ZyXEL Communications PLA-4 Series User Manual

ZyXEL Communications PLA-4 Series User Manual

Powerline ethernet adapter
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PLA-4xx Series
Powerline Ethernet Adapter Series (PLA-400/400 v2/401/401 v2/
402 v2/470/470 v2)
User's Guide
Version 3.0.5
1/2008
Edition 2
www.zyxel.com

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Summary of Contents for ZyXEL Communications PLA-4 Series

  • Page 1 PLA-4xx Series Powerline Ethernet Adapter Series (PLA-400/400 v2/401/401 v2/ 402 v2/470/470 v2) User’s Guide Version 3.0.5 1/2008 Edition 2 www.zyxel.com...
  • Page 3: About This User's Guide

    Help us help you. Send all User Guide-related comments, questions or suggestions for improvement to the following address, or use e-mail instead. Thank you! The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan.
  • Page 4: Document Conventions

    Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. Warnings tell you about things that could harm you or your device. Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.
  • Page 5 Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The PLA-4xx icons used may not be an exact representation of your device. PLA-4xx Computer Notebook computer PLA-4xx Series User’s Guide...
  • Page 6: Safety Warnings

    Safety Warnings Safety Warnings For your safety, be sure to read and follow all warning notices and instructions. • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. •...
  • Page 7 Safety Warnings This product is recyclable. Dispose of it properly. PLA-4xx Series User’s Guide...
  • Page 8 Safety Warnings PLA-4xx Series User’s Guide...
  • Page 9: Table Of Contents

    Table of Contents Table of Contents About This User's Guide ......................3 Document Conventions......................4 Safety Warnings........................6 Table of Contents........................9 List of Tables........................... 13 List of Figures ......................... 15 Part I: Introduction................. 17 Chapter 1 Introducing the PLA-4xx ......................19 1.1 Overview ..........................
  • Page 10 Table of Contents 3.2 Firmware Upgrade Tool ....................... 34 Chapter 4 The ENCRYPT Button ......................37 4.1 ENCRYPT Button Overview ....................37 4.2 Set Up a HomePlug AV Network with ENCRYPT ..............37 4.3 Setting Up Multiple Networks ....................39 4.4 ENCRYPT Button Behavior ....................41 Chapter 5 The Configuration Utility ......................
  • Page 11 Table of Contents Part III: Appendices and Index.............. 73 Appendix A Product Specifications..................75 Appendix B Legal Information ....................81 Appendix C Customer Support....................85 Index............................91 PLA-4xx Series User’s Guide...
  • Page 12 Table of Contents PLA-4xx Series User’s Guide...
  • Page 13: List Of Tables

    List of Tables List of Tables Table 1 Password Summary ........................21 Table 2 Firmware Detection Tool: Result Screen ................... 33 Table 3 Time ENCRYPT Button is Pressed and Action ................. 41 Table 4 Configuration Screen ........................ 45 Table 5 Network Info Screen ......................... 48 Table 6 Priority Settings .........................
  • Page 14 List of Tables PLA-4xx Series User’s Guide...
  • Page 15: List Of Figures

    List of Figures List of Figures Figure 1 Expand Your Network with the PLA-4xx ................... 19 Figure 2 Expand Your Network with the PLA402 v2 over Coaxial Cable Wiring ........20 Figure 3 .NET Framework Installation Prompt ..................24 Figure 4 Microsoft’s Agreement ......................24 Figure 5 .NET Framework Installation Process ..................
  • Page 16 List of Figures Figure 39 Local/Remote Adapters on a Powerline Network ..............59 Figure 40 Adding an Adapter to Your New Network ................59 Figure 41 Incorrect DAK or No DAK ....................... 60 Figure 42 Correct DAK .......................... 60 Figure 43 An Adapter on Your New Network ..................60 Figure 44 Adapters on a New Powerline Network ..................
  • Page 17: Part I Introduction

    Introduction Introducing the PLA-4xx (19) Installing the Utility (23)
  • Page 19: Introducing The Pla-4Xx

