LG AS10GDPB0 Owner's Manual page 41

Symptoms
There is no air
coming out for the
upper air outlet.
I can't connect to the
appliance in the LG
ThinQ app.
I can't register the
appliance in the LG
ThinQ app.
The particles
concentration levels
are different between
the appliance and the
LG ThinQ app.
Cause
is the operation mode set
to the Single mode?
is the operation mode set
to the Smart mode?
-
is the power plug
unplugged from the
outlet?
is the wireless router
connected with the
appliance not working?
is the appliance too far
away from the wireless
router?
is your wireless router
working properly?
Are you looking at the
same particles?
Solution
• The upper part of air purifier
does not operate when the
appliance is operating in
single mode.
• The upper part of air purifier
may not operate depending
on indoor air quality.
• Check if the vinyl of the filter
has been removed.
• Plug in the power cord of the
appliance.
• Power off the wireless router
and on again.
• Check if there is an Internet
connection problem with the
router.
• Move the wireless router near
the appliance.
• some carriers provide routers
that are available to their
members only. If you have an
outdated model, contact your
carrier to have it replaced with
a newer one.
• Make sure that the levels
of the PM1.0/PM2.5/PM10
are displayed consistently
between the lG ThinQ app
and your appliance.
• The difference in the values
could be caused by the
difference in update time
between the lG ThinQ app
and the appliance.
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