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TROUBLESHOOTING
Problem
Heating unit won't light
Burner won't light
while using a match
Heating unit emits a lot
of black smoke
Sudden drop in gas
flow
Flame blows out easily
10
Cause
Igniter pin and burner are wet
Igniter battery is incorrectly inserted
Igniter pin is broken
Electrode wire is loose or disconnected
Electrode wire is shorting between valve
and igniter pin
No gas flow
Regulator isn't connected securely to the
tank
Gas flow is obstructed
Burner ports are clogged
Flame is obstructed at burner ports
Regulator hose is kinked
No gas flow
Excess flow safety valve has been
activated
High or gusting winds
No gas flow
Excess flow safety valve has been
activated
Solution
Dry off with a soft cloth
Check which direction the battery is
inserted
Contact Bond Manufacturing for a
replacement part
Reconnect wire to the igniter box located
inside the fire table behind the igniter box
Contact Bond Manufacturing for a re-
placement part
Check that the gas tank isn't empty
Tighten regulator connection to the gas
tank
Check all hoses for kinks and bends
Turn all gas flow connections off. Insert
an opened paperclip (or similar item) into
each of the burner ports to clear them
out.
Check that all burner ports are free of any
small lava rocks/pumice stones/Lava-
Glass™ pieces
Straighten hose of all bends or kinks
Check that the gas tank isn't empty
Turn the control knob to the 'off' posi-
tion. Close the tank valve and disconnect
propane gas tank. Turn the control knob
to 'high'; wait 1 minute. Turn the control
knob back to the 'off' position. Recon-
nect propane gas tank. Light the fire unit
as indicated in the 'To Light' section of
this manual.
Increase flame to 'high'
Check that the gas tank isn't empty
See 'sudden drop in gas flow' above
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