    H A P T E R Introducing the PLA-4xx 1.1 Overview This chapter introduces the main applications and features of the PLA-4xx HomePlug AV compliant powerline adapter. See Appendix A on page 75 for detailed product specifications. In this User’s Guide the electrical wiring network and coaxial cable network are both referred to as “HomePlug AV”.
  • Page 20: Coaxial Cable Networks With The Pla402 V2

    Chapter 1 Introducing the PLA-4xx 1.3 Coaxial Cable Networks with the PLA402 v2 The PLA402 v2 allows you to be more flexible in expanding your network by adding the coaxial cable capability. Figure 2 Expand Your Network with the PLA402 v2 over Coaxial Cable Wiring As well as being able to connect your PLA402 v2 to a power outlet, you also have the option of connecting to a coaxial cable outlet.
  • Page 21: Security

    Chapter 1 Introducing the PLA-4xx This User’s Guide describes the latest version utility. This utility is only compatible with a PLA-4xx which has the latest firmware installed. If you don’t already have them, download the latest firmware and utility from the ZyXEL website.
  • Page 22: Multiple Networks

    Chapter 1 Introducing the PLA-4xx Without security (encryption) your information is accessible to anyone using a powerline adapter on the same electrical circuit. In some cases, a circuit can be shared by more than one household. To prevent compromising your network security, you can create a private network. A private network uses a secret password (Network Name) to make sure that only permitted powerline adapters can communicate in your network.
  • Page 23: Installing The Utility

    H A P T E R Installing the Utility This chapter guides you through the installation of the configuration utility for your PLA-4xx. 2.1 Overview of the Installation Process The installation of the configuration utility does the following: 1 Checks for and installs Microsoft’s .NET Framework version 1.1 software on your computer.
  • Page 24: Figure 3 .Net Framework Installation Prompt

    Chapter 2 Installing the Utility Figure 3 .NET Framework Installation Prompt 2 Review Microsoft’s License Agreement, select I agree and click Install to proceed. Figure 4 Microsoft’s Agreement 3 The next screen allows you to see the progress of the installation. PLA-4xx Series User’s Guide...
  • Page 25: Figure 5 .Net Framework Installation Process

    Chapter 2 Installing the Utility Figure 5 .NET Framework Installation Process 4 Click OK to complete the installation process. Figure 6 Microsoft’s Agreement 5 The Setup utility runs automatically. Click Yes or Next to continue through the initial screen. Click Cancel only if you want to abort the installation. Figure 7 InstallShield Wizard Start Screen PLA-4xx Series User’s Guide...
  • Page 26: Figure 8 Customer Information Input

    Chapter 2 Installing the Utility 6 Fill in the User Name and Company Name fields (optional). If you want the utility to be only available to the currently logged in user, select Only for me(...). Otherwise, click Next to continue and allow all users to use the configuration utility. Figure 8 Customer Information Input 7 Click Next to install the utility to the default folder, or click Change to specify a different location on your computer.
  • Page 27: Figure 10 Restart Screen

    Chapter 2 Installing the Utility Figure 10 Restart Screen 9 The following pop-up appears. Click Yes to restart your computer, or click No to restart your computer later. If you select “No, I will restart my computer later”, you will not be able to launch the utility until after a restart of your computer.
  • Page 28 Chapter 2 Installing the Utility PLA-4xx Series User’s Guide...
  • Page 29: Part Ii: Managing The Pla-4Xx

    Managing the PLA- Firmware Tools (31) The ENCRYPT Button (37) The Configuration Utility (43) Powerline Network Setup Tutorial (53) LEDs and Troubleshooting (63)
  • Page 31: Chapter 3 Firmware Tools

    H A P T E R Firmware Tools Use the Firmware Detection Tool and Firmware Upgrade Tool to ensure you have the latest firmware (version 3.0.5 or later) on your PLA-4xx(s). You need to upgrade all your PLA-4xxs to the latest firmware to ensure they can connect with each other and they are compatible with the latest version Utility.
  • Page 32: Firmware Detection Procedure

