Compaq  C31000 User Manual
Compaq  C31000 User Manual

Compaq C31000 User Manual

Hp compaq c31000: users manual

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Notice
© 2000 Compaq Computer Corporation
COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office.
Microsoft and Windows are trademarks of Microsoft Corporation.
All other product names mentioned herein may be trademarks or registered trademarks of
their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein.
The
information in this document is subject to change without notice.
The information in this publication is subject to change without notice and is provided
"AS IS" WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT
OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO
EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL,
INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER
(INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS
INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. THE FOREGOING SHALL APPLY REGARDLESS OF THE
NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF
WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE, TORT, OR
ANY OTHER THEORY OF LEGAL
LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE
OF ANY LIMITED REMEDY.
The limited warranties for Compaq products are exclusively set forth in the documentation
accompanying such products. Nothing herein should be construed as constituting a further
or
additional warranty.
Compaq C3-1000
First Edition (August 2000)

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Summary of Contents for Compaq Compaq C31000

  • Page 1 Notice © 2000 Compaq Computer Corporation COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office. Microsoft and Windows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Getting Started 1 Follow the Quick Set Up poster 1 About the Software 1 Installing the Software 3 Component locations 5 Control Panel features 6 Cable and power connections 7 Where to go from here 7 Using the Settings Utility 9 Accessing the Settings Utility 9 Main Settings 10 Print Settings 11...
  • Page 4 Copying 25 Scanning 31 Maintaining your C3-1000 39 Troubleshooting 47 Appendix 59 Index • • Contents • • • Positioning the document 25 Basic Copying 27 Additional copy settings 28 Positioning the document 31 Scanning with the Computer 33 Scanning with the scan button 35 Scanning to a folder 35 Scanning to Email 36 Scanning to applications 37...
  • Page 5: Getting Started

    Getting Started This section will help get you started using your new Compaq C Follow the Quick Set Up poster First, follow the Quick Set Up poster. This illustrates how to safely unpack your C and install the ink cartridges. Once you have finished setting it up, you are ready to install the software.
  • Page 6 What’s on the CD The software is located on the C CD includes the following software: Printer driver The printer driver tells the computer what kind of a printer you are using and controls the various settings, such as print quality and paper type. You define these settings within the printer driver, which then communicates the settings to both the computer and the printer.
  • Page 7: Installing The Software

    System requirements Make sure your computer has the minimum system requirements: • 486 processor (recommend Pentium 100 or better for optimum performance). • Microsoft Windows 98 Second Edition, Windows Millennium, or Windows 2000. • 32 MB RAM (64 MB RAM or more for optimum performance, and 128 MB or more for scanning large images).
  • Page 8 3 Windows then detects new hardware. Important: For proper software installation, you MUST cancel the Add New Hardware wizard! Windows detects that you have installed the Compaq C 1000 and asks you for the Driver disk. Select the Cancel button on the above dialog. If you are starting Windows for the first time, Windows asks you to select a printer.
  • Page 9: Component Locations

    Component locations Take a moment to become familiar with the main components of your C Component Description Control Panel Controls the functions of the C3 1000 Scanner cover Covers the scanner glass. Lift or remove to scan. Input tray latches Input tray Front door Exit tray...
  • Page 10: Control Panel Features

    Control Panel features The control panel provides you access to many features of the C • • Chapter 1 • • • 1000: Button Description Power Turns the power on or off. Form Feed Use to continue printing after reloading the paper tray when it runs out of paper during a print job.
  • Page 11: Cable And Power Connections

    Cable and power connections The USB cable connection and power outlet are located on the rear of the unit: Connection Description Power Where to go from here If you have not installed your ink cartridges, see “Installing or replacing print cartridges” on page 40. To learn about the C3 1000 Settings Utility software for your computer, see the next chapter “Using the Settings Utility”...
  • Page 12 • • Chapter 1 • • •...
  • Page 13: Using The Settings Utility

    Using the Settings Utility The C 1000 Settings Utility allows you to change the default settings of your C make a copy by pressing the Black Copy or Color Copy button, the default copy settings will be used.You can customize copy and scan settings to suit your preferences.
  • Page 14: Main Settings

    Main Settings The main settings window is the starting point for accessing all of the C buttons to change the default settings for the corresponding feature (Black Copy for black copy settings, Scan for scan settings, and so on). You can make changes to your C your C changes will be sent to the C connected.
  • Page 15: Print Settings

