Table of Contents
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Text Conventions in This Guide ................................ 1
Special Messages ....................................................... 1
Locating Help............................................................. 1
Basic Troubleshooting ......................................... 1
Index .................................................................... 1
Service and Support ............................................. 1
Getting Additional Help ............................................. 2
Application Help .................................................. 2
Step 1: Unpack the Box.............................................. 3
Step 2: Choose a Location to Operate the A900......... 5
Step 3: Prepare the A900 for Use ............................... 5
Step 4: Install the Document Trays ............................ 5
Document Exit Tray............................................. 5
Document Input Tray Extension .......................... 5
Step 5: Connect the Telephone (Line) Cord............... 6
Step 6: Connect the Printer Cable .............................. 6
Step 7: Connect the AC Power Cord.......................... 7
Step 8: Load Paper ..................................................... 7
Step 9: Install the Ink Cartridges................................ 8
Installing the Ink Cartridges for
the First Time ....................................................... 8
Installing the Ink Cartridges for
Standalone Operations ......................................... 9
Description of Programs and Drivers ....................... 10
Printer Driver ..................................................... 10
Compaq A900 Software ..................................... 10
Scanner Driver ................................................... 10
WinFax Basic Edition ........................................ 10
Pagis ScanWorks................................................ 10
System Requirements............................................... 10
Installing the Software for Your Compaq A900....... 10
Installing WinFax Basic Edition ........................ 12
Installing Pagis ScanWorks................................ 13
Configuring WinFax ................................................ 16
Changing Default Settings ....................................... 17
Common Procedures ................................................ 17
Setting the Date and Time........................................ 17
Setting the Date and Time from
the Computer...................................................... 17
Setting the Date and Time from the
A900 Control Panel............................................ 17
Printing Reports ....................................................... 17
Transmission Report Default Settings................ 17
Transmission and Reception Logs ..................... 18
Speed Dial List................................................... 18
Self Test ............................................................. 18
Changing Print Cartridges........................................ 18
Changing Print Cartridges from
the Computer...................................................... 18
Changing Print Cartridges from
the A900 Control Panel ...................................... 19
Aligning Print Cartridges ..........................................19
Aligning Print Cartridges from
the Computer.......................................................19
Aligning Print Cartridges from
the A900 Control Panel.......................................20
Cleaning Print Cartridges..........................................21
Printing the Cartridge Clean and Nozzle
Test from the Computer ......................................21
Printing the Cartridge Clean and Nozzle
Test from the Control Panel ................................21
Checking the Clean Nozzle Printout ...................21
Wipe the Print Nozzles........................................22
Installing and Using the Optional
Photo Cartridge .........................................................22
Storing an Additional Ink Cartridge....................22
Loading Different Sized Paper..................................23
Setting Paper Size for Standalone Copying and
Faxing from the Computer ..................................23
Setting Paper Size for Standalone Copying and
Faxing from the Control Panel ............................23
Setting the Paper Size for Computer-assisted
Copying and Printing ..........................................23
Printing on envelopes................................................23
Preparing Envelopes for Printing ........................23
Loading an Envelope ..........................................23
Using the Manual Feed .............................................24
Control Panel Setup Button.......................................25
Compaq A900 Settings Utility ..................................26
Changing Settings Overview...............................26
Accessing the Compaq A900 Settings Utility .....26
Print Settings.......................................................26
Fax Settings.........................................................27
Fax From Setup...................................................28
Fax To Setup .......................................................28
WinFax Phonebook Setup...................................29
Speed Dial Setup.................................................29
Advanced Fax Settings........................................29
More Fax Settings ...............................................30
Copy Settings ......................................................30
Scan Settings.......................................................31
Scan To Application Setup..................................31
Control Locations and Functions ..............................32
Control Panel ......................................................32
Rear View ...........................................................33
Side View............................................................33
Overview...................................................................34
Getting Started with Control Form............................34
Printing Overview .....................................................37
Printing a Document ...........................................37
Printer Settings....................................................37
Accessing the Compaq A900 Control
Program Window ......................................................37
Using the Status Tab ...........................................38
Using the Options Tab ........................................38
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Table of Contents
Related Manuals for Compaq Compaq A900
Summary of Contents for Compaq Compaq A900
- Page 1 Scanner Driver ... 10 WinFax Basic Edition ... 10 Pagis ScanWorks... 10 System Requirements... 10 Installing the Software for Your Compaq A900... 10 Installing WinFax Basic Edition ... 12 Installing Pagis ScanWorks... 13 Configuring WinFax ... 16 Changing Default Settings ... 17 Common Procedures ...