    Chapter 3 Firmware Tools Figure 11 Firmware Detection With an Early Firmware Local Device 3.0.5 3.0.5 1.4.5 1.4.5 1.4.5 3.0.5 This diagram shows the Firmware Detection Tool detecting the firmware on latest firmware devices only, as the local device has the latest firmware. Figure 12 Firmware Detection With a Latest Firmware Local Device 3.0.5 1.4.5...
  • Page 33: Table 2 Firmware Detection Tool: Result Screen

    Chapter 3 Firmware Tools Figure 13 Firmware Detection Tool: Start The Tool shows the firmware version(s) of devices it has detected on your powerline network. Figure 14 Firmware Detection Tool: Result The following table describes the labels in this screen. Table 2 Firmware Detection Tool: Result Screen LABEL DESCRIPTION...
  • Page 34: Firmware Upgrade Tool

    Chapter 3 Firmware Tools Table 2 Firmware Detection Tool: Result Screen (continued) LABEL DESCRIPTION Firmware This is the firmware version of your device. Version In the example firmware version given in the screen, 1-4-1454, the firmware version is shown by the numbers 145, meaning this is firmware version 1.4.5. If your device’s firmware is earlier than 3.0.5, please use the Firmware Upgrade Tool to upgrade your firmware.
  • Page 35: Figure 16 Firmware Upgrade Tool: Upgrading

    Chapter 3 Firmware Tools Figure 16 Firmware Upgrade Tool: Upgrading 6 If your firmware is successfully upgraded, the following screen appears. Click Finish to close the Tool. Figure 17 Firmware Upgrade Tool: Finish 7 To check your firmware is successfully upgraded, run the Firmware Detection Utility again and check your firmware version.
  • Page 36 Chapter 3 Firmware Tools PLA-4xx Series User’s Guide...
  • Page 37: Chapter 4 The Encrypt Button

    H A P T E R The ENCRYPT Button Use the ENCRYPT button to automatically set up a secure powerline connection between your powerline devices. 4.1 ENCRYPT Button Overview The ENCRYPT button allows you to set up a secure powerline connection with other HomePlug AV compliant powerline devices which also support the ENCRYPT feature.
  • Page 38: Figure 18 Encrypt Connection Procedure

    Chapter 4 The ENCRYPT Button Figure 18 ENCRYPT Connection Procedure press 2 seconds press 2 seconds within 2 minutes 5 Repeat step in this section for the other powerline device you wish to connect. This must be done within 120 seconds of pressing the ENCRYPT button on the PLA-4xx. 6 Check the lights on the two powerline devices.
  • Page 39: Setting Up Multiple Networks

    Chapter 4 The ENCRYPT Button Figure 19 Adding More Powerline Adapters to Your Network 9 If you disconnected your computer or modem (or any other networking product connected to your powerline device) in step of this section, you can now reconnect them.
  • Page 40: Figure 21 Two Separate Powerline Networks

    Chapter 4 The ENCRYPT Button 2 Click the ENCRYPT button on (A) and (C) for 1~2 seconds and within two minutes of each other. 3 Wait for about one minute while (A) and (C) connect. 4 Check the LEDs on both (A) and (C). When the power ( ) and HomePlug ( ) lights stop blinking and the power (...
  • Page 41: Encrypt Button Behavior

    Chapter 4 The ENCRYPT Button 4.4 ENCRYPT Button Behavior The following table summarizes the actions that occur when the ENCRYPT button is pressed for specific lengths of time. Table 3 Time ENCRYPT Button is Pressed and Action HOMEPLUG LIGHT TIME ACTION POWER LIGHT BEHAVIOR BEHAVIOR...
  • Page 42 Chapter 4 The ENCRYPT Button PLA-4xx Series User’s Guide...
  • Page 43: The Configuration Utility

