Page 1 INSTRUCTIONS Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
Page 2 ScanFront 220P: Model M11062 Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of Canon Electronics Inc.
Page 3 Portions of this software are based in part on the work of the Independent JPEG Group. Copyright 2007 by CANON ELECTRONICS INC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,...
Page 4 Introduction Thank you for purchasing the Canon imageFORMULA ScanFront 220/220P network scanner. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Page 5: Manuals For The Scanner
❏ Manuals for the Scanner The following manuals are provided with the Canon ScanFront 220/220P. Be sure to read these manuals thoroughly before using the scanner. Setup Guide Describes the procedure for setting up the scanner for scanning. Set up the ScanFront in accordance with the Setup Guide.
Page 6: How This Manual Is Organized
❏ How This Manual is Organized This manual consists of the following chapters. Chapter 1 Before Use This chapter provides an overview of the ScanFront. Chapter 2 Handling This chapter describes the types of documents that can be scanned, and the basic operations of the scanner. Chapter 3 ScanFront Setup This chapter describes the setup procedures and Administrator Settings of the scanner.
Page 7: Table Of Contents
❏ Table of Contents Introduction... i Manuals for the Scanner ... ii Symbols Used in This Manual ... ii How This Manual is Organized... iii Chapter 1 Before Use 1. Important Safety Instructions...1-2 Installation Location... 1-2 Power ... 1-2 Moving the Scanner... 1-3 Handling ...
Page 8 Scan Settings Overview ... 4-18 Copying Job Buttons ... 4-22 Exporting and Importing Job Buttons ... 4-23 6. Device Configuration ...4-24 Network Setting ... 4-25 Language/Timezone... 4-25 Device Operation... 4-25 Login Options ... 4-26 Administrator Settings ... 4-26 7. Server Settings...4-28 Mail Server ...
Page 9 Cleaning the Retard Roller ... 7-5 Cleaning the Feed Roller... 7-6 2. Replacing the Rollers and Document Holding Guide ...7-8 Roller Replacement Kit... 7-8 Replacing the Document Holding Guide ... 7-8 Checking the Page Count and Resetting the Counter... 7-9 Chapter 8 Troubleshooting 1.
Page 10 Chapter 1 Before Use 1. Important Safety Instructions ... 1-2 Installation Location ...1-2 Power ...1-2 Moving the Scanner ...1-3 Handling ...1-3 About the Fingerprint Sensor (ScanFront 220P only) ...1-5 Disposal ...1-5 2. Features of the ScanFront 220/220P... 1-6 ScanFront 220/220P ...1-6 ScanFront 220P ...1-7 3.
Page 11: Important Safety Instructions
Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. ❏ Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements.
Page 12: Moving The Scanner
Model: MG1-3968 ● If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information. ❏ Moving the Scanner ● When moving the scanner, always hold it with both hands to avoid dropping it.
Page 13 OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. ■ Before moving the scanner, make sure to turn the power OFF, and disconnect the power plug from the power outlet.
Page 14: About The Fingerprint Sensor (Scanfront 220P Only)
❏ About the Fingerprint Sensor (ScanFront 220P only) ● The following actions may damage the sensor or cause it to malfunction: – Dropping an object on the fingerprint sensor, or otherwise subjecting it to a strong impact – Scratching the surface of the fingerprint sensor, or poking it with a pointed object –...
Page 15: Features Of The Scanfront 220/220P
Features of the ScanFront 220/220P The main features of the ScanFront 220/220P are described below. ❏ ScanFront 220/220P ● Compact Network Document Scanner The network document scanner has a compact design of 310 mm (W) × 234 mm (D) × 158 mm (H). You can scan documents in a range of sizes from business cards to A4.
Page 16: Scanfront 220P
● Text Enhance Mode The background color of the text are processed to enhance the text portions and make them easy to read. * This function may not work effectively for some documents. ● Double Feed Detection by Length When the scanner detects a double feed by comparing the lengths of documents, it stops feeding.
Page 17: Names And Functions Of Parts
Names and Functions of Parts The names and functions of the parts of the ScanFront 220/220P are shown below. ❏ Front and Document Feed and Eject Trays ScanFront 220 ScanFront 220P a Power Switch Use this to turn the power ON. (See p.
Page 18: Side And Rear
❏ Side and Rear k Kensington Slot This is an anti-theft slot that enables a key chain or lock to be connected to prevent theft. l PS/2 Connector (Green) Connect a PS/2 mouse. (See p. 2-6.) m PS/2 Connector (Purple) Connect a PS/2 keyboard.
Page 19: Network Environment
Network Environment The network environment required to use the ScanFront is described below. To obtain details on your network environment, contact your network administrator. ❏ Network Environment ● Microsoft WindowsNetwork Use the scanner in a Microsoft Windows Network environment. ● Network Protocol The scanner uses TCP/IP protocol to connect to the network.
Page 20: Chapter 2 Handling
Chapter 2 Handling 1. Documents... 2-2 Plain Paper...2-2 Business Card...2-2 Card ...2-3 2. Preparing the Scanner... 2-4 Preparing the Document Feed Tray and Eject Tray ...2-4 Feed Selection Lever ...2-5 USB Port ...2-5 Using a PS/2 Keyboard and PS/2 Mouse ...2-6 3.
Page 21: Documents
Documents The ScanFront can scan documents in a range of sizes from business cards and checks to A4. It is possible to feed documents of the following sizes and thicknesses depending on the feeding method used. ❏ Plain Paper Size Width: 50.8 mm to 216 mm Length: 53.9 mm to 355.6 mm Thickness for Page Separation Feeding...