- Page 2 General Precautions for Compaq Products...70 Precautions for Products with Modems, Telecommunications, or Local Area Network Options...72 What is the warranty for my Compaq A900 All-In-One? ...73 What are the terms of this limited warranty? ...73 How do I obtain warranty service?...73 How do I obtain online support? ...73...
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Page 3: Basic Troubleshooting
Compaq provides you with several resources to help you learn about your Compaq A900. A few of these resources are: The Basic Troubleshooting chapter of this guide shows how to fix many common A900-related issues. - Page 4 Many software programs or applications have Help files. To access Help for a specific application, you need to be using that program. Click Help on the menu bar, or press the key. IMPORTANT: If you are using a program, and you open Help with the Start button, you will get the general Windows Help.
- Page 5 When you unpack the box containing your Compaq A900 All-In-One, make sure that all of the items listed below are included. If there are any missing or damaged parts, return the All-In-One in its original packaging to the place of purchase.
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Page 7: Document Exit Tray
Remove all tape. xý Remove all packing materials. NOTE: For instructions on removing the packing material, see the Compaq A900 All-In-One setup poster. The A900 uses several trays to support your paper documents. NOTE: The A900 ships with the paper exit tray already installed. - Page 8 NOTE: To support documents before and after printing, faxing, copying, or scanning, extend all four paper trays. The A900 appears as follows: This section shows you how to connect the telephone (line) cord to the A900. You may also choose to add an extension telephone, answering machine, or computer modem.
- Page 9 This section shows you how to connect the A900 to the electrical outlet using the AC power cord. Connect one end of the AC power cord into the 1.ý back of the A900. Connect the other end into a standard AC power 2.ý...
- Page 10 2.ý Align the paper with the paper guide. Squeeze the left paper guide and move it to the right to match the width of the paper. To install the ink cartridge: Lift the control panel by grabbing the panel 1.ý along the top edge.
- Page 11 9.ý IMPORTANT: Before you use the A900, you should properly align the ink cartridges. This will be done when you install the Compaq A900 software. For standalone use, see the Aligning Print Cartridges section of the “Common Procedures” chapter. If you intend to use the A900 as a standalone fax...
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Page 12: Printer Driver
Compaq A900 is selected as the default printer. The Compaq A900 software allows you to control how you want to use your Compaq A900 to print, fax, copy, and scan. The scanner driver allows you to scan images from any... - Page 13 Windows detects new hardware. 2.ý Windows detects that you have installed the Compaq A900 and asks you for the Driver disk. Select . If you are starting Windows for the first time, Windows asks you to select a printer. Again, select Put the CD in the CD-ROM drive.
- Page 14 T he Install New Cartridge Instruction screen 10.ý displays. Click T he Align Cartridges screen displays and the 11.ý printer prints an alignment page. Use the printed page to select the number that is most correctly aligned for each alignment type. Use the arrow buttons to select the numbers.
- Page 15 T he Destination Folders screen displays. Click 15.ý T he Select Program Folder screen displays. 16.ý Type the program folder name or use the default name, then click IMPORTANT: If you do not have a printer already installed on your computer, you may be asked to insert your Windows CD.
