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Black Box KVP4000A-R3 User Manual

Black Box KVP4000A-R3 User Manual

Servswitch 4site ii the multiviewer, kvm switch, scaler, and video converter, all in one
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ServSwitch
4site II
™
The multiviewer, KVM switch, scaler,
and video converter, all in one.
Display and administer up to four computers
on a single monitor.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Support
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Information
Web site: www.blackbox.com • E-mail: info@blackbox.com

BLACK BOX

KVP4000A-R3
®

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Summary of Contents for Black Box KVP4000A-R3

  • Page 1: Black Box

    Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Information Web site: www.blackbox.com • E-mail: info@blackbox.com...

  • Page 2: Fcc Statement

    We‘re here to help! If you have any questions about your application or our products, contact Black Box Tech Support at 724-746-5500 or go to blackbox.com and click on “Talk to Black Box.” You’ll be live with one of our technical experts in less than 30 seconds.

  • Page 3: Instrucciones De Seguridad

    El aparato ha sido expuesto a la lluvia; o D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o El aparato ha sido tirado o su cubierta ha sido dañada. 724-746-5500 | blackbox.com Page 3 KVP4000A-R3...
  • Page 4 Trademarks Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. 3M and MicroTouch are registered trademarks of 3M Company. Windows is a registered trademark of Microsoft Corporation.

  • Page 5: Table Of Contents

    OSD Computer Menu .................................55 4.10 OSD USB Devices Menu ..............................59 4.11 OSD Help Menu .................................63 Using Hotmouse ....................................64 Contacting Black Box ..................................73 Appendix A ....................................74 Keyboard Commands ................................ 74 The ConfdevEn.exe Program ..............................78 Pinning of the Serial Cable ..............................81 ....................................82...

  • Page 6: Specifications

    Weight — 6.4 lb. (2.9 kg) What’s Included • ServSwitch 4site II • 19” rackmount kit • Installation and Operation Manual on CD • USB to (2) PS/2 converter • Serial adapter with green CAT5 cable 724-746-5500 | blackbox.com Page 6 KVP4000A-R3...

  • Page 7: Introduction

    Chapter 2: Introduction 2.0 Introduction Thank you for choosing the ServSwitch 4site II from Black Box. This product provides state-of-the-art technology in keyboard- video-mouse (KVM) switching. Its key advantage over conventional KVM switches is that it allows you to simultaneously display and administer four computers on a single console.
  • Page 8 All PiP display modes are described in Section 4.5, OSD Mode, Picture in Picture. Figure 2-3. PiP Mode Dual Mode: The left halves of full-screen images from two video sources are displayed side by side at full size and at full vertical resolution. Figure 2-4. Dual Mode 724-746-5500 | blackbox.com Page 8 KVP4000A-R3...

  • Page 9: Features

    The LEDs on the front panel indicate the unit’s current status. Use the serial (RS-232) port for remote control and firmware updates. Configure the serial port with the following settings: Speed: 57600 bps Data Bits: 8 Parity: none Stop Bits: 1 Flow Control: none 724-746-5500 | blackbox.com Page 9 KVP4000A-R3...

  • Page 10: Safety

    Unplug the device or disconnect the power supply. Cables Only use the cables supplied by Black Box with the device. Damage resulting from the use of third-party cables is not covered by warranty. Take care not to create tripping hazards when laying cables.

  • Page 11: Front And Rear Panels

    Quad: When this LED lights green, the unit is in Quad mode. PiP: This LED lights green when the PiP function is enabled. NOTE: While the OSD menu is open, the active computer can still be operated by using the mouse. 724-746-5500 | blackbox.com Page 11 KVP4000A-R3...
  • Page 12 Use this feature when you cannot use the OSD because the output resolution setting is not supported by the monitor. After setting the correct output resolution (640 x 480 @ 60 Hz), you can choose a resolution the connected monitor supports in the OSD. 724-746-5500 | blackbox.com Page 12 KVP4000A-R3...
  • Page 13 To access the OSD menu, press the Quad and PiP buttons simultaneously for more than one second. Figure 2-11. Accessing the OSD menu. NOTE: While the OSD menu is open, the active computer can still be operated by using the mouse. 724-746-5500 | blackbox.com Page 13 KVP4000A-R3...
  • Page 14 Four transparent high-speed USB 2.0 ports: Connect USB devices (printer, memory stick, finger printer, 3D mouse) to the four transparent USB ports. The transparent USB 2.0 matrix switches USB 2.0 peripherals to computer sources connected to the ServSwitch 4site II. 724-746-5500 | blackbox.com Page 14 KVP4000A-R3...

