Black Box ServSelect IP VM KV2116A Installer/User Manual
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Black Box ServSelect IP VM KV2116A Installer/User Manual

Black Box ServSelect IP VM KV2116A Installer/User Manual

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MAY 2006
TM
KV2116A
KV2116E
KV4116A
KV4116E

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Summary of Contents for Black Box ServSelect IP VM KV2116A

  • Page 1 MAY 2006 KV2116A KV2116E KV4116A KV4116E...
  • Page 3 Macintosh®, Sun Microsystems®, and SGI™ compatibles among multiple users with different access levels? Does your switch have to sit solidly on a work table and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSelect system that’s just right...
  • Page 4 SERVSELECT IP VM INSTALLER/USER GUIDE FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a...
  • Page 5 European Union (CE) TRADEMARKS USED IN THIS MANUAL BLACK BOX® and the logo are registered trademarks, and ServSelect IP, ServSelect, and ServSelect IP VM are trademarks of BLACK BOX Corporation. Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.

  • Page 6: Table Of Contents

    SERVSELECT IP VM INSTALLER/USER GUIDE Table of Contents 1. Product Specification ...5 2. Product overview ...7 2.1 Glossary ...7 2.2 Features and benefits ...7 3. Installation ...11 3.1 Installation overview...11 3.2 Required items ...12 3.3 Safety Precautions...13 3.4 Connecting the appliance hardware ...13 3.5 Verifying Ethernet connections ...15 3.6 Tiering multiple appliances ...15 3.7 Configuring ServSelect IP VM Software ...17...

  • Page 7: Product Specification

    1. Product Specification Table 0.1: ServSelect IP VM appliance product specifications Target Device Ports Number Connectors Sync Types Supported Cabling Video Resolution Serial Port Number Cable type Connector Network Connection Number Type Connector Local Port Number Type Connectors USB Device Port Number Type Dimensions...
  • Page 8 SERVSELECT IP VM INSTALLER/USER GUIDE Table 0.1: ServSelect IP VM appliance product specifications (Continued) Heat Dissipation Airflow Power consumption AC-input power AC-input voltage rate 100 to 240 V AC Autosensing AC-input current rating AC-input cable AC frequency Ambient atmospheric condition ratings Temperature Humidity Safety and EMC approvals and markings...

  • Page 9: Glossary

    The ServSelect IP VM switch has user peripheral ports for PS/2 and USB keyboards and mice. Additionally, virtual media such as generic removable media and CD drives can be connected to any one of four USB ports.

  • Page 10: Osd Graphical User Interface

    The SAMs that work with the appliance support target devices with PS/2 and USB ports. When using the On Screen Display (OSD) interface in conjunction with SAMs, you can easily switch between platforms. Virtual Media The appliance supports virtual media when connected to a USB VM SAM. You can use virtual media support to connect USB media devices to the appliance.

  • Page 11: Accessing The Appliance Through Network Connection

    Operation modes The OSD user interface provides various operation modes for system administration of the appliance. Use these modes (Broadcast, Scan, Switch, and Share) to manage the switching activities. See Chapter 4, “Basic operations”, beginning on page 20 for more information.
  • Page 12 SERVSELECT IP VM INSTALLER/USER GUIDE Rack of target devices ServSelect IP VM appliance Ethernet Virtual media device Digital user Local user Digital user Figure 2-2. Example ServSelect IP VM appliance configuration NOTE: To have server access to USB media device, utilize the LAN connection via the USB VM SAM path.

  • Page 13: Installation Overview

    See “Required items” on page 12. Make all hardware connections between the power source, appliance, target devices, and the Ethernet. Make all hardware connections between the power source, switch, target device and the Ethernet. See “Safety precautions” on page 12.

  • Page 14: Required Items

    SERVSELECT IP VM INSTALLER/USER GUIDE Power Ethernet Cord Peripherals Servers Figure 3-1. ServSelect IP VM configuration example To open a virtual media session with a target device, the target device must first be connected to the appliance using a USB VM SAM or PS/2 VM SAM. 3.2 Required items Before you install the appliance, make sure that you have all the required items.

