Black Box KV2304A Manual
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Black Box KV2304A Manual

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Chapter
ServSwitch Wizard DVI DL
Control up to four computer systems and share
peripherals among them.
KV2004A supports one video head per channel, KV2204A supports
two, KV2304A supports three, and KV2404A supports four.
Customer
Support
Information
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) •
FREE technical support 24 hours a day, 7 days a week: Call 877-877-2269 or fax 724-746-0746 •
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 •
Web site: www.blackbox.com • E-mail: info@blackbox.com
KV2004A
KV2304A
KV2204A
KV2404A

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  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) • Customer FREE technical support 24 hours a day, 7 days a week: Call 877-877-2269 or fax 724-746-0746 • Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 • Information Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 ServSwitch Wizard DVI DL Trademarks Used in this Manual Black Box and the Black Box logo type and mark are registered trademarks of Black Box Corporation. ServSwitch Wizard is a trademark of BB Technologies, Inc. Apple and Mac are registered trademarks of Apple Computer, Inc.
  • Page 3 FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication.
  • Page 4 ServSwitch Wizard DVI DL Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.

  • Page 5: Table Of Contents

    Additional Items You May Need ....................................9 Hardware Description, Single-Head Version (KV2004A) ........................10 2.5.1 Front Panel ..........................................10 2.5.2 Back Panel ..........................................11 Hardware Description, Multi-Head Versions (KV2204A, KV2304A, and KV2404A) ............12 2.6.1 Front Panel ..........................................12 2.6.2 Back Panel ..........................................13 Installation ................................................

  • Page 6: Specifications

    Other: (1) barrel power jack, (1) RJ-45, 10P10C options port for serial upgrade or RS-232 switching; KV2304A: User Console: (3) DVI-I F (dual-link support). (2) USB Type A F (for keyboard and mouse, emulated), (2) USB Type A F (for USB 2.0 peripheral support, not emulated), (1) 3.5-mm stereo jack;...
  • Page 7 Power consumption: KV2004A: 12.5 watts, KV2204A, KV2304A, KV2404A: 20 watts Size: KV2004A: 1.6"H x 9.1"W x 4.3"D (4.2 x 23.2 x 11.0 cm); KV2204A, KV2304A, KV2404A: 4.0"H x 10.3"W x 6.0"D (10.2 x 26.1 x 15.1 cm) Weight: KV2004A: 1.9 lb. (0.8 kg); KV2204A: 3.1 lb. (1.4 kg) KV2304A: 3.3 lb.

  • Page 8: Overview

    The KV2004A can support one video head per channel, whereas the slightly larger KV2204A, KV2304A, and KV2404A units support two, three, and four video heads per channel, respectively.

  • Page 9: What's Included

    Figure 2-1. Typical application. 2.3 What’s Included Your package should contain the following items. If anything is missing or damaged, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com. • ServSwitch Wizard DVI DL unit (KV2004A) or ServSwitch Wizard DVI DL Multihead unit...

  • Page 10: Additional Items You May Need

    ServSwitch Wizard DVI DL 2.4 Additional Items You May Need • DVI to VGA adapter (FA462) • Single-link DVI-D to DVI-D video cable (EVNDVI02-XXXX) • Combined dual-link DVI-I and USB (USB Type A to B) cable (EHN900024U-XXXX) • Audio cable (EJ110-XXXX) •...

  • Page 11: Back Panel

    Chapter 2: Overview 2.5.2 Back Panel Figure 2-3 shows the back panel of the ServSwitch Wizard DVI DL. Table 2-2 describes its components. Figure 2-3. Back panel. Table 2-2. Back panel components. Number Component Description Barrel connector Power input or power supply connects here. (2) USB Type A connectors Connect the console’s USB keyboard and mouse to these connectors.

  • Page 12: Hardware Description, Multihead Versions (Kv2204A, Kv2304A, And Kv2404A)

    ServSwitch Wizard DVI DL 2.6 Hardware Description, Multihead Versions (KV2204A, KV2304A, and KV2404A) 2.6.1 Front Panel Figure 2-4 shows the front panel of the ServSwitch Wizard DVI DL, multihead versions. Table 2-2 describes its components. Figure 2-4. Front panel. Table 2-3. Front-panel components.