Page 22: Card
❏ Card Size 53.9 × 85.5 mm (Conforming to ISO Standards) Thickness 0.76 mm and below Insertion orientation Landscape CAUTION A card placed into the document feed tray in the portrait orientation may not be output properly because a load is placed on it during feeding.
Page 23: Preparing The Scanner
Preparing the Scanner When placing a document in the scanner, pull out the document feed tray so that it matches the size of the document, and then move the feed selection lever to the appropriate position for the desired feed method (page separation feeding or bypass feeding) for the document.
Page 24: Feed Selection Lever
❏ Feed Selection Lever Change the position of the lever to the desired feed method for the document. Page Separation Feeding Move the lever downward to separate a stack of documents one page at a time in order to continuously feed the documents.
Page 25: Using A Ps/2 Keyboard And Ps/2 Mouse
❏ Using a PS/2 Keyboard and PS/2 Mouse You can connect a PS/2 keyboard and mouse to the PS/2 port and use them to operate the scanner. Green (Top): Mouse Purple (Bottom): Keyboard IMPORTANT Turn OFF the scanner before connecting or disconnecting the PS/2 mouse and keyboard.
Page 26: Placing Documents
Placing Documents When placing documents into the scanner, place them face down into the tray with the top edge of the document at the bottom of tray. ❏ Placing a Document Follow the procedure below to place a document. Adjust the document guides to be wider than the width of the document.
Page 27: Placing A Card
IMPORTANT Up to 50 sheets of ordinary paper can be loaded into the document feed tray. When placing the document, make sure the size of stack does not exceed the loading marks on the document guides. Loading mark ❏ Placing a Card When you want to scan a card, follow the procedure below to place the card.
Page 28: Clearing A Paper Jam Or Double Feed Error
Clearing a Paper Jam or Double Feed Error When a paper jam or double feed error is detected, feeding and scanning stops. Check the displayed message. If a paper jam or double feed error is detected at the first page of a document, the following messages appear. Hint •...
Page 29 IMPORTANT When the message above is displayed and the scanner transitions to Low Power Mode, all of the data scanned up until that point is discarded. (See “Low Power Mode” on p. 4-26.) Remove the scanned documents from the document eject tray, and any documents remaining in the document feed tray.
Page 30: Fingerprint Sensor (Scanfront 220P)
Fingerprint Sensor (ScanFront 220P) The ScanFront 220P is equipped with a fingerprint sensor for registering fingerprints and authenticating users. The fingerprint sensor is a precision component. Be careful when handling this sensor. ❏ Cautions for Handling the Fingerprint Sensor Fingerprint Sensor ●...
Page 31: Fingerprint Authentication
❏ Fingerprint Authentication ● Follow the procedure below to use fingerprint registration and authentication. 1. Align the first joint of a finger on the sensor and press the finger on the fingerprint sensor. 2. Keep the finger pressed while slowly sliding it straight at a constant speed to scan the fingerprint.
Page 32: Chapter 3 Scanfront Setup
Chapter 3 ScanFront Setup 1. Before Setting Up the Scanner ... 3-2 Installation Location ...3-2 Interfaces ...3-2 Connecting the AC Adapter ...3-3 Connecting the Network Cable ...3-3 2. Turning the Power ON and OFF... 3-4 Turning the Power ON ...3-4 Turning the Power OFF...3-4 3.
Page 33: Before Setting Up The Scanner
Before Setting Up the Scanner Before setting up the scanner, you need to move it to the installation site, and connect the AC adaptor and network cable. ❏ Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements.
Page 34: Connecting The Ac Adapter
❏ Connecting the AC Adapter Follow the procedure shown below to connect the AC adapter. CAUTION Make sure to use only the AC adapter and power cord included with the scanner. a Connect the power cord and AC adapter. b Insert the plug of the AC adapter into the power connector. c Connect the power cord to the wall outlet.
Page 35: Turning The Power On And Off
Turning the Power ON and OFF Use the power switch to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF. ❏ Turning the Power ON Press the power switch to turn the scanner ON. The power indicator lights, and the Home screen or the login screen appears.
Page 36: Configuring The Scanner Settings
Configuring the Scanner Settings The scanner setup consists of configuring the initial network settings from the [Administrator setting] screen, and then configuring the settings needed to use the scanner as described in ❏ Administrator Settings The following items are available for administrator settings. For details, Hint Except for the scanner maintenance items (roller counter reset, touch panel adjustment, and initialization), the administrator setting items can be configured from the Web Menu (Administrator Mode).
Page 37: Web Menu (Administrator Mode)
❏ Web Menu (Administrator Mode) The following setting items are available from the Web Menu (Administrator Mode). For details, see (Administrator Mode)”. Hint From the Web Menu (User Mode), which is available to all users, the configuration of some functions is restricted. Setting Item Register new users and edit user settings.
Page 38 Setting Item System Settings Configure the settings for managing the scanner. Backup / Restore Back up or restore the scanner settings. Module Version Display the version information, and update the Information version, of the ScanFront module. Log Settings Record usage statistics to a log file. Web Menu Description (Administrator Mode)
Page 39: Configuring Administrator Settings
Configuring Administrator Settings Enter the administrator password and log in to configure administrator settings. ❏ Logging In to the Administrator Settings Follow the procedure below to configure the [Device name] and [IP address] needed to connect the scanner to a network.
Page 40: Network Settings
❏ Network Settings Under Network Settings, configure the device name and IP address needed to connect the scanner to a network. IMPORTANT • The device name is the name for the scanner used on the network. When changing this setting, make sure to select a unique name that is different from those of all other devices.
