile settings.

  • Page 202: Date & Time

    Sign in using your Palm profile username and password. Click Device Info. Click I Lost My Phone > Erase Device. Update your Palm profile settings IMPORTANT To ensure that the data on your smartphone is consistent with that stored on your Palm profile, we recommend that you perform a manual backup of your data both before and after you change any of your Palm profile settings (see Manually back up information to your Palm...

  • Page 203: Device Info

    Network time: Network time is set by the AT&T network. Tap Off. If you turn this option off, select the date and time. If you switch from manual time to network time, there might be a delay before the network time updates on your smartphone. Network time zone: or Off.
  • Page 204 Reset Options. Tap one of the following: Erase Apps & Data: Erases all application data and settings, as well as any applications you installed from App Catalog. Erase USB Drive: Erases all files stored in USB drive storage, such as pictures, videos, and music.
  • Page 205 Open the application menu and tap Tests > Work with the support agent to run and view results from one or more tests. Change default applications If you have more than one application on your smartphone that can perform a particular function, you can change the default application to use for that function.

  • Page 206: Exhibition

    USB cable if one is not included in the charging dock package. The charging cable for your Veer is not compatible with a Touchstone charging dock. Also, to use a charging dock, you must connect the USB cable to the AC adapter, and then plug the adapter into a working outlet.
  • Page 207 • If your smartphone is on a charging dock, remove the smartphone from the charging dock. When you exit Exhibition, the last used item on the smartphone is displayed: the Launcher, Card view, or an app window. Use Exhibition Here are some key features of using Exhibition: •...

  • Page 208: Regional Settings

    More. This opens App Catalog displaying a list of apps you can use in Exhibition. Tap an app to download it (see HP webOS App Catalog and Software Manager). You can install as many Exhibition apps as you want. Regional Settings...

  • Page 209: Screen & Lock

    Confirm you want to use the new language, or revert to the original language. Your smartphone restarts after you select a new language. The restart does not affect your data or applications. Formats You can set your smartphone to format numbers, currency, date, and time in the style you prefer.
  • Page 210 Turn advanced gestures on/off Turning on advanced gestures gives you two additional gestures, previous and next, and also changes the way you make the back gesture and the forward gesture in Web. Having these gestures on or off affects the way you can switch among open applications on your smartphone.

  • Page 211: Sounds & Ringtones

    Secure Unlock, tap Change PIN Change Enter the old PIN/password and the new PIN/password. Tap Done. Get notifications when the screen is locked or off Open Screen & Lock Under Notifications, tap to set whether notifications are displayed when the screen is locked. Under Notifications, in Blink Notifications, tap...
  • Page 212 Drag the Volume slider to set the system sounds volume. HP webOS App Catalog and Software Manager). Copy a ringtone to your folder in your smartphone’s USB drive storage. Here’s how to get Copy a ringtone to your smartphone).
  • Page 213 For MP3, AAC, AAC+, and WAV files, you have two options: • To use the file as a ringtone only: Place the file in the Copy a ringtone to your smartphone). If the file is already on your smartphone, connect your smartphone to your computer as described in that procedure, navigate to the file, and move the file to the folder.
  • Page 214 End the connection safely. If you do not eject safely, your smartphone resets when you disconnect the USB cable: • On a Windows computer, right-click the drive representing your smartphone and click Eject. • On a Mac computer, from your desktop, drag the drive representing your smartphone to the Trash.

  • Page 215: Chapter 14 Troubleshooting

    Help system, you get results not only from the Help system, but from Palm’s Support Knowledge Base as well. In this chapter 6Ts: Ways to get your HP Veer 4G working again Palm profile Battery Screen and performance...