  • Page 15: Installation

    NOTE: The maximum cable length for video (DVI/VGA) is up to 5 meters. Maximum cable length for USB/PS2 keyboard and mouse is up to 5 meters. For greater distances, the ServSwitch 4site II supports most KVM extenders, video (DVI/VGA) extenders, and USB extenders. 724-746-5500 | blackbox.com Page 15 KVP4000A-R3...
  • Page 16 Power up all connected computers. The ServSwitch 4site II recognizes all input video sources automatically and displays them on your monitor screen. To select another display mode, use the relevant keyboard commands (see Section A.1, Keyboard Commands) or buttons on the front panel (Figure 2-7). 724-746-5500 | blackbox.com Page 16 KVP4000A-R3...

  • Page 17: On Screen Display (Osd)

    Video resolution and frequency Keyboard Keyboard layout Touchscreen Calibration / Mouse key emulation / Enlarge on touch CONSOLE Fade Smooth transitions Multi Monitor Assign mouse/keyboard to video EDID Read and display EDID data of monitor 724-746-5500 | blackbox.com Page 17 KVP4000A-R3...
  • Page 18 Reset PS/2 mouse and keyboard EDID/DDC Program input EDID USB Port Status Shows USB 2.0 matrix status USB DEVICE 1-4 Change Switch to/Switching mode/Device name HELP Hotkey List of keyboard commands Info Revision level –firmware/hardware Contact Contact information 724-746-5500 | blackbox.com Page 18 KVP4000A-R3...

  • Page 19: Osd Overview

    3. Remotely open the OSD via ConfDev program on an external PC with a serial connection (see Appendix, Section A.1, Keyboard Commands. The main menu pops up in the center of the screen (on top of the video image). 724-746-5500 | blackbox.com Page 19 KVP4000A-R3...

  • Page 20: Main Menu Window

    Press the Quad/Exit button to return to the previous page (higher menu level) or exit the OSD. Changed settings are saved automatically. NOTE: Keyboard commands are possible while the OSD window is open. To activate hotkey commands, use the CTRL key instead of the currently set hotkey(see Appendix, Section A.1, Keyboard Commands). 724-746-5500 | blackbox.com Page 20 KVP4000A-R3...

