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Summary of Contents for Black Box ServSelect III
- Page 1 April 2007 KV21008A-R2 KV21008A KV22008A-R2 KV22008A KV22016A-R2 KV22016A KV21008E-R2 KV21008E KV22008E-R2 KV22008E KV22016E-R2 KV22016E...
- Page 3 Thank you for purchasing a BLACK BOX ServSelect III! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSelect III will save you money, time, and effort. That’s because the ServSwitch family is all about breaking away from the traditional, expensive model of computer management.
- Page 4 SERVSELECT III INSTALLER/USER GUIDE FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a...
- Page 5 Canada (cUL, ICES-003) European Union (CE) TRADEMARKS USED IN THIS MANUAL BLACK BOX® and the logo are registered trademarks, and ServSwitch, ServSelect, and ServSelect IP are trademarks of BLACK BOX Corporation. Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.
- Page 6 SERVSELECT III INSTALLER/USER GUIDE...
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Page 7: Table Of Contents
3.4 Connecting Users ......................16 3.5 Cascading ServSelect III Switches ................16 3.6 Adding Legacy Switches .....................17 3.7 Setting Up Your ServSelect III Switching System ............19 4. Basic Operations....................21 4.1 Controlling Your System at the Analog Ports .............21 4.2 Viewing and Selecting Ports and Servers ..............21 4.3 Navigating the OSD Interface..................23... - Page 8 SERVSELECT III INSTALLER/USER GUIDE...
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Page 9: Specifications
During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. ServSelect III Product Specifications Agency Approvals UL, FCC Class A, cUL, ICES Class A, CE, VCCI... - Page 10 SERVSELECT III INSTALLER/USER GUIDE ServSelect III Product Specifications Airflow: 8 cfm Server ports Number 8 or 16 PS/2, Sun, USB and serial SAMs or PS/2 and Types USB ServSelect III cables Connectors RJ-45 Sync Types Separate horizontal and vertical Plug and Play...
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Page 11: Product Overview
Server Access Module A benefit of the ServSelect III switches are the Server Access Modules (SAM). The SAM with CAT 5 design dramatically reduces cable clutter, while providing optimal resolution and video settings. The built-in memory of the SAM simplifies configuration by assigning and retaining unique server names and Electronic ID (EID) numbers for each attached server. - Page 12 KV22008E-R2 only support eight directly attached servers. ServSelect III cables The ServSelect III also features ServSelect III cables designed to provide the same ease of use as the SAM. Available in three different lengths, ServSelect III cables are RJ45 style cables that provide a reduced cost alternative to SAMs.
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Page 13: Safety Precautions
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any BLACK BOX product configuration. • Test AC outlets at the computer and monitor for proper polarity and grounding. - Page 14 SERVSELECT III INSTALLER/USER GUIDE Rackmount safety considerations • Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit.
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Page 15: Installation
CHAPTER 3: INSTALLATION 3. Installation 3.1 Getting Started Before installing your ServSelect III switch, refer to the following list to ensure you have all items that shipped with the appliance as well as other items necessary for proper installation. Supplied with the ServSelect III switch •... -
Page 16: Installing The Servselect Iii Switch
3.3 Installing the ServSelect III Switch Plug the supplied power cord into the back of the appliance and then into an appropriate power source. Figure 3.2 illustrates one possible configuration for your ServSelect III switch. CAUTION: To reduce the risk of electric shock or damage to your equipment - - Do not disable the power cord grounding plug. - Page 17 Figure 3-2. Basic ServSelect III Switch Configuration To connect a server using a SAM: Locate the SAMs for your ServSelect III switch. Attach the appropriately color-coded cable ends to the keyboard, monitor and mouse ports on the first server you will be connecting to the appliance.
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Page 18: Connecting Users
You can cascade multiple ServSelect III switches to enable one or two users to connect to as many as 256 servers. In a cascaded system, each server port on the main ServSelect III switch will connect to the user port on each cascaded ServSelect III switch. Each cascaded switch can then be connected to a server with a SAM or SAC. -
Page 19: Adding Legacy Switches
The system will automatically “merge” the two switches together as one. All servers connected to the cascaded ServSelect III switch will display on the main ServSelect III switch server list in the OSD interface. Repeat steps 3 and 4 for all additional (secondary) cascaded ServSelect III switches you wish to attach. - Page 20 Repeat steps 2 to 6 for all cascaded switches you wish to attach to your system. NOTE: A ServSelect III can also be used as a secondary switch in the configuration shown in Figure 3-4. To connect local peripherals: Select the keyboard, monitor and mouse to be connected to local user A.
