Page 3 This is one way of fostering response for ensuring prolonged quality and function, and for investigating the cause of trouble during troubleshooting. “ScanFront 220” is abbreviated to SF-220 and “ScanFront 220P” is to SF-220P in this manual. Quality Assurance Center Canon Electronics Inc.
Page 4: Table Of Contents
4. Fingerprint Authentication ....2-26 12. Retard Roller Cover......3-16 5. Image Processing Control ....2-27 13. Static Eliminator Brush ....3-16 VI. POWER SUPPLY ........2-29 LOWER UNIT ........3-17 1. Outline..........2-29 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 5 7. Sending Image Data......5-39 CHAPTER 5 8. Initialization........5-39 TROUBLESHOOTING 9. Web Menu Check ......5-40 VI. OTHER OPERATIONS ......5-42 OUTLINE..........5-1 1. BIOS Settings ........5-42 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 6 2. Hardware Check ....... 5-43 3. Reinstallation ........5-45 VII. AFTER REPLACING PARTS ....5-47 APPENDIX GENERAL DIAGRAM......A-1 LIST OF SPECIAL TOOLS ......A-2 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 7: General Description
CHAPTER 1 GENERAL DESCRIPTION PRODUCT OUTLINE.......1-1 III. USER OPERATION .......1-10 NAME OF PARTS ........1-9 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 9: Product Outline
“Windows” is a trademark of Microsoft Corporation in the U.S. and other countries. Other company names and product names mentioned in this document are registered trademarks or trademarks of the respective companies. COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 10: Specifications
*Duty cycle is 1,000 sheets/day. Installation By users Consumable parts Exchange roller kit (commercial goods) (feed roller/retard roller, document holding guide) *Expected life 30,000 sheets. Option None Table 1-101 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 12 2) Server authentication User name and password, or fingerprint input can be used for above each. *Fingerprint input can only be used for device authentica- tion for SF-220P. Table 1-102 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 13 300dpi 152.29mm/sec 50.76mm/sec 400dpi 57.11mm/sec 19.04mm/sec 600dpi 38.07mm/sec 12.69mm/sec Double-feed detection 1) Length detection sensor (registration sensor) 2) Ultrasonic sensor *Ultrasonic sensor is for SF-220P only. Table 1-103 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 14 32ipm (JPEG) 150dpi 16ipm 16ipm 200dpi 9.2ipm 9.0ipm 300dpi 4.2ipm 4.0ipm 600dpi* 1.2ipm 0.6ipm The numbers above may differ depending on the function settings and other conditions. (Continued) COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 15 Available: R/G/B, front/back side each Color enhance Counter Total scanning count, Roller exchange count Table 1-104 The specifications above are subject to change for improvement of the product. COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 16: Precautions
If it is, use may be forcibly suspended. To change the specifications or disas- semble and reassemble this machine, fol- low the instructions described in this manual and the service information. COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 17: Name Of Parts
Document guides LAN port (RJ-45) Panel unit (Upper unit) USB ports Touch panel Power connector (16VDC) Document eject tray Service switch (Boot switch) Fingerprint sensor Ventilation holes (SF-220P only) COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 18: User Operation
Feed selection lever them. Switch the feed selection lever depending on the feeding method. Sepration feed Green(upper):Mouse Purple(lower):Keyboard Non-separation feed Figure 1-304 Feed selection lever Figure 1-302 1-10 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 19 (non-separation). Turning off the machine Press [Power off] displayed at the lower left of the screen to turn off the machine. Figure 1-306 Figure 1-308 1-11 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 20: Flow Of Scanner Operations
Address Confirmation screen confirmed. Send (The screen displayed after sending differs depending on the Delivery Options) Home screen Job button screen Login screen Figure 1-309 1-12 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 21: Web Menu
The Web menu function enables you to access and configure the machine from the Web browser of a remote computer. Settings Network Machine Computer (Web menu) Figure 1-310 Login screen Figure 1-311 1-13 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 23: Functions & Operation
CONTROL SYSTEM ......2-22 NETWORK ..........2-6 VI. POWER SUPPLY........2-29 III. READING SYSTEM .......2-15 VII. ELECTRICAL PARTS LAYOUT .....2-31 I V. FEED SYSTEM ........2-18 VIII. PARTS LAYOUT ON EACH PCB...2-33 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 25: Outline
USB memory Figure 2-101 Major Network Environment for the Machine Item Description Main system Microsoft Windows Network Protocol TCP/IP IP address Auto (DHCP) or Fixed Interface 10Base-T/100Base-TX Table 2-101 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 26: Main Configuration
