ZyXEL Communications PLA5000 Series User Manual
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ZyXEL Communications PLA5000 Series User Manual

ZyXEL Communications PLA5000 Series User Manual

Powerline ethernet adapters
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User's Guide
PLA5000 Series
Powerline Ethernet Adapters
Default Login Details
Default Network Name
Copyright © 2018 Zyxel Communications Corporation
HomePlugAV
Utility Version 7.0.2 Ed. 9, 10/2018

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Summary of Contents for ZyXEL Communications PLA5000 Series

  • Page 1 User’s Guide PLA5000 Series Powerline Ethernet Adapters Default Login Details Utility Version 7.0.2 Ed. 9, 10/2018 Default Network Name HomePlugAV Copyright © 2018 Zyxel Communications Corporation...
  • Page 2 IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. This is a User’s Guide for a series of products. Not all products support all features. Screenshots and graphics in this book may differ slightly from what you see due to differences in release versions or your computer operating system.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents ..........................3 Part I: User’s Guide.................... 5 Chapter 1 Introducing the PLA ..........................6 1.1 Overview ............................6 1.2 LEDs ..............................7 1.3 Standby Mode (Power Saving Mode) ................... 8 1.4 Ways to Manage the PLA ........................ 8 1.5 Expand Your Network with the PLA ....................
  • Page 4 Table of Contents Chapter 4 The Configuration Utility........................26 4.1 Overview ............................26 4.1.1 Powerline Network Security ....................26 4.1.2 Device Access Key (DAK) ....................27 4.2 Starting the Configuration Utility ....................27 4.3 Network Info Screen ........................27 4.3.1 Icon View ..........................27 4.3.2 List View ..........................

  • Page 5: Part I: User's Guide

    User’s Guide...

  • Page 6: Chapter 1 Introducing The Pla

    H A P T E R Introducing the PLA 1.1 Overview This chapter introduces the main applications and features of your Zyxel HomePlug AV compliant Powerline adapter, which is called “PLA” in this guide. The following generic icon is used to represent all PLA models.

  • Page 7: Leds

    Chapter 1 Introducing the PLA 1.2 LEDs The following sections describes the lights on the PLA. The following figure is the front panel of the PLA. Use the lights to determine if the PLA is behaving normally or if there are some problems on your Powerline network. Figure 1 PLA Lights The following table describes the behavior of the lights on the PLA.

  • Page 8: Standby Mode (Power Saving Mode)

    Chapter 1 Introducing the PLA 1.3 Standby Mode (Power Saving Mode) Your PLA is a certified green product. It goes into standby mode when there is no Ethernet connection. When you plug the PLA into an electric socket, it waits for an Ethernet connection. When no connection is detected after three minutes, the Power LED blinks indicating that it is going into standby mode.

  • Page 9: Security

    Chapter 1 Introducing the PLA Connect your PLA to an Internet gateway such as a modem and plug it into an ordinary power outlet in your home. Plug a second PLA into another power outlet and connect a computer to the PLA for Internet access.

  • Page 10: Multiple Networks

    Chapter 1 Introducing the PLA It’s a good idea to ensure privacy of your communication. When you use the PLA and other Powerline adapters, the electrical wiring in your home becomes an extension of your Ethernet network. Your network traffic flows freely within the electrical circuit of your home and is bounded in most cases by a power meter.

  • Page 11: The Reset/Encrypt Button

    H A P T E R The RESET/ENCRYPT Button Use the RESET/ENCRYPT button to automatically set up a secure Powerline connection between your Powerline devices. Note: In this guide RESET/ENCRYPT also refers to the ENCRYPT button in PLAs that have separate RESET and ENCRYPT buttons.
  • Page 12 Chapter 2 The RESET/ENCRYPT Button Figure 3 ENCRYPT Connection Procedure press 0.5 ~ 3 seconds press 0.5 ~ 3 seconds within 2 minutes Note: The RESET/ENCRYPT button’s location varies for each Powerline model. Note: Check the lights on the two Powerline devices. The power ( ) and HomePlug ( lights should be on while the devices are connecting.

  • Page 13: Removing A Device From A Powerline Network

    Chapter 2 The RESET/ENCRYPT Button Figure 4 Adding More Powerline Adapters to Your Network A OR B A OR B OR C This sets up your Powerline network between your Powerline devices. 2.3 Removing a Device from a Powerline Network Suppose you want to remove PLAs (C) and (D) from the following Powerline network.

