QNAP TS-h1886XU-RP User Manual
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QNAP TS-h1886XU-RP User Manual

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TS-h1886XU-RP
User Guide
Document Version: 1
08/10/2020

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Summary of Contents for QNAP TS-h1886XU-RP

  • Page 1 TS-h1886XU-RP User Guide Document Version: 1 08/10/2020...

  • Page 2: Table Of Contents

    TS-h1886XU-RP User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-h1886XU-RP.......................... 4 Hardware Specifications..........................4 Package Contents............................6 Components..............................7 Front Panel............................... 7 Rear Panel..............................7 Rear Panel Network Interface........................8 Rear Panel LED............................9 System Board............................
  • Page 3 7. Glossary myQNAPcloud............................49 myQNAPcloud Link.............................49 Qfinder Pro..............................49 QNAP ID..............................49 QuTS hero..............................49 8. Notices Limited Warranty............................50 Disclaimer..............................50 GNU Public License............................50 CE Notice..............................58 FCC Notice..............................58 VCCI Notice..............................58 BSMI Notice..............................59 SJ/T 11364-2006............................59...

  • Page 4: Preface

    TS-h1886XU-RP User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems.

  • Page 5: Product Overview

    This chapter provides basic information about the QNAP device. About the TS-h1886XU-RP The TS-h1886XU-RP is an enterprise rackmount NAS that runs on QNAP's latest ZFS-based QuTS hero operating system to provide economic and reliable server-grade performance. Powered by Intel® Xeon® D processors, the NAS is equipped with four-channel 32 GB DDR4 Error Correcting Code (ECC) memory modules that are scalable to 128 GB to provide high data reliability for critical applications.
  • Page 6 TS-h1886XU-RP-D1622-32GB Memory slots 4 x Long-DIMM DDR4 Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.

  • Page 7: Package Contents

    • Information on rail kit installation can be found in the installation guide included in the rail kit package. Power supply unit TS-h1886XU-RP: 2 x 550W, 100-240V AC, 50/60 Hz System battery CR2032 lithium battery (3V, 225 mAh) Sound level 56.9 dB(A)

  • Page 8: Components

    TS-h1886XU-RP User Guide Components Front Panel Component Component 3.5-inch drive LEDs LAN LED Power button Expansion unit LED Status LED Rear Panel Product Overview...

  • Page 9: Rear Panel Network Interface

    TS-h1886XU-RP User Guide Component Component USB 3.2 Gen 1 Type-A ports Power supply unit 2 PCIe low-profile covers Tool port Note This port is only for engineering purposes. Power supply unit 1 Reset button Rear Panel Network Interface Note Only Gigabit Ethernet RJ45 ports support Wake-on-LAN configurations.

  • Page 10: Rear Panel Led

    TS-h1886XU-RP User Guide Rear Panel LED Component Component Gigabit Ethernet speed LED 10 Gigabit Ethernet activity LED Gigabit Ethernet activity LED Drive status LED 10 Gigabit Ethernet speed LED Drive activity LED System Board Product Overview...

  • Page 11: Drive Numbering

    TS-h1886XU-RP User Guide Component Component Memory slot 1 PCIe slot 4 (PCIe 3.0 x8) Note A 10GbE SFP+ SmartNIC card is pre-installed in this PCIe slot. Memory slot 2 PCIe slot 3 (PCIe 3.0 x4) Memory slot 3 PCIe slot 2 (PCIe 3.0 x8) Memory slot 4 PCIe slot 1 (PCIe 3.0 x4)

  • Page 12: Safety Information

    TS-h1886XU-RP User Guide Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 13: Installation Requirements

    TS-h1886XU-RP User Guide Installation Requirements Category Item Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals •...
  • Page 14 TS-h1886XU-RP User Guide 9. Install QuTS hero. For details, see QuTS hero Installation. 10. Log on to QuTS hero. Product Overview...

  • Page 15: Installation And Configuration

    TS-h1886XU-RP User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Removing the Case Cover Warning • Observe electrostatic discharge (ESD) procedures to avoid damage to components.

  • Page 16: Attaching The Case Cover

    TS-h1886XU-RP User Guide b. Slide the cover back. c. Lift the cover off the NAS. Attaching the Case Cover Warning • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Installation and Configuration...
  • Page 17 TS-h1886XU-RP User Guide Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Place the cover on the NAS.

  • Page 18: Drive Installation

    5. Connect the power cord to the electrical outlet. 6. Power on the device. Drive Installation The TS-h1886XU-RP is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives. Installing 3.5-inch Hard Drives and Solid-State Drives on 3.5-inch Trays Warning •...
  • Page 19 TS-h1886XU-RP User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws.
  • Page 20 TS-h1886XU-RP User Guide b. Push the handle. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 21 TS-h1886XU-RP User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws.
  • Page 22 Push the handle. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays For the list of compatible drive models, go to https://www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive.
  • Page 23 TS-h1886XU-RP User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws.

  • Page 24: Replacing Memory Modules

    5. Power on the NAS. Replacing Memory Modules The TS-h1886XU-RP has four memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal dual-channel performance, replace memory modules in all four slots at the same time.
  • Page 25 TS-h1886XU-RP User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the device.