  • Page 21: The Osd System Menu

    NOTE: The command mode is indicated by the LED flashing on the console keyboard. The default setting for the Multiple Hotkey is CTRL + ALT. NOTE: For a list of hotkeys to operate the ServSwitch 4site II, See Appendix, Section A.1: Keyboard Commands). 724-746-5500 | blackbox.com Page 21 KVP4000A-R3...
  • Page 22 Hotmouse Menu: The Hotmouse Menu allows execution of all switch operations and PiP settings. NOTE: While the Hotmouse function is activated, the active computer can still be operated by keyboard. NOTE: For a detailed description of Hotmouse, Hotmouse functionalities, and Hotmouse menu, see Chapter 5: Using Hotmouse. 724-746-5500 | blackbox.com Page 22 KVP4000A-R3...
  • Page 23 In Quad mode, use Hotkey Q to open the selector. The selector indicates the active channel (mouse and keyboard enabled). Alternatively, press front button “Quad”. NOTE: Press Hotkey + arrow key to switch the selector (active channel) from one channel to the next. NOTE: After expiration of the selector timeout, the selector closes. 724-746-5500 | blackbox.com Page 23 KVP4000A-R3...
  • Page 24 Use the arrow keys to navigate in the SYSTEM menu to the OSD LANGUAGE entry, and press ENTER/SELECT to open the OSD LANGUAGE window. Figure 4-10. The OCD Language window. Set OSD LANGUAGE to either English (default: English), Deutsch (German), or Español (Spanish). 724-746-5500 | blackbox.com Page 24 KVP4000A-R3...
  • Page 25 After entering the password on the keyboard or front panel (the password is not displayed in the password field), the Security window opens. Enter the desired security level (0 to 8) under “Select security level.” Figure 4-12. Select the security level. 724-746-5500 | blackbox.com Page 25 KVP4000A-R3...
  • Page 26 - Changing the directly selectable PiP channel in PiP mode single direct SECURITY LEVEL 5 Like Security Level 6, with the following additional operations: System Test Pattern - Setting of display mode (Quad/Full-Screen/PiP) using front-panel buttons, hotkeys, or hotmouse. 724-746-5500 | blackbox.com Page 26 KVP4000A-R3...
  • Page 27 Like Security Level 2, with the following additional settings in the OSD: System Disable Channel Console Multimonitor/Video Output Video DVI/VGA Computer Mouse/Reset PS/2 - Switch video output to VGA (using hotkey ‘V’ or front panel buttons 1+2) 724-746-5500 | blackbox.com Page 27 KVP4000A-R3...
  • Page 28 It is recommended that you use all available test patterns for the test procedure. To exit TEST PATTERN mode, use the front-panel buttons “Quad” “Full” or “PiP” or hotkey commands accordingly. Figure 4-14. Four separate test pattern gradients are available. 724-746-5500 | blackbox.com Page 28 KVP4000A-R3...
  • Page 29 The diagram below provides an example of how, in Quad mode, four, three, and two channels, respectively, are displayed. Note that when only two channels are enabled, they are centered from top to bottom on the screen. Figure 4-16. Quad mode layouts as Channels 4 then 3 are disabled. 724-746-5500 | blackbox.com Page 29 KVP4000A-R3...
  • Page 30 To synchronize several devices, special Y cables are required. Settings for the connection are: Transfer rate 57600 baud, 8 data bits, no parity, 1 stop bit, no flow control The two control modes operate as follows: 724-746-5500 | blackbox.com Page 30 KVP4000A-R3...
  • Page 31 Finally, switch on the first device in the chain, which synchronizes the settings of all other devices in the chain with its own settings as it starts up. 724-746-5500 | blackbox.com Page 31 KVP4000A-R3...
  • Page 32 RX input of the ServSwitch 4site II #3. The synchronization chain can have any length. NOTE: Do not connect the last device in the chain to the first device (i.e. do not create a loop). 724-746-5500 | blackbox.com Page 32 KVP4000A-R3...
  • Page 33 Table 4-2. Maximum Security Levels. Channel Maximum Security Level Console Channel Video Channel Video Layout PiP Layout PiP Size PiP Offset PiP Zoom PiP Channel Dual Channels (L/R) PiP Scan Time 724-746-5500 | blackbox.com Page 33 KVP4000A-R3...

  • Page 34: Osd Mode Menu

    Use this option to change the position of PiP images. PiP images can be moved vertically to any position on the screen’s right-hand margin. NOTE: All settings may be reached via the Hotmouse menu. See Chapter 5, Using the Hotmouse. 724-746-5500 | blackbox.com Page 34 KVP4000A-R3...
  • Page 35 Figure 4-23. Triple no gap: PiP images are displayed without a gap. Figure 4-24. Triple tile: The size of the main image and the PiP images is optimized so that the main image and the PiP images are shown as large as possible without overlapping. 724-746-5500 | blackbox.com Page 35 KVP4000A-R3...
  • Page 36 Figure 4-27. The PiP Menu Single Direct Mode: One channel is selected to be displayed as permanent full image (active channel). Only the PiP can be switched. Press the front-panel Buttons 1, 2, 3, or 4 to switch the full image. 724-746-5500 | blackbox.com Page 36 KVP4000A-R3...
  • Page 37 Figure 4-29. The PiP Menu Single Scan Mode. In Single Scan Mode, within a PIP image, the three other video sources are displayed one after the other. The delay can be set to between one second and nine seconds. 724-746-5500 | blackbox.com Page 37 KVP4000A-R3...
  • Page 38 Use the arrow keys to navigate to “Use current mode” and confirm by pressing Enter. NOTE: The factory default start mode is Quad-mode with active Channel 1. Figure 4-31. Default start screen. Figure 4-32. Example of a start screen configuration. 724-746-5500 | blackbox.com Page 38 KVP4000A-R3...

