To Create A Support Utility Disk - HP OmniBook 500 Startup Manual
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Also See for OmniBook 500:
- Reference manual (181 pages) ,
- Release note (9 pages) ,
- Manual (235 pages)
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Troubleshooting and Maintenance
Reinstalling and Updating Software
4. Turn on or restart the computer. If the computer is running, click Start, Shut Down (or
Turn Off Computer), Restart.
5. When you see the HP logo, press ESC to select the boot device:
• If you're using a CD-ROM drive in the expansion base, select the CD-ROM drive
as the boot device.
• If you're using a PC Card or parallel port CD-ROM drive, select the floppy drive
("Removable device") as the boot device.
6. When the Recovery CD dialog box appears, follow the displayed instructions. If
prompted, accept the recommended partition size. If you install the factory software,
the recovery process can take up to 15 minutes.
If you want to create the Utility partition without installing the factory software, click
Advanced and select not to install the operating system.
7. Important: when prompted to reboot the computer, first undock it and remove it from
the expansion base if it is docked, then press CTRL+ALT+DEL and follow any
instructions that appear.
To create a Support Utility disk
If you want to use the Recovery CD in a PC Card CD-ROM drive or parallel port
CD-ROM drive, you'll need a Support Utility disk to recover the factory software.
1. Insert a formatted floppy disk in the floppy drive.
2. Run makesupp.bat from the \hp\Bootdisk directory on the Recovery CD.
3. Copy the MS-DOS device drivers from the installation software provided with the
CD-ROM drive to the Support Utility disk into the A:\Tools directory.
4. In the CONFIG.SYS file on the Support Utility disk, enable or disable the appropriate
drivers for your CD-ROM drive:
• For a PC Card drive: REM the line containing the HP driver (OAKCDROM),
and insert the command to run the point enabler for the card.
• For a parallel drive: REM the line containing the HP driver (OAKCDROM).
5. Add the device=driver statements to the CONFIG.SYS file on the Support Utility
disk. Insert the device statements immediately following the USERCD remark.
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Startup Guide
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Troubleshooting