  • Page 26: Replacing Expansion Cards

    Check the value for Total memory. Replacing Expansion Cards The device supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the device.
  • Page 27 TS-h1886XU-RP User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 28 Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 7. Optional: Install the expansion card.

  • Page 29: Hot-Swapping Redundant Power Supply Units

    TS-h1886XU-RP User Guide 8. Attach the case cover. For details, see Attaching the Case Cover. 9. Connect all cables and external attachments. 10. Connect the power cord to the electrical outlet. 11. Power on the device. Hot-Swapping Redundant Power Supply Units Warning The NAS may have one or more power supply unit (PSU) cords.
  • Page 30 TS-h1886XU-RP User Guide 4. Insert the new PSU. 5. Connect the power cord to the PSU and the electrical outlet. 6. Power on the NAS. 7. Enable alerts for PSU failures. a. Log on to QuTS hero as administrator. b. Go to Control Panel > System > Hardware > General .

  • Page 31: Rail Kits

    The device supports SAS expansion units, SATA JBOD expansion units, and USB expansion units. For details, please see table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to http://www.qnap.com/go/compatibility-expansion.
  • Page 32 TS-h1886XU-RP User Guide Expansion Unit Model Description Required Accessories TL-D400S • Uses a SAS 6 Gbps • 1 x SFF-8088 connector cable (SFF-8088) interface • QXP-400eS-A1164 host bus • Supports SATA/HDD/SSD adapter TL-D800S • 2 x SFF-8088 connector cables • QXP-800eS-A1164 host bus...
  • Page 33 2. Install a host bus adapter on the PCIe slot. Important The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures.
  • Page 34 TS-h1886XU-RP User Guide For details, see Replacing Expansion Cards. 3. Connect the expansion units to the NAS using the following topology. Note This image shows connecting the NAS to a TL-R400S and TL-R1200S-RP. 4. Power on the SATA JBOD expansion units.

  • Page 35: Quts Hero Installation

    Go to Main Menu > Storage & Snapshots > Overview > System . c. Verify that the expansion units are listed. QuTS hero Installation The TS-h1886XU-RP uses the QNAP QuTS hero operating system. You can install QuTS hero using any of the following methods: Method...

  • Page 36: Installing Quts Hero Using Qfinder Pro

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. The Smart Installation Guide opens in the default web browser.
  • Page 37 ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. The Configure the network settings screen appears.

  • Page 38: Installing Quts Hero Using The Cloud Key

    1. Power on the device. 2. Connect the device to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
  • Page 39 ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears.
  • Page 40 TS-h1886XU-RP User Guide Warning Clicking Confirm deletes all data on the drive before installing QuTS hero. 21. Click Confirm. QuTS hero is installed. 22. Optional: Click Go to NAS Management. Click Go to NAS Management to set more advanced QuTS hero configuations and settings.

  • Page 41: Basic Operations

    TS-h1886XU-RP User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off.

  • Page 42: Leds

    TS-h1886XU-RP User Guide LEDs LEDs indicate the system status and related information when the device is powered on. The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host.

  • Page 43: Audio Alert

    TS-h1886XU-RP User Guide Status Description Drive Flashes red The data is being accessed and a read/write error occurs during the process. A drive read/write error occurred. Flashes green Data is being accessed. Green The drive is ready. No drive was detected.
  • Page 44 TS-h1886XU-RP User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) • A power error occurred. • The system fan is not functioning. • The fan module has been removed. • The NAS data cannot be copied to the external storage device connected to the front USB port.

  • Page 45: Nas Migration

    TS-h1886XU-RP User Guide 5. NAS Migration You can migrate data and settings from your current NAS to another NAS model with minimal disruptions by installing all the hard drives from the source NAS to the destination NAS. RAID configuration and other settings are retained on the destination NAS after migration.

  • Page 46: Migrating A Nas

    1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. NAS Migration...
  • Page 47 TS-h1886XU-RP User Guide a. Remove the drives from the source NAS. b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS.

  • Page 48: Troubleshooting

    TS-h1886XU-RP User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Hot-swapping Failed Drives The NAS supports hot-swapping of drives in the following situations: RAID Type Number of Disks Situation RAID 1 One member drive fails RAID 5 ≥ 3...

  • Page 49: Recovering Unintentionally Removed Healthy Drives

    Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) RAID-TP ≥ 5 Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Compatibility List https://www.qnap.com/compatibility/ NAS Migration Compatibility https://www.qnap.com/en/nas-migration Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion...

  • Page 50: Glossary

    Enables you to access the NAS over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services...

  • Page 51: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 52 TS-h1886XU-RP User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 53 TS-h1886XU-RP User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 54 TS-h1886XU-RP User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 55 TS-h1886XU-RP User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 56 TS-h1886XU-RP User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 57 TS-h1886XU-RP User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 58 TS-h1886XU-RP User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 59: Ce Notice

    Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI Notice この装置は、クラス...

  • Page 60: Bsmi Notice

    TS-h1886XU-RP User Guide BSMI Notice 警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在 這種情況下，使用者會被要求採取某些適當的對策。 SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。...

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