  • Page 14: Multiple Separate Powerline Networks

    Chapter 2 The RESET/ENCRYPT Button 2.4 Multiple Separate Powerline Networks You can use the RESET/ENCRYPT button to create multiple separate Powerline networks. Use the RESET/ ENCRYPT button on only two PLAs at a time. Press the RESET/ENCRYPT button on Powerline devices E and F for 0.5 to 3 seconds. This must be done within 2 minutes (120 seconds) of pressing the RESET/ENCRYPT button on the first PLA.

  • Page 15: Plas With Separate Reset And Encrypt Buttons

    Chapter 2 The RESET/ENCRYPT Button The following table summarizes the actions that occur when the RESET/ENCRYPT button is pressed for specific lengths of time. Table 5 RESET/ENCRYPT TIME ACTION POWER LIGHT BEHAVIOR HOMEPLUG LIGHT BEHAVIOR 0.5 to 3 Create a Powerline network The power ( ) light blinks until The HomePlug (...

  • Page 16: Reset Button Behavior

    Chapter 2 The RESET/ENCRYPT Button 2.6.2 RESET Button Behavior Use a pointed device such as a pin to reset the Network Name back to default HomePlugAV. Table 7 RESET Button TIME ACTION POWER LIGHT BEHAVIOR HOMEPLUG LIGHT BEHAVIOR 1 to 3 Clear all user-entered The power ( ) light blinks and...

  • Page 17: Part Ii: Technical Reference

    Technical Reference...

  • Page 18: Installing The Utility

    H A P T E R Installing the Utility This chapter guides you through the installation of the configuration utility for your PLA. 3.1 Windows This section uses the Windows XP screens as an example to show you how to install the Windows vesion of the Zyxel PLA Series Configuration utility.
  • Page 19 Chapter 3 Installing the Utility Otherwise, the WinPcap setup wizard runs automatically. Click Next to continue. Review the license agreement, and click I Agree to proceed. Select Automatically start the WinPcap driver at boot time if you want to start WinPcap automatically when the computer boots.
  • Page 20 Chapter 3 Installing the Utility Select I want to manually reboot later, and click Finish to exit the wizard. A prompt appears asking you to install the .NET Framework version 4. Review Microsoft’s License Agreement, select I have read and accept the license terms. and click Intall to proceed. Note: If you already have .NET Framework version 4 installed on your computer this step can be skipped.
  • Page 21 Chapter 3 Installing the Utility The next screen allows you to see the progress of the installation. Click Finish to close the window. PLA Series User’s Guide...
  • Page 22 Chapter 3 Installing the Utility The utility installation wizard runs automatically. Click Yes or Next to continue through the initial screen. Click Cancel only if you want to abort the installation. Click Install to install the utility to the default folder. PLA Series User’s Guide...
  • Page 23 Chapter 3 Installing the Utility Figure 7 Install Destination Folder 10 The screen shows you the progress of the installation. Figure 8 Utility Installation Process 11 Click Finish to exit the wizard. PLA Series User’s Guide...
  • Page 24 Chapter 3 Installing the Utility Figure 9 Installation Complete Note: You may be asked to restart your computer when the installation is complete. Click “Yes” to restart your computer. If you select “No, I will restart my computer later”, you will not be able to launch the utility until after a restart of your computer.

  • Page 25: The Configuration Utility

    H A P T E R The Configuration Utility 4.1 Overview This chapter shows you how to use the Zyxel PLA Series Configuration utility (or utility) to secure, manage and set up Quality of Service (QoS) on your Powerline network. The PLA is designed as a plug-and-play network expanding solution.

  • Page 26: Device Access Key (Dak)

    Chapter 4 The Configuration Utility By default the PLAs are all configured with the network name HomePlugAV, this allows you to simply plug the devices in and not worry about setting up security. If you want to enhance the security on your Powerline network, you can change the network name on the Powerline adapters you want to allow to communicate in your Powerline network.
  • Page 27 Chapter 4 The Configuration Utility Figure 12 Network Info Screen (Icon) The connection status icon ( , or ) indicates the current data rate of the Powerline adapter, and is equivalent to the HomePlug LED. See Chapter 1 on page 7 for more information.

  • Page 28: List View

    Chapter 4 The Configuration Utility 4.3.2 List View Figure 14 Network Info Screen (List) The following table describes the labels in this screen. Table 8 Network Info Screen (List) LABEL DESCRIPTION Adapter This field identifies which Powerline network information is displayed. Different Powerline networks are identified by the Ethernet interface (network card) connected directly to the PLA.

  • Page 29: Configuration Screen

    Chapter 4 The Configuration Utility Table 8 Network Info Screen (List) (continued) LABEL DESCRIPTION Transmit Rate This field displays how fast information is sent from the selected Powerline adapter to this (Mbps) Powerline adapter. The rate is given in the following format: “application data transmission rate / raw data transmission rate”.