    Print Settings Select the Print button from the main settings window to access the Print Settings. The Print Settings gives you access to the Control Program and the Printer Properties. For more information on using the Control Program and Printer Properties, see “Printing” on page 17. Copy Settings The Copy Settings window controls how the C makes copies.
  • Page 16: Copy Quality

    Copy Quality Select a default quality for Black copies, and a default quality for Color copies. Use a lower quality setting for fast copies and less ink usage. Copy Contrast The Copy Contrast setting controls the lightness or darkness of the copy. You can select a default contrast for Black copies and one for Color copies.
  • Page 17: Scan Settings

    Defaults To reset all of the copy settings to the C press this button. Scan Settings The Scan Settings window controls the scan type and contrast and the Scan To list. Scan To Menu When you press the Scan button on the C To menu appears on the LCD display panel.
  • Page 18: Scan To Email

    By default, the User Folder is set to My Pictures, which is usually located in your My Documents folder. You can change this to any folder you wish. Type in the new folder name, or press the […] button to browse for an existing folder.
  • Page 19 Scan To Entry To store an entry, first select the number you wish to assign to that entry. The numbers do not have to be sequential. Pick numbers that are meaningful to you. Display Name Once you've chosen a number, give the entry a name. This name can be up to 16 characters, and will be displayed on the C Application...
  • Page 20 Scan Contrast The contrast setting controls the lightness or darkness of the scan. Use the contrast to lighten or darken your scans if needed. Defaults To reset all of the scan settings to the C press this button. • • Chapter 2 •...
  • Page 21: Printing

    Printing This chapter provides some basic steps for printing a document. The exact steps for printing may vary from one software program to another. Refer to your software application's user manual for detailed printing steps. Loading Paper First, you will need to load some paper for printing. 1 Place up to 100 sheets of paper (depending on thickness) against the right side of the input tray, with the print side facing you.
  • Page 22: Printing A Document

    b Squeeze the release tab and the paper guide together and slide the paper guide to the edge of the paper. Raise the input tray and press it firmly against the back of the C Important: Make sure both latches are securely fastened! Otherwise you may experience misfeeds or paper jams.
  • Page 23: Changing The Printer Properties

    Changing the Printer Properties Most Windows software applications allow you to make changes to the printer properties. The properties are the settings used when you print. This includes settings that determine how a print job looks, such as page size, paper orientation, and margins. Settings changed in the software application will override settings made in the printer driver.
  • Page 24 Job Finishing The Job Finishing tab in the printer properties provides options for you to adjust how the document will appear on the printed page. Finishing options can include Booklet, Poster, Handout and Two-sided Printing. Note: The Job Finishing options available will vary depending on your printer driver and operating system.
  • Page 25: Accessing The Control Program

    Paper Use the paper tab to select what size of paper you have in your printer, the orientation, the number of copies to print, etc. You can also reverse the printing order of your document pages. The first page of your document will be on top of the stack in the paper exit tray.
  • Page 26: Loading Specialty Papers

    Loading specialty papers Load up to: 10 envelopes 10 greeting cards, index cards, post- cards, or photo cards 25 sheets of photo paper or photocards 20 sheets of banner paper Note: Make sure you select Banner or Ban- ner A4 paper size in the Printer Properties.
  • Page 27 Choosing settings for specialty papers When your printer software was installed, the Printer Properties settings were set to the default settings. Use the default settings for printing most documents on plain paper. To change your printer settings for printing on specialty papers, use the following table: When you are printing on this Click this Printer...
  • Page 28 When you are printing on this specialty paper: Banner paper Iron-On transfers Transparencies • • Chapter 3 • • • Click this Printer Properties tab: To make these selections: Paper From the list of Paper Sizes, select Banner or Banner A4. Document/Quality From the Paper Type area, select Iron-On Transfer.
  • Page 29: Copying

    Copying The Compaq C document. You can copy: • Using black only • Using full color You can copy a document even while your C printing another document, but not while you are scanning. Your copies will print after the first document has completed printing.
  • Page 30 • Lift the top cover of the C • Place your document face down on the glass. Align it along the left and top edges, so it occupies the corner. • Close the top cover. Positioning a large item To scan a large item, such as a book or other object: •...
  • Page 31: Basic Copying

    • When you have completed your scan, replace the cover by sliding the cover hinges into their slots in the back of the C Caution: While the cover is removed, do not look at the scanner lamp. The light can be bright for your eyes. Always use the scanner cover when possible.
  • Page 32: Additional Copy Settings

