Troubleshooting - Westinghouse WGEN5300DFC User Manual

TROUBLESHOOTING

TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM
Engine will not start
Engine starts, then shuts
down
Engine lacks power
Engine runs rough or
bogs when load applied
No power at AC
receptacles
Frost on the propane
tank or regulator
26 | Westinghouse Outdoor Power Equipment, LLC
POSSIBLE CAUSE
Out of fuel.
Bad fuel, generator stored without treating or
draining gasoline, or refueled with bad gasoline.
Dirty air filter.
Low engine oil level stopped generator.
Spark plug wet with fuel (flooded engine).
Spark plug faulty, fouled, or improperly gapped.
Fuel system malfunction, fuel pump failure, ignition
malfunction, valves stuck, etc.
Choke partially open or closed.
CO sensor removed or modified
CO sensor activated or system fault occurred
Out of fuel.
Incorrect engine oil level.
Dirty air filter.
Contaminated fuel.
Defective low oil level switch.
Air filter restricted.
Bad fuel, generator stored without treating or
draining gasoline, or refueled with bad gasoline.
Fuel system malfunction, fuel pump failure, ignition
malfunction, valves stuck, etc.
Dirty air filter.
Generator overloaded.
Faulty power tool or appliance.
Fuel system malfunction, fuel pump failure, ignition
malfunction, valves stuck, etc.
AC circuit breaker/s tripped.
Faulty power tool or appliance.
Faulty generator.
If the temperature of the propane tank drops below
the dew point, condensation on the tank may turn to
frost or ice. This typically occurs in humid conditions.
The Propane tank is not equipped with an Overfilling
Prevention Device (OPD).
Propane fuel tank overfilled.
CORRECTION
Refuel.
Drain the fuel tank. Refuel with fresh gasoline.
Clean the air filter.
Check engine oil level. Add engine oil if low.
Wait five minutes. Turn Run/Stop switch to the OFF position.
Pull recoil handle rapidly several times. If the generator does
not start, remove spark plug and dry.
Gap or replace the spark plug. Reinstall.
Contact Westinghouse customer service toll-free at 1 (855)
944-3571.
Fully open or close the choke.
Return to original configuration
Relocate generator/ Contact Westinghouse customer service
toll free at 1 (855) 944-3571.
Refuel.
Check engine oil level.
Clean the air filter.
Drain the fuel tank. Refuel with fresh gasoline.
Contact Westinghouse customer service toll-free at 1 (855)
944-3571.
Clean or replace air filter.
Drain the fuel tank. Refuel with fresh gasoline.
Contact Westinghouse customer service toll-free at 1 (855)
944-3571.
Clean the air filter.
Unplug some devices.
Replace or repair tool or appliance. Stop and restart the engine.
Contact Westinghouse customer service toll-free at 1 (855)
944-3571.
Check AC loads and reset circuit breaker/s.
Replace or repair tool or appliance. Stop and restart the
engine.
Contact Westinghouse customer service toll-free at 1 (855)
944-3571.
Providing all the propane fuel handling equipment is functioning
normally, no correction is needed.
If you suspect your propane fuel tank is not equipped with an
OPD device, discontinue operation immediately and replace
the propane fuel tank with a propane tank equipped with a an
OPD.
If you suspect your propane fuel tank has been overfilled,
discontinue operation immediately and return the propane fuel
tank to the place of purchase or refilling.