  • Page 15: Safety Precautions

    3.3 Safety Precautions To avoid potential video and/or keyboard problems when using Black Box products: • If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they should be on the same circuit.

  • Page 16: Connecting Local Peripheral Devices

    PC running terminal emulation software to the SETUP port on the back panel of the switch using the supplied cable. The terminal should be set to 9600 bits per second (bps), 8 bits, 1 stop bit, no parity, and no flow control.

  • Page 17: Tiering Multiple Appliances

    CHAPTER 3: INSTALLATION activity on the port. The amber/green LED on the left indicates that you are communicating at 100 Mbps (amber) or 1000 Mbps (green) when using the Ethernet connection. 3.6 Tiering multiple appliances You can tier multiple appliances to enable up to four users to connect to up to 4096 target devices.
  • Page 18 SERVSELECT IP VM INSTALLER/USER GUIDE ACI port ACI port Figure 3-2. Appliance configuration with a tiered appliance To tier multiple appliances, complete the following steps: Connect the tiered appliance to each target device as described in “Connecting the appliance hardware” on page 13. Local user A ServSelect IP VM appliance Primary...

  • Page 19: Configuring Servselect Ip Vm Software

    Connect the peripheral devices to the local user port on the main appliance. See “Connecting local peripheral devices” on page 14. If the secondary appliance is a ServSelect III VM or ServSelect III, attach one end of the Cat5 cable to the ACI port on the tiered appliance. Attach the other end of the Cat5 cable to one of the target device interface ports on the rear of the main appliance.
  • Page 20 SERVSELECT IP VM INSTALLER/USER GUIDE Figure 3-3. Appliance configuration with an earlier-model appliance To attach an earlier-model appliance to the ServSelect IP VM appliance, complete the following steps: Mount the earlier-model appliance into the rack according to the instructions that are included with that device.

  • Page 21: Setting Up The Appliance

    Connect the other end of the Cat5 cable to one of the target device interface ports on the rear of the appliance. Turn off and turn on the target devices to the tiered appliance according to the instructions that are included with that device. Turn off and turn on the tiered appliance to enable its local port to recognize the SAM.

  • Page 22: Basic Operations

    SERVSELECT IP VM INSTALLER/USER GUIDE 4. Basic operations 4.1 Controlling the switching system from the analog port The appliance includes ports on the rear panel that you can use to connect a keyboard, monitor, and mouse to the appliance for direct analog access. The appliance uses the OSD interface, which has intuitive menus to configure the switching system and select target devices.

  • Page 23: Connecting A User To A Target Device

    The status of each target device in the switching system is indicated by one or more status symbols in the right column. The following table describes the status symbols. OSD interface status symbols Symbol Description The SAM is online (green circle). The SAM is offline or is not operating correctly.

  • Page 24: Using The Osd Interface

    SERVSELECT IP VM INSTALLER/USER GUIDE • In the Main window, double-click the target device name, eID number, or port number. • Type the port number, and press Enter. • Type the first few characters of the target device name or eID number, and press Enter.

  • Page 25: Connecting Local Virtual Media

    Select a target device to be scanned; port number is the port number of the target device. Completes a switch in the Main window and exits the OSD interface. Click on an editable field to select the text for editing and enable the Left and Right arrow keys to move the cursor.

  • Page 26: Configuring The Appliance And The Osd Interface

    SERVSELECT IP VM INSTALLER/USER GUIDE • Locked - Select this check box to specify that when the user is disconnected from a target device, the virtual media is also disconnected. • Reserve - Select this check box to specify that the virtual media connection can be accessed only by your user name and that no other user can connect to that target device.

  • Page 27: Assigning Target Device Names

    Setup features to manage routine tasks for the target devices Option Purpose Set passwords to restrict access to the target devices. Enable the Security screen saver. Change the display properties including timing, color, and location of Flag the status flag. Language Specify the language that the interface is displayed in.
  • Page 28 SERVSELECT IP VM INSTALLER/USER GUIDE Figure 4-3. Names window If new SAMs are discovered by the appliance, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete. To assign names to target devices, complete the following steps: In the Names window, select a target device name or port number and click Modify.