    Adjusting the quality You can select from three different copy qualities for each copy mode. To adjust the quality of your copies: 1 Press the Menu button until Quality: appears on the LCD display. 2 Use the Up and Down arrow buttons to make your selection.
  • Page 33 3 When finished, you can press the Start button to make your copies, or press the Menu button again to change additional settings. Press the Cancel button to cancel the copy operation altogether. Changing the size Normally, your copies will be the same size as the original document (a value of 100%).
  • Page 34 2 Use the Up and Down arrow buttons to select your paper type, either Plain, Glossy, or Transp. (for Transparency). Note: The Glossy paper type is only available when using the Color Copy mode. 3 When finished, you can press the Start button to make your copies, or press the Menu button again to change additional settings.
  • Page 35: Scanning

    Scanning The Compaq C document. You can scan: • Using your computer • Using the Scan button You can scan a document while your C printing another document, but not while you are making copies. The driver supports scanning from the bundled applications as well as all your favorite computer programs.
  • Page 36 • Place your document face down on the glass. Align it along the left and top edges, so it occupies the corner. • Close the top cover. Positioning a large item To scan a large item, such as a book or other object: •...
  • Page 37: Scanning With The Computer

    • When you have completed your scan, replace the cover by sliding the cover hinges into their slots in the back of the C Caution: While the cover is removed, do not look at the scanner lamp. The light can be bright for your eyes. Always use the scanner cover when possible.
  • Page 38 4 Open the File menu again and choose Scan New (or Acquire Image if you are running Windows 2000). 5 The Compaq C will appear, as shown above. Select the Scan button on the dialog to scan the entire page. 6 Optionally, you can select the Preview button instead.
  • Page 39: Scanning With The Scan Button

    Scanning with the scan button To perform a scan using the Scan button, complete the following steps. 1 Place the document on the scanner glass, as described in Positioning the Document above. 2 Press the Scan button. 3 Select the Scan To destination. Use the up and down arrow buttons to cycle through the available choices.
  • Page 40: Scanning To Email

    The file extension depends on the file type selected for your scan. Scanning to Email The second Scan To menu destination is Email. This option will scan documents directly into your email program, and either convert the document to text for editing, or attach the documents as graphic images.
  • Page 41: Scanning To Applications

    Scanning to applications The remaining Scan To menu options are for defining your own Scan To destinations. You can define up to six (6) applications, numbered 3 through 8. For instance, you can add Microsoft Paint to the menu and scan to BMP files for editing, add Microsoft Word and scan to the RTF format for word processing, or scan to a program like Media Browser and upload your images to the internet!
  • Page 42 • • Chapter 5 • • •...
  • Page 43: Maintaining Your C3-1000

    Maintaining your C3-1000 Using the Control Program The Control Program lets you monitor your printer and install or replace print cartridges. To open the Control Program from the Start menu, click: 1 Programs. 2 Compaq C3-1000. 3 Compaq C3-1000 Control Program. Click the...
  • Page 44: Installing Or Replacing Print Cartridges

    Installing or replacing print cartridges 1 Make sure the Power is On (the LCD display is not Black Cartridge blank). • Standard Yield 2 Lower the front cover. The ink cartridge carrier moves P/N 12A1970 to the center loading position unless the printer is busy. •...
  • Page 45: Improving Print Quality

    5 Close the front cover. 6 From the Control Program’s Cartridges tab, select Install/Change Cartridge. For help, see page 39. 7 Select the type of cartridge you installed and click 8 If you installed a new cartridge, the Alignment dialog box displays. Follow the instructions on the Alignment screen to complete the cartridge installation.
  • Page 46 installed. Each pattern has a number under it. The test page that prints is similar to the one shown: 4 From each alignment group on the test page, find the number under the alignment pattern that comes closest to forming a straight line. For example, in sample group A, the arrow points to the pattern that comes closest to forming a straight line.
  • Page 47 Cleaning print nozzles 1 Load plain paper in the printer. 2 From the Control Program’s Cartridges tab, select Clean Print Nozzles. For help, see page 39. 3 Alternatively, you can use the front panel to clean the cartridges: a Press the Setup button. b Press the Menu button until Cartridge Clean? appears.
  • Page 48: Preserving Print Cartridges

    • If the print quality is satisfactory after running the test three times, the print nozzles are clean. You do not need to complete the remaining steps. • If the print quality of both lines is not satisfactory after running the test three times, wipe the print cartridge nozzles.
  • Page 49 Compaq’s printer warranty does not cover repair of failures or damage caused by a refilled cartridge. Compaq does not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer. For best results, use Compaq recommended supplies.
  • Page 50: Cleaning The Scanner Glass

