If You Cannot Resolve The Problem - Canon PIXMA MP830 User Manual

If You Cannot Resolve the Problem

If you cannot resolve the problem with any of the workarounds in this chapter, please contact the
Canon Customer Care Center.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Caution
Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of
whether the warranty has expired.
Before contacting the Canon Customer Care Center, confirm the following:
Product name: PIXMA MP830
Serial number: written on label inside machine
Details of the problem
What you tried to solve the problem, and what happened
Note
If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power
cord from the outlet and contact the Canon Customer Care Center. Never attempt to repair or
disassemble the machine yourself.
196 Troubleshooting Chapter 11