Page 41: Backup/Restore Setting Information
❏ Backup/Restore Setting Information Back up/restore setting information using a shared folder on the network or USB memory device at the following times. When adding another ScanFront When adding, for instance, another ScanFront, back up the setting information that was set on the first ScanFront, and then restore the setting information on the other ScanFront.
Page 42: Format Scanfront 220
❏ Format ScanFront 220 Initialize the ScanFront 220 clears all the settings registered to the ScanFront. Initialize the ScanFront 220 at the following times. For details, see “Initializing ScanFront” on p. When submitting the ScanFront for repairs Before you submit the ScanFront for repairs, initialize the ScanFront to protect the saved user information.
Page 43: Chapter 4 Web Menu (Administrator Mode)
Chapter 4 Web Menu (Administrator Mode) Chapter 4 Web Menu (Administrator Mode) 1. Web Menu Overview ...4-2 2. Logging In to the Web Menu ...4-5 3. User Administration ...4-6 Registering New Users... 4-7 Restricting User Functions ... 4-8 Editing Users ... 4-9 4.
Page 44: Web Menu Overview
Web Menu Overview The Web Menu function enables you to access and configure the scanner from the Web browser of a remote computer. It can be used to perform tasks such as user registration, basic network communication settings, and job button registration, as well as making scan settings.
Page 45 The Web Menu features an Administrator Mode for configuring administrator settings and a User Mode for user access, from which the following settings can be configured. Administrator Mode a User Administration (See “User Administration” on p. 4-6.) Use to register and manage users and to restrict the functions available to users.
Page 46: User Mode
User Mode For details on configuring the User Mode settings, see a User Settings (See “User Settings” on p. 5-4.) Use to change the user settings. b Address Book Settings (See “Address Book Settings” on p. 5-6.) Use to register and manage entries in the Shared Address Book, and the My Address Book provided for each user.
Page 47: Logging In To The Web Menu
Logging In to the Web Menu You can log in to the Web Menu using the following procedure. IMPORTANT Use the device name or the IP address assigned to the scanner as the URL for accessing the Web Menu. For details on the device name and the IP address, see “Configuring Administrator Settings”...
Page 48: User Administration
User Administration From the User Administration screen, you can register and manage users and restrict the functions available to users. a [New User] button Registers a new user. (See “Registering New Users” on p. 4-7.) b [Select All] button Selects all of the displayed users. c [Except All] button Deselects all of the displayed users.
Page 49: Registering New Users
❏ Registering New Users Click [New User] to register a new user. IMPORTANT • When using an authentication server (see p. are logged in from an authentication server account are registered automatically. • If an e-mail address is registered for the authentication server account, the e-mail address is also registered automatically.
Page 50: Restricting User Functions
• Job Button Screen IMPORTANT The setting for the startup screen after login also affects which screen appears after a scanned image is sent. (See “Delivery Options” on p. 4-18.) [OK] button Registers a user with the specified parameters, and updates the display on the scanner.
Page 51: Editing Users
Use only Job Buttons Disables scanning from the Home screen and displays the Job Button screen when the user logs in. Restriction to Send Restricts the destinations to which the scanner can send images. Deselect a destination to disable it. Ex.) When the destinations are restricted to shared folders only: Restriction to Edit...
Page 52 Chapter 4 Web Menu (Administrator Mode) By editing a user automatically registered by server authentication, you can set the user’s e-mail address. Edit Address Book Enables you to register and edit entries in the user’s My Address Book. For details on configuring address books, see “Address Book Settings”...
Page 53: Address Book Settings
Address Book Settings From the Address Book Settings screen, you can register entries in the Shared Address Book, which is available to all users. a Type of Address Book Under normal conditions, you can only select the Shared Address Book here. If you enable the address book server settings, however, the LDAP Address Book becomes selectable.
Page 54: Registering New Addresses
❏ Registering New Addresses Click [New Address] to register a new address. Hint • The number of addresses that can be registered to the Shared Address Book is up to 1000 in combination with the total number of addresses included in the Shared Job Button. •...
Page 55 Passive Mode Uses passive mode to send transmissions to the FTP server. IMPORTANT Use passive mode when normal communication with the FTP server cannot be established. However, be aware that communication may not be possible if the network is not functioning properly.
Page 56: Copying Addresses
IMPORTANT If you do not save the password, password entry will be required each time you send. [OK] button Registers a new shared folder with the specified parameters. Address type: Group This option registers several registered addresses together as a group. Hint Different types of address, such as e-mail addresses and shared folders, can be registered as a group, and up to 99...
Page 57: Exporting And Importing Address Books
Change the name and settings of the copied address, and register it as a new address. ❏ Exporting and Importing Address Books You can back up your address books as files in CSV format, and import the backed up address book data to another ScanFront unit.
Page 58: Job Button Settings
Job Button Settings From the Job Button Settings screen, you can register the Shared Job Button, which is available to all users. a Job Button Type You can only select Shared Job Button here. You can manage the My Job Button, provided for each user, from the User Administration menu.
Page 59: Registering New Job Buttons
❏ Registering New Job Buttons Click [New Job Button] to register a new job button. Job Button Settings Name of Job Button Enter the job button name to display on the touch panel. Hint • Job buttons are sorted and displayed by job button name. If you want to set to display job buttons in a particular order, insert sequential letters or numbers before the name when registering each job button.
Page 60: Scan Settings Overview
E-mail settings Subject Enter a subject for the e-mail message. Message Enter the text of the e-mail message. Delivery Options Action when the same named file exists Select the action to take when a file of the same name exists at the destination. •...