  • Page 39: Osd Configuration Menu

    NOTE: The EDID configuration will not be saved and cannot be recovered with the Recall function (see below) Recall Figure 4-34. The Recall feature replaces the current settings with the last configuration saved using the Backup command. 724-746-5500 | blackbox.com Page 39 KVP4000A-R3...
  • Page 40 If necessary, save your current settings before using the Defaults command. Execution of this command results in a complete reset and reboot of the ServSwitch 4site II with factory defaults. 724-746-5500 | blackbox.com Page 40 KVP4000A-R3...
  • Page 41 USB mouse positioning = relative (all channels) Computer EDID/DDC 1600 x 1200 @ 60 Hz, 1920 x 1200 @ 60 Hz, digital USB Device 1-4 Off / manual switching w. warning / name: Device 1 (-4) 724-746-5500 | blackbox.com Page 41 KVP4000A-R3...

  • Page 42: Osd Console Menu

    If the monitor does not offer this data, ServSwitch 4site II sets VGA mode (640 x 480 @60 Hz) as default and activates Sync on Green. NOTE: Sync on Green can be deactivated on the ServSwitch 4site II. 724-746-5500 | blackbox.com Page 42 KVP4000A-R3...
  • Page 43 Use the arrow keys to navigate in the Console menu to the entry Keyboard and press Enter/Select to open the Keyboard window. Set the keyboard layout to the desired language, English, Deutsch (German), Español (Spanish), Français (French), Italiano (Italian), or Japanese. 724-746-5500 | blackbox.com Page 43 KVP4000A-R3...
  • Page 44 Figure 4-41. The first of four calibration markers appears in the top left corner of the screen. Touch the center of this marker and the other three markers to calibrate the touchscreen. 724-746-5500 | blackbox.com Page 44 KVP4000A-R3...
  • Page 45 Hotmouse menu, you can open the Hotmouse cursor to enlarge and reposition PiPs (only in PiP mode), and switch channels (see Chapter 5, Using the Hotmouse for a description of the Hotmouse function). After you are finished using the Hotmouse cursor, the Hotmouse menu will reopen. 724-746-5500 | blackbox.com Page 45 KVP4000A-R3...
  • Page 46 To enable Fade Through Black, check the box “Smooth transitions”. The “Speed” setting controls the speed of the transition, with 1 being the slowest, and 5 the fastest transition. Figure 4-43. Setting Fade Through Black. 724-746-5500 | blackbox.com Page 46 KVP4000A-R3...
  • Page 47 If a computer with quad-head graphics card is connected to the ServSwitch 4site II, and the keyboard and mouse are connected to Channel 1, you must assign console “Channel 1” to all video channels (“Monitor 1–4”). 724-746-5500 | blackbox.com Page 47 KVP4000A-R3...
  • Page 48 This information is stored in the monitor by the manufacturer and can be read by the ServSwitch 4site II or graphics card via a monitor cable’s Display Data Channel (DCC) interface. 724-746-5500 | blackbox.com Page 48 KVP4000A-R3...