AC power with the AC adaptor, and a system control section. to the machine motherboard. The image processing section controls the COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 27: Motor Drive
(M1) for picking up documents and the feed motor (M2) for feeding documents. Motherboard Torque limiter Scanner PCB Pickup motor Retard roller Feed selection Feed roller Feed motor Registration roller Eject roller Figure 2-103 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 28: Electrical Circuits
LCD unit (SF-220P) Touch panel Backlight Cable (SF-220P) Scanner PCB Door CIS PCB Pickup sensor front motor Ultrasonic Registration CIS PCB Feed sensor sensor back motor (SF-220P) Figure 2-104 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 29: Timing Chart
Start Registration sensor Pickup motor Feed motor Reading the back side Reading the front side Note: indicates the feeding state at the maximum speed. Figure 2-105 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 30: Network
1) Network connection An example of the network connection is shown below. A service provider’s communication device Other networks Router Network Printer Clients Servers SF-220/220P Figure 2-201 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 31 Physical layer tocol network where all computers must Token ring, etc. be assigned unique IP address for each. Table 2-201 An IP address consists of 32 bits, which COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 32 [1] indicates the Network address. domain to be easily identified. A system 111111111111111111111111 00000000 called DNS relates an IP address to a COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 33 ELECTRONICS INC. “canon-elec.co.jp”, which consists of the organization name, the generic code, and the region code. A “workgroup”, instead of a “domain”, can be used to group computers. COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 34: Terminology
An abbreviation of Internet Protocol. A network layer protocol to transmit and receive data without con- firming the receiver or sender to achieve high-speed data transfer. (Continued) 2-10 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 35 A type of modular connectors attached to cables such as LAN cable. SMTP An abbreviation of Simple Mail Transfer Protocol. A protocol to send and receive e-mail. (Continued) 2-11 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 36 One of the seven layers of the OSI model. Refer to “2) Protocol” in the previous section. Internet A network in which computers are interconnected on worldwide scale through TCP/IP protocol. (Continued) 2-12 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 37 A name of a host computer on the Internet, which is human-legible grouped-strings translated from IP address. It consists of organi- zation name, generic code, and region code. For example, the domain name of CANON ELECTRONICS INC. is “canon-elec.co.jp”. Transport layer One of the seven layers of the OSI model.
Page 38 LAN cable, so that the signal can cover longer distances. Router A device that connects a LAN to another LAN or to the Internet. It identifies IP address to use for routing. Table 2-202 2-14 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 39: Reading System
RGB are shifted slightly. In the color dropout mode, only the LED of a designated color lights. In the 2-15 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 40 CHAPTER 2 FUNCTION & OPERATION color emphasis mode, the LED of a color other than a designated color lights. 2-16 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 41: Shading
PCB. motherboard recording the shading correc- Since the white reference sheet is tion value. placed under the scanning glass, feeding 2-17 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 42: Feed System
Retard roller Detection point of Registration sensor Registration roller (drive) Detection point of Ultrasonic sensor Registration roller (follower) Upper reading unit Eject roller (drive) Lower reading unit 2-18 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 44: Feed Error Detection
Non-removal Jam The machine starts scanning while the document is detected by the registration 2-20 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 45 10 mm from the leading and trailing edges of the document. Ultrasonic receive sensor (detector) Ultrasonic drive sensor (emitter) Figure 2-403 2-21 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 46: Control System
Companion Chip (South Bridge) Power LED Power switch Emergency boot switch USB port displayed data USB port LVDS Transmitter RJ-45 controller port EEPROM 4Kbit interface Figure 2-501 2-22 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 47 Stores LAN settings such as MAC address IC124 LVDS Transmitter Transmits image data SR101 Temperature sensor Monitors the temperature inside the CPU SO-DIMM Processes and stores image data Table 2-501 2-23 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 48: Scanner Pcb
Scanner Controller IC117 NOR Flash Memory Stores firmware IC402 Motor driver Drives the pickup motor IC403 Motor driver Drives the feed motor Table 2-502 2-24 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 49: Lcd Relay Pcb