    H A P T E R The Configuration Utility This chapter shows you how to use the Configuration Utility (or Utility) to secure, manage and set up Quality of Service (QoS) on your powerline network. 5.1 Overview The PLA-4xx is designed as a plug-and-play network expanding solution. This means that once you complete your hardware connections, the PLA-4xxs in your network (without additional configuration) are able to communicate with each other by sending and receiving information over your home’s electrical wiring (A).
  • Page 44: Powerline Network Security

    Chapter 5 The Configuration Utility 5.1.1 Powerline Network Security When the PLA-4xxs communicate with each other, they use encryption to protect the information that is sent in the powerline network. Encryption is like a secret code. If you do not know the secret code, you cannot understand the message. The HomePlug AV standard uses 128-bit AES (Advanced Encryption Standard) to safely transmit data between powerline adapters.
  • Page 45: Configuration Screen

    Chapter 5 The Configuration Utility 5.3 Configuration Screen Use the Configuration screen to see which devices are recognized by your powerline network, to configure your PLA-4xx and to set up a secure powerline network by changing the powerline network name. This screen opens up when you launch the utility. Use the icon to view online help information in each screen of the utility.
  • Page 46: Firmware Screen

    Chapter 5 The Configuration Utility Table 4 Configuration Screen (continued) LABEL DESCRIPTION MAC Address This is a read-only field which shows the MAC address of the powerline adapter you are configuring. You can find the MAC address of your PLA-4xx displayed on a sticker on the bottom of your device.
  • Page 47: Network Info Screen

    Chapter 5 The Configuration Utility Figure 25 Firmware Screen 5.5 Network Info Screen Use the Network Info screen to see the rates at which a specific PLA-4xx is communicating with other powerline adapters on your powerline network. Figure 26 Network Info Screen PLA-4xx Series User’s Guide...
  • Page 48: Advanced Screen

    Chapter 5 The Configuration Utility The following table describes the labels in this screen. Table 5 Network Info Screen LABEL DESCRIPTION Adapter This field identifies which powerline network information is displayed. Different powerline networks are identified by the Ethernet interface (network card) connected directly to the PLA-4xx.
  • Page 49: Table 6 Priority Settings

    Chapter 5 The Configuration Utility You can configure the powerline adapters on your network to give priority to network traffic depending on its importance. When you set the priority of a powerline adapter, you set how quickly messages FROM your powerline adapter are sent in your powerline network. Transmissions TO your powerline adapter do not receive any priority.
  • Page 50: Figure 27 Priority Settings

    Chapter 5 The Configuration Utility Figure 27 Priority Settings Internet Use this screen to configure priority settings for traffic from the powerline adapters on your network. Figure 28 Advanced Screen PLA-4xx Series User’s Guide...
  • Page 51: About Screen

    Chapter 5 The Configuration Utility The following table describes the labels in this screen. Table 7 Advanced Screen LABEL DESCRIPTION Adapter This field identifies which powerline network information is displayed. Different powerline networks are identified by the Ethernet interface (network card) on your computer which is connected directly to a powerline adapter.
  • Page 52 Chapter 5 The Configuration Utility Table 8 About Screen (continued) LABEL DESCRIPTION Released This field displays the date when the firmware was released. Close Click the button in upper right corner to close the About window. PLA-4xx Series User’s Guide...
  • Page 53: Powerline Network Setup Tutorial

    H A P T E R Powerline Network Setup Tutorial Use this tutorial to expand your existing powerline network. 6.1 Overview After setting up your first home powerline network (instructions for that are in the Quick Start Guide for your ZyXEL powerline adapter) you may want to extend the network or create a new one by adding additional powerline adapters.
  • Page 54: Important Terms

    Chapter 6 Powerline Network Setup Tutorial 6.1.1 Important Terms Network Name The network name allows a powerline adapter to connect with other powerline adapters that have the same network name. It provides security for your powerline network. The network name uses English letters or numbers, from 8 to 64 characters long, with no spaces allowed.
  • Page 55: Adding A Powerline Adapter

