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TrOuBLeSHOOTiNG
If a failure occurs in the appliance, check the following before contacting the service Centre.
Symptoms
The appliance does
not operate.
fan is noisy even on
the lowest speed.
The indoor air is not
purified well enough.
There is a odour,
but the Light of air
quality does not
change.
38
Cause
is the power plug
unplugged from the
outlet?
Did dust accumulate in
the ultra fine filter?
Did dust accumulate in
the Allergen Collection
Care filter?
is the indoor
contamination severe?
Did dust accumulate in
the ultra fine filter?
Did dust accumulate in
the Allergen Collection
Care filter?
Are you using it in a place
that is too spacious or too
open?
is there any obstacle
nearby?
is the appliance installed
at a corner?
is the Light of air quality
turned on red or orange?
Solution
• Plug it into the outlet properly.
• Clean the ultra fine filter
properly.
• Replace the whole filter.
• Ventilate the indoor air before
you use the product.
• Clean the ultra fine filter
properly.
• Replace the filter.
• Use a product that fits the size
of the room.
• avoid a well-ventilated place
such as a gate, window, etc.
• remove the obstacle.
• Move the appliance and install
it again.
• The color of overall air quality
is determined based on
whichever is worse between
the particles concentration and
odour (gas) concentration.
Check if the particles
concentration is worse than
before.
• The Odour(gas) sensor is
designed to detect harmful
gases. strong food odours
may not register as harmful,
but the Deodorizing Care
Filter will minimize them.
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