  • Page 216: 6Ts: Ways To Get Your Hp Veer 4G Working Again

    6Ts: Ways to get your HP Veer 4G working again Introduction Is your smartphone not working the way you expect it to? Has it stopped responding to taps? Is one of your applications not responding or behaving strangely? These problems can be pretty easy to fix.
  • Page 217 Why this might help Restarting your smartphone closes all applications, frees up all memory, and reinitializes wireless services (phone, Bluetooth ® VPN). A fresh start. An occasional restart can be good for your smartphone just the way a restart can be good for your computer. Every once in a while, restart your smartphone. Did this solve the problem? •...

  • Page 218: Palm Profile

    T5. Take out the battery IMPORTANT This solution is not available for your Veer. Do not try to remove the battery. Attempting to remove the battery from your Veer voids the warranty. Skip to T6. Tether your smartphone to your computer and reinstall T6.
  • Page 219 At least three signal-strength bars showing white (not gray)? No? Then move to a location where you get a stronger signal from the AT&T network. You can’t use a Wi-Fi connection to create your Palm profile. A battery icon that is green or at least one-third white? No? Then charge your smartphone: Plug the USB cable into the AC charger, plug the charger into an electric outlet, and attach the magnetic end of the cable to the charger/connector on your...
  • Page 220 Tap the field labeled First & Last Name name. Tap Next. Create a password for your profile. It must be between 6 and 20 characters long. You must enter it exactly the same way in the Password Re-enter Password you enter your password: •...
  • Page 221 Creating your Palm profile: Unable to complete? Try this Restart your smartphone and begin again by doing this: Press and hold the power button until you see two buttons— Turn Off and Cancel. Turn Off. Wait for the smartphone to shut down completely. Press and hold the power button and begin setup again.

  • Page 222: Battery

    Services. Select one of the support options. Battery WARNING Never remove the back cover of your Veer. The battery is built in to your smartphone and is not removable. The battery drains quickly If the battery seems to drain quickly from normal use, see battery life for tips on improving battery life.

  • Page 223: Screen And Performance

    NOTE The charging dock does not work when it is connected to a computer. • Make sure the AC charger is securely inserted into a working outlet. • If the outlet is connected to a light switch or power strip, make sure the power is on.
  • Page 224 HP webOS. Applications written for earlier Palm smartphones using the Palm OS by ACCESS operating system or Windows Mobile are not compatible with your Veer. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly.

  • Page 225: Phone

    Phone Signal strength is weak Become familiar with low coverage areas where you live, commute, work, and play. Then you know when to expect signal-strength issues. • If you’re standing, move about 10 feet (3 meters) in any direction. • If you’re in a building, move near a window.

  • Page 226: Hands-Free Devices

    • Confirm that no obstructions, including your body, are between the smartphone and your hands-free device. For example, move your smartphone to the same side of your body as your hands-free device. My smartphone seems to turn off by itself Your smartphone has a power-saving feature that’s set to turn off the screen if it has been idle for one minute.

  • Page 227: Synchronization

    Connect with a smartphone • Check the compatibility list at device is compatible with your Veer. • Even if the hands-free device is compatible with your smartphone, your smartphone may not support all the features of the device. Check the documentation that came with your hands-free device or the manufacturer’s website for feature-compatibility information between...
  • Page 228 I want to sync with Outlook or Palm Desktop by ACCESS software on my computer Your Veer can synchronize with select online services so that you can store and sync your info in online accounts (see can access your data even when you are not able to make a connection to the web because your data is stored on your smartphone.

  • Page 229: Data Connections

    A notification tells me that there is not enough free memory to synchronize Tap the center of the gesture area to display Card view. Scroll through the cards and note how many applications are open. Close any application you are not using by throwing its card off the top of the screen.

  • Page 230: Email

    I can’t make a data connection over the AT&T network For help with data connections over a Wi-Fi network, see Wi-Fi connection from my home network. or connection from a public or corporate network. • Turn off Wi-Fi (see Turn Wi-Fi on/off).

