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SERVSWITCH™ FAMILY Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSelect II! We appreciate your business, and we think you ll appreciate the many ways that your new ServSelect II will save you money, time, and effort.
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SERVSELECT II™ INSTALLER/USER GUIDE FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is...
TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch, ServSelect, ServSelect II, and ServSelect IP are trademarks, of BLACK BOX Corporation. Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc. IBM, PS/2, and RS/6000 are registered trademarks of International Business Machines Corporation.
SERVSELECT II™ INSTALLER/USER GUIDE Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
17. Cuidado debe ser tomado de tal manera que objectos líquidos no sean derramados sobre la cubierta u orifi cios de ventilación. 18. Servicio por personal califi cado deberá ser provisto cuando: A: El cable de poder o el contacto ha sido dañado; u Objectos han caído o líquido ha sido derramado dentro del aparato;...
During the course of this product s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Agency Approvals Server Ports Number Interface Types Connectors Sync Types Plug and Play Video Resolution Confi...
SERVSELECT II™ INSTALLER/USER GUIDE 2. Introduction 2.1 Features and Benefits The multiuser, 16-port ServSelect II integrates the Black Box field-proven analog keyboard, video and mouse (KVM) switching technology with advanced cable management, flexible access for two simultaneous users and a patented, next- generation user interface.
Each ServSelect II switch supports up to 16 directly attached servers and can conveniently scale to support more. You can expand your system using cascadable BLACK BOX products such as other ServSelect appliances. This extra “cascade” of units allows you to attach up to 256 servers in one system.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any BLACK BOX product confi guration. • Test AC outlets at the computer and monitor for proper polarity and grounding.
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Rack mount safety considerations • Elevated Ambient Temperature: If the equipment is installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the equipment.
• Rack mounting kit Additional items needed One SAM adaptor and UTP cabling per attached server or switch 3.2 Rack Mounting Your ServSelect II Rack mounting kits are sold separately. Your ServSelect II appliance may be rack mounted using the included brackets. Before installing the appliance and other components in the rack cabinet (if not already installed), stabilize the rack in a permanent location.
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Nuts are not included with the rack mount kit. Mount the switch assembly to the rack cabinet by matching the holes in the “short side” of each bracket to an appropriate set of matching holes on your rack cabinet.
SERVSELECT II™ INSTALLER/USER GUIDE 3.3 Installing the ServSelect II Plug the supplied power cord into the back of the appliance and then into an appropriate power source. Figure 3-2 illustrates one possible configuration for your ServSelect appliance. See the following detailed set of procedures to successfully install your appliance.
To connect an SAM to each server: Locate the SAM for your ServSelect II unit. Attach the appropriately color-coded cable ends to the keyboard, monitor and mouse ports on the fi rst server you will be connecting to the unit. Attach one end of the CAT 5 cabling that will run between your SAM and ServSelect II unit to the RJ45 connector on the SAM.
SERVSELECT II™ INSTALLER/USER GUIDE 4. Basic Operations 4.1 Controlling Your System at the Analog Ports The ServSelect II features two analog port sets on the back of the unit that allow you to connect a monitor and a PS/2 keyboard and mouse for direct analog access. The appliance uses the OSD, which provides intuitive menus to configure your system and select computers.
SAM is offl ine or is not operating properly. Connected switch is online. Connected switch is offl ine or is not operating properly. SAM is being upgraded (yellow circle). SAM is being accessed by the indicated user channel (green channel letter).
SERVSELECT II™ INSTALLER/USER GUIDE Soft switching Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing of its name or number. If you have set a Screen Delay Time and you press the key sequences before that time has elapsed, the OSD will not display.
Right Arrow keys to move the cursor. Press Enter again to quit the edit mode. Completes a switch in the Main dialog box and exits the OSD. Toggles back to previous selection. Immediately disengages user from a server; no server is selected.
Set up a custom scan pattern for up to 16 servers. Security Set passwords to restrict server access. Enable the screen saver. Devices Identify the number of ports on an attached cascade switch. Names Identify servers by unique names. Switch Choose the switch mode and the share mode time-out.
Assigning server names Use the Names dialog box to identify individual servers by name rather than by port number. The Names list is always sorted by port order. Names are stored in the SAM, so even if you move the cable/server to another ARI port, the name and configuration will be recognized by the appliance.
