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Cisco Lynksys WIP300 User Manual

Cisco ip phone user guide
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Wireless-G
IP Phone

User Guide

Voice
WIP300
Model No.

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Summary of Contents for Cisco Lynksys WIP300

  • Page 1: User Guide

    Wireless-G IP Phone User Guide Voice WIP300 Model No.
  • Page 3 Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

  • Page 4: Table Of Contents

    Table of Contents Chapter 1: Introduction Welcome What’s in This User Guide? Chapter 2: Getting to Know the Wireless-G IP Phone The Bottom Panel The Front Panel The Side Panel The Back Panel Chapter 3: Installing and Using the Wireless-G IP Phone Overview Charging the IP Phone’s Battery...
  • Page 5 Wireless-G IP Phone Profile Password Secure Setup Settings Language Clock Alarm Clock Call Settings cSpeed Dial Sound Settings Display Settings Keypad Tools Chapter 5: Using the Web-based Utility Overview How to Access the Web-based Utility Phonebook E-mail Network Profile Settings...
  • Page 6 Appendix B: Glossary Appendix C: Specifications Appendix D: Warranty Information Appendix E: Regulatory Information Appendix F: Contact Information Wireless-G IP Phone...
  • Page 7 Figure 3-26: Standby Screen Figure 3-27: Call Connected Figure 3-28: Line Options Figure 3-29: Second Call Figure 3-30: Unlock Keys Figure 4-1: Front Panel of IP Phone Figure 4-2: Standby Screen Figure 4-3: Standby Screen Figure 4-4: Main Menu Figure 4-5: Call Log...
  • Page 8 Figure 4-59: Edit EAP Type (WPA-PSK) Figure 4-60: Change EAP Type (WPA-PSK) Figure 4-61: Enter SSID Figure 4-62: Change Transmit Key Figure 4-63: Edit WPA Key Figure 4-64: Profile Added Figure 4-65: Edit Proxy IP Figure 4-66: Enter Proxy IP Wireless-G IP Phone...
  • Page 9 Wireless-G IP Phone Figure 4-67: Enter Register Proxy IP Figure 4-68: Enter Register Proxy Port Figure 4-69: Change Outbound Proxy IP Figure 4-70: Edit Outbound Proxy Port Figure 4-71: Change Expire Time Figure 4-72: Change Phone Number Figure 4-73: Change User Name...

  • Page 10: Chapter 1: Introduction Welcome

    So, networks not only are useful in homes and offices, but also can be fun. Use the instructions in this User Guide to help you set up and configure the IP Phone after you have created an account with your Internet phone service provider.

  • Page 11: What's In This User Guide

    Discusses how to configure the IP Phone’s settings. • Appendix A: Troubleshooting Describes potential problems and solutions, as well as frequently asked questions, regarding use of the IP Phone. • Appendix B: Glossary Gives a brief glossary of terms frequently used in networking.
  • Page 12 • Appendix E: Regulatory Information Provides regulatory information regarding the IP Phone. • Appendix F: Contact Information Provides contact information for a variety of Linksys resources, including Technical Support. Chapter 1: Introduction What’s in This User Guide? Wireless-G IP Phone...
  • Page 13 Wireless-G IP Phone Chapter 1: Introduction What’s in This User Guide?

  • Page 14: Chapter 2: Getting To Know The Wireless-G Ip Phone

    Chapter 2: Getting to Know the Wireless-G IP Phone The Bottom Panel The IP Phone’s USB mini-B port is located on the bottom panel of the Phone. Use the USB mini-B port to connect the included AC adapter to the IP Phone to charge its battery.

  • Page 15: The Front Panel

    Wireless-G IP Phone The Front Panel The IP Phone’s buttons and their functions are described in the table below: Icon Button Name Function Softkeys Press the Soft Keys to select menu items directly above the Soft Keys. Navigation Button Move the Navigation button up or down to scroll through menus and settings.

  • Page 16: The Side Panel

    The Side Panel The IP Phone’s Headset jack is located on the side panel of the Phone. Use it to connect a headset for hands-free operation. Headset Jack Chapter 2: Getting to Know the Wireless-G IP Phone The Side Panel...