  • Page 231: Messaging

    I have problems sending email (IMAP and POP accounts) If you are able to receive email messages but cannot send them, try the following: • Turn on authentication (see Set up email when automatic setup Many service providers require authenticated access, or ESMTP, to use their SMTP servers for outgoing mail.
  • Page 232 (IM) account for information. If the account you want is not listed, or is not available in HP webOS App Catalog when you tap Find More, the account is not available at this time. Be sure to check back—your webOS smartphone periodically adds support for new...

  • Page 233: Wi-Fi

    • Restart your smartphone (see Restart your smartphone). Wi-Fi I can’t make a Wi-Fi connection from my home network For help with data connections over the AT&T network, see data connection over the AT&T network. • Turn off Wi-Fi, and then turn it on again (see Turn Wi-Fi •...

  • Page 234: Web

    compatible with 802.11b/g. Check with the system administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop) to verify that the Wi-Fi network supports the 802.11b or 802.11g wireless protocol and that it is working correctly. Also find out if a password is required in order to access this network.

  • Page 235: Calendar And Contacts

    The HP Synergy feature on your smartphone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it. Even though the information is visible in one view, the sources of that information are kept separate.
  • Page 236 The smartphone does not sync second- and third-level connections. • If the missing contact information is from another account that is compatible with the HP Synergy feature, you need to contact the developer for help. • Sync your Contacts accounts (see...
  • Page 237 • If you are trying to synchronize with a desktop application using the USB cable, note that webOS does not support synchronization of HP webOS smartphones with desktop software such as Palm Desktop software or desktop Outlook. Instead, webOS smartphones synchronize wirelessly with online services such as Google or Microsoft Exchange ActiveSync.

  • Page 238: Camera

    I have duplicate calendar events • If the events are from an online account, delete the account from your smartphone (see Use the Accounts application to edit or delete an online account), log in to the account on your computer and delete any duplicate data, and then add the account to your smartphone again (see Accounts application to set up an online •...

  • Page 239: Amazon Mp3

    Catalog on the smartphone. The app details page for a web app appears with a gray background. Because web-distributed apps have not been reviewed by HP, they cannot be found in App Catalog on the smartphone; they may, however, appear in Software Manager after they are installed.
  • Page 240 If you have been charged multiple times for the same app, you must provide proof to HP. If the charge is not removed after 24 hours, contact Palm Support: Go to palm.com/support. Select your smartphone and AT&T, and click Support Services.
  • Page 241 originate in App Catalog. Your webOS smartphone can serve only one App ID instance at any given time. • If you received an error message that there is not enough room to install the app, make space for the new application by deleting another application (see Delete applications).

  • Page 242: Transferring Information To And From Your Computer

    If you installed an app that was intended for a wireless service provider other than AT&T, that app is also not certified by HP for your smartphone and you need to uninstall the app before updating your smartphone.

  • Page 243: Backing Up And Restoring Data

    level of the drive. As long as the file is in a supported format, your smartphone can detect and open it. NOTE If you move a music file into the ringtones folder, the Music application cannot find it. Backing up and restoring data I need to reset my smartphone but don’t understand the difference among the erase options The four erase options are as follows:...

  • Page 244: Updates

    Doctor. Chapter 14 : Troubleshooting Transferring information from another HP webOS phone I want to get files off my old webOS phone, but the screen is cracked or doesn’t respond to taps, so I can’t access USB Drive...
  • Page 245 • Web: Delete stored web browsing information by clearing your history, cookies, and cache (see Customize web browser • Third-party applications: You can delete infrequently used applications (see Delete applications). settings). Chapter 14 : Troubleshooting...
  • Page 246 Chapter 14 : Troubleshooting...