    Chapter 6 Powerline Network Setup Tutorial Figure 32 Click on the PLA-4xx Series Configuration Utility Icon 6 You are now ready to extend your powerline network or set up a second network. • See Section 6.1.3 on page 55 to add a new powerline adapter to your network. •...
  • Page 56: Figure 34 Adding A New Adapter

    Chapter 6 Powerline Network Setup Tutorial Figure 34 Adding a New Adapter 3 Select your adapter by selecting Local and type the network name for your existing network in the Network Name field (C). Figure 35 Adding an Adapter to an Existing Network 4 Click Save and click OK on the pop-up.
  • Page 57: Setting Up A New Network With A New Adapter

    Chapter 6 Powerline Network Setup Tutorial 6.1.4 Setting Up a New Network with a New Adapter This section shows you how to use your new powerline adapters to set up a new powerline network separate to your existing network. The figure below shows two powerline networks in a house. The first network (1) shows the home computer connected to a printer and access to the Internet.
  • Page 58: Splitting A Network Into Two Networks

    Chapter 6 Powerline Network Setup Tutorial Figure 38 Making a New Network with the New Adapter 3 After you have set up a new network, you are ready to connect each powerline adapter on your new network to devices, for example, a computer or a games console. 6.1.5 Splitting a Network into Two Networks This section shows you how to split your existing network into two networks.
  • Page 59: Figure 39 Local/Remote Adapters On A Powerline Network

    Chapter 6 Powerline Network Setup Tutorial Figure 39 Local/Remote Adapters on a Powerline Network 3 To set up a new powerline network, type the DAK Password and change the Network Name on all powerline adapters you wish to add to your network. •...
  • Page 60: Figure 41 Incorrect Dak Or No Dak

    Chapter 6 Powerline Network Setup Tutorial Figure 41 Incorrect DAK or No DAK • If you have correctly entered the DAK Password, click OK on the pop-up. Figure 42 Correct DAK 5 The settings for the adapter will now grey out and the adapter will disappear from the table after a few minutes.
  • Page 61: Troubleshooting

    Chapter 6 Powerline Network Setup Tutorial Figure 44 Adapters on a New Powerline Network • If you want to access any of your new powerline networks using the PLA-4xx Series Configuration Utility, change the Network Name on your local adapter to the network name for the network you want to access.
  • Page 62 Chapter 6 Powerline Network Setup Tutorial PLA-4xx Series User’s Guide...
  • Page 63: Leds And Troubleshooting

    H A P T E R LEDs and Troubleshooting This chapter describes the behavior of the LEDs (lights) and offers some suggestions to solve problems you might encounter. 7.1 LEDs The following sections describes the lights on the PLA-400, PLA-400 v2 and PLA402 v2, the PLA-401, PLA401 v2 and the PLA-470.
  • Page 64: Table 10 Pla-401 V2 Lights

    Chapter 7 LEDs and Troubleshooting LIGHT ICON STATUS DESCRIPTION HomePlug The PLA-401 detects another powerline adapter. Blinking The PLA-401 is communicating with another powerline adapter. The PLA-401 is not detecting another powerline adapter. ETHERNET The ETHERNET port is on and ready and the PLA-401 detects a device connected to it.
  • Page 65: Pla-400/400 V2/402 V2

    Chapter 7 LEDs and Troubleshooting 7.1.2 PLA-400/400 v2/402 v2 The following figure is the front panel of the PLA-400, PLA-400 v2 and PLA402 v2. Use the lights to determine if your PLA-4xx is behaving normally or if there are some problems on your powerline network.
  • Page 66: Pla-470/Pla470 V2

    Chapter 7 LEDs and Troubleshooting Table 12 PLA-400 v2/402 v2 Lights (continued) LIGHTS ICON COLOR STATUS DESCRIPTION /402 v2 HomePlug Green The PLA-400 v2 detects another powerline adapter. The data transfer rate is greater than 40 Mbps. /402 v2 Amber The PLA-400 v2 detects another powerline adapter.
  • Page 67: Table 13 Pla-470 Lights

