Turn the CR23 on again.
» The LED is flashing - Notify the manufacturer, the AAT field service, or the authorised specialist
dealer!
Fault conditions
The LED is flashing
1 x
2 x
3 x
4 x
5 x
6 x
7 x
8 x
9 x
10 x
Troubleshooting
Problem
CR23 cannot be turned on
The CR23 does not move
Battery pack isn't charging
The batteries show external damage
Fault condition
Overloaded
Undervoltage, battery pack empty
Overvoltage
Speed control, UP/DOWN switch,
plugin contacts, or supply cable defective
Electromagnetic brake defective
Error Electronics
Error Circuit board (FET)
Error Circuit board (relay)
Error Motor
Error Hollow shaft sensor (only when ComfortStep active)
Check and possible remedy
Is the spiral cable plug plugged in and locked in place?
No: Plug it in and lock it in place.
Is the charger connected?
Yes: Disconnect the charging cable.
Are the batteries empty?
Yes: Charge the batteries.
Does the problem persist?
Yes: Notify the manufacturer, the AAT field service, the authorised
specialist dealer.
Safety chip inserted?
Yes: Notify the manufacturer, the AAT field service, the authorised
specialist dealer.
Notify the manufacturer, the AAT field service, the authorised specialist
dealer.
Notify the manufacturer, the AAT field service, the authorised specialist
dealer.
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