For example, if the switch is connected to ARI port 6, the switch port would be listed as 06 and each server under it would be numbered sequentially 06-01, 06-02 and so on.
Click Modify. The Device Modify dialog box appears. Figure 4-6. Device Modify Dialog Box Choose the number of ports supported by your cascade switch and click OK. Repeat steps 1–3 for each port requiring a device type to be assigned.
Print Screen . Entering Click OK. Setting a Screen Delay Time allows you to complete a soft switch without the OSD displaying. To perform a soft switch, see Soft switching in this chapter. Controlling the status flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port.
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OSD Status Flags Flag Description Flag type by name Flag type by EID number Flag indicating that the user was disconnected from all systems Flag indicating that Broadcast mode is enabled Flag indicating that the user is sharing but has no control Flag indicating that the user is sharing and has control To access the Flag dialog box: Press...
SERVSELECT II™ INSTALLER/USER GUIDE Changes made to the fl ag position are not saved until you click OK in the Flag dialog box. Click OK to save settings. -or- Click X to exit without saving changes. Setting console security The OSD enables you to set security on your analog port console. You can establish a screen saver mode that engages after your console remains unused for a specified Inactivity Time.
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If you should lose or forget your password, you must return your switch for service or technical support. See Chapter 5 for contact information. To password protect your console: Set your password as described in the previous procedure. Select Enable Screen Saver.
SERVSELECT II™ INSTALLER/USER GUIDE Select Enable Screen Saver. Type the number of minutes for Inactivity Time (from 1–99) to delay activation of the screen saver. Choose Energy if your monitor is E Monitor damage can result from using Energy mode with monitors not compliant with E (Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box.
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Figure 4-11. Version Dialog Box Click the SAM to view individual SAM version information. The SAM Selection dialog box appears. Figure 4-12. SAM Selection Dialog Box Select an SAM to view and click the Version button. The SAM Version dialog box appears.
SERVSELECT II™ INSTALLER/USER GUIDE 4.6 Scanning Your System In scan mode, the appliance automatically scans from port to port (server to server). You can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display. The scanning order is determined by placement of the server in the list.
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In the Sec column, type the number of seconds (from 3 to 255) of desired time before the scan moves to the next server in the sequence. Move the cursor to the next line or press the each of the remaining servers to be included in the scan pattern. Click OK.
SERVSELECT II™ INSTALLER/USER GUIDE Click Commands. The Commands dialog box appears. Clear Scan Enable. 4.7 Broadcasting to Servers The analog user can simultaneously control more than one server in a system, to ensure that all selected servers receive identical input. You can choose to broadcast keystrokes and/or mouse movements independently.
The other user is disabled when broadcast mode is enabled. To turn broadcasting off: From the Commands dialog box, clear the Broadcast Enable checkbox. 4.7 Changing Your Switch Mode Your ServSelect II allows you to connect to attached servers using two methods: Preemptive and Cooperative.
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To access the Switch dialog box: Press Print Screen . The Main dialog box will appear. Click Setup - Switch. The Switch dialog box appears. Select either Preemptive or Cooperative as your switch mode. Figure 4-18. Switch Dialog Box To enable sharing: Click Share Enable.
5.1 Calling BLACK BOX If you determine that your ServSelect II is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact BLACK BOX Technical Support at 724-746-5500. Before you do, make a record of the history of the problem. We will be able to...
6.1 Upgrading the ServSelect II You can upgrade the firmware of your ServSelect II switch by using a special update utility provided by Black Box. This utility automatically configures the port communications settings to allow direct downloading from the connected server.
While upgrading, do not use your computer for anything else or switch between windows. Close all other windows if necessary. If the upgrade was unsuccessful (such as during a power 6.2 Upgrading the SAM firmware The SAMs can be upgraded individually or simultaneously.
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SERVSELECT II™ INSTALLER/USER GUIDE To upgrade SAM fi rmware individually: Press The Main dialog box will appear. Print Screen. Click Commands - Display Versions. The Version dialog box appears. Figure 6-3. Version Dialog Box Click SAM to view individual cable version information. The SAM Selection dialog box appears.
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Click the Load Firmware button. The SAM Load dialog box appears. Figure 6-6. SAM Load Dialog Box Click OK to initiate the upgrade and return to the Status dialog box. During an upgrade, the SAM status indicator in the Main dialog box will be yellow. The SAM is unavailable while an upgrade is in progress.
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