  • Page 17: The Back Panel

    Wireless-G IP Phone The Back Panel The IP Phone’s battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to “Chapter 3: Installing and Using the Wireless-G IP Phone”.

  • Page 18: Chapter 3: Installing And Using The Wireless-G Ip Phone

    Overview This chapter provides instructions for first-time installation and basic use of the IP Phone. Follow the steps below to get started. Once you have finished configuring the phone you will be able to make and receive Internet phone calls.

  • Page 19: Charging The Ip Phone's Battery

    Wireless-G IP Phone Charging the IP Phone’s Battery 1. Connect the small end of the included AC power adapter to the USB mini-B port on the bottom of the IP Phone. USB mini-B port 2. Plug the other end of the adapter into a standard electrical outlet.

  • Page 20: Setting Up The Wireless-G Ip Phone

    3. Scroll to Profile, then press the Navigation button to enter the Profile menu. 4. You see a message asking you to create a password. Press the Navigation button, then use the numeric keypad to enter a password. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 21 6. Scroll to SIP Account, then press the Select Soft Key to enter the SIP Account menu. 7. Press the Option Soft Key, then press the Select Soft Key to edit the default SIP account. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 22 9. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting. When you are finished changing the setting, press the Navigation button to save your changes. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 23 10. When you are finished making changes in the advanced settings menu, press the Back Soft Key until you return to the Profile menu. 11. Highlight Network Profile, then press the Select Soft key to enter the Network Profile menu. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 24 OPEN. 13. Press the Option Soft Key to enter the Profile Options menu, then press the Select Soft Key to edit the network profile. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 25 15. Highlight ESSID, then press the Select Soft Key to enter the ESSID menu. 16. Highlight Site Survey, then press the Navigation button to scan for your wireless network. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 26 To enter the ESSID name manually, press the Back Soft Key to return to the ESSID menu, highlight New ESSID, then press the Navigation button to edit the ESSID name. When you are finished entering the ESSID name, press the Navigation button to save it. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone Wireless-G IP Phone...
  • Page 27 18. Press the Back Soft Key until you return to the Wireless Settings menu. 19. Highlight Security, then press the Navigation button to enter the Security menu. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 28 If you don’t have security enabled on your wireless network, select OPEN. 21. When you are finished selecting wireless security settings, press the Back Soft Key until you return to the Edit menu. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 29 22. Highlight Account Choice and press the Navigation button to enter the Account Choice menu. 23. Press the Navigation button to assign the default SIP account to the current network profile. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 30 24. Highlight On, then press the Navigation button to activate the SIP Account. 25. Press the Back Soft Key until you return to the Phone’s home screen. Installation is complete. Proceed to the next section, “Using the Wireless-G IP Phone.” Chapter 3: Installing and Using the Wireless-G IP Phone...

  • Page 31: Using The Wireless-G Ip Phone

    Navigation button to save the new volume level or the Back Soft Key to cancel. For additional information about your Wireless-G IP Phone, proceed to “Chapter 4: Configuring the Wireless-G IP Phone.” Description Chapter 3: Installing and Using the Wireless-G IP Phone...

  • Page 32: Chapter 4: Configuring The Wireless-G Ip Phone

    Chapter 4: Configuring the Wireless-G IP Phone Home Screen The home screen displays a variety of information about the IP Phone. Refer to the table below for a list of icons that appear on the home screen and their meanings:...

  • Page 33: Main Menu

    Delete the currently selected contact. Add a new contact. Call Log The IP Phone keeps a list of the calls you’ve recently missed, dialed, and received. Refer to the table below for a list of options available in the Call Log: Option Description Missed Calls Displays a list of calls you’ve recently missed.

  • Page 34: E-Mail

    Dialed/Received E-mail The IP Phone’s built-in e-mail client allows you to send and receive messages using your POP3 e-mail account. Note: Not all e-mail services support POP3. Contact your e-mail service for more information about POP3 settings and support. Configuring Your Account 1.

  • Page 35: Using The E-Mail Client

    • Edit: Allows you to quickly edit a sent message and send it to other contacts or save it as a draft. • Delete: Allows you to delete the current message from your Outbox. • Clear Outbox: Allows you to delete all of the e-mail messages in your Outbox. Chapter 4: Configuring the Wireless-G IP Phone Using the E-mail Client...