    Cleaning the scanner glass Over time, the scanner glass may become dirty. To ensure the best quality scans, wipe the scanner glass with a soft clean cloth to remove dust or other debris. Caution: Never put water or spray glass cleaner directly on the scanner glass! If you need to remove a stubborn smudge, slightly dampen your cloth with water or glass cleaner first, then apply only the cloth to the glass.
  • Page 51: Troubleshooting

    Troubleshooting This section describes printer problems, and explains what you can do to solve them. Select a category from the list in the left margin that best describes your printing problem. When your printer has a problem, first make sure that: •...
  • Page 52 • The printer is plugged in and turned On. • If you are using Windows 98 or Windows 2000, your printer port is set to a USB port. To check your printer port and change it if necessary: 1 From the File menu of your software application, 2 Check your printer port in the Where area.
  • Page 53: Paper Misfeeds Or Jams

    Printer is plugged in but doesn’t print, or you get a Printer Offline message Make sure: • The printer is turned On and the paper is loaded correctly. • The USB cable is securely connected • Your Compaq printer is set as the default printer. •...
  • Page 54: Printer Has A Paper Jam

    • You do not force the paper down into the printer when you load it. Align the top of the paper with the paper alignment guides on the paper support. • You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
  • Page 55: Document Prints With Mistakes Or Poor Quality

    Printer does not feed envelopes or specialty papers If regular paper feeds without problems, make sure: • You are loading the envelopes correctly. For help, see “Loading specialty papers” on page 22. • You are using an envelope size supported by your printer, and it is selected in Printer Properties.
  • Page 56: Print Is Too Dark Or Smudged

    Print is too dark or smudged Make sure: • The Paper Type setting in the Printer Properties matches the paper type loaded in the printer. • The paper is straight and unwrinkled. • The ink is dry before you handle the paper. •...
  • Page 57: Problems With Transparencies, Photos, Or Envelopes

    • Use a different brand of paper. Every paper brand accepts ink differently and prints with slight color variations. • Clean the print nozzles. For help, see page 43. Colors on the printout are faded • Check the ink level graphic on the Cartridges tab of your printer’s Control Program.
  • Page 58: Error Messages

    Transparencies or photos contain white lines • From the Printer Properties, select the High Quality 1200dpi setting. • Your print nozzles may need cleaning. For help, see page 43. Error messages Paper Jam For help, see “Printer has a paper jam” on page 50. Add Cartridges No cartridges are installed.
  • Page 59 Program Scan Tos The Scan To menu is created by your computer. If the C3 1000 has not been attached to a PC with the Settings Utility installed, the Scan To menu will be blank. • Make sure the USB cable is connected and the C3 1000 software has been installed.
  • Page 60: Paper Out

    Paper Out You have run out of paper. For help, See “Place up to 100 sheets of paper (depending on thickness) against the right side of the input tray, with the print side facing you.” on page 17. Power Down Error You must remove the power plug from the back of the C3 1000 to clear this error.
  • Page 61: Printer Error

    Scan Motor Error Most likely the scanner is locked. Follow the procedure above for the Unlock Scanner Printer Error: ## You should solve this error in the same manner as the previously described. Power Down Error If you are still experiencing difficulty after following those steps, try removing one cartridge at a time to see if the message goes away.
  • Page 62 • • Chapter 7 • • •...
  • Page 63: Appendix

    Appendix This section contains frequency energy and, if not installed and used in information about: accordance with the • Notices instructions, may cause • Safety information harmful interference to radio communications. However, Electronic there is no guarantee that interference will not occur in emission notices a particular installation.
  • Page 64: Power Supply

    Canadian Interference-Causing Equipment Regulations. Avis de conformité aux normes d’Industrie Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and...
  • Page 65: Index

    Index custom size paper aligning print cartridges loading setting recommenda- banding banner paper loading default settings setting recommenda- tions bidirectional communications electronic emission notices problems indicators Energy Star buttons, Clean Print envelopes Nozzles loading setting recommenda- error messages cards Ink Low loading Paper Jam setting recommenda-...
  • Page 66 margins, minimum settings messages, error Ink Low Paper Jam Printer Offline notices electronic emission Energy Star European Community Directives Conformity FCC statement Industry Canada compli- ance statement Japanese VCCI safety information nozzles, print cleaning wiping ordering supplies parallel cable connection problems photo paper problems setting recommendations...
  • Page 67 United Kingdom Telecommunications Act 1984 USB cable connection problems • • Index • • •...
  • Page 68 • • Index • • •...

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