    Chapter 7 LEDs and Troubleshooting The following table describes the behavior of the lights on the PLA-470. Table 13 PLA-470 Lights LIGHTS ICON COLOR STATUS DESCRIPTION POWER Green The PLA-470 is on and receiving power. It also indicates a successful connection using the ENCRYPT button.
  • Page 68: Power And Light Problems

    Chapter 7 LEDs and Troubleshooting Table 14 PLA470 v2 Lights (continued) LIGHTS ICON COLOR STATUS DESCRIPTION HomePlug Green The PLA470 v2 detects another powerline adapter. The data transfer rate is greater than 40 Mbps. Amber The PLA470 v2 detects another powerline adapter. The data transfer rate is between 10~40 Mbps.
  • Page 69 Chapter 7 LEDs and Troubleshooting 4 If the PLA-4xx is connected to an Ethernet switch or router, make sure the device is working correctly, and that the LAN network is working and configured correctly as well. The HomePlug light does not turn on. 1 Check all PLA-4xxs on your network have the latest firmware installed.
  • Page 70: Configuration Utility Problems

    Chapter 7 LEDs and Troubleshooting 7.3 Configuration Utility Problems The PLA-4xx Series Configuration Utility displays an error during installation. • Make sure your computer is using Windows XP or Windows Vista (32-bit) operating system. At the time of writing, this is the only compatible operating system for the configuration utility.
  • Page 71: Encrypt Button Problems

    Chapter 7 LEDs and Troubleshooting 7.5 ENCRYPT Button Problems This section applies only to PLA-4xxs with the ENCRYPT button. The HomePlug light is already on, but I haven’t pressed the ENCRYPT button yet. Your device has already connected to another powerline device. Press the ENCRYPT button for more than 10 seconds to release the connection.
  • Page 72 Chapter 7 LEDs and Troubleshooting The POWER lights on both devices finished blinking, but only one device’s HomePlug light is on. One device may have connected to a third powerline device. To check device A is connected to device B and not another device, disconnect device B from its power source. Device A’s HomePlug ( ) light will turn off if the connection is with Device B.
  • Page 73: Part Iii: Appendices And Index

    Appendices and Index Product Specifications (75) Customer Support (85) Legal Information (81) Index (91)
  • Page 75: Appendix A Product Specifications

    P P E N D I X Product Specifications The following tables summarize the PLA-4xx’s hardware and firmware features. Table 15 Hardware Specifications Dimensions (W x D x H) PLA-400/400 v2/402 v2 112 (L) mm x 106 (D) mm x 28.5 (H) mm PLA-470 162 (L) mm x 118 (D) mm x 40 (H) mm PLA470 v2...
  • Page 76: Table 16 Firmware Specifications

    Appendix A Product Specifications Table 15 Hardware Specifications Cabling Type PLA-400/400 v2/401/401 v2/402/470/470 v2 1 x Power Cord PLA-400/400 v2/401/401 v2/402 1 x LAN UTP Category 5 or Better PLA-402 v2 1 x Coaxial Cable (RG6 or RG59 cable with 75 ohm impedance preferred but others are compatible.
  • Page 77: Table 17 Performance

    Appendix A Product Specifications Table 16 Firmware Specifications FEATURE DESCRIPTION Frequency Band 1.8 MHz ~ 30 MHz Certifications FCC, CE, CUL, UL, HomePlug AV, RoHS, C-Tick Device Management Use the PLA-4xx Series Configuration Utility version 3.0.5(AG) to easily configure the PLA-4xx. Note: The PLA-4xx Series Configuration Utility version 3.0.5(AG) is only compatible with PLA-4xxs with the latest firmware installed.
  • Page 78: Figure 48 Wall-Mounting Example

    Appendix A Product Specifications Table 15 on page 75 for the size of screws to use and how far apart to place them. 1 Select a high position on a sturdy wall that is free of obstructions. 2 Drill two holes for the screws. The distance between the centers of the holes is listed in the product specifications appendix.
  • Page 79: Table 19 Rj-45 Connector Pin Assignments