- Page 16 T he Choose Destination Location screen 21.ý displays. Click T he Setup Type screen displays. Select 22.ý for the setup type, then click T he Select Program Folder screen displays. 23.ý Type the program folder name or use the default name.
- Page 17 T ype the information on the remaining 28.ý information screens. T he Thanks Again for Registering screen 29.ý displays. (Not shown) Click T he Pagis ScanWorks Installation Is Complete 30.ý screen displays. Select the options on the screen, then click T he Compaq All-In-One Electronic Registration 31.ý...
- Page 18 Click finished. NOTE: ,Iý:LQ)D[ý&RQILJXUDWLRQýGRHVýQRW DXWRPDWLFDOO\ýUXQñýFOLFNýWKHý&RQILJXUHý:LQ)D[ LFRQýRQýWKHýGHVNWRSï The Modems and Other Fax Devices Properties 2.ý screen displays. Select the Compaq A900 Fax and click The Ready to Test Modem screen displays. 3.ý Click when The WinFax Testing Modem screen 4.ý...
- Page 19 To access the Compaq A900 Settings utility, click Æ Æ Æ Æ Æ Æ Æ Æ This section also describes several common procedures that you will need to perform on the Compaq A900. These procedures include: xý Setting the date and time xý Printing reports xý...
- Page 20 To make your selection, use the Message Confirm pull- down box in the Fax tab of the Compaq A900 Settings Utility. To access the A900 Settings Utility, click Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ Æ...
- Page 21 . If button Cartridge alignment can be done from the computer using the Compaq A900 Printer Control or from the A900 control panel. The print cartridges should be aligned after installing a new print cartridge or if the black portions of graphics do not align with the color portions.
- Page 22 Click the button. The Ink 3.ý Cartridge Alignment dialog box appears on your screen. Enter the alignment information. 4.ý Depending on the cartridge combination you have installed in your printer, a test page with one or more alignment patterns similar to the ones shown below is printed.
- Page 23 There are two methods to clean the ink cartridges: xý Clean and nozzle test, which can be done from the control panel or the computer application xý Wiping the print cartridge nozzles Access the Compaq A900 Printer Control Program 1.ý Æ Æ Æ Æ Æ Æ Æ Æ...
- Page 24 Store the photo cartridge in the storage compartment located on the right rear of the A900. The Compaq A900 has a convenient, dedicated area for storing an additional cartridge. This compartment prevents an opened cartridge from drying out when it is not being used.
- Page 25 For more information on setting the paper size, see the Setting Paper Size from the Control Panel section in this chapter. Access the Compaq A900 Settings Utility. Click 1.ý Æ Æ Æ Æ Æ Æ Æ Æ...
- Page 26 Remove the paper from paper input tray. 1.ý Lift the envelope positioning tab that is inset in the 2.ý right side of the paper input tray. Load envelopes to the right (viewed from front) 3.ý against the envelope positioning tab. The side you will be printing on should be facing you.
- Page 27 From the button on the All-In-One control panel, you can select the following features. Most of the features and many more are available from the Compaq A900 Settings Utility in your computer. To access button features: Press the button. 1.ý...
- Page 28 This section describes default features and settings of the A900. When you need to make a temporary change for a specific job, you can use the A900 control panel. When you are finished with the current job, the A900 defaults back to the features settings that you select in this section.
- Page 29 This section describes the different settings for fax mode.
- Page 30 This section describes Fax From Setup. To access this screen, click on the Settings Utility. This allows you to set up names in memory to use Control Form. NOTE: Before you can set up Fax From entries, you first enter fax contacts in the WinFax Phonebook. See WinFax Phonebook Setup in the following section.
- Page 31 A900. This section describes Advanced Fax Settings. To access this screen, click the Compaq A900 Settings Utility. This allows you to change advanced features related to faxing. Æ Æ Æ Æ You may...
- Page 32 To access this screen, click tab of the A900 Settings Utility. on the This section describes the different settings for copy mode.