Page 61 Mode Select the scanning mode (Black and White, Error Diffusion, Text enhance, Gray, Color). IMPORTANT Depending on the selected mode, the file formats available for saving may be limited. A warning message appears when an unavailable combination is selected. TIFF JPEG Black and White Error Diffusion...
Page 62 JPEG: Compression Select a compression ratio for images saved in JPEG format. PDF: Configure the settings for compression ratio, multi page, OCR (optical character recognition), and encryption security. Compression Method Specify a compression level by selecting [Standard] or [High Compression] as the compression method. OCR (Optical Character Recognition) When OCR is set to [ON], the scanner performs character recognition on textual portions of the document, and...
Page 63 Detailed settings IMPORTANT The [Double feed detection by Ultrasonic] setting only appears when using the ScanFront 220P. Brightness (Front) Adjusts the brightness of the image to be scanned. Brightness (Back) Enabled for duplex scanning. Use this option when the front and back sides of a document are shaded differently. To change the brightness settings for the front and back sides, clear the [Same as front] check box.
Page 64: Copying Job Buttons
Bleed-through reduction Eliminates bleed-through images, in which images on the reverse side of a scanned document appear on the scanned page, such as when scanning thin documents with text or images on both sides. Hint When using bleed-through reduction, adjust the bleed-through reduction level to match the type of document.
Page 65: Exporting And Importing Job Buttons
❏ Exporting and Importing Job Buttons You can back up your job button data as a settings file in DAT format, and import the backed up job button settings file to another ScanFront unit. Hint If you have multiple ScanFront units, you can use the same job buttons on all of them by importing the job button settings file registered on one ScanFront unit to the other units.
Page 66: Device Configuration
Device Configuration From the Device Configuration screen, you can configure the scanner settings. a Network Setting Confirm or change the network settings of the scanner. (See “Network Setting” on p. 4-25.) b Language/Timezone Configure the language displayed on the touch panel and the region where it is being used.
Page 67: Network Setting
❏ Network Setting You can confirm the network settings configured under [Administrator setting] on the scanner. Network Setting Confirm or change the network settings configured under [Administrator setting] on the scanner. IMPORTANT • The device name can be a combination of letters (A-Z, a-z), numbers (0-9), and hyphens (-) up to 15 characters long.
Page 68: Login Options
Display Off Set the scanner to turn off the touch panel display after a specified period of inactivity. IMPORTANT When Display Off activates and the touch panel display turns off, touch the panel to restore the display. Auto Logout Set the scanner to automatically log users out after a specified period of inactivity.
Page 69 IMPORTANT • The e-mail address of the Administrator is used as the originating address when a user without a registered e-mail address sends an e-mail message. • When a sent e-mail message results in an error due to, for example, an incorrect e-mail address, an error notification is delivered from the mail server to the e-mail address of the administrator.
Page 70: Server Settings
Server Settings From the Server Settings screen, you can configure mail server settings for sending images via e-mail, and settings for accessing a network authentication server compatible with a directory service. IMPORTANT • You can simplify user administration on the scanner by using e-mail addresses registered on an LDAP server, or by logging in from user accounts that are registered on a domain server and are compatible with Active Directory or LDAP servers.
Page 71: Mail Server
❏ Mail Server You can configure the mail server settings for sending e- mail messages. Hint The scanner sends a large volume of data by e-mail. Make sure to confirm the mail server settings with your e-mail system administrator before configuring the settings. Host Name (Address) Enter the name or address of the SMTP server (for sending e-mail messages).
Page 72 Enable Authentication Server Select this check box to permit users registered on the authentication server to log in. Search Base Enter the search base for referring e-mail addresses registered on the authentication server. IMPORTANT For information on the character strings to enter for the search base, consult your system administrator.
Page 73: Address Book Server
❏ Address Book Server You can configure the settings for using an address book server (LDAP server). Address Book Server Setting Select one of these options when using an address book server (LDAP server). If the authentication server and address book server are different, make sure to enter values for all of the settings.
Page 74: System Settings
ScanFront version. (See “Module Version Information/Update” on p. 4-34.) IMPORTANT For details on acquiring version update files, contact your dealer or a Canon service representative. c Log Settings Records usage statistics to a log file. (See “Log Settings” on p. 4-36.) Chapter 4 Web Menu (Administrator Mode) (See “Backup...
Page 75: Backup And Restore
❏ Backup and Restore You can backup or restore the scanner settings using the following procedure. Backup All Settings This option saves all the ScanFront settings to a specified folder. IMPORTANT The following settings are not included in the backup data because they are unique to the scanner unit: •...
Page 76: Module Version Information/Update
IMPORTANT If the scanner malfunctions, the version information is required when contacting support services. Acquiring Update Files For details on acquiring the update files needed to update the scanner, consult your dealer or a Canon service representative. 4-34...
Page 77 Updating the Scanner You can update the scanner with an acquired update file. IMPORTANT • Make sure to back up your scanner data before performing a version update. • Use the following procedure to update the scanner. Once the version update starts, do not touch the scanner until it restarts. 1.
Page 78: Log Settings
❏ Log Settings You can configure settings for log files. Make Log File Select this check box to create a log file. PC Name (Host Name) Enter the name of the computer containing the publicly shared folder where the log file will be saved. Location Enter the name of the shared folder.
Page 79: Chapter 5 Web Menu (User Mode)
Chapter 5 Web Menu (User Mode) 1. Web Menu Overview ... 5-2 2. Logging In to the Web Menu... 5-3 3. User Settings ... 5-4 User Settings...5-5 4. Address Book Settings ... 5-6 Registering New Addresses...5-8 Copying Addresses ...5-10 Exporting and Importing Address Books...5-11 5.
