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NETWORK SERVICES
ServSwitch Wizard DVI DL
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
CUSTOMER
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbox.com • E-mail: info@blackbox.com
®
USER GUIDE
COMPUTER
KVM SPK USB1 USB2
MODE
Wizard DVI DL
JUNE 2009
KV2004A
KV2204A
KV2304A
KV2404A
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Summary of Contents for Black Box ServSwitch KV2004A
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Page 1: Network Services
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) CUSTOMER FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com... -
Page 2: Table Of Contents
Contents ® Introduction Operation What is True Emulation? .............3 Selecting a computer..............17 Wizard DVI DL features - front and rear ........4 To select a computer using the front panel ......17 What’s in the box.................5 To select a computer using hotkeys ........18 What you may additionally need ..........5 To select a computer using the mouse buttons ....19 Autoscanning ................20... -
Page 3: Introduction
Black Box. There are four versions of the four-way a fourth performing another task with a different USB digital video at up to 450Mpixels per second. In... -
Page 4: What Is True Emulation
What is True Emulation? ® True Emulation represents a significant breakthrough in sharing USB devices True Emulation between two or more computer systems. Until this point, the problem has been Mindful of the limitations associated with the OTHER USB how to create a USB switch that provides all of the following: previous USB switching techniques, we set about KEYBOARD MOUSE... -
Page 5: Wizard Dvi Dl Features - Front And Rear
Wizard DVI DL features - front and rear ® The Wizard DVI DL single screen and multiscreen units are housed within Multiscreen versions durable, metallic enclosures with all connectors situated at the rear panel. The The dual, triple and quad video screen versions use a larger smart front face features the control buttons and the operation indicators. -
Page 6: What's In The Box
Audio cable m (.mm stereo jacks) DVI to VGA adaptor Single link DVI-D to DVI-D video cable Part code: Contact Black Box technical support Part code: Contact Black Part code: Contact Black Box Part code: Contact Black Box technical support... -
Page 7: Installation
Installation ® Mounting There are two main mounting methods: • The supplied four self-adhesive rubber feet • Optional rack brackets (KV2004A models only) Rack brackets (KV2004A models only) Connections The optional brackets (plus four screws), allow the unit to be secured within a standard rack slot. Note: Both the Wizard DVI DL unit and its power supply generate heat when in operation and will become warm to the... -
Page 8: Connections
Connections ® Connections do not need to be carried out in the order given within this guide, 4 Video monitor(s): DVI-I (integrated) video ports are however, where possible connect the power in as a final step. used throughout to allow digital DVI and/or VGA analogue (via adapter cables) signals to be User console switched, as required. -
Page 9: Computer Systems
Computer systems ® Each computer system is connected to the Wizard DVI DL unit using up to three Multiscreen units: Use DVI or VGA to DVI-I cables. adapter cables (if using analogue signals) to link the video outputs of each computer to the DVI-I To connect a computer system ports on the rear of the unit (see 1 Ensure that power is disconnected from the Wizard DVI DL unit and the... -
Page 10: Power In Connection
Power in connection Optional TDX remote control ® The Wizard DVI DL unit is supplied with either a 12.5W (single screen version) or The optional TDX remote control unit can be used to provide direct push button 20W (Multiscreen versions) power adapter. There is no on/off switch on the unit, access to any channel from your desktop. -
Page 11: Switching Control By Computer
Switching control by computer ® The OPTIONS port featured on every Wizard DVI DL allows an external serial input, typically from a computer, to control the selection of the various channels. Appendix For more details about the necessary cable, see Upon receipt of the correct code, the Wizard DVI DL will switch immediately to the appropriate channel. -
Page 12: Synchronizing Multiple Units
Synchronizing multiple units ® Wizard DVI DL units can be connected together so that they operate in a synchronized manner. Thus, two KV2004A units can be made to switch two video heads in a similar manner to an KV2204A. Additonally, two KV2204A (dual) units could be made to resemble an KV2404A (quad), while two KV2404A units could be combined Serial in order to switch up to eight video heads simultaneously. -
Page 13: Managing Edid Video Display Information
Managing EDID video display information ® Refreshing EDID information during use Whenever a Wizard DVI DL unit is powered on (or when the option selected from the configuration menu), it will interrogate the connected You can refresh the EDID information from the connected monitor(s) without monitor(s) to determine whether EDID (Extended Display Identification Data) the need to power cycle the Wizard DVI DL. -
Page 14: Configuration
Configuration ® Using the configuration menu Enter the Functions menu Show current firmware version The configuration mode allows you to determine numerous aspects of the Refresh EDID information from the connected video display Wizard DVI DL unit capabilities. Reset configuration to factory defaults ( is displayed momentarily) Enter the Hotkey menu To use the configuration menu Ctrl + Alt... -
Page 15: General Configuration
General configuration ® Changing hotkeys Miscellaneous functions Wizard DVI DL units use as their standard hotkeys. These can be To refresh EDID information from the monitor changed if they clash with other software or hardware within the installation. 1 Enter the Configuration menu. -
Page 16: Performing Upgrades
• The latest version of the KVM Firmware Uploader and firmware files for the The KVM Firmware Uploader dialog will be displayed: Wizard DVI DL unit - available from Black Box Technical Support. To use the KVM Firmware Uploader utility 1 - Obtain and run the KVM Firmware Uploader. - Page 17 Wizard DVI DL unit or computing equipment. ‘Unit Connected’ field. If these fields do not match then you may have an incorrect upgrade file, check with Black Box Technical Support before proceeding. Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’.