- Page 33 This section describes the different settings for scan mode. This section describes how to add up to five application names to the A900 control panel. To access this screen, press the button on the tab of the Compaq A900 Settings Utility.
- Page 34 Take a moment to become familiar with the main components of your A900. The control panel is located on the front of the A900. <...
- Page 35 The A900 has curved indentions on the left and right side of the base. Use these indentions to grip the A900 if you must move it.
- Page 36 The Compaq Control Form is a paper document that you can use to give instructions to your A900. You can mark it with a pencil or pen, feed it into the scanner, and the A900 software will read your instructions and execute them.
- Page 38 ý ý ý ý ý ý ý ý ý ý ý ý ý ý ý ý...
- Page 39 Select from the 2.ý Make sure the Compaq A900 printer is selected as your default printer. NOTE: To set your printer as the default printer, Æ Æ Æ Æ Æ Æ Æ Æ...
- Page 40 tab shows the current printer status. tab allows you to specify the control program setup options.
- Page 41 tab allows you to select cartridge options. Use the tab to change print settings for printing from DOS applications. If you cannot change the settings from within the application, use this tab for settings. Otherwise, the settings in the DOS application will override the tab settings.
- Page 42 tab gives you the program name and version number. The following envelopes are not recommended because they may cause jams or smears, or may damage the A900: xý Envelopes with windows, holes, perforations, cutouts, and double flaps xý Envelopes made with special coated paper or deeply embossed paper xý...
- Page 43 The Compaq A900 All-In-One offers three ways to send a fax: xý Using the control panel xý Using the Compaq Control Form xý Using the computer Until you are ready to send or receive a fax, the LCD panel on the control panel displays READY.
- Page 44 In addition to the telephone number, you can adjust the fax resolution and contrast. Use the located on the left and right side of the LCD panel. To access the advanced faxing features: Load the documents printed side facing down in the document input tray. 1.ý...
- Page 45 Compaq A900 Settings Utility as described in the Speed Dial Setup section. Once the speed dial numbers are set up and downloaded to the Compaq A900, you are ready to begin faxing with the Speed Dial. Load the documents printed side facing down in 1.ý...
- Page 46 You can change the RECEIVE MODE either on the computer using the A900 Settings Utility or from the SETUP, FAX RECEIVE MODE menu on the A900 control panel. See the Compaq A900 Settings section. Press then the button to access the 1.ý...
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Page 47: Configuring Winfax
Use the following steps on the Compaq A900 control panel to teach the All-In-One the ring pattern that it should answer: Press 1.ý... - Page 48 You can use the Compaq Control Form to fax documents. The Compaq Control Form must be set up in the computer before printing a copy of Compaq Control Form. See the Compaq A900 Settings Utility section for instructions. Press the button and then press the 1.ý...
- Page 49 The Compaq A900 All-In-One offers three ways to make copies. You can make copies: xý Using the control panel xý Using the Compaq Control Form xý Using the computer Until a task is selected, the LCD panel displays READY. You can use the A900 to copy documents that are printed on standard letter, legal, or A4-sized paper.
- Page 50 In addition to the copy quantity, you can adjust the copy type, contrast, and size. This is done using the keys located on the left and right side of the LCD panel. To adjust the copy type, contrast, size and collation, complete the following procedure.
- Page 51 Using Pagis ScanWorks, you can make copies of scanned images. These are basic steps to help you through a copy process. For more information on copying with Pagis ScanWorks, refer to the online documentation for Pagis ScanWorks. Æ Æ Æ Æ Æ...
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Page 52: Common Procedures
The Compaq A900 All-In-One offers three ways to scan a document. You can scan: xý Using the control panel of the A900 xý Using the Compaq Control Form xý Using the computer The driver supports scanning from the bundled applications as well as all your favorite computer applications. - Page 53 You can adjust the scan type and contrast. Use the panel to make adjustments. To access advanced scanning features: Load the documents printed side facing down in the document input tray. 1.ý Press the button. 2.ý Select the Scan To destination using the 3.ý...