  • Page 36: Speed Dial

    Highlight the number you want to assign to the speed dial location, then press the Navigation button. 5. Press the Back Soft Key until you return to the main Speed Dial menu. Chapter 4: Configuring the Wireless-G IP Phone Speed Dial...

  • Page 37: Profile

    Network Profile The Network Profile menu allows you to assign up to six wireless access points for your IP Phone to connect to. To view the details of a profile, press the Navigation button. To edit a profile, highlight the network profile you would like to edit, then press the Option Soft Key. Refer to table below for a list of...

  • Page 38: Editing A Network Profile

    • ESSID: Allows you to enter your wireless network’s ESSID name or perform a site survey to view wireless networks in range of the IP Phone. • Data Rate: Allows you to specify the data rate of your wireless network. If you don’t know the data rate, select Auto.

  • Page 39: Sip Account

    SIP Account The SIP Account menu allows you to assign up to six SIP accounts to your IP Phone. To view the details of an account, press the Navigation button. To edit a SIP account, highlight the account you would like to edit, press the Option Soft Key, then press the Select Soft Key to edit the account. Refer to table below...
  • Page 40 • Local Port: Allows you to enter the local network port the IP Phone uses. • Reg. Timer(sec): Allows you to change the amount of time the IP Phone waits between registration attempts with the SIP server. • Codec: Allows you to select Auto, G.711a, G.729a, or G.711u as the codec the phone uses for encoding and decoding audio.

  • Page 41: Roaming

    4. Enter the old password, then press the Navigation button. 5. When you see the New Password screen, enter a new password for the Profile menu. 6. When you are finished entering the password, press the Navigation button to save it. Chapter 4: Configuring the Wireless-G IP Phone Roaming...

  • Page 42: Secure Setup

    Secure Setup The Secure Setup menu allows you to configure your IP Phone’s wireless network settings with the push of a button. If you have a Linksys wireless router or access point that supports SecureEasySetup, you can use the Secure Setup feature to quickly and easily configure your IP Phone’s wireless network settings.

  • Page 43: Clock

    Wireless-G IP Phone Clock The Clock menu allows you to set the IP Phone’s time and date settings. Refer to the table below for a list of options available in the Clock menu. Option Description Time Set the time displayed on the IP Phone’s home screen.

  • Page 44: Call Settings

    Call Settings The Call Settings menu allows you to change all call related settings on the IP Phone. Refer to the table below for a list of options availabe in the Call Settings menu. Option Description Call Waiting Enable or disable call waiting.

  • Page 45: Sound Settings

    Enable or disable the IP Phone’s warning tones, such as low battery. Display Settings The Display Settings menu allows you to customize the IP Phone’s display. Refer to the table below for a list of options available in the Display Settings menu. Option...

  • Page 46: Keypad

    Keypad The Keypad menu allows you to customize the IP Phone’s keypad settings. Refer to the table below for a list of options available in the Keypad menu. Option Description Keypad Lock Lock the IP Phone’s keypad. To unlock the keypad, press the Left Soft Key then press the * (Star) key.

  • Page 47: Tools

    Wireless-G IP Phone Tools Use the Tools menu to view information about your IP Phone and network status. Refer to the sections below for the options available in the Tools menu. Option Description Signal Quality View signal status information for the wireless access point you’re connected to.

  • Page 48: Chapter 5: Using The Web-Based Utility

    How to Access the Web-based Utility 1. To start, you will need the IP phone’s IP address. From the phone’s home screen press the Status soft key. The next screen will display the Phone Status. Item 2 is the IP address. Note the address. If you use a Static IP, the address will stay the same. If you use a DHCP, the IP address may change every time you turn on the phone.

  • Page 49: Figure 5-1: Wireless Network Status Screen

    Note: To make a selection or confirm an entry, you must click on the option at the bottom of the screen. Pressing the Enter key will not confirm your selection(s). Status Click on the Status tab to view the IP phone’s IP Address, Mac address, ESSID and BSSID. Figure 5-1: Wireless Network Status screen Chapter 5: Using the Web-based Utility...