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Page 18: Operation
Operation ® Selecting a computer To select a computer using the front panel There are three main ways to switch the common peripherals to specific The front panel allows you to determine how the various peripherals are computer channels: switched to one or more computer channels. • Using the front panel controls ... -
Page 19: To Select A Computer Using Hotkeys
To select a computer using hotkeys ® Using hotkey combinations, you can quickly switch the keyboard, video monitor(s), mouse and speakers and USB peripherals to any computer channel. There are two mains ways to use hotkeys: Standard and Additional. Additional hotkey press combinations Standard hotkey press combinations The standard hotkey press combinations allow you to change channels with the In addition to the standard hotkey press combinations (shown left), you can also... -
Page 20: To Select A Computer Using The Mouse Buttons
To select a computer using the mouse buttons ® Using the mouse buttons, you can quickly switch the keyboard, mouse, video monitor(s), speakers and/or USB peripherals to any computer channel. Note: These procedures work only with three-button or IntelliMouse devices and only if the ‘Mouse Switching’... -
Page 21: Autoscanning
Autoscanning ® When enabled, the autoscan mode switches between the connected computers To select an autoscan mode in sequence. This is useful to allow you to sample activity among the connected 1 Enter the Configuration menu. computers. 2 Press and then press either: Two scanning modes are available: •... -
Page 22: Further Information
Further information ® BlackBox subsidiary contact details This chapter contains a variety of information, including the following: • Getting assistance - see below and right Country Web Site/Email Phone Appendix 1 – Supported video modes • United States www.blackbox.com 724-746-5500 724-746-0746 Appendix 2 –... -
Page 23: Appendix 1 - Default Edid Video Modes
Appendix 1 – Default EDID video modes ® The following digital video modes are defined within the default EDID information held by the Wizard DVI DL units. This information is used only if no new EDID information is made available by the attached video monitor(s). The Wizard DVI DL units support video resolutions and refresh rates in excess of those listed here. -
Page 24: Appendix 2 - Cable Pin-Outs
Appendix 2 – Cable pin-outs ® The OPTIONS port uses a 10p10c socket which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs are listed in this section for both types of connector. -
Page 25: Safety Information
Safety information ® • For use in dry, oil free indoor environments only. • Both the Wizard DVI DL unit and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them locations where air cannot circulate to cool the equipment. -
Page 26: Radio Frequency Energy
Radio Frequency Energy ® All interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC FCC Compliance Statement (United States) This equipment has been tested and found to comply with the limits for a class This equipment generates, uses and can radiate radio frequency energy... -
Page 27: Normas Oficiales Mexicanas (Nom) Statement
Normas Oficiales Mexicanas (NOM) electrical ® safety statement Instrucciones de seguridad 15 En caso de existir, una antena externa deberá ser localizada lejos de las 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de lineas de energia. que el aparato eléctrico sea operado. - Page 28 ® © 2009 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018, United States of America Tel: +1-724-746-5500 Fax: +1-724-746-0746 Documentation by: www.ctxd.com...
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Page 29: Index
Index ® Audio Firmware Operation 17 Troubleshooting 21 upgrade 15 Options port 4 True Emulation 2,3 connection 7 Autoscanning 20 Front panel switching 17 Parts Upgrade supplied and extra 5 firmware 15 Brackets Host computer Peripherals USB device fitting 6 connection 8 connecting 7 connection 7...
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