Solving Memory Problems - HP xw4300 Service And Technical Reference Manual

5.7.12 Solving Memory Problems

CAUTION: For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory.
Otherwise, the system will not boot the operating system.
Table 5-14 Memory Problems
Problem
System will not boot or does not
function properly after installing
additional memory modules.
Out of memory error.
Memory count during POST is
wrong.
Insufficient memory error during
operation.
Beeps and power LED flashes RED
five times.
More than 2GB of RAM is installed,
yet the 32-bit OS only sees 2GB.
A total of 4GB of RAM is installed,
yet the 32-bit OS only sees about
3GB.
A 64-bit OS does not see all
installed memory.
116 System Diagnostics and Troubleshooting
Cause
Memory module is not the
correct type or speed or the new
memory module is not seated
properly.
Memory configuration might not
be set up correctly.
You have run out of memory to
run the application.
The memory modules might not
be installed correctly.
Too many Terminate and Stay
Resident programs (TSRs) are
installed.
You have run out of memory for
the application.
Memory is installed incorrectly
or is bad.
Memory remapping is enabled. Enter Computer Setup (F10) and disable memory
A 32-bit OS is limited by 4GB of
address space, and some of
space is used by
I/O devices.
Memory remapping is disabled. Enter Computer Setup (F10) and enable memory
Solution
Replace module with the correct industry-standard device
for the workstation.
On some models, ECC and non-ECC memory modules
cannot be mixed.
Use the Device Manager to check memory configuration.
Check the application documentation to determine the
memory requirements.
Check that the memory modules have been installed
correctly and that proper modules are used.
Delete any TSRs that you do not need.
Check the memory requirements for the application or add
more memory to the workstation.
1. Reseat DIMMs.
2. Replace DIMMs one at a time to isolate the faulty
module.
3. Replace third-party memory with HP memory.
4. Replace the system board.
remapping: Advanced > Chipset/Memory.
Your options are limited. You might try using a video card
that uses less on-board memory.
remapping: Advanced > Bus Options > Memory
Remapping.