  • Page 50: Phonebook

    “Settings Saved Successfully” entry, or select a different tab. Chapter 5: Using the Web-based Utility Phonebook Figure 5-2: Phone Book Edit screen at the top of the screen,. You can then click on the Phonebook tab to add another Wireless-G IP Phone...

  • Page 51: E-Mail

    E-mail The IP Phone’s built-in e-mail client allows you to send and receive messages using your POP3 e-mail account. Click on the E-mail tab. You can choose to Configure a new e-mail contact, Remove an existing contact, or make a contact Active. To Configure a new account, select Configure from the E-mail Account List.

  • Page 52: Network Profile

    Network Profile The Network Profile menu allows you to assign up to six wireless access points for your IP Phone connection. Click on the Network tab to see the Network Profile List. This list shows the six accounts, including the one that is Active. Only one account at a time can be active. You can use the blue arrow to move an option down the list, or the red arrow to move an option up the list.

  • Page 53: Sip

    Wireless-G IP Phone You can use SIP to Configure or Remove the SIP Account Settings. You can assign up to six SIP accounts to your IP Phone. To view the SIP settings, select the SIP tab. You will see the Account List. This list shows the configured accounts and which ones are active. To edit a SIP account, click on Configure. You can add, change or edit the Internet phone service Account Name, Phone Number, Authentication ID, Authentication Password, SIP Domain, Local Port, Proxy Address, Proxy Port, Outbound Address, Outbound Port and Register Timer (in seconds).

  • Page 54: Settings

    Click the Settings tab to make changes to Call, Sound and Display Settings and the Clock. Refer to the table below for a list of options in the Settings Menu. Chapter 5: Using the Web-based Utility Settings Figure 5-6: Settings screen Wireless-G IP Phone...
  • Page 55 Set the Regional tone setting to North America or Japan Sound Settings Click the Sound Settings tab to change the IP Phone’s speaker volume, ringer settings, and warning tones. Refer to the table below for a list of options available in the Sound Settings menu.
  • Page 56 Wallpaper Change the picture displayed on the home screen. Clock Click the Clock tab to set the IP Phone’s time and date settings. Refer to the table below for a list of options available in the Clock menu. Option Description...

  • Page 57: Software

    Wireless-G IP Phone Software Select the Software tab. You can view the Software Information for your Wi-Fi phone. Click on Upgrade to confirm the settings, or click on Cancel Settings if you do not want to upgrade. Software Information Option...

  • Page 58: Bootcode

    View the Current Version of the bootcode Bootcode Image Select a New bootcode Image by typing in the address, or selecting it by clicking on Choose Chapter 5: Using the Web-based Utility Bootcode Figure 5-8: Bootcode screen Wireless-G IP Phone...

  • Page 59: Password

    Wireless-G IP Phone Password This screen allows you to change the password information of the Wi-Fi phone. Select the Password tab. Enter the new Username and/or Password for the IP Phone. Select Save Settings to immediately change the password, or select Cancel Settings to cancel.

  • Page 60: Appendix A: Troubleshooting

    This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G IP Phone. Read the description below to solve your problems. If you can't find an answer here, check the website of your Internet phone service provider or the Linksys website at www.linksys.com/international.
  • Page 61 IP Phone. 6. Select the protocol you will be using, UDP. 7. Enter the IP address of the IP Phone. For example, if the IP Phone’s IP address is 192.168.1.100, you would enter 100 in the field provided.
  • Page 62 Go through this checklist until your problem is solved: • Check the ringer volume on the IP Phone, and make sure it is set to an audible level. • Follow these instructions to reboot your cable or DSL modem, IP Phone, and router: 1.
  • Page 63 IP Phone. 6. Select the protocol you will be using, UDP. 7. Enter the IP address of the IP Phone. For example, if the IP Phone’s IP address is 192.168.1.100, you would enter 100 in the field provided.
  • Page 64 4. The power LED does not light up. Go through this checklist until your problem is solved: • Remove the IP Phone’s battery from its compartment. Wait five seconds while the IP Phone resets itself. Insert the battery and power on the IP Phone. •...