Figure 2-503 Function list of major ICs IC No. Name Function IC702 Controls the touch panel, and processes the ultrasonic signals LVDS receiver Receives video signals Table 2-503 2-25 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 50: Fingerprint Authentication
The photo sensor detects this Reading width 10.8mm (256 pixels) light and processes to identify the finger- Light source Infrared LED print. Authentic Minutiae matching method method Table 2-504 2-26 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 51: Image Processing Control
1-dimentional gamma correction Other processing · Auto Size Edge emphasis detection · Skew correction · Image rotation · Others Binarizing Color Grayscale Binary Data after image processing Figure 2-507 2-27 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 52 This machine, however, reads changes in data to detect the edges of document. Black border removal and binder hole removal are not necessary since the back- ground color is white. 2-28 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 53: Power Supply
50/60HZ AC adapter +16V Motherboard Scanner PCB Battery +16V +16V +3.3V +2.5V +3.3V +1.25V +16/5/3.3V LCD Relay PCB High Power voltage Inverter circuit Backlight switch Figure 2-601 2-29 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 54: Lithium Battery
Do not attempt to recharge or dis- assemble it. Do not throw it in the fire. Store it out of the reach of children. 2-30 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 55: Electrical Parts Layout
Fingerprint sensor PCB (SF-220P only) PCB7 Unit UNT1 Touch panel UNT2 Note: The power switch, power indicator, and ultrasonic sensor are mounted on the LCD Relay PCB. Table 2-701 2-31 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 56: Lower Unit
Note: The boot switch is mounted on the motherboard, and 3 sensors are on the Scanner PCB. DIMM is connected to the connector on the motherboard. Table 2-702 2-32 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 57: Parts Layout On Each Pcb
J506 USB connector (x2), LAN connector LED-A Network connection 10Base: green, J508 Scanner PCB (USB) 100Base: orange J511 SO-DIMM LED-B Network communication: blinks Table 2-801 Table 2-802 2-33 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 58: Scanner Pcb
Motherboard (USB) USS1-E Ultrasonic sensor (Emitter) J308 Motherboard (Power) LED501 CPU operation: blinks J309 Pickup motor Table 2-804 J310 Feed motor J312 LCD Relay PCB (SF-220P) Table 2-803 2-34 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 59: Lcd Relay Pcb
J702 LED701 Power indicator J703 Backlight (LCD) USS1-D Ultrasonic sensor (Detector) J704 Touch panel J705 Scanner PCB (SF-220P) Table 2-806 J707 Fingerprint sensor PCB (SF-220P) Table 2-805 2-35 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 61: Disassembly And Reassembly
CHAPTER 3 DISASSEMBLY & REASSEMBLY USER REPLACEABLE PARTS ....3-1 LOWER UNIT.........3-17 EXTERNAL COVERS ......3-3 ELECTRICAL PARTS (PCB, ETC.) ..3-27 III. UPPER UNIT..........3-6 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 63: User Replaceable Parts
3) Move the retard roller to the right, then 3) Move the feed roller to the right, then remove it from the shaft. remove it from the shaft. Figure 3-103 Figure 3-106 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 64: Document Holding Guide
Figure 3-107 Notes on assembling Hook the new document holding guide (four hooks) onto the roller cover, and slide it down to set it in place. Figure 3-108 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 65: External Covers
Figure 3-202 Notes on assembling Do not to get the cables (FFCs) and the shield plate caught in parts. COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 66: Right Cover
Note: If it is difficult to remove the rear cover, remove the right and left covers first. Figure 3-204 Figure 3-203 Notes on assembling Do not get the shield plate caught in parts. COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 67: Rear Plate
Note: Since the fitting parts are located on the inside, bending the tray makes it easier to unhook the fitting parts. Figure 3-207 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 68: Upper Unit
Figure 3-301 Figure 3-302 4) For SF-220P, after removing the finger- print sensor PCB and the core mounting plate, remove the upper cover assembly. (Page 3-8, Page 3-9) COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 69: Lcd Relay Pcb
Note: The position setters are provided for 2 screw fix positions (x) on the upper side. Figure 3-305 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 70: Fingerprint Sensor Pcb
When assembling the PCB, align 2 screw fix positions into their position setters. Figure 3-307 Notes on assembling When assembling the PCB, align 2 screw fix positions into their position setters. COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 71: Fingerprint Sensor Unit
(self-tapping, M3x6), then remove the fingerprint sensor Figure 3-310 unit 5) Remove screws (self-tapping, M3x6), then remove the LCD unit with the mounting plate. Figure 3-309 Figure 3-311 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 72 LCD unit with the mounting plate on the upper cover, the power switch button , and the LED light guide into their position setters. Figure 3-315 Figure 3-313 3-10 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 73: Touch Panel
