Troubleshooting
Testing the Operation
Testing the Operation
The OmniBook hardware diagnostic program provides two levels of testing:
• Automated testing using the basic hardware test.
• Advanced testing using the individual hardware tests.
The tests are designed to run after the system reboots. This ensures that the computer
will be in a predictable state, so the diagnostic program can properly test the
hardware components. The tests are non-destructive and are intended to preserve
the state of the computer. The OmniBook reboots when you exit the program so
drivers can be loaded.
To create a diagnostic floppy disk
After inserting a formatted floppy disk in the floppy drive, do one of the following to
create a diagnostic floppy disk:
• On an OmniBook with a factory software installation, run
\Dmi\Hpdiags directory on the hard disk.
–or–
If HP TopTools is installed, use the DiagTools page to create the disk.
• On any computer with a CD-ROM drive, run
\Omnibook\Drivers\Hputils directory on the OmniBook Recovery CD.
• On any computer with World Wide Web access, download the diagnostic
software package from the OmniBook website at http://www.hp.com/omnibook.
Run this file to unpack the files, then run
7-16
from the
from the
to create the diagnostic disk.