- Page 54 Using Pagis ScanWorks, you can scan documents and photos. These are basic steps to help you through a scan process. For more information on scanning with Pagis ScanWorks, refer to the online user’s manual. Æ Æ Æ Æ Æ Æ Æ Æ Click 1.ý...
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Page 55: Cleaning Print Cartridges
For best quality faxes and scans, you may occasionally need to clean some internal parts of the machine, such as the: xý white roller xý scanning glass If these parts are dirty, documents scanned or sent to another fax machine will not be clear. To clean the internal parts of the A900: Unplug the power cord from the electrical outlet 1.ý... - Page 56 If documents continually feed more than one page at a time through the scanner assembly, you may need to replace the document separator pad. Visit the Compaq website at www.compaq.com to order the separator pad. Or call Customer Service at 1-800-OKCOMPAQ (1-800-652-6672).
- Page 57 The ink cartridges are present. xý The paper is installed. xý The cables and cable connections are secure. While scanning documents with your Compaq A900, you could experience a document jam. If a document jam occurs, the following displays on...
- Page 58 û...
- Page 64 Some of the problems that you may encounter are listed in the table titled “Error Messages.” Occasionally, other problems may arise that you could solve yourself. They are listed in the tables below along with a possible cause and possible solution.
- Page 65 xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý ý ý...
- Page 66 xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý...
- Page 67 xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý xý...
- Page 68 xý xý xý xý xý xý xý xý xý xý xý xý xý...
- Page 69 xý xý xý...
- Page 70 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful...
- Page 71 6-position modular jack which is FCC Part 68 Compliant. /18AWG, and the Compaq A900 All-In- If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance.
- Page 72 NOTE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
- Page 73 xý Ventilation Slots and openings in the product are provided for ventilation and should never be blocked or covered since these ensure reliable operation of the product and protect it from overheating. The openings should never be blocked by placing the product on a bed, sofa, carpet, or other similar flexible surface.
- Page 74 xý Safety Check Upon completion of any service or repairs to the product, have your Compaq authorized service provider perform safety checks to determine that the product is in proper operating condition. xý Options and Upgrades Use only the options and upgrades recommended by Compaq.
- Page 75 Your Compaq A900 All-In-One is covered by a Compaq One Year Limited Warranty. You are entitled to warranty service if a hardware repair is required on your Compaq A900 All-In-One within the warranty period. This limited warranty is valid only within the United States or Canada, and only within the country in which it was purchased.
- Page 76 Hardware Products Covered and Duration of Warranty This Limited Warranty applies in the United States and Canada to Hardware Products manufactured or distributed by Compaq Computer Corporation (Compaq) under the Compaq brand name. A Compaq Hardware Product is defined as Compaq A900 All-In-One.
- Page 77 Some states do not allow limitation on how long an implied warranty lasts. In such states, the limitations or exclusions of this Limited Warranty may not apply to you. Some states do not allow the exclusion or limitation in incidental or consequential damages for consumer products.
- Page 78 When sharing a telephone line between the Compaq A900 All-In-One and other equipment use the EXT connection. If you wish to connect more than one device, a multiple outlet adapter may be required. To connect the A900 to an optional extension telephone: Plug one end of the telephone cord into the 1.ý...
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Page 79: Control Panel Setup Button
If the answering machine and A900 will share the same line then, for reliable fax operation, you must use the EXT connection on the A900. If you have a modem in your computer that will use the same line as the A900, use the EXT connection on the A900. - Page 80 NOTE: Faxes sent from the computer using the Compaq Control Form use the active WinFax device. Use the following procedure to change the modem that WinFax uses. Start the WinFax Message Manager. 1.ý o o o o o o o o Click o o o o o o o o...
- Page 81 LINE T e l e p h o n e Wall Jack P C M o d e m T e l e p h o n e LINE T e l e p h o n e Wall Jack P C M o d e m Answering machine...
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