  • Page 65: Frequently Asked Questions

    Can I use the IP Phone to make a call and browse the Internet at the same time? No. The IP Phone supports either calling or web browsing, not both at the same time. However, you can make calls with the IP Phone while browsing the Internet on your computer. Please note that your web browsing may affect the quality of your telephone call, depending on the amount of upstream data traffic passing through your Internet connection.

  • Page 66: Appendix B: Glossary

    Wireless-G IP Phone Appendix B: Glossary This glossary contains some basic networking terms you may come across when using this product. For more advanced terms, see the complete Linksys glossary at http://www.linksys.com/glossary. Access Point - A device that allows wireless-equipped computers and other devices to communicate with a wired network.
  • Page 67 Wireless-G IP Phone DMZ (Demilitarized Zone) - Removes the Router's firewall protection from one PC, allowing it to be “seen” from the Internet. DNS (Domain Name Server) - The IP address of your ISP's server, which translates the names of websites into IP addresses.
  • Page 68 Wireless-G IP Phone ISP (Internet Service Provider) - A company that provides access to the Internet. LAN - The computers and networking products that make up your local network. MAC (Media Access Control) Address - The unique address that a manufacturer assigns to each networking device.
  • Page 69 Wireless-G IP Phone Switch - 1. A data switch that connects computing devices to host computers, allowing a large number of devices to share a limited number of ports. 2. A device for making, breaking, or changing the connections in an electrical circuit.

  • Page 70: Appendix C: Specifications

    One Mini USB 1.1 Port, One Stereo Ear Phone Jack Display 2.2 inch (55.9 mm) (240 x 320 pixels) Network Protocols TCP/IP Security WEP (64/128), WPA-PSK Encryption Voice Protocols SIP v2 Session Initiation Protocol (RFC3261), SDP (RFC2327) Voice Codecs G.711 u/A-law, G.729a/b Appendix C: Specifications Wireless-G IP Phone...
  • Page 71 Wireless-G IP Phone DTMF Transmission In-band, Out-band (RFC2833) Voice Quality Acoustic Echo Cancellation Jitter Buffer Control Comfortable Noise Generation Packet Loss Concealment Dimensions 1.84" x 5.32" x 0.74" (W x H x D) (46.7 mm x 135.2 mm x 18.8 mm) Unit Weight 4.20 oz.

  • Page 72: Appendix D: Warranty Information

    Wireless-G IP Phone Appendix D: Warranty Information LIMITED WARRANTY Your Internet phone service provider warrants to You that, for a period of one year (the “Warranty Period”), your Linksys Product will be substantially free of defects in materials and workmanship under normal use. Your exclusive remedy and Your Internet phone service provider’s entire liability under this warranty will be for Your Internet phone service provider at its option to repair or replace the Product or refund Your purchase price less any rebates.
  • Page 73 Wireless-G IP Phone Appendix D: Warranty Information...

  • Page 74: Appendix E: Regulatory Information

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment has been SAR-evaluated. The Maximum average SAR(1g) test value is 0.836 W/kg. Linksys declares that WIP300 (FCC ID: Q87-WIP300) is limited in CH1~CH11 for 2.4 GHz by specified firmware controlled in U.S.A. Appendix E: Regulatory Information...
  • Page 75 Wireless-G IP Phone Safety Notices Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Do not use this product near water, for example, in a wet basement or near a swimming pool.
  • Page 76 Wireless-G IP Phone User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Electric and Electronic Equipment (WEEE) This document contains important information for users with regards to the proper disposal and recycling of Linksys products. Consumers are required to comply with this notice for all electronic products bearing the following symbol:...
  • Page 77 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 78 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 79 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 80 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 81 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 82 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 83 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 84 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 85 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 86 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 87 Wireless-G IP Phone For more information, visit www.linksys.com. Appendix E: Regulatory Information...

  • Page 88: Appendix F: Contact Information

    Or fax your request in to: If you experience problems with any Linksys product, you can call us at: Don't wish to call? You can e-mail us at: Appendix F: Contact Information http://www.linksys.com or ftp.linksys.com 800-546-5797 (LINKSYS) 949-823-3002 800-326-7114 support@linksys.com Wireless-G IP Phone...
  • Page 89 Wireless-G IP Phone Appendix F: Contact Information...
  • Page 90 www.linksys.com...

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