After the assembling is complete, clean surface with a dent for the touch panel is the front surface of the touch panel. facing up as shown above. 3-11 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 74: Upper Reading Unit
Figure 3-318 3) While pressing the reading unit, remove the FFC Figure 3-321 Figure 3-319 3-12 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 75: Upper Reading Holder
Note: Be careful not to damage the hooks Figure 3-322 when unhooking the fitting parts. The CIS unit is removed when the reading holder is removed. Figure 3-323 3-13 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 76: Upper Frame Assembly
. Unhook the fitting parts on the other side, then remove the upper frame assembly. Figure 3-325 Figure 3-327 3-14 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 77: Follower Roller
Note: The spring is mounted under the roller shaft. The parts will fall out if the roller is not held with a hand. Figure 3-329 Figure 3-328 3-15 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 78: Retard Roller Cover
Notes on assembling Align the corners of the silvery sheet of the static eliminator brush into the corners of the upper frame to attach the brush hori- zontally. 3-16 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 79: Lower Unit
TP-head), which attach the left and right shield plates to the scanner PCB mounting plate . And remove two ca- bles from clamps, then remove the scanner PCB mounting plate. Figure 3-402 3-17 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 80: Feed Motor Unit
Note Figure 3-406 Figure 3-404 Notes on assembling Put the belt on the pulley on the back side, then assemble the motor unit. Figure 3-405 3-18 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 81: Eject Drive Roller
Figure 3-408 Figure 3-410 Notes on assembling Push the shaft support until it fits com- pletely to the fitting part. 3-19 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 82: Registration Drive Roller
Note: If the fitting is tight, push the fitting part from the back side to remove it. Figure 3-414 Figure 3-412 3-20 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 83 If the holding part of the sensor holding is de- formed, the registration sensor does not detect correctly. Figure 3-416 3-21 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 85: Lower Reading Unit
With engraving of the reading unit. If it is difficult to remove the reading unit, perform this step after removing the upper frame assembly. Figure 3-423 Figure 3-425 3-23 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 86: Lower Reading Holder
Note: The shapes of the upper reading holder and the lower reading holder differ. After the assembling is complete, clean the front surface of the scanning glass. 3-24 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 87: Document Guides
The gears engaged to the document guides may fall out. In this case, as- semble the gears back to the original position. Figure 3-428 Figure 3-430 3-25 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 88: Feed Roller Cover
When assembling the tray guide, close the document guides. If the document guides are fully extended, they hit the tray guide. Figure 3-431 3-26 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 89: Electrical Parts (Pcb, Etc.)
LCD into the * Cable clearance between the FFC holder and the side plate so that the cable con- tacts with the side plate. Lock Figure 3-501 Figure 3-503 3-27 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 90: Motherboard
2 screw fix positions to their position setters, then assemble the motherboard. For assembling the ground plate Figure 3-504 the connector, refer to the figure below. Figure 3-506 3-28 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 91: Lithium Battery
Be careful not to short out the battery. For further information, refer to the section regarding to the lithium battery disposal and the BIOS reconfiguration in this manual. 3-29 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 93: Installation And Maintenance
CHAPTER 4 INSTALLATION & MAINTENANCE INSTALLATION ........4-1 III. MAINTENANCE ........4-15 PARTS REPLACEMENT......4-13 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 95: Installation
Open the package, and take out the machine and its accessories. The acces- sories are contained in the accessory box placed under the machine. Main body Accessory box Package Figure 4-101 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 96: Checking The Supplied Accessories
Power cord Registration Card (Cord length: 1 m) (U.S.A. and Canada only) * Make sure to use the AC adapter and power cord supplied with the machine. Figure 4-102 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 97: Removing The Packing Materials