Page 80: Web Menu Overview
Web Menu Overview The Web Menu function enables you to access and configure the scanner from the Web browser of a remote computer. From the Web Menu, you can register address books and job buttons. Computer (Web Menu) Settings Network IMPORTANT •...
Page 81: Logging In To The Web Menu
Logging In to the Web Menu You can log in to the Web Menu using the following procedure. Hint Use the device name or the IP address assigned to the scanner as the URL for accessing the Web Menu. Contact the ScanFront administrator for the device name and the IP address.
Page 82: User Settings
Chapter 5 Web Menu (User Mode) User Settings From the User Settings screen, you can change the information of a user logged in by Device Authentication. a Setting (See “User Settings” on p. 5-4) Allows you to edit a user’s settings. IMPORTANT •...
Page 83: User Settings
❏ User Settings Click [Setting] to edit the user information. User name Enter a new user name. Change Password Select the [Change Password] check box, and then enter the new password and confirmation password. Mail Address (Not Changeable) To change the e-mail address, contact the ScanFront administrator.
Page 84: Address Book Settings
Address Book Settings From the Address Book Settings screen, you can register entries in the Shared Address Book, which is available to all users, and the My Address Book, which is provided for each user. a Type of Address Book Selects the address book (Shared Address Book or My Address Book) to edit.
Page 85 Chapter 5 Web Menu (User Mode) IMPORTANT If the ScanFront administrator has restricted editing of the address books, the following Address Book settings apply. For details, consult the ScanFront administrator. • If editing is restricted for only one address book (either the My Address Book or the Shared Address Book), users can only copy addresses from the restricted address book and paste them into the unrestricted address book.
Page 86: Registering New Addresses
❏ Registering New Addresses Select the type of address book (Shared Address Book or My Address Book), and click [New Address] to register a new address. Hint • The number of addresses that can be registered to the Shared Address Book (My Address Book) is up to 1000 in combination with the total number of addresses included in the Shared Job Button (My Job Button).
Page 87 Save Password Saves the entered password. Passive Mode Uses passive mode to send transmissions to the FTP server. IMPORTANT Use passive mode when normal communication with the FTP server cannot be established. However, be aware that communication may not be possible if the network is not functioning properly.
Page 88: Copying Addresses
IMPORTANT If you do not save the password, password entry will be required each time you send. [OK] button Registers a new shared folder with the specified parameters. Address type: Group This option registers several registered addresses together as a group. Hint Different types of address, such as e-mail addresses and shared folders, can be registered as a group, and up to 99...
Page 89: Exporting And Importing Address Books
Confirm the copied address. ❏ Exporting and Importing Address Books You can back up your address books as files in CSV format, and import the backed up address book data to another ScanFront unit. Hint If you have multiple ScanFront units, you can use the same address books on all of them by importing the address book settings file registered on one ScanFront unit to the other units.
Page 90: Job Button Settings
Job Button Settings From the Job Button Settings screen, you can register the Shared Job Button, which is available to all users, and the My Job Button, which is provided for each user. a Job Button Type Select the job button (Shared Job Button or My Job Button) that you want to edit.
Page 91 Chapter 5 Web Menu (User Mode) IMPORTANT If the ScanFront administrator has restricted editing of the job buttons, the following Job Button settings apply. For details, consult the ScanFront administrator. • If editing is restricted for only one set of job buttons (either the My Job Button or the Shared Job Button), users can copy job buttons from the restricted set of job buttons and paste them into the unrestricted set.
Page 92: Registering New Job Buttons
❏ Registering New Job Buttons Click [New Job Button] to register a new job button. Job Button Settings Name of Job Button Enter the job button name to display on the touch panel. Hint • Job buttons are sorted and displayed by job button name. If you want to set to display job buttons in a particular order, insert sequential letters or numbers before the name when registering each job button.
Page 93: Scan Settings Overview
E-mail settings Subject Enter a subject for the e-mail message. Message Enter the text of the e-mail message. Delivery Options Action when the same named file exists Select the action to take when a file of the same name exists at the destination. •...
Page 94 Mode Select the scanning mode (Black and White, Error Diffusion, Text enhance, Gray, Color). IMPORTANT Depending on the selected mode, the file formats available for saving may be limited. A warning message appears when an unavailable combination is selected. TIFF JPEG Black and White Error Diffusion...
Page 95 JPEG: Compression Select a compression ratio for images saved in JPEG format. PDF: Configure the settings for compression ratio, multi page, OCR (optical character recognition), and encryption security. Compression Method Specify a compression level by selecting [Standard] or [High Compression] as the compression method. OCR (Optical Character Recognition) When OCR is set to [ON], the scanner performs character recognition on textual portions of the document, and...
Page 96 Detailed settings IMPORTANT The [Double feed detection by Ultrasonic] setting only appears when using the ScanFront 220P. Brightness (Front) Adjusts the brightness of the image to be scanned. Brightness (Back) Enabled for duplex scanning. Use this option when the front and back sides of a document are shaded differently. To change the brightness settings for the front and back sides, clear the [Same as front] check box.
Page 97: Copying Job Buttons
Hint When using bleed-through reduction, adjust the bleed-through reduction level to match the type of document. Color drop-out The color drop-out function has a “drop-out” effect that leaves out a specified color (red, blue, or green) while scanning, and a “color enhancement” effect that emphasizes a specified color.
Page 98 Exporting from the Scanner You can save the job button settings file to a specified folder. Click [Export from ScanFront 220]. Click [Save], specify a save location, and save the job button settings file. Importing to the Scanner You can import a previously exported job button settings file to the scanner.