  • Page 29: Assigning Device Types

    Devices window. Black Box Console Switches and other earlier-model appliances are listed in the Type category for the tiered appliance. When you select a configurable appliance from the list, the Modify button becomes available, so you can assign it the correct number of ports.

  • Page 30: Changing The Display Behavior

    SERVSELECT IP VM INSTALLER/USER GUIDE Figure 4-6. Device Modify window Select or type the number of ports that are supported by the tiered appliance and click Repeat steps 1 to 3 for each port for which you want to assign a device type. Click OK in the Devices window to save settings.

  • Page 31: Selecting Display Language

    • Select Name to list the target devices alphabetically by target device name. • Select eID to list the target devices numerically by eID number. • Select Port to list the target devices numerically by port number. Click OK. To select a key combination to start the OSD interface, complete the following steps: In the Invoke OSD section, select which key combinations you want to use to start the OSD interface, then press your selected combination.
  • Page 32 SERVSELECT IP VM INSTALLER/USER GUIDE whether the flag is displayed all the time, and where the flag is displayed on the desktop. The following table shows examples of status flags. OSD interface status flags Flag Description Flag type by name. Flag type by eID number.

  • Page 33: Setting The Keyboard Country Code

    Press the right mouse button to close the Set Position window. Figure 4-10. Set Position window 4. Click OK to save the changes, or click X or press Escape to exit without saving the changes. Setting the keyboard country code By default, the appliance sends the US keyboard country code to USB cables attached to target devices and the code is applied to the target devices when they are turned on or rebooted.

  • Page 34: Setting Appliance Security

    SERVSELECT IP VM INSTALLER/USER GUIDE Click OK to save the change, or click X or press Escape to exit without saving the change. Setting appliance security You can enable a screen saver to start if the user remains unused for a specified length of time.

  • Page 35: Setting The Preemption Warning

    To disable password protection, complete the following steps: Press Print Screen. The Main window opens. Click Setup > Security. In the Password window, type the password and click OK. Double-click the New field. Leave the field blank, and press Enter. Double-click the Repeat field.

  • Page 36: Managing Target Device Tasks Using The Osd Interface

    SERVSELECT IP VM INSTALLER/USER GUIDE 4.8 Managing target device tasks using the OSD interface From the Commands window, you can manage the switching system and user connections, enable the Scan and Broadcast modes, and update the firmware. Commands to manage routine tasks for the target device Feature Purpose SAM Status...

  • Page 37: Displaying Version Information

    Displaying version information You can use the OSD interface to view the versions of the appliance and the SAM firmware. For more information, see “Appendix A” beginning on page 45. To view version information, complete the following steps: Press Print Screen. The Main window opens. Click Commands >...

  • Page 38: Viewing And Disconnecting User Connections

    SERVSELECT IP VM INSTALLER/USER GUIDE Figure 4-15. Upgrade window To upgrade firmware, complete the following steps: Press Print Screen. The Main window opens. Click Commands > Display Versions > Upgrade. The Upgrade window opens. Click Upgrade. A Warning window opens. Clicking OK opens the Upgrade Process window.

  • Page 39: Resetting The Keyboard And Mouse

    To view current user connections, click Commands > User Status. The User Status window opens. Figure 4-16. User Status window To disconnect a user, complete the following steps: From the User Status window, click the letter that corresponds to the user to discon- nect.

  • Page 40: Scanning The Switching System

    SERVSELECT IP VM INSTALLER/USER GUIDE these peripheral devices by issuing a Reset command for the mouse and keyboard settings on the target device. The Reset command sends a hot-plug sequence to the target device, which causes the mouse and keyboard settings to be sent to the appliance. With communication re-established between the target device and the appliance, functionality is restored to the user.

  • Page 41: Running Switching System Diagnostics

    • Select the check box next to the target devices that you want to scan. • Double-click on a target device name or port. • Press Alt and the eID number of the target device that you want to scan. You can select up to 16 target devices from the list.