4) Remove the orange tape securing the roller covers. Figure 4-104 3) Pull the lock lever toward you, then fully Figure 4-107 open the panel unit (upper unit). Lock lever Figure 4-105 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 99 CHAPTER 4 INSTALLATION & MAINTENANCE 7) Gently close the panel unit. And press on both sides of the unit until you hear a click, which indicates the unit is locked. Figure 4-114 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 100: Connecting Cables
Insert the plug of the AC adapter into the power connector. Connect the power cord to the wall outlet. 2) Connecting the network cable. Insert network cable connector (RJ-45) into the LAN port. Figure 4-116 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 101: Turning The Machine On And Off
[Home] screen to appear after the power switch is pressed. 2) Turning the machine OFF Press [Power off] displayed at the bottom left of the screen to turn the machine OFF. Figure 4-118 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 102: Configuring The Scanner Settings
Set a domain server that can settings search users with Active Direc- tory. Address book server Set an LDAP server that can settings search e-mail address books. Table 4-101 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 103 Note: The IP address is used as the URL when accessing the Web menu. Figure 4-121 1) On the [Home] screen, press [Adminis- trator setting]. Figure 4-119 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 104 7) Confirm the new device name and IP ad- dress, and press [OK]. Figure 4-122 5) Press [Device name] (or [IP address]). A keyboard entry screen appears. Figure 4-125 Figure 4-123 4-10 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 105 Web menu. Ex.) http://172.19.xxx.xxx Figure 4-128 5) Click [Device Configuration]. Figure 4-126 Note: Select a desired language in [Lan- Figure 4-129 guage]. Figure 4-127 4-11 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 106 CHAPTER 4 INSTALLATION & MAINTENANCE 6) Check the [Language/Timezone] setting. Figure 4-130 Note: To change the setting, click [Lan- guage/Timezone] [Setting] change it. Figure 4-131 Language/Timezone Setting Screen Figure 4-132 4-12 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 107: Parts Replacement
Note: The items above are assigned as service parts and an exchange roller kit is assigned as commercially available products for a set. Table 4-201 4-13 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 108: Major Parts List
MOTOR UNIT, STEPPING, FEED MG1-4010-000 SENSOR, FINGER PRINT MG1-4004-000 PCB ASSEMBLY, FINGER SENSOR MG1-3974-000 ADAPTER, AC MG1-4147-000 ROLLER, FOLLOWER MA2-6476-000 ROLLER, REGISTRATION MA2-7966-000 ROLLER, EJECT MA2-7967-000 Table 4-202 4-14 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 109: Maintenance
▲ ▲ Feed path Use such as commercially available air blowers to remove any dust and paper particles that have accumu- lated on the feed. Table 4-301 4-15 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 110 • Retard/Feed rollers • Touch panel Figure 4-306 Figure 4-302 • Other rollers • Fingerprint sensor Figure 4-307 Fingerprint sensor Figure 4-303 • Scanning glass Figure 4-304 4-16 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 111 Pages scanned from the previous roller change: This counter is for the number of docu- ment pages fed by the machine since the counter was reset. 4-17 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 112: Service Maintenance
If they are very dirty, instruct the user to follow the “user maintenance” procedures. Recommend the user to replace consumable parts if necessary. 4-18 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 113: Troubleshooting
CHAPTER 5 TROUBLESHOOTING OUTLINE..........5-1 NETWORK FUNCTION CHECK....5-29 USER INFORMATION PROTECTION..5-2 VI. OTHER OPERATIONS ......5-42 III. ERROR DISPLAY ........5-5 VII. AFTER REPLACING PARTS ....5-47 SERVICE MODE........5-8 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 115: Outline
Test scan sues are described below. Understand Software change these basics to troubleshoot. 8) Operation check with crossover cable 9) Reinstallation by emergency boot up 10) BIOS reconfiguration COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 116: User Information Protection
Repair Unit). In the factory, the motherboard is initialized forcibly and re- turned. The procedure below describes how to backup, initialize and restore. For details, refer to the user manual. Figure 5-202 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 117 Figure 5-203 4) Press [Back up] or [Restore]. Note: The color of a selected button changes. The following screen shows when [Back up] is selected. Figure 5-205 Figure 5-204 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 118: Initialize
Note: No password is set by default. Figure 5-209 5) After that, the [Caution] screen will appear twice. Confirm each message on those screens, then press [Yes] on each. Figure 5-207 Figure 5-210 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 119: Error Display
The copy source and the paste address are of a address to the different address different type. type. Solution Make sure the copied address and paste ad- dress are of the same type. (Continued) COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JUNE 2007...