Page 99: Chapter 6 Operating Procedures
Chapter 6 Operating Procedures 1. Flow of Scanner Operations...6-2 2. Turning the Power ON and OFF ...6-3 Turning the Power ON... 6-3 Turning the Power OFF ... 6-3 3. Login Screen ...6-4 Login Screen Types... 6-4 When Using Server Authentication... 6-4 List Type Login ...
Page 100: Flow Of Scanner Operations
Flow of Scanner Operations The procedure and screen transitions for the process from turning the scanner ON, to sending an image file are as follows. For descriptions of the various settings, refer to the appropriate reference pages. No user is registered * When no user is registered and only the Shared Address Book and Shared Job Button are used...
Page 101: Turning The Power On And Off
Turning the Power ON and OFF Use the power switch to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF. ❏ Turning the Power ON Press the power switch to turn the scanner ON. The power indicator lights, and the Home screen or the login screen appears.
Page 102: Login Screen
Login Screen The login screen appears at the startup when the scanner is turned ON. ❏ Login Screen Types There are two types of login screen: a list type login screen for selecting from a list of registered users, and a key in type login screen for entering a user name and password.
Page 103: List Type Login
❏ List Type Login Use the procedure below to log in to the list type login screen. Select the user to log in as from the list, and then press [Next]. The password input screen appears. Press [Password]. The keyboard screen appears. Chapter 6 Operating Procedures Enter a password and then press [OK].
Page 104: Key In Type Login
❏ Key in Type Login In the key in type login screen, enter your user name and password to log in. Press [User name] ([Password]). The keyboard screen appears. Enter your user name (password) and then press [OK]. IMPORTANT • User names and passwords are case-sensitive. Make sure to enter the user and password registered during device authentication correctly.
Page 105: Fingerprint Authentication (Only Available With The Scanfront 220P)
❏ Fingerprint Authentication (Only Available with the ScanFront 220P) Use the procedure below for fingerprint authentication. For details on fingerprint registration, see “Fingerprint Registration (Only Available with the ScanFront 220P)” on p. 6-10. Press [Fingerprint Authentication]. The authentication mode screen appears. Perform fingerprint authentication using the finger with the registered fingerprint.
Page 106: Screen Displayed After Login
Screen Displayed after Login You can set the screen (Home screen or Job Button screen) that is displayed after a user logs in. ❏ Home Screen a Select destination (E-mail, FTP, Shared folder, and USB memory) buttons These buttons open an address selection screen. “Scanning Procedures”...
Page 107: User Settings Screen
User Settings Screen The User Settings screen enables you to edit the user password and register a fingerprint (only available with the ScanFront 220P). ❏ Change Password You can register a new user password or change a user password registered via the Web menu. Hint The old password does not need to be entered in order to change a password.
Page 108: Fingerprint Registration (Only Available With The Scanfront 220P)
Fingerprint Registration (Only Available with the ScanFront 220P) Fingerprint authentication is a function for registering the fingerprints of users that will log in when the device authentication method is used, and enables users to log in by authenticating their fingerprints. When fingerprint authentication is used, there is no need to select a user in the list type login screen or enter a user name and password in the key in type login screen.
Page 109: Registering A Fingerprint
❏ Registering a Fingerprint Register a fingerprint from the User Settings screen accessed from the Home screen. IMPORTANT If the Home screen is not displayed, use of the Home screen has been restricted for the user by the ScanFront administrator. Confirm this with the administrator.
Page 110 Perform an authentication test for the registered fingerprint by scanning your fingerprint. Press [Close] to end fingerprint registration. IMPORTANT If you want to change the registered fingerprint, start registration again from the beginning. Chapter 6 Operating Procedures 6-12...
Page 111: Scanning Procedures
Scanning Procedures You can perform scanning from the Home screen or the Job Button screen. ❏ Scanning From the Home Screen Press a destination selection (E-mail, FTP, Shared folder, or USB memory) button to open an address selection screen and then select an address to send an image file. If you press the USB memory destination selection button, press [Downward] and specify the folder in the USB memory to which you want to save the image file.
Page 112: Address Selection Screen
❏ Address Selection Screen From the address selection screen, you can select the address to send an image file and register addresses. a Address Book type Selects the address book type (Shared Address Book or My Address Book). If the address book server setting is enabled, [LDAP Address Book] is added.
Page 113: Usb Memory Screen
❏ USB Memory Screen The USB Memory screen enables you to specify the folder in the USB memory to save the image file. a Path Enter the folder path of the USB memory. You can also press [Downward] to select a folder. b USB Memory Display Displays the inserted USB memory.
Page 114: Scanning
❏ Scanning This section describes the procedure for scanning. If you want to save the image file to USB memory, specify the folder in the USB memory to save the image file in Steps 2 to 4. (See “USB Memory Screen” on p. 6-15.) Select a destination.
Page 115 Set the scan conditions. (See “Scan/Delivery Options” on p. 6-23.) IMPORTANT When you use a job button for scanning, the subsequent procedure varies as follows in accordance with the job button settings. For details, see “Registering New Job Buttons” on 4-17.
Page 116 Check the scanned images. : Display the image of the next page. : Display the image of the previous page. : Move the viewing area around an image when an enlarged view of the image is shown. : Rotate the image 90 degrees counterclockwise. : Rotate the image 90 degrees clockwise.
Page 117: Registering And Editing Addresses
Registering and Editing Addresses If an address to which you want to send an image file is not registered in the address book or the information of a registered address has not been updated, use the procedure below to register a new address or modify an address in the address book. ❏...
Page 118 3. Press [Downward] to move to a level lower than the selected folder, or press [Edit] and [Create a new folder] to create a new folder. • User name/Password Enter the user name and password of an account with write permission for the shared folder. •...
