Compaq A900 User Manual page 57

Many times a problem can be easily solved by
verifying that simple things are installed and/or
connected properly. Before continuing in this section,
be sure to check:
xý The power is on at the unit.
xý The ink cartridges are present.
xý The paper is installed.
xý The cables and cable connections are secure.
While scanning documents with your Compaq A900,
you could experience a document jam.
If a document jam occurs, the following displays on
the LCD panel:
If an original document jams:
Open the control panel.
1.ý
Carefully remove the jammed document. Be
2.ý
sure to remove the entire document to prevent
the jam from reoccurring.
Ensure that the document input tray is clear.
3.ý
Close the control panel firmly until it clicks into
4.ý
place.
Retry.
5.ý
Paper may get jammed in the printer exit.
If a paper jam occurs, the following displays on the
LCD panel:
If you experience a jam in the printer exit tray:
Carefully pull the jammed paper out the paper
1.ý
exit of the A900.
Clear the printer exit tray's path and ensure that
2.ý
the paper in the paper feed is aligned properly.
Press the button.
3.ý
The plain paper feed area can become obstructed.
If you experience a jam in the plain paper feed area:
Gently pull the jammed paper out.
1.ý
Clear the paper tray.
2.ý
Reload the paper.
3.ý
Press the button.
4.ý
If the jam occurs inside the A900:
Unplug the A900 power cord.
1.ý
Open the control panel and the cartridge
2.ý
compartment cover.
Carefully remove the jammed paper.
3.ý
Close the cartridge compartment cover.
4.ý
Close the control panel firmly until it clicks into
5.ý
place.
Plug in the power cord
6.ý
Occasionally the A900 may display an error message
on the Control Panel's Liquid Crystal Display (LCD)
screen. Often, the error can be easily resolved and the
current task can be completed. The following table
lists the error messages you may encounter, the most
probable cause, and a simple solution.