Page 120: Web Menu
Specify the setting file and then execute the operation. The scanner is busy. Please try Cause The ScanFront is being used. again. Solution End use of the ScanFront and then try again. (Continued) COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 121 When the Color Mode is se- Cause The resolution becomes 300 dpi or less when lected, resolutions of 400 and the mode of the ScanFront 220 is set to [Color]. 600 cannot be selected. Solution Set the resolution to 300 dpi or less.
Page 122: Service Mode
Selects a scan resolution (100, 150, 200, -----). Side Selects simplex or duplex scanning. Image display Moves a displayed area. Zoom Selects enlargement/reduction. Version up Changes the software. Table 5-401 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 123: Starting Up Service Mode
Note: If the next screen is not displayed, press [No], then perform this proce- dure again. Figure 5-404 On the [Service Password] screen, press [OK]. RIGHT LEFT Figure 5-402 Figure 5-405 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 124: Exiting Service Mode
Note: Pressing [Close] allows you to return to the previous screen. You may press [Close] again depending on which screen is displayed. Here is an Figure 5-406 example: Figure 5-407 5-10 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 125 Return to the [Service mode’s Home] screen, then press [Exit and execute app]. Figure 5-409 The product name screen is displayed, then the user’s [Home] screen is dis- played. Figure 5-410 5-11 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 126: Scanner Adjustment
200 mm. tons. However, the length can be up to 297 mm (equivalent to A4-length). 4) To cause neither jams nor skews. 5-12 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 127 1) Clean the feed path, the rollers, and the scanning glasses. 2) Load a piece of the registration sheet you prepared. Make sure to set the document guides to fit the sheet to prevent skews. 5-13 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 128: Light Adjustment
1) Clean the feed path, the rollers, and the Figure 5-418 scanning glasses. 6) Confirm the image referring to “Test scan”. For detailed instructions, refer to “Test scan”. 5-14 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 129 7) Confirm the image referring to “Test scan”. For detailed instructions, refer to “Test scan”. Figure 5-420 4) The adjustment starts automatically. The progress screen is displayed. Figure 5-421 5-15 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 130: All Adjustment
Load them correctly to prevent skews. Figure 5-423 Figure 5-425 5) Even after the shading sheet has been ejected, the machine may be proc- essing the data. 5-16 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 131: Dcon Check
2) Confirm the [DCON Check] screen is 7) Confirm the image referring to “Test displayed. scan”. For detailed instructions, refer to Select a menu to execute on this “Test scan”. screen. Figure 5-428 5-17 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 132 [USS Check] to display the [USS] screen. [Stop] to stop the motor. • [Main Motor]: Feed motor • [Pick Motor]: Pickup motor Start Color Resolution /Stop /Gray Figure 5-429 Figure 5-431 5-18 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 133: Check Device
Versions of devices other than “DFD SUB” are displayed on the system settings screen of the Web menu (Administrator mode). 5-19 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 134: Counter
After changing the value, press [Set] or [Set All] to finalize it. Pressing [Set] finalizes a value for each item, and pressing [Set All] finalizes values for all items. 5-20 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 135: About
Operation procedure 1) Press [Touch Panel Adjustment] on the adjustment home screen. Figure 5-437 5-21 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 136 (+) with the touch-panel pen in the or- der of Note: Touch the center of each target. Oth- erwise, you will have to repeat the operation. Figure 5-439 5-22 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 137: Test Scan
[Test scan]. image or a back-side image to display. The selected button turns blue. Note: When Simplex is selected, only [Front] is available. Figure 5-441 Figure 5-443 5-23 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 138 For SF-220P, setting to “[Color] / [600 dpi] / [Duplex]” causes insufficient memory since the scanning size is set to maximum. Figure 5-445 5-24 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 139: Operation Procedure
Note: When several documents are loaded, the last scanned document is dis- played. Figure 5-450 • Enlarge Press [Zoom in] to enlarge an image. Figure 5-449 Figure 5-451 5-25 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 141: Update
YYMMDD 0:No, F:Yes cated on the bottom of the main body. Build number Scanner firm 1 to 9 0:No, S:Yes OS+Application 0:No, 5:Yes Figure 5-454 5-27 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 142: Operation Procedure
8) After the machine has been restarted, the user’s initial screen is displayed. 9) On [Check Device] in the service mode, confirm the updated version number. 5-28 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 143: Network Function Check