  • Page 49: Osd Video Menu

    Go to “Select input signal” and define which video signal (VGA or DVI) is to be displayed. If the setting “DVI/VGA” is selected, the ServSwitch 4site II will first check the digital input. If there is no signal at this input, the analog signal input will be checked. 724-746-5500 | blackbox.com Page 49 KVP4000A-R3...
  • Page 50 Use the arrow keys to navigate in the Video menu to the Brightness or Contrast entry and press Enter/Select to open the Brightness or Contrast window. Figure 4-48. Video Brightness and Contrast. NOTE: DVI Video Signals cannot be adjusted. 724-746-5500 | blackbox.com Page 50 KVP4000A-R3...
  • Page 51 AUTO/MAN field and set MAN for manual. Use the “+” or “-” keys in the value field to adjust the vertical position between –20 and +20, and the horizontal position between –63 and +63. 724-746-5500 | blackbox.com Page 51 KVP4000A-R3...
  • Page 52 Figure 4-51. Adjusting Video Phase Settings. Incorrect phase (sampling time of pixel color value) may result in blurring, bad contrast, or poor legibility. Use the Adjusting Video Phase Settings screen to adjust the Phase setting. 724-746-5500 | blackbox.com Page 52 KVP4000A-R3...
  • Page 53 Quad mode. By default, “fit to screen” is disabled to display each source in its native aspect ratio in all display modes (Quad, PiP, Full) of the ServSwitch 4site II. Figure 4-53. By default, “fit to screen” is disabled to display each source in its native aspect ratio in all display modes (Quad, PiP, Full). 724-746-5500 | blackbox.com Page 53 KVP4000A-R3...
  • Page 54 Provided appropriate PiP size (20%) is set, and PiP images are placed entirely outside the full-screen channel. No screen content is overlapped. All content of all souces is visible. Figure 4-54. PiP mode for wide-screen monitors. 724-746-5500 | blackbox.com Page 54 KVP4000A-R3...

  • Page 55: Osd Computer Menu

    For USB ports, you may specify absolute or relative mouse positioning. Choose absolute mouse positioning if a device is connected to the console that supports absolute coordinates, such as graphics trays, screen pads, or KVM extenders. 724-746-5500 | blackbox.com Page 55 KVP4000A-R3...
  • Page 56 This window presents an overview of the status of the input EDIDs and the display EDID. Figure 4-58. The EDID/DDC window. Use the arrow keys to select one EDID and press Enter/Select to open the window with detailed settings for this EDID. 724-746-5500 | blackbox.com Page 56 KVP4000A-R3...
  • Page 57 In this window, two freely selectable video modes can be programmed in the input EDID visible to the connected computer at the input port. Black Box recommends that you program the preferred video modes for the connected signal source. The ServSwitch 4site II also uses these entries to distinguish between confusable analog input video signals. The following groups...
  • Page 58 Write to Input 4: Write the monitor EDID to Input 4 Write to All Inputs: Write the monitor EDID to all Inputs NOTE: The content of the input EDIDs can be reset to default by the OSD function Configuration/Factory Reset. 724-746-5500 | blackbox.com Page 58 KVP4000A-R3...

  • Page 59: Osd Usb Devices Menu

    ServSwitch 4site II or switched off. OFF: Port is not switched to a computer. A USB device may be connected, but it is not switched to a computer. Computer (1-4): Port is switched to one of the computers. 724-746-5500 | blackbox.com Page 59 KVP4000A-R3...
  • Page 60 By default, it is switched “off”: This USB port is not switched to any of the four computers. To switch this USB port manually to one of the four computers or “off”, use arrow keys to navigate in the “Device 1 switch to” menu and press Enter/Select. 724-746-5500 | blackbox.com Page 60 KVP4000A-R3...
  • Page 61 When switching channel/computer, this USB device/port will automatically be switched to the activated channel/ computer. NOTE: After power on, all USB devices are disconnected from computers except devices with switching mode “automatically with active channel.” 724-746-5500 | blackbox.com Page 61 KVP4000A-R3...
  • Page 62 NOTE: Use hotkey + “u” (by default: hotkey = Ctrl + Alt) to quickly access the USB Device 1–4 menu. This allows quick access to this menu when switching manually. To directly open the switching menu of e.g. USB device/Port 1, use hotkey + “F1” (by default: hotkey = Ctrl + Alt). 724-746-5500 | blackbox.com Page 62 KVP4000A-R3...