Page 119: Modifying An Address
• [Add] button Select addresses to register to the group from [Address Book type] and [Address type]. The selected addresses are displayed in the list. IMPORTANT • When you add shared folders to groups, do not add multiple shared folders with different access privileges to one group. •...
Page 120: Copying An Address
❏ Copying an Address You can copy addresses between My Address Book and Shared Address Book. Select the address book entry to copy. Select the address, press [Edit], and then press [Copy]. The selected address is copied to memory. Select the address book type, press [Edit], and then press [Paste].
Page 121: Scan/Delivery Options
Scan/Delivery Options This section describes the scan settings and send settings for the scanner. a Address Display Area Displays the selection that you made on the address selection screen or the addresses registered to the job button. b Details Displays detailed information for the address with the colored background.
Page 122: Scan Settings
❏ Scan Settings The scan settings include basic condition settings (page size, mode, resolution, scanning side, and brightness) and detailed settings for scanning. Basic Condition Settings Paper size Mode Resolution Paper Size Select the size of the document you want to scan. Hint Select [Auto size] to automatically detect the size of the scanned document.
Page 123 Detailed Settings Press the [Detailed settings] button to open the Detailed Settings screen. Double feed detection by Ultrasonic (Only Available with the ScanFront 220P) The scanner uses an ultrasonic sensor to detect when two or more documents are fed together, and stops feeding when a double feed is detected.
Page 124 Document orientation Rotates the scanned image a specified amount. Hint If you select [Auto], the orientation of text within the document is detected and the image is rotated so that the orientation of the text is correct. Deskew The scanner detects from the scanned image that the document was fed askew and then straightens the image.
Page 125: File Formats
Back side Brightness/contrast This is enabled when you scan both sides of a document and should be used when the document has front and back sides of different density. Select [Use back side brightness (contrast)] to change the settings for the brightness and contrast of the front and back sides of the document.
Page 126: Security Settings For Pdf Files
PDF format Configure the following settings for saving in PDF format. • Compression Select the compression method. • Quality Adjust the quality for the specified compression method. • Multi page settings Select [Single page (Front/back separate file)] to save each side of each page as a separate image file, [Single page (Front/back same file)] to save each page as a separate image file, or [Multi page] to save one image file containing multiple pages when scanning multiple...
Page 127: Delivery Options
Use permissions password to restrict editing security settings The following settings are restricted by the permissions password. • Printing allowed This permits printing of the PDF file with a printer. • Changes allowed This permits editing of the PDF file; for example, adding and deleting pages.
Page 128 Action when the same named file exists Set the action to perform when there is already a file of the same name at the destination. • Display a message Display a message to confirm overwriting of the file. • Abort sending Cancel sending.
Page 129: Chapter 7 Maintenance
Chapter 7 Maintenance 1. Routine Cleaning ... 7-2 Cleaning the Scanner Unit ...7-2 Cleaning the Touch Panel...7-2 Cleaning the Fingerprint Sensor (ScanFront 220P)...7-2 Cleaning the Scanning Glass and Rollers...7-3 Cleaning the Retard Roller...7-5 Cleaning the Feed Roller ...7-6 2. Replacing the Rollers and Document Holding Guide ...
Page 130: Routine Cleaning
Routine Cleaning Clean the scanner on a regular basis, as described below, to maintain scanning performance. CAUTION • When cleaning the scanner, do not spray water or detergent directly on the scanner. Doing so may damage precision mechanisms, such as the light source. •...
Page 131: Cleaning The Scanning Glass And Rollers
IMPORTANT Scratches on the scanning glass may cause streaks on scanned images, as well as feeding errors. If there are scratches on a scanning glass, contact your local authorized Canon dealer. Chapter 7 Maintenance Scanning Glass...
Page 132 Remove any dirt from the rollers using a cloth that has been soaked in water and thoroughly wrung out. Clean the rollers while rotating them Clean the visible portions IMPORTANT Rotate the rollers on the panel unit side while cleaning them. Do not rotate the rollers on the opposite side, and remove dirt on the visible portions only.
Page 133: Cleaning The Retard Roller
❏ Cleaning the Retard Roller Use the procedure below to remove and attach the retard roller during cleaning or replacement. CAUTION Do not use excessive force when removing or attaching the retard roller. Doing so may cause the roller to become deformed, resulting in feed errors.
Page 134: Cleaning The Feed Roller
Slide the roller lock lever in the direction of the arrow, and then insert it into the hole of the retard roller. Lower the lever to lock the shaft of the retard roller into position. Close the roller cover. Make sure that you hear a click, which indicates the cover has returned to its original position.
Page 135 Move the feed roller in the direction of the arrow a, and then remove it from the shaft b. Remove any dirt from the roller using a cloth that has been soaked in water and thoroughly wrung out. Align the notch in the shaft of the roller with the shaft of the scanner, and place the feed roller into position.
Page 136: Replacing The Rollers And Document Holding Guide
The roller replacement kit is a kit consisting of replacements for the feed roller, retard roller, and document holding guide. For details, contact your local authorized Canon dealer or service representative. Product name: ScanFront 220/220P Roller replacement kit Product code: 2445B001...
Page 137: Checking The Page Count And Resetting The Counter
❏ Checking the Page Count and Resetting the Counter Check the page count on the Roller Counter Reset screen of the Administrator Setting screen. IMPORTANT The counter counts the number of pages fed by replaced rollers. Make sure to reset the counter when you replace the rollers. Log in to the Administrator setting screen.