In here, Windows 2000 is used. Since the operations and screens differ de- pending on the operation system, take steps appropriate to the operating sys- tem to perform this procedure. 5-29 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 144: Network Setting For The Machine
Note: When the user has initialized, you don’t • Default gateway: 1.1.1.1 need to input any password. • DNS (primary): 1.1.1.1 • WINS (primary): 1.1.1.1 Figure 5-503 Figure 5-505 5-30 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 145: Network Setting For Computer
1) Click [Network and Dial-up Connections] in Control Panel. Figure 5-506 Figure 5-507 2) On the next screen, right-click [Local Area Connection], then click [Properties]. Figure 5-508 5-31 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 146 The input data in this example is as follows. • IP address: 1.1.1.1 • Subnet mask: 255.255.255.0 • Default gateway: 1.1.1.1 • Preferred DNS server: 1.1.1.1 Figure 5-509 Figure 5-510 5-32 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 147: Creating A User
1) Click [Users and Passwords] in Control Panel. Figure 5-512 3) On the next screen, click [Advanced]. Figure 5-511 Figure 5-513 5-33 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 148 And click to clear the [User must change password at next logon] check box. After that, click [Create]. Figure 5-514 5) On the displayed menu, click [New User]. Figure 5-516 Figure 5-515 5-34 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 149 10) On the displayed menu, click [Proper- Figure 5-517 ties]. 8) The previous screen is displayed. And then double-click [Users] to open it. Figure 5-520 Figure 5-518 5-35 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 150 [Add]. Figure 5-523 14) After [Administrators] has been added, click [OK]. Figure 5-521 12) On the next screen, click [Add]. Figure 5-524 Figure 5-522 5-36 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 151: Creating A Shared Folder
Note: Make sure that no other shared folder has the same name. 2) Open [Properties] of the folder, then click the [Sharing] tab. Figure 5-525 Figure 5-526 5-37 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 152 [sf] in here, then select the [Al- Figure 5-527 low] check box for [Full Control]. After that, click [OK]. 4) On the next screen, click [Add]. Figure 5-530 Figure 5-528 5-38 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 153: Sending Image Data
[Password] of the shared folder, then click [Browse]. Figure 5-532 8. Initialization Initialize the machine before returning it to the user. Figure 5-531 And restore the TCP/IP setting of the computer. 5-39 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 154: Web Menu Check
For step 1 to 3 and 6, refer to the previous section. For step 5, refer to the user manual. Figure 5-533 3) On the next screen, click [LAN Settings]. Figure 5-534 5-40 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 155 “Microsoft Internet Explorer” on the computer. Then, input the machine’s IP address to open the Web menu. Note: Internet Explorer version must be 6.0 or later. Figure 5-536 Figure 5-538 5-41 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 156: Other Operations
2) Connect the prepared keyboard to the machine. 3) Turn the machine on. 4) When the machine stops at the above screen again, press the [DEL(Delete)] key. 5-42 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 157: Hardware Check
LEDs on PCBs. 1) After preparation is complete, plug the AC adapter. Note: Since the power will be supplied to the PCB, do not touch electrical parts inside machine. 5-43 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 158 Note: If the machine does not start up normally, the problem is caused by the motherboard. If it does, the prob- lem is caused by the scanner PCB. 5-44 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 159: Reinstallation
8) Confirm the installed version number on [Check Device] on the service mode. Also check if user settings such as language 5-45 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 160 Note: Although it depends on troubles, normally previous user settings and user information are carried over. 5-46 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 161: After Replacing Parts
*3: Counter resetting When the user replaces an exchange roller kit, the user resets the counter. When the service technician replaces it, ask the user to reset the counter. 5-47 COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 165: General Diagram
SW701 LED701 FD_POWER Fingerprint sensor PCB LCD Relay PCB Ultrasonic sensor FD_BOOT (detector) FD_RXD --> FD_TXD <-- SF-220P only J702 J703 J704 J802 Fingerprint sensor Touch panel Backlight COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 167: List Of Special Tools
PS/2 or USB interface Figure A-201 Note: Rank symbol A: Each service technician must have one. B: A group of five technicians must have one. C: A workshop must have one. COPYRIGHT © 2007 CANON ELECTRONICS INC. CANON SF-220/220P FIRST EDITION JULY 2007...
Page 169 Prepared by Quality Assurance Center Canon Electronics Inc. 3-17-7 Shibaura, Minato-ku Tokyo 108-0023, Japan FIRST EDITION: JULY 2007 (63999)
Page 170 0707AB...

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