  • Page 42: Diagnostic Test Details

    SERVSELECT IP VM INSTALLER/USER GUIDE communications, appliance control, and the video channels) for each system controller. When you select the Run Diagnostics button, a warning will indicate that all users (remote and local) will be disconnected. Click OK to confirm and begin the test. The Diagnostics window opens.

  • Page 43: Broadcasting To Target Devices

    Click OK to begin diagnostics. All users are disconnected and the Diagnostics window opens. As each test is finished, a pass (green circle) or fail (red x) symbol is visible. The test is complete when the last test symbol is visible. 4.11 Broadcasting to target devices The analog user can simultaneously control more than one target device in a switching system to ensure that all selected target devices receive identical input.
  • Page 44 SERVSELECT IP VM INSTALLER/USER GUIDE • Press the Up or Down Arrow keys to move the cursor to the target device. Then press Alt+K to select the Keyboard check box or Alt+M to select the Mouse check box. Repeat for additional target devices. Click OK to save the settings and return to the Setup window.

  • Page 45: Computer Terminal Operations

    5. Computer terminal operations 5.1 The Console menu Each appliance can be configured at the appliance level through the Console menu interface accessed through the configuration port on the rear of the appliance. All terminal commands are accessed through a terminal or computer running terminal emulation software.
  • Page 46 Re-enter the new password to verify. This password places your or ServSelect IP VM switch terminal in a secure mode. This password should be guarded like any network password and care should be taken to avoid forgetting or misplacing it. In the event that you forgot the password, type Help.

  • Page 47: Appendix A: Flash Upgrades

    To upgrade the appliance firmware using the Console menu interface, complete the following steps: Go to http://www.Black Box.com/support/ and download the latest flash firmware. Save the flash upgrade file to the correct directory on the TFTP target device. Connect a computer running terminal emulation software to the configuration port on the rear panel of the appliance using a straight serial cable.The terminal should be set...
  • Page 48 SERVSELECT IP VM INSTALLER/USER GUIDE • TFTP target device IP address 10.0.0.3 • Upgrade file name equal to CMN-XXXX.fl, where XXXX is the 4-digit Compliance Model Number (CMN) that is printed on the agency label of the appliance To repair damaged firmware, complete the following steps: Connect the appliance to the TFTP target device (using a cross-over cable or hub), which is set up with the default IP address (10.0.0.3).

  • Page 49: Appendix B: Virtual Media

    Appendix B: Virtual media Virtual media and USB 2.0 constraints The virtual media feature of ServSelect IP VM appliance enables you to connect to the USB port of an attached computer. With this feature, a user located at the appliance or using the remote software can access a local USB storage device, such as a USB CD drive, diskette drive, or flash drive, from an attached computer.

  • Page 50: Virtual Media Restrictions

    SERVSELECT IP VM INSTALLER/USER GUIDE If the target device is not capable of booting from an external USB 2.0 device, try the following methods to remotely boot this target device: • Some BIOS versions provide an option to limit USB speeds. If this option is available to you, change the USB port setting to “USB 1.1”...

  • Page 51: Appendix C: Utp Cabling

    Appendix C: UTP cabling The following information is intended to brief you on various aspects of connection media. The performance of an switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish system performance.This appendix is for information purposes only.
  • Page 52 SERVSELECT IP VM INSTALLER/USER GUIDE • Maintain the twists of the pairs all the way to the point of termination, or no more that one-half inch untwisted. Do not skin off more than one inch of jacket while terminating. • If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius.

  • Page 53: Getting Help And Information From The World Wide Web

    If you need help, service, or technical assistance or just want more information about Black Box products, you will find a wide variety of sources available from Black Box to assist you. This appendix contains information about where to go for additional...
  • Page 54 NOTES...
  • Page 55 NOTES...
  • Page 56 NOTES...
  • Page 60 Customer Support Information: For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • Email: info@blackbox.com © Copyright 2006. Black Box Corporation. All rights reserved.

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