  • Page 247: Glossary Of Terms

    See also application update An update from the developer of an application you installed through HP webOS App Catalog on your smartphone. You can check for application updates manually in Software Manager. Additional fees may apply. See Manually check for application updates.
  • Page 248 Launch when you have an application filling the screen. HP webOS The operating system of your HP Veer 4G. Key features of HP webOS computer. include gestures, cards, merged views, and linked contacts. Just Type...
  • Page 249 See also dashboard. Throw a notification off the side of the screen to dismiss it. online account The HP Synergy feature makes it easy to synchronize all data from an online account. An online account is a web-based or server-based location where you keep contacts and/or calendar information, such as Google or Exchange.
  • Page 250 See Your HP Veer system update Updates provided to HP webOS and core applications such as Contacts and Calendar. When a system update is available, a notification appears on your smartphone. You can also check for system updates manually. See...

  • Page 251: Online Accounts Available For Hp Webos Smartphones

    Online accounts available for HP webOS smartphones Table 1. Online accounts available for HP webOS Account Applications that display data from this account Messaging Exchange Contacts, Calendar, Tasks, Email Facebook Contacts, Calendar, Photos, Videos Google Contacts, Calendar, Messaging, Email LinkedIn...
  • Page 252 Table 1. Online accounts available for HP webOS Account Applications that display data from this account Yahoo! Contacts, Calendar, Messaging, Email YouTube Videos The frequency with which data is synced or transferred between the smartphone and online accounts depends on the account you are using. For information about account sync intervals, go to kb.palm.com...

  • Page 253: Specifications

    • Built-in GPS (A-GPS) Processor technologies • Qualcomm MSM 7230 processor Battery • Rechargeable lithium-ion (nonremovable) • 910mA/hr power capacity Operating system • HP webOS Camera • 5 megapixel • Auto-exposure • Auto-white balance • Geotagging • Video capture Size •...
  • Page 254 Magnetic connector. Connects to charger/data transfer cable with USB 2.0 Hi-Speed and 3.5mm audio adapter for headset (headset sold separately). Back cover (nonremovable) • Compatible with the HP Touchstone charging dock (sold separately) Specifications wireless technology 2.1 + EDR with A2DP (stereo Bluetooth) support ®...
  • Page 255 Table 1. Specifications Category Description Included HP webOS applications • HP webOS App Catalog (at time of purchase) • Calculator • Calendar • Camera • Clock • Contacts • Email • Memos • Messaging (integrated SMS, MMS, and IM) •...
  • Page 256 Table 1. Specifications Category Description Included configuration and • Accounts preference applications (at time of • Backup purchase) • Bluetooth • Date & Time • Device Info • Exhibition • Gesture Tutorial • Help • Location Services • Regional Settings •...

  • Page 257: Regulatory And Safety Information

    This smartphone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as: FCC ID: O8F-BROU The FCC ID is located on the back of your HP webOS smartphone, behind the touchscreen. To view the FCC ID, slide the keyboard out. CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 258 WHO Fact sheet 193: June 2000. Battery Replacement Do not attempt to replace the rechargeable battery in the Veer yourself. The battery may only be replaced by HP or a HP Authorized Service Provider. Regulatory and safety information Power Specifications Use only HP-approved power accessories such as AC power adapters, USB cables, and batteries.
  • Page 259 This information (product disassembly instructions) is posted on the Hewlett-Packard website at hp.com/go/recyclers. These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and resell HP equipment.
  • Page 260 between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Small children: Do not leave your smartphone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the smartphone.
  • Page 261 Battery: Your smartphone includes an internal lithium-ion or lithium-ion polymer battery. Please note that use of certain data applications can result in heavy battery use and may require frequent battery charging. Any disposal of the smartphone or battery must comply with laws and regulations pertaining to lithium-ion or lithium-ion polymer batteries.
  • Page 262 ESD events, you may want to take extra precautions to protect your electronic equipment against ESD. Owner’s Record The model number and regulatory number are located on the back of your Veer, behind the touchscreen. To find the serial number, open Device Info.
  • Page 263 Record the model number and serial number in the space provided below. This will be helpful if you need to contact us about your smartphone in the future. Product: HP Veer 4G Model: P160UNA Serial No.: Regulatory and safety information...
  • Page 264 Regulatory and safety information...