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Page 21: Setting Up Your Servselect Iii Switching System
CHAPTER 3: INSTALLATION For the multiuser, 16-port ServSelect III switch, repeat steps 1 and 2 for the local ana- log port set labeled B. Bundle and label the cables for easy identification. 3.7 Setting Up Your ServSelect III Switching System The ServSelect III switching system enables you to auto detect and configure each port on your appliance. - Page 22 SERVSELECT III INSTALLER/USER GUIDE...
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Page 23: Basic Operations
4.1 Controlling Your System at the Analog Ports The ServSelect III switch features one or two analog port sets on the back of the switch that allow you to connect a monitor and a PS/2 or USB keyboard and mouse for direct analog access. - Page 24 OSD Interface Status Symbols Symbol Description SAMs and ServSelect III cables are online (green circle). SAMs and ServSelect III cables are offline or are not operating properly. Server is cascaded through a cascade legacy switch. The switch is online and has power.
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Page 25: Navigating The Osd Interface
CHAPTER 4: BASIC OPERATIONS To disconnect the user from a server: Press Print Screen and then Alt+0. This leaves the user in a free state, with no server selected. The status flag on your desktop displays Free. Soft switching Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing Print Screen and then typing the first few characters of its name or number. - Page 26 SERVSELECT III INSTALLER/USER GUIDE OSD Interface Navigation Basics (Continued) This Keystroke Does This Opens the Help screen for the dialog box. Opens dialog boxes, selects or checks options Alt+Hotkey and executes actions when used with underlined or other designated letters.
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Page 27: Configuring Osd Interface Menus
CHAPTER 4: BASIC OPERATIONS 4.4 Configuring OSD Interface Menus You can configure your ServSelect III switch from the Setup menu within the OSD interface. Select the Names button when initially setting up your switch to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSD interface menu. - Page 28 SERVSELECT III INSTALLER/USER GUIDE To access the Setup menu: Press Print Screen to launch the OSD interface. The Main dialog box displays. Click Setup. The Setup dialog box displays. Figure 4-2. Setup Dialog Box (user) Figure 4-3. Setup Dialog Box (Admin)
- Page 29 If a SAM has not been assigned a name, the EID is used as the default name. Assigning device types The ServSelect III switch automatically discovers cascaded KVM switches, but you will need to specify the number of ports on the cascaded switch through the Devices dialog box.
- Page 30 Click Setup - Devices. The Devices dialog box displays. Figure 4-5. Devices Dialog Box When the ServSelect III switch discovers a cascaded switch, you will notice the port numbering change to accommodate each server under that switch. For example, if the switch is connected to user port 6, the switch port would be listed as 06 and each server under it would be numbered sequentially 06-01, 06-02 and so on.
- Page 31 CHAPTER 4: BASIC OPERATIONS Changing the display behavior change the key sequence Use the Menu dialog box to change the display order of servers, to launch the OSD interface and set a Screen Delay Time for the OSD interface. The display order setting alters how servers will display in several screens including the Main, Devices and Broadcast dialog boxes.
- Page 32 SERVSELECT III INSTALLER/USER GUIDE Setting the keyboard country code The ServSelect III switch can be configured to recognize a variety of keyboards. The default setting is for a US keyboard. If you wish to change this configuration, the Keyboard dialog box allows you to select a different keyboard country code.
- Page 33 CHAPTER 4: BASIC OPERATIONS To select a language: Press Print Screen to launch the OSD interface. The Main dialog box will appear. Click Setup-Language. The Language dialog box displays. Select your desired language. Click OK for changes to take effect. Figure 4-10.
- Page 34 SERVSELECT III INSTALLER/USER GUIDE Controlling the status flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port. Use the Flag dialog box to configure the flag to display by server name or EID number, or to change the flag color, opacity, display time and location on the desktop.
- Page 35 If a password has been previously set, you will have to enter the password before you can access the Security dialog box. If you should lose or forget your password, please contact BLACK BOX Technical Support about returning your switch for service.
- Page 36 SERVSELECT III INSTALLER/USER GUIDE NOTE: Figure 4-14 is the Security screen for the administrator and local user when the Enable User Accounts feature is turned off. The restricted user can only access the Change Password function of this screen. To set or change the password: Single-click and press Enter or double-click in the New text box.
- Page 37 CHAPTER 4: BASIC OPERATIONS To disable local user accounts (Admin user only): Click Enable Local User Accounts to uncheck the box and disable this option. Click OK. To enable the screen saver mode with no password protection: If your console does not require a password to gain access to the Security dialog box, proceed to step 2.