  • Page 30: Advanced Screen

    Chapter 4 The Configuration Utility Table 9 Configuration Screen (continued) LABEL DESCRIPTION Site This field displays • Local, if it is identifying the Powerline adapter directly connected to the computer running the configuration utility. • Remote, if it is a Powerline adapter in your Powerline network but not directly connected to the computer running the configuration utility.
  • Page 31 Chapter 4 The Configuration Utility For example, if you have a file server on your home network to deliver music and movie files to computers in your home, you should set the priority of the Powerline adapter connected to this server to Medium.
  • Page 32 Chapter 4 The Configuration Utility Figure 16 Priority Settings Use this screen to configure priority settings for traffic from the Powerline adapters on your network. Figure 17 Advanced Screen PLA Series User’s Guide...

  • Page 33: About Screen

    Chapter 4 The Configuration Utility The following table describes the labels in this screen. Table 11 Advanced Screen LABEL DESCRIPTION Adapter This field identifies which Powerline network information is displayed. Different Powerline networks are identified by the Ethernet interface (network card) on your computer which is connected directly to a Powerline adapter.

  • Page 34: Powerline Network Setup Tutorial

    H A P T E R Powerline Network Setup Tutorial 5.1 Overview Use this tutorial to expand your existing Powerline network. After setting up your first home Powerline network (instructions for that are in the Quick Start Guide for your Zyxel Powerline adapter) you may want to extend the network or create a new one by adding additional Powerline adapters.

  • Page 35: Accessing Your Powerline Adapter

    Chapter 5 Powerline Network Setup Tutorial 5.3 Accessing Your Powerline Adapter Plug the Powerline adapter you want to add to your network into a power socket and, if needed, switch the power socket on. Figure 19 Plug Your Powerline Adapter into a Power Socket Connect the Powerline adapter to your computer.
  • Page 36 Chapter 5 Powerline Network Setup Tutorial Figure 21 Add a Printer to Your Powerline Network Note: You do not need to know the network name of the new adapter to add it to your network. Connect your computer to the Powerline adapter you want to add to your network and open the Zyxel PLA Series Configuration utility (see Section 5.3 on page 37).

  • Page 37: Setting Up A New Network With A New Adapter

    Chapter 5 Powerline Network Setup Tutorial Figure 23 Adding an Adapter to an Existing Network Click Write and click OK on the pop-up. Figure 24 Network Name Pop-up Your new adapter will now have the same Network Name as your existing network and so has now joined your existing network.
  • Page 38 Chapter 5 Powerline Network Setup Tutorial Figure 25 Add New Adapters to Make a Second Network Connect your new Powerline adapter and open the configuration utility as shown in Section 5.5 on page 39. The screen shown below appears. Type a Network Name that is different from the Network Name for your existing network. Make sure you use the same new Network Name for all new adapters you want to add to your new network.

  • Page 39: Splitting A Network Into Two Networks

    Chapter 5 Powerline Network Setup Tutorial 5.6 Splitting a Network into Two Networks This section shows you how to split your existing network into two networks. This is useful if you want to set up a second Powerline network in your home, for example, in your study connecting a laptop and printer.
  • Page 40 Chapter 5 Powerline Network Setup Tutorial Figure 28 Adding an Adapter to Your New Network Click Save. • If you do not type the DAK password or type it incorrectly the following pop-up appears. Click OK and type the DAK Password correctly in the DAK Password field. Figure 29 Incorrect DAK or No DAK •...

  • Page 41: Troubleshooting

    Chapter 5 Powerline Network Setup Tutorial Go back to step in this section to set the same, new Network Name for all remote adapters you want to add to your new network. Check you have added the adapters correctly by changing the network name for the local adapter. All adapters with the new Network Name now appear in the list of adapters on your network.

  • Page 42: Chapter 6 Troubleshooting

    H A P T E R Troubleshooting This chapter offers some suggestions to solve problems you might encounter. 6.1 Power and Light Problems The PLA does not turn on. None of the lights turn on. Disconnect and re-connect the PLA. Remove the Powerline adapter from the outlet.

  • Page 43: Configuration Utility Problems

    Chapter 6 Troubleshooting Make sure that all your Powerline adapters are HomePlug AV compliant. Check the package it came in or ask your vendor. This PLA can not detect earlier versions of HomePlug Powerline adapters such as HomePlug 1.0 or 1.0.1. (Although they can coexist on the same electrical wiring without interfering with each other.) Make sure that the Powerline adapters on your network are all on the same electrical wiring.