  • Page 265: Index

    Index NUMERICS Acrobat Reader files. See PDF files active calls. See phone calls 100PALM folder ActiveSync accounts. See 112 phone numbers Exchange ActiveSync accounts 3G files Add An Account option 3G network Calendar 4G network Contacts 911 phone numbers Email 999 phone numbers Add Bookmark option Add Contact Reminder...
  • Page 266 throwing off top of screen – troubleshooting updating appointments. See events artists AT&T Address Book accounts AT&T customer support – AT&T Hot Spots AT&T network attachments certificates in files as internal memory and messages and opening pictures as saving vCards videos as audio files.
  • Page 267 defined closing displaying applications displaying open applications Exhibition dragging items in Launcher emails from cloud, synchronization in Facebook status features of colors Google Maps from for calendar entries managing applications in for email message text maximizing applications for memos memos from columns, resizing messages from compatibility information...
  • Page 268 instant messaging accounts international dialing network settings notifications – phone settings restricted dialing roaming shortcuts signatures Text Assist TTY/TDD devices voicemail numbers Web browsers – Wi-Fi connections cutting text dashboard data connection icons data roaming data service providers data services –...
  • Page 269 scrolling in email accounts See also Word files; Excel files; instant messages accounts PowerPoint files; PDF files memos DOCX files tasks Download for free option text downloading videos See also App Catalog; buying VPN profiles – applications electrostatic discharge (ESD) email email files...
  • Page 270 See also troubleshooting Help application hidden phone numbers history holiday events hospitals hotspots HP Veer 4G smartphone. See Veer 4G smartphone HP webOS App Catalog. See App Catalog HP webOS. See webOS platform HSDPA data network HTML 4.01 –...
  • Page 271 data services updates display limit in Quick Launch instant messages Google maps hotspots Interactive Tests Launcher interference notifications and internal memory. See memory Quick Launch international dialing signal-strength international language settings title bar web page Internet. See websites ignored calls Internet service providers IM.
  • Page 272 Mac computers data transfer from phone drive machinery, operating manual backup manual message retrieval manual setup – email accounts network settings manual synchronization manual updates maps Mark all completed/incomplete command Mark as read/unread command media files medical devices meeting invitations. See meeting requests meeting participants meeting requests...
  • Page 273 backup summary data transfer to defined pacemakers Quickoffice page indicator synchronization of page indicators page names, changing uploading to page scrolling online address books pairing devices online calendars Palm Desktop software See also calendars Palm mobile hotspot online help Palm OS online pictures accounts Palm profile.
  • Page 274 pictures albums for attaching backup summary caller IDs with contact continuous burst mode copying deleting displaying downloading sending slideshows taking – troubleshooting uploading viewing slideshows of wallpaper pictures. See icons; wallpaper pinch gestures pinch in gesture pinch out gesture PINs play lists playback controls for music...
  • Page 275 searching directions – customizing document files for albums email for artists instant messages for contacts multimedia messages for emails for files PDF files for memos pictures for music text messages for text sensors for videos services for websites Set a ringtone option help content Set due date for all command icon used for...
  • Page 276 Subscriber Identity Module card. See SIM card supported file types. See file types; specific file types swipe gesture switching messaging accounts sheets slides views Sym key symbols, entering Sync deleted emails option Sync Now option synchronization – cloud contacts desktop organizers email Exchange accounts Exchange servers...
  • Page 277 – memos and restoring data in settings verifying user safety information – vCards Veer 4G smartphone See also phone features of verification user profiles Vibrate setting video playback controls Video Roll album videos – viewing...
  • Page 278 cache for dialing from display options for entering information on images on Launcher icons for navigating through opening recently viewed refreshing sharing – troubleshooting web search – web-based email webOS Doctor – webOS platform websites accessing customer support accessing secure blocking popups from browsing connecting to...

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