  • Page 63: Osd Help Menu

    Figure 4-65. The Help/Command List window lists keyboard commands and their functions. 4-66. The Help/About Window shows the current revision levels of the ServSwitch 4site II hardware and firmware. 4-67. The Help/Contact Window shows how to contact Black Box. 724-746-5500 | blackbox.com...

  • Page 64: Using Hotmouse

    5.0 Using Hotmouse Hotmouse is an exclusive function offered by the Black Box ServSwitch 4site II. It works with your standard mouse or trackball. Similar to using hotkeys on your keyboard, Hotmouse is a quick and comfortable way to operate the ServSwitch 4site II simply with your standard mouse, trackball, or touchscreen.
  • Page 65 (1 to 4) and press the left mouse button. NOTE: When you move into another channel field, the channel number in the Hotmouse cursor changes. Figure 5-3. This example shows how to switch from Channel 1 to Channel 3. 724-746-5500 | blackbox.com Page 65 KVP4000A-R3...
  • Page 66 PiPs to the desired vertical position. NOTE: As soon as the Hotmouse cursor moves over a PiP image, its appearance changes (arrows, channel number). Figure 5-5. This example shows how to move PiP images upward. 724-746-5500 | blackbox.com Page 66 KVP4000A-R3...
  • Page 67 Figure 5-7. Hold the left mouse button and drag the Hotmouse cursor to the right to reduce the image size. NOTE: This procedure scales all the PiP images up or down—not just one of them. 724-746-5500 | blackbox.com Page 67 KVP4000A-R3...
  • Page 68 The Hotmouse menu enables you to carry out switching operations and to enter PiP settings by mouse click (left mouse button). Click “Help” on the Hotmouse menu for information on the individual symbols. Figure 5-8. Click on “help” to open the Hotmouse Help window. 724-746-5500 | blackbox.com Page 68 KVP4000A-R3...
  • Page 69 Use the mouse to navigate to a channel in the Hotmouse menu and click the left mouse button to activate it. You can also switch to a different mode with the left mouse button. Figure 5-10. Hotmouse menu in Full-Screen mode. 724-746-5500 | blackbox.com Page 69 KVP4000A-R3...
  • Page 70 The PiP modes are described in detail in Section 4.5, OSD Mode Menu Picture in Picture (PiP) Mode. Figure 5-11. Triple Gap: PiP images are displayed with a gap in place of the active channel. Figure 5-12. Triple No Gap: PiP images are displayed without a gap. 724-746-5500 | blackbox.com Page 70 KVP4000A-R3...
  • Page 71 Figure 5-14. Single Fixed: One selected PiP image is permanently displayed, and Single Direct: Press the front-panel Buttons 1, 2, 3, or 4 to directly select the PiP channel you want. 724-746-5500 | blackbox.com Page 71 KVP4000A-R3...
  • Page 72 Use the “Active“ setting to select the active channel. To switch the active channel, use the OSD, hotkeys, or front-panel buttons. Figure 5-16. Single Scan: Cycles through the PiP images at a set interval. 724-746-5500 | blackbox.com Page 72 KVP4000A-R3...

  • Page 73: Contacting Black Box

    • If you are shipping it for repair, please include the unit’s external power supplies. If you are returning it, please include everything you received with it. Before you ship the extender back to Black Box for repair or return, contact Tech Support to get a return authorization (RA) number.