  • Page 44: Powerline Problems

    Chapter 6 Troubleshooting 6.3 Powerline Problems The signal on my Powerline network is weak. Your Powerline adapters may be connected to electrical surge protectors. Connect them to standard power outlets. Your Powerline adapters may be located close to large appliances such as refrigerators or air- conditioners that cause interference with the Powerline signal.
  • Page 45 Chapter 6 Troubleshooting The POWER light blinks two times quickly then pauses, before repeating. The ENCRYPT process has failed. Press the RESET/ENCRYPT button on both devices for 5 to 8 seconds, then try to reconnect. For models with separate buttons, press the ENCRYPT button for more than 10 seconds to release the connection.

  • Page 46: Appendix A Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • http://www.zyxel.cn India • Zyxel Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •...
  • Page 47 • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • http://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • Zyxel Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • Zyxel Deutschland GmbH • http://www.zyxel.de Belarus • Zyxel BY • http://www.zyxel.by...
  • Page 48 Appendix A Customer Support Belgium • Zyxel Communications B.V. • http://www.zyxel.com/be/nl/ • http://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • http://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • http://www.zyxel.cz Denmark • Zyxel Communications A/S • http://www.zyxel.dk Estonia • Zyxel Estonia • http://www.zyxel.com/ee/et/ Finland •...
  • Page 49 • Zyxel Communications Poland • http://www.zyxel.pl Romania • Zyxel Romania • http://www.zyxel.com/ro/ro Russia • Zyxel Russia • http://www.zyxel.ru Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • Zyxel Communications ES Ltd • http://www.zyxel.es Sweden • Zyxel Communications • http://www.zyxel.se Switzerland •...
  • Page 50 Appendix A Customer Support • http://www.zyxel.ch/ Turkey • Zyxel Turkey A.S. • http://www.zyxel.com.tr • Zyxel Communications UK Ltd. • http://www.zyxel.co.uk Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com Latin America Argentina • Zyxel Communication Corporation • http://www.zyxel.com/ec/es/ Brazil • Zyxel Communications Brasil Ltda.
  • Page 51 Appendix A Customer Support North America • Zyxel Communications, Inc. - North America Headquarters • http://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za PLA Series User’s Guide...

  • Page 52: Appendix B Legal Information

    The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved.
  • Page 53 Appendix B Legal Information List of national codes COUNTRY ISO 3166 2 LETTER CODE COUNTRY ISO 3166 2 LETTER CODE Austria Liechtenstein Belgium Lithuania Bulgaria Luxembourg Croatia Malta Cyprus Netherlands Czech Republic Norway Denmark Poland Estonia Portugal Finland Romania France Serbia Germany Slovakia...
  • Page 54 Appendix B Legal Information Environment Statement ErP (Energy-related Products) Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive (Energy-related Products directive) as well as ecodesign requirement laid down in applicable implementing measures, power consumption has satisfied regulation requirements which are: •...
  • Page 55 Appendix B Legal Information 以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區 • 本器材須經專業工程人員安裝及設定，始得 設置使用，且不得直接販售給一般消費者 安全警告 - 為了您的安全，請先閱讀以下警告及指示 : • 請勿將此產品接近水、火焰或放置在高溫的環境。 • 避免設備接觸 - 任何液體 - 切勿讓設備接觸水、雨水、高濕度、污水腐蝕性的液體或其他水份。 - 灰塵及污物 - 切勿接觸灰塵、污物、沙土、食物或其他不合適的材料。 • 雷雨天氣時，不要安裝，使用或維修此設備。有遭受電擊的風險。 • 切勿重摔或撞擊設備，並勿使用不正確的電源變壓器。 • 若接上不正確的電源變壓器會有爆炸的風險。 • 請勿隨意更換產品內的電池。 • 如果更換不正確之電池型式，會有爆炸的風險，請依製造商說明書處理使用過之電池。 • 請將廢電池丟棄在適當的電器或電子設備回收處。 • 請勿將設備解體。 • 請勿阻礙設備的散熱孔，空氣對流不足將會造成設備損害。 •...
  • Page 56 Appendix B Legal Information Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held liable for indirect or consequential damages of any kind to the purchaser.

  • Page 57: Index

    Index Index about screen HomePlug AV standard AC Pass-Through Advanced Encryption Standard, see AES 9, 26 AES (Advanced Encryption Standard) applications installation procedure InstallShield wizard introduction certifications viewing configuration screen configuration utility ETHERNET connections overview HomePlug contact information POWER copyright local vs.
  • Page 58 Index network name transfer rates transmit rate troubleshooting pass-through passwords 26, 30, 31 types of PHY Rate PLA Comparison utility plug-and-play launching power pass-through Powerline Network Adding Devices Creating multiple networks Removing Devices warranty priority settings note application type priority levels private network problems and solutions ZyXEL PLA Series Configuration...

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