    Appendix A Product Specifications Cable Pin Assignments RJ-45 Connector Pin Assignments Figure 49 RJ-45 Connector Pins Table 19 RJ-45 Connector Pin Assignments PIN NO RJ-45 SIGNAL ASSIGNMENT RxD + RxD - TxD + Not connected Not connected TxD - Not connected Not connected PLA-4xx Series User’s Guide...
  • Page 80 Appendix A Product Specifications PLA-4xx Series User’s Guide...
  • Page 81: Appendix B Legal Information

    ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved.
  • Page 82 Appendix B Legal Information If this device does cause harmful interference to radio/television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1 Reorient or relocate the receiving antenna.
  • Page 83 Appendix B Legal Information ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever...
  • Page 84 Appendix B Legal Information PLA-4xx Series User’s Guide...
  • Page 85: Appendix C Customer Support

    • Sales E-mail: sales@zyxel.com.tw • Telephone: +886-3-578-3942 • Fax: +886-3-578-2439 • Web: www.zyxel.com, www.europe.zyxel.com • FTP: ftp.zyxel.com, ftp.europe.zyxel.com • Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park, Hsinchu 300, Taiwan Costa Rica • Support E-mail: soporte@zyxel.co.cr • Sales E-mail: sales@zyxel.co.cr •...
  • Page 86 Appendix C Customer Support • Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01 Praha 4 - Modrany, Ceská Republika Denmark • Support E-mail: support@zyxel.dk • Sales E-mail: sales@zyxel.dk • Telephone: +45-39-55-07-00 • Fax: +45-39-55-07-07 • Web: www.zyxel.dk • Regular Mail: ZyXEL Communications A/S, Columbusvej, 2860 Soeborg, Denmark Finland •...
  • Page 87 Appendix C Customer Support India • Support E-mail: support@zyxel.in • Sales E-mail: sales@zyxel.in • Telephone: +91-11-30888144 to +91-11-30888153 • Fax: +91-11-30888149, +91-11-26810715 • Web: http://www.zyxel.in • Regular Mail: India - ZyXEL Technology India Pvt Ltd., II-Floor, F2/9 Okhla Phase -1, New Delhi 110020, India Japan •...
  • Page 88 Appendix C Customer Support • Regular Mail: ZyXEL Communications Inc., 1130 N. Miller St., Anaheim, CA 92806- 2001, U.S.A. Norway • Support E-mail: support@zyxel.no • Sales E-mail: sales@zyxel.no • Telephone: +47-22-80-61-80 • Fax: +47-22-80-61-81 • Web: www.zyxel.no • Regular Mail: ZyXEL Communications A/S, Nils Hansens vei 13, 0667 Oslo, Norway Poland •...
  • Page 89 • Sales E-mail: sales@zyxel.co.uk • Telephone: +44-1344-303044, 08707-555779 (UK only) • Fax: +44-1344-303034 • Web: www.zyxel.co.uk • FTP: ftp.zyxel.co.uk • Regular Mail: ZyXEL Communications UK Ltd., 11 The Courtyard, Eastern Road, Bracknell, Berkshire RG12 2XB, United Kingdom (UK) PLA-4xx Series User’s Guide...
  • Page 90 Appendix C Customer Support PLA-4xx Series User’s Guide...
  • Page 91: Index

    Index Index Symbols electrical circuit boundaries encryption 19, 43, 76 ETHN LED .NET Framework about screen FCC interference statement Advanced Encryption Standard, see AES firmware 21, 43 frequency band AES (Advanced Encryption Standard) applications HomePlug AV standard humidity, operation and storage cabling type certifications 77, 81...
  • Page 92 Index MAC address 33, 45 safety warnings management screws multiple networks security 21, 22, 44 overview passwords managing the device starting the utility using the web configurator. See web configurator. syntax conventions multiple networks temperature, operation and storage network example trademarks network information transfer rates...

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