  • Page 74: Keyboard Commands

    Use the OSD menu to choose the hotkey type and keys (see Section 4.4, The OSD System Menu, Hotkey Commands). Multiple Keys: Press multiple keys plus the Command key. Command Key Command = Hotkey together. The following hotkeys are available: Shift Ctrl , and Ctrl By default: Hotkey More Examples: Ctrl Ctrl Shift 724-746-5500 | blackbox.com Page 74 KVP4000A-R3...
  • Page 75 NOTE: In Command mode (hotkey is activated), the LED flashes on the keyboard. In Double-Click hotkey mode, pressing an invalid key leaves the command mode. While OSD is open, the hot key is “CTRL“. 724-746-5500 | blackbox.com Page 75 KVP4000A-R3...
  • Page 76 = Open USB Device / Port 1 Switch Menu = Open USB Device / Port 2 Switch Menu = Open USB Device / Port 3 Switch Menu = Open USB Device / Port 4 Switch Menu 724-746-5500 | blackbox.com Page 76 KVP4000A-R3...
  • Page 77 • Your ServSwitch 4site II • The installation CD with the confdevEn.exe program • the enclosed serial cable (RJ-45 to DB9 adapter + the RJ-45 CAT5 cable) Figure A-1. Connecting the computer to the ServSwitch 4site II. 724-746-5500 | blackbox.com Page 77 KVP4000A-R3...

  • Page 78: The Confdeven.exe Program

    Figure A-3. The Device Configuration Settings control panel. Remote OSD Operation Click the green arrow to open the ServSwitch 4site II OSD remotely on your external Windows computer. Now, the main OSD menu is open and ready for navigation. 724-746-5500 | blackbox.com Page 78 KVP4000A-R3...
  • Page 79 Use the serial cable to connect the COM port of your computer to the RS-232 port on the ServSwitch 4site II. Figure A-5. To update the firmware, connect the computer to the ServSwitch 4site II. 724-746-5500 | blackbox.com Page 79 KVP4000A-R3...
  • Page 80 4site II will flash blue during the upgrade. Figure A-6. Setting the COM Port Figure A-7. Status of the Firmware Upgrade. After a successful update, the ServSwitch 4site II restarts without changing any of your configurations. 724-746-5500 | blackbox.com Page 80 KVP4000A-R3...

  • Page 81: Pinning Of The Serial Cable

    The adapter (plus a standard CAT5 cable (in green)) is delivered with the ServSwitch 4site II. Serial cable = ServSwitch adapter + standard CAT5 cable. Figure A-8. Pinning for the ServSwitch 4site II Adapter. 724-746-5500 | blackbox.com Page 81 KVP4000A-R3...
  • Page 82 2. Synchronize: This mode is used to synchronize multiple, linked devices. In Synchronize mode, the ServSwitch 4site II sends all settings changes as DCP messages. In this way, a chain of linked ServSwitch 4site II units can be controlled synchronously. 724-746-5500 | blackbox.com Page 82 KVP4000A-R3...

  • Page 83: Supported Touchscreen Controllers

    26” up to 65” eGalaxy eMPIA Technology Inc. (EETI): S5000UEGG; 4/5-Wire Resistive Touch Technology; USB. NOTE: If your USB touchscreen does not feature one of the controllers listed above, contact Black Box Technical Support to determine compatibility.

  • Page 84: Video Input (Display Video Formats)

    NOTE: Digital: All video formats up to 162 MHz pixel clock following DMT, CVT or GTF standard timings are supported. Within this range ANY digital resolution is supported. Analog input may not be detected correctly. See EDID/DDC. 724-746-5500 | blackbox.com Page 84 KVP4000A-R3...

  • Page 85: Video Output (Display Video Formats)

    180 Hz. This provides smooth video output even in Quad mode. To use this feature, it is necessary to choose this resolution and refresh rate on all devices connected to the ServSwitch 4site II’s video inputs. 724-746-5500 | blackbox.com Page 85 KVP4000A-R3...

  • Page 86: Cascading Multiple Servswitch 4Site Ii Units

    The result is a screen split into four equal quadrants. All quadrants are split again into four equal quadrants (Quad mode); just the quadrant in the lower right corner (Channel 4) is showing its four sources in PiP mode. 724-746-5500 | blackbox.com Page 86 KVP4000A-R3...
  • Page 87 NOTES 724-746-5500 | blackbox.com Page 87 KVP4000A-R3...
  • Page 88 About Black Box Black Box Network Services is your source for an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less.

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