  • Page 13: Back Panel

    Chapter 2: Overview 2.6.2 Back Panel Figure 2-5 shows the back panel of the ServSwitch Wizard DVI DL. Table 2-4 describes its components. Figure 2-5. Back panel. Table 2-4. Back panel components. Number Component Description Barrel connector Power input or power supply connects here. (2) USB Type A connectors Connect the console’s USB keyboard and mouse to these connectors.

  • Page 14: Installation

    There are two main mounting methods: • Via the (4) supplied self-adhesive rubber feet • Via optional rackmount brackets (RMK4007 for KV2004A; Call Tech Support for KV2204A, KV2304A, or KV2404A) Rack brackets: The optional brackets (plus four screws), enable the unit to be secured within a standard rack slot. See Figure 3-1.
  • Page 15 Chapter 3: Installation Figure 3-2. Connecting the keyboard/mouse to the user console. NOTE: The unit’s True Emulation feature will read the full characteristics of the keyboard and mouse and will present those to each connected computer concurrently. This ensures that specialized keyboards and mice are fully supported.
  • Page 16 ServSwitch Wizard DVI DL Single-head units: Attach the lead from the video monitor to the DVI-I connector of the user console area. See Figure 3-4. Figure 3-4. Connecting a video monitor to the user console. NOTE: During initial powerup, the ServSwitch Wizard DVI DL unit will attempt to read the EDID information from the connected display(s).

  • Page 17: Computer Systems

    Chapter 3: Installation 5. Audio: Where required, connect the lead from your speakers to the audio connector. See Figure 3-6. Figure 3-6. Connecting speakers to the user console. 3.2.2 Computer Systems Each computer system is connected to the Wizard DVI DL unit using up to three cables. To connect a computer system: 1.
  • Page 18 ServSwitch Wizard DVI DL Figure 3-8. Connecting the video output to the DVI-I port. NOTE: A combined DVI-D and USB (Type A to B) cable is also available for linking computers to the Wizard DVI DL unit. During initial powerup, the Wizard DVI DL unit will attempt to read the EDID information from the connected display(s).

  • Page 19: Power In Connection

    Chapter 3: Installation Figure 3-10. Vertically stacked connectors linked to the same channels. 3.2.3 Power In Connection The Wizard DVI DL unit is supplied with either a 12.5 W (single-head version) or 20 W (multihead versions) power adapter. There is no on/off switch on the unit, so operation begins as soon as the power adapter is connected. To connect the power adapter: 1.

  • Page 20: Switching Control By Computer

    ServSwitch Wizard DVI DL 2. Connect the IEC connector of the supplied country-specific power lead to the power adapter’s connector. See Figure 3-12. Figure 3-12. Connecting the power lead to the power adapter’s connector. 3. Connect the power lead to a nearby power outlet. NOTE: Both the unit and its power supply generate heat when in operation and will become warm to the touch.

  • Page 21: Synchronizing Multiple Units

    Chapter 3: Installation 2. Connect the other end of the cable to a vacant serial port on the computer. Serial port parameter settings: Make sure that the chosen serial port is configured as follows: • Baud rate: 1200 • Data bits: 8 •...

  • Page 22: Managing Edid Video Display Information

    (up to two pages) is correctly supplied to every connected computer. In the multihead (KV2204A, KV2304A and KV2404A) units, the EDID emulation and hybrid DDC features ensure that separate EDID data from each video display will be distributed through to the appropriate video adapters within each computer.

  • Page 23: Configuration

    Chapter 4: Configuration 4. Configuration 4.1 Using the Configuration Menu The configuration mode allows you to determine numerous aspects of the Wizard DVI DL unit capabilities. To use the configuration menu: During normal use, the seven-segment display on the front panel shows the number of the currently selected computer channel.

  • Page 24: General Configuration

    ServSwitch Wizard DVI DL Table 4-1 (Continued). Configuration menu. Letter Number Description Enter the Switch Mode menu KVM + speaker KVM only Speaker only USB 1 only USB 2 only Enter the Autoscan Time Delay menu Autoscan disabled 2 seconds 5 seconds 7 seconds 15 seconds...