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Page 38: Displaying Version Information
SERVSELECT III INSTALLER/USER GUIDE 4.5 Displaying Version Information The OSD interface enables you to display the versions of the ServSelect III switch, as well as the SAM and SAC firmware. For optimum performance, keep your firmware current. For more information, see Appendix A. - Page 39 Click X to close the Target Version dialog box. NOTE: Load Firmware button will only display for a SAM; ServSelect III cables are not upgradable. Only the administrator and the user (when local user accounts are disabled) can upgrade the firmware on a SAM.
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Page 40: Scanning Your System
SERVSELECT III INSTALLER/USER GUIDE 4.6 Scanning Your System In scan mode, the appliance automatically scans from port to port (server to server). You can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display. -
Page 41: Running System Diagnostics
Click OK to confirm and begin the test. The Diagnostics dialog box displays. The top section of the dialog box displays the hardware tests. The bottom portion divides the tested SAM and ServSelect III cables into three categories: On-line, Offline or Suspect. - Page 42 SERVSELECT III INSTALLER/USER GUIDE NOTE: SAMs may appear to be offline while being upgraded. Figure 4-20. Diagnostics Dialog Box...
- Page 43 CHAPTER 4: BASIC OPERATIONS Next to each item to be tested, you will see a pass (green circle) or fail (red x) symbol display to the left of each item as that test finishes. The following table details each of the tests.
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Page 44: Broadcasting To Servers
SERVSELECT III INSTALLER/USER GUIDE Figure 4-21. Diagnostics Warning Dialog Box Click OK to begin diagnostics. -or- Click X or press Escape to exit the dialog box without running a diagnostic test. All users are disconnected and the Diagnostics dialog box displays. - Page 45 CHAPTER 4: BASIC OPERATIONS NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes must be the same on all keyboards. While the appliance attempts to send keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay the transmission.
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Page 46: Changing Your Switch Mode
SERVSELECT III INSTALLER/USER GUIDE 4.9 Changing Your Switch Mode Your ServSelect III switch allows you to connect to attached servers using two methods: Preemptive and Cooperative. Select Preemptive (default setting) to allow any user to select any server at any time; a request from another user disconnects the current user without warning. -
Page 47: Advanced Operations
5. Advanced Operations 5.1 Using Administrator Privileges The ServSelect III switches allow up to four users and one administrator to log into a switch, with the administrator having the ability to restrict users from accessing the targets via the Security menu. The administrator can edit, access and/or delete user accounts. - Page 48 The User Setup menu allows the administrator to edit, access and/or delete a user account. The menu is only accessible if the Enable User Account checkbox is enabled in the Security menu. The ServSelect III switches will have four standard user accounts, with the default names of User1, User2, User3 and User4.
- Page 49 CHAPTER 5: ADVANCED OPERATIONS The Username field displays default names that can be edited by the administrator. Usernames must be between 1 to 15 characters. Administrators can also set user passwords in the User Edit menu. Passwords must be between 5 to 12 characters and must contain at least one number and one alpha character.
- Page 50 SERVSELECT III INSTALLER/USER GUIDE...
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Page 51: Appendix A: Flash Upgrades
Appendix A: Flash Upgrades Upgrading the ServSelect III You can upgrade the firmware of your ServSelect III by using a special update utility provided by BLACK BOX. This utility automatically configures the port communications settings to allow direct downloading from the connected computer. - Page 52 SAM Status Dialog Box NOTE: You can automatically upgrade a SAM module connected to your ServSelect III switch by selecting the Auto-upgrade box in the SAM Status dialog box. Click one or more types of modules to upgrade. Click Upgrade.
- Page 53 APPENDICES Version Dialog Box Click Target to view individual SAM information. The Target Selection dialog box displays. Target Selection Dialog Box Select a SAM to upgrade and click the Version button. The Target Version dialog box displays. Target Version Dialog Box Click the Load Firmware button.
- Page 54 SERVSELECT III INSTALLER/USER GUIDE NOTE: The Load Firmware button displays for SAMs only; ServSelect III cables are not upgradable. SAM Load Dialog Box Click OK to initiate the upgrade and return to the Status dialog box. NOTE: During an upgrade, the SAM status indicator in the Main dialog box will be yellow. The SAM is unavailable while an upgrade is in progress.
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Page 55: Appendix B: Sun Advanced Key Emulation
APPENDICES Appendix B: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. - Page 56 SERVSELECT III INSTALLER/USER GUIDE For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A. These key combinations will work with the SAM-USB module (if your Sun system comes with a USB port) as well as the Sun SAM-VSN and SAM-WSN modules. With the exception of F12, these key combinations are not recognized by Microsoft Windows.
- Page 57 NOTES...
- Page 58 NOTES...
- Page 60 Customer Support Information: For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • Email: info@blackbox.com © Copyright 2007. Black Box Corporation. All rights reserved.
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