Page 138 Chapter 8 Troubleshooting 1. Troubleshooting ... 8-2 2. Error Messages (ScanFront) ... 8-5 3. Error Messages (Web Menu)... 8-7 4. Adjusting the Touch Panel... 8-9 5. Initializing ScanFront ... 8-11...
Page 139: Troubleshooting
Contact the administrator of the ScanFront. Cause The scanning glass is dirty. Clean the scanning glass. (See p. 7-3.) Solution scanning glass, contact your local authorized Canon dealer. Cause The rollers are dirty. Solution Clean the rollers. (See p. 7-3.) Cause The rollers (consumable parts) have worn out.
Page 140 Check the connections of the AC adapter and power plug. If the problem is not resolved after checking the connections, contact your local authorized Canon dealer. (1) The date and time settings are incorrect. (2) The time zone is set to a different country.
Page 141 Cause Cannot connect to the network (device name conflict problem) Solution Cause Cannot delete a folder Solution Cause Cannot delete a folder Solution Cause Cannot scan from the Home screen (certain users only) Solution Cause Cannot log in Solution Chapter 8 Troubleshooting The device name that was set is already being used by another device.
Page 142: Error Messages (Scanfront)
Error Messages (ScanFront) If any of the following error messages appears, solve the problem as described in the corresponding solution. If you are unsure about any other message that appears, contact the support services. Failed to connect FTP server. Failed to connect FTP server. Please set SMTP server address.
Page 143 Cause Password is incorrect. Solution Cause There is no file name specified. Enter a file name or enable the Solution ‘Auto file name’ setting. Log in failed. Settings may Cause currently be in the process of Solution being edited via the Web. Log in failed.
Page 144: Error Messages (Web Menu)
Error Messages (Web Menu) If any of the following error messages appears, solve the problem as described in the corresponding solution. If you are unsure about any other message that appears, contact the support services. Same Username exists. Please change Username, and try again.
Page 145 Cause You can’t choose TIFF when Gray or Color is selected. Solution Cause You can’t choose JPEG when Binary Mode is selected. Solution User is now operating the Cause device. Please try again after Solution the user completes operations. Cause An user has logged in.
Page 146: Adjusting The Touch Panel
Adjusting the Touch Panel If there is no response when you press a button on the touch panel but there is a response when you press somewhere other than a button, the panel needs to be adjusted. Use the procedure below to adjust the touch panel. IMPORTANT •...
Page 147 Chapter 8 Troubleshooting IMPORTANT If you do not tap the panel within a period of 30 seconds after adjustment of the touch panel ends, the adjustment values will not take effect and the touch panel will return to the state prior to adjustment.
Page 148: Initializing Scanfront
Initializing ScanFront Initialize the ScanFront to protect user information when you submit the ScanFront for repairs or when you want to delete the user information because, for example, you are changing the operating location. This initializes all the information registered to the ScanFront, including user information, address books, and job buttons.
Page 149: Chapter 9 Appendices
Chapter 9 Appendices 1. Specifications... 9-2 Unit Specifications...9-2 Network Specifications...9-3 Transfer Destinations ...9-3 AC Adapter...9-3 Consumable Parts...9-3 External Dimensions ...9-4 2. Index ... 9-5...
Page 150: Specifications
Specifications ❏ Unit Specifications Type Pass-through desktop scanner with network compatibility Operation Panel 8.5" TFT-LCD touch panel WIDE-VGA (800 × 480 dot) display Scanning Document Specifications Width: 50.8 mm to 216 mm Length: 53.9 mm to 355.6 mm Thickness: (Feeding with page separation mode) 52 g/m to 128 g/m (0.06 mm to 0.15 mm)
Page 151: Network Specifications
If this happens, replace the rollers regardless of the page count. • For information about the roller replacement kit, contact your local authorized Canon dealer or service representative. Chapter 9 Appendices (See “Replacing...
Page 152: External Dimensions
Chapter 9 Appendices ❏ External Dimensions 212 mm 234 mm 99 mm...
Page 153: Index
Index AC Adapter ... 1-9 Connecting ... 3-3 Address Copying ...4-14, 5-10, 6-22 Modifying ... 6-21 New ...4-12, 5-8, 6-19 Address Book Server ... 4-31 Address Book Settings ... 4-11, 5-6 Address Selection Screen ... 6-14 Address Type E-mail ...4-12, 5-8, 6-19 FTP Server ...4-12, 5-8, 6-20 Group ...4-14, 5-10, 6-20 Shared Folder ...4-13, 5-9, 6-19...
Page 154 Fingerprint Sensor ... 1-8, 2-11 Flow Up Until Sending an Image File ... 6-2 Handling ... 1-3 Home Screen ... 6-8 Initializing ScanFront ... 8-11 Installation Location ... 1-2, 3-2 Interfaces ... 3-2 Introduction ... 1-i Job Button Screen ... 6-8 Job Button Settings ...4-16, 5-12, 5-14 Address ...
Page 155 Timezone ... 4-25 Troubleshooting ... 8-2 Turning Off the Power ... 3-4, 6-3 Turning On the Power ... 3-4, 6-3 Update ... 4-34 Update Files ... 4-34 Update the Version ... 4-34 USB Memory ... 6-15 USB Memory Screen ... 6-15 USB Port ...
Page 156 CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC.

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Imageformula scanfront 220p

Canon imageFORMULA ScanFront 220 Instructions Manual

Chapter 1 Before Use

Chapter 2 Handling

Chapter 3 Scanfront Setup

Chapter 4 Web Menu (Administrator Mode)

Chapter 5 Web Menu (User Mode)

Chapter 6 Operating Procedures

Chapter 7 Maintenance

Chapter 8 Troubleshooting

Chapter 9 Appendices

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