  • Page 25: Mouse Switching

    Chapter 4: Configuration 4.2.2 Mouse Switching You can enable or disable mouse switching to suit your installation requirements. To enable/disable mouse switching: 1. Enter the Configuration menu. 2. Press U to enter the User Preferences menu and then press either: 1 to Enable mouse switching 2 to Disable mouse switching 3.
  • Page 26 ServSwitch Wizard DVI DL To use the KVM Firmware Uploader utility: 1. Obtain and run the KVM Firmware Uploader. (Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com.) Download the latest ServSwitch Wizard DVI DL unit KVM Firmware Uploader from Black Box Technical Support and install it on a Windows based upgrade computer that will be connected to the ServSwitch Wizard DVI DL unit.
  • Page 27 IMPORTANT: Check that the “Intended Target Units” field matches the “Unit connected” field. If these fields do not match, then you may have an incorrect upgrade file, and you should check with Black Box Technical Support before proceeding. Check also that the “New firmware version” is greater than the “Current firmware version.”...

  • Page 28: Operation

    ServSwitch Wizard DVI DL 5. Operation 5.1 Selecting a Computer There are three main ways to switch the common peripherals to specific computer channels: • Using the front-panel controls • Using hotkeys • Using mouse button presses 5.1.1 Select a Computer Using the Front Panel The front panel allows you to determine how the various peripherals are switched to one or more computer chan- nels.

  • Page 29: Select A Computer Using Hotkeys

    Chapter 5: Operation 5.1.2 Selecting a Computer Using Hotkeys Using hotkey combinations, you can quickly switch the keyboard, video monitor(s), mouse. speakers. and USB peripherals to any computer channel. The Ctrl and Alt keys when pressed in combination are called ”hotkeys,“ and they signal to the ServSwitch Wizard DVI DL unit that you want to control it, rather than the computer.

  • Page 30: Select A Computer Using The Mouse Buttons

    ServSwitch Wizard DVI DL 2. Press and release the required channel number (1 to 4) using only the keys above the QWERTY section). 3. Release Ctrl and Alt. The appropriate peripherals will change to the chosen channel. NOTE: Regardless of which peripherals were switched, the front-panel indicators will continue to show the switching mode that was last determined using the front-panel controls.
  • Page 31 Chapter 5: Operation CAUTION: Many monitors are fitted with automatic power saving relays that switch off after a few seconds when connected to an inactive computer. If you are using this type of monitor, do not use the “Cycle all port” mode.

  • Page 32: Appendix A. What Is True Emulation

    ServSwitch Wizard DVI DL Appendix A. What Is True Emulation? True Emulation represents a significant breakthrough in sharing USB devices between two or more computer systems. Until this point, the problem has been how to create a USB switch that provides all the following: •...
  • Page 33 Appendix A: What is True Emulation? True Emulation relies upon a high-speed circuit, called an Emulation Engine, to fully emulate the USB device identities and also interpret keyboard and mouse data streams. The result is full support for KVM switching control via hotkey presses or the third button/scroll wheel of a mouse.

  • Page 34: Appendix B. Default Edid Video Modes

    ServSwitch Wizard DVI DL Appendix B. Default EDID Video Modes The following digital video modes are defined within the default EDID information held by the ServSwitch Wizard DVI DL units. This information is used only if no new EDID information is made available by the attached video monitor(s).

  • Page 35: Appendix C. Cable Pinouts

    Appendix C: Cable Pinouts Appendix C. Cable Pinouts The OPTIONS port uses a 10p10c socket, which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs are listed in this section for both types of connector.

  • Page 36: Appendix D. Safety Information

    ServSwitch Wizard DVI DL Appendix D. Safety Information • For use in dry, oil-free indoor environments only. • Both the ServSwitch Wizard DVI DL unit and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them locations where air cannot circulate to cool the equipment.
  • Page 37 © Copyright 2010, 2022. All rights reserved. Black Box and the Black Box logo type and mark are registered trademarks of Black Box Corporation. Any other trademarks mentioned in this document are acknowledged to be the property of the trademark owners.

This manual is also suitable for:

Kv2004aKv2204aKv2